International Journal of Business Environment (9 papers in press)
A systematic review on the role of human resources for process innovation
by Ann-Kathrin Hirzel
Abstract: While it is apparent from the innovation literature that human resources are a key element of innovation, existing studies on process innovation have insufficiently explained how companies can use their human resources to become process innovators. Employing a resource-based perspective, this study provides a systematic review of literature on process innovation covering a period from 1977 to 2016. The findings are synthesized into a conceptual framework showing personal factors of employees and human-resource-related organizational capabilities to realize process innovation successfully. Eight personal factors (management commitment, managerial business ties, managers mindset, transactional leadership style, employees organizational trust, employees level of creativity, IT competencies, employees process-orientation) and five human-resource-related organizational capabilities (employee empowerment, organizational learning, process representation, knowledge management, project management) are revealed through this systematic review. Implications for theory and management practice, as well as recommendations for future research, are provided.
Keywords: Process innovation; RBV; human resources; systematic literature review.
Competitive dynamics across strategic groups: A literature review and validation by quantitative evidence of operation data
by Kuang-Nen Cheng
Abstract: This research intends to (1) critically evaluate and summarize recent years literature of competitive dynamics across strategic groups in terms of competition mechanisms, particularly focusing on mobility barriers, multimarket contact and mutual forbearance; (2) validate the aforementioned competition mechanisms by analyzing operation data, explicitly, inventory and pricing strategy from the U.S. domestic airline industry, and; (3) offer explanations to inconsistencies revealed from the quantitative evidence to provide a better understanding of these competition mechanisms.
Keywords: Competitive dynamics; mutual forbearance; mobility barriers; price dispersion; strategic groups.
Like a Rolling Stone? Investigating Consumption Values and the Spillover Effect of Peer-To-Peer Sharing
by Martin Paul Fritze
Abstract: The purpose of this paper is to empirically investigate the adoption of peer-to-peer (p2p-)sharing services consumption. First, the relative importance of economic, social, and environmental consumption values and value propositions for p2p-sharing participation are examined. Second, this study explores the spillover effect of p2p-sharing services consumption, which refers to the emergence of a coherent consumption schema derived from a single-domain application to the adoption of p2p-sharing services consumption in various domains. The comprehensive quantitative investigations draw on four large-scale field studies conducted amongst over five thousand respondents in total, which included users and nonusers of p2p-sharing in a range of domains. The results show the varying importance of consumption values for motivations to participate in p2p-sharing and indicate that single-domain p2p-sharing participation induces a spillover effect towards multi-domain usage. The findings will assist practitioners, policy makers, and academic researchers in determining what drives p2p-sharing and how the mass adoption of this mode of consumption can be promoted more efficiently.
Keywords: Peer-to-peer sharing; collaborative consumption; ownership; sustainability; sharing economy.
Editorial: Challenges & Opportunities for Multinational Corporations in Sustainable Development:
by Susanne Blazejewski, Jacob Hörisch
Impact of Total Quality Management on Organizational Performance: Exploring the Mediating Effects of Organizational Learning and Innovation
by Mohsen Modarres, Jaleh Pezeshk
Abstract: Total Quality Management involves integrated and dynamic processes. Previous researchers have endeavored to examine the relationship between TQM and organizational performance by untangling the major components of the TQM, such as learning capabilities and process and product innovations. However, past studies have neglected to examine the mediating impact of both organizational learning capabilities and innovations on the relationship between TQM and organizational performance. In the present research we explored the mediating impact of organizational learning and innovations on the TQM-performance relationship. Our results revealed that TQM has a positive and significant association with both organizational learning and innovations. Moreover, organizational learning and innovations were positively and significantly associated with organizational performance. Findings also revealed that TQM-performance is greater when mediated by learning and innovation compared to direct influence of TQM on organizational performance.
Keywords: strategic orientation; Quality management; organizational learning; innovation performance; organizational performance; mediating effects.
Special Issue on: Multinationals, Sustainability and Social Change
Identification with the foreign company: the influence of CSR and consumer ethnocentrism
by Yung-Hwal Park, Carri Tolmie, Kevin Lehnert
Abstract: Previous literature has explored how ethnocentrism influences consumers attitudes and behavior toward foreign products; however, few studies have explored whether ethnocentrism diminishes the effect of a foreign firms corporate social responsibility (CSR) on consumers purchase intention and the role of consumer-foreign company identification in the CSR-purchase intention relationship. Motivated by this gap in the research, the current study explores these relationships using survey data from American consumers. The results reveal that consumer ethnocentrism moderates the effect of CSR on purchase intention. The results also demonstrate that consumers identification with the foreign company mediates the effect of CSR and purchase intention. Implications for managers of multinational enterprises are discussed, as are avenues for future research.
Keywords: identification with the foreign company; corporate social responsibility (CSR); consumer ethnocentrism; purchase intention.
Racing to the Bottom, or Climbing to the Top? Local Responses to the Internationalization of Trade in the Brazilian Textile and Garments Industry
by Robson Silva Sø Rocha
Abstract: This article explores how firms in the textile and garment industry in Brazil are responding to trade liberalization and the entry of multinational retailers into the Brazilian market. We analyse the competitive responses of local garment firms and, relatedly, how these responses are impacting on the industrys use of water. We show that the effects of trade liberalization on the strategies of local firms and the use of natural resources are dependent upon the prior capacity of local actors to mobilize financial and human resources. In our case, contrary to the pollution havens hypothesis, there is no indication that the regulatory framework has been downgraded to attract multinational corporations (MNCs) or to help local firms cope with international competition. We claim that races to both the top and bottom are taking place as responses to the new competitive conditions.
Keywords: trade liberalization; sustainability; textile and garment industry; Brazil; institutional complementarities.
Improving local implementation of an MNCs global CSR strategy: the importance of stakeholders
by Flip Van Woerkom, Annemarie Van Zeijl – Rozema
Abstract: The private sector and Multinational Corporations (MNCs) in particular play an important role in encouraging and ensuring global sustainable development. For an MNC this requires a local implementation of their global approach but realising this can be challenging. This challenge motivated the current paper. We argue that stakeholders interests and needs at various scale levels should be met. This paper demonstrates how an MNC can identify useful Corporate Social Responsibility (CSR) activities for various stakeholders by taking into account salience, credibility and legitimacy. The paper develops a CSR self-assessment tool that allows an MNC at both local and global level to determine the usefulness of local CSR activities for stakeholders and that identifies if value is created with local activities. Based on case study research, the self-assessment tool designed for this research has proven to be useful. This paper concludes with concrete propositions on what MNCs can do to improve local implementation of their global CSR strategy.
Keywords: Corporate Social Responsibility; stakeholders; salience; credibility; legitimacy; Multinational Corporations; local implementation; global approach; value creation; self-assessment.
Orchestrating a New Industrial Field. The Case of the Finnish Wood-Based Bioeconomy
by Kari Lilja, Eli Moen
Abstract: The articles focus is on how companies and institutions interact and cooperate in order to develop the wood-based bio-economy field. Based on a case study of the Finnish forest sector, the paper shows that shifting to sustainability requires processes of co-creation. As radical innovation requires complementary competences, companies have had to cooperate with a large number of actors. By interacting with multiple actors at multiple levels, both companies and institutions have engaged in new types of activities that have led to a change in their respective roles. By taking on responsibility for developing the new industrial field, both companies and institutions act as orchestrators for mobilizing a large number of public and private actors. Subsequently, the paper argues that this interaction has produced a new type of complementarity between companies and institutions facilitating the development of the new industrial field.
Keywords: Forest industry companies; bioeconomy; biorefineries; start-ups; national innovation system; co-creation; sustainability; actor-centred institutionalism; dynamic complementarities.