International Journal of Business Environment (4 papers in press)
A systematic review on the role of human resources for process innovation
by Ann-Kathrin Hirzel
Abstract: While it is apparent from the innovation literature that human resources are a key element of innovation, existing studies on process innovation have insufficiently explained how companies can use their human resources to become process innovators. Employing a resource-based perspective, this study provides a systematic review of literature on process innovation covering a period from 1977 to 2016. The findings are synthesized into a conceptual framework showing personal factors of employees and human-resource-related organizational capabilities to realize process innovation successfully. Eight personal factors (management commitment, managerial business ties, managers mindset, transactional leadership style, employees organizational trust, employees level of creativity, IT competencies, employees process-orientation) and five human-resource-related organizational capabilities (employee empowerment, organizational learning, process representation, knowledge management, project management) are revealed through this systematic review. Implications for theory and management practice, as well as recommendations for future research, are provided.
Keywords: Process innovation; RBV; human resources; systematic literature review.
Competitive dynamics across strategic groups: A literature review and validation by quantitative evidence of operation data
by Kuang-Nen Cheng
Abstract: This research intends to (1) critically evaluate and summarize recent years literature of competitive dynamics across strategic groups in terms of competition mechanisms, particularly focusing on mobility barriers, multimarket contact and mutual forbearance; (2) validate the aforementioned competition mechanisms by analyzing operation data, explicitly, inventory and pricing strategy from the U.S. domestic airline industry, and; (3) offer explanations to inconsistencies revealed from the quantitative evidence to provide a better understanding of these competition mechanisms.
Keywords: Competitive dynamics; mutual forbearance; mobility barriers; price dispersion; strategic groups.
Like a Rolling Stone? Investigating Consumption Values and the Spillover Effect of Peer-To-Peer Sharing
by Martin Paul Fritze
Abstract: The purpose of this paper is to empirically investigate the adoption of peer-to-peer (p2p-)sharing services consumption. First, the relative importance of economic, social, and environmental consumption values and value propositions for p2p-sharing participation are examined. Second, this study explores the spillover effect of p2p-sharing services consumption, which refers to the emergence of a coherent consumption schema derived from a single-domain application to the adoption of p2p-sharing services consumption in various domains. The comprehensive quantitative investigations draw on four large-scale field studies conducted amongst over five thousand respondents in total, which included users and nonusers of p2p-sharing in a range of domains. The results show the varying importance of consumption values for motivations to participate in p2p-sharing and indicate that single-domain p2p-sharing participation induces a spillover effect towards multi-domain usage. The findings will assist practitioners, policy makers, and academic researchers in determining what drives p2p-sharing and how the mass adoption of this mode of consumption can be promoted more efficiently.
Keywords: Peer-to-peer sharing; collaborative consumption; ownership; sustainability; sharing economy.
Impact of Total Quality Management on Organizational Performance: Exploring the Mediating Effects of Organizational Learning and Innovation
by Mohsen Modarres, Jaleh Pezeshk
Abstract: Total Quality Management involves integrated and dynamic processes. Previous researchers have endeavored to examine the relationship between TQM and organizational performance by untangling the major components of the TQM, such as learning capabilities and process and product innovations. However, past studies have neglected to examine the mediating impact of both organizational learning capabilities and innovations on the relationship between TQM and organizational performance. In the present research we explored the mediating impact of organizational learning and innovations on the TQM-performance relationship. Our results revealed that TQM has a positive and significant association with both organizational learning and innovations. Moreover, organizational learning and innovations were positively and significantly associated with organizational performance. Findings also revealed that TQM-performance is greater when mediated by learning and innovation compared to direct influence of TQM on organizational performance.
Keywords: strategic orientation; Quality management; organizational learning; innovation performance; organizational performance; mediating effects.