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Journal for Global Business Advancement

2016 Vol. 9 No. 4

Special Issue on Fostering Asian Growth: Reforming Institutions for Better Service Provisions in Asia

Guest Editor: Professor D. Tripati Rao

 

Preface
PagesTitle and authors
320-330Deregulation and liberalisation, business cycles and performance of Indian industry
D. Tripati Rao; Sachin Bhatia
DOI: 10.1504/JGBA.2016.079854

331-356Hierarchical model of service quality and its effect on consumers' perceived image, satisfaction and behavioural intentions: a study of Bangkok's mass rapid transit systems, Thailand
Prapat Chongsanguan; Jirasek Trimetsoontorn; Wanno Fongsuwan
DOI: 10.1504/JGBA.2016.079881

357-389Determinants of the channel selection and choice intention: a marketing perspective
Abdolrazagh Madahi; Inda Sukati
DOI: 10.1504/JGBA.2016.079882

390-401Importance of product quality and service quality in developing brand equity
Jalal Hanaysha; Haim Hilman Abdullah; Noor Hasmini Abd Ghani
DOI: 10.1504/JGBA.2016.079883

402-411On the impact of ISO 9000 certification on organisations: a comparative study
C.P. Kartha
DOI: 10.1504/JGBA.2016.079884

Additional Paper

412-426Organisational tenure and bank diversification: a replication
Wisnu Untoro; Arifin Angriawan; Irwan Trinugroho; Reza Rahardian
DOI: 10.1504/JGBA.2016.10000476