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Vol. 2
Vol. 1

International Journal of Six Sigma and Competitive Advantage

2006 Vol. 2 No. 1


PagesTitle and authors
1-22Improving service quality by capitalising on an integrated Lean Six Sigma methodology
Chao-Ton Su, Tai-Lin Chiang, Che-Ming Chang

23-47Improving customer delivery commitments the Six Sigma way: case study of an Indian small scale industry
Darshak A. Desai

48-68Six Sigma implementation, organisational change and the impact on performance measurement systems
Indra Devi Rajamanoharan, Paul Collier

69-88Implementation of Six Sigma quality system in Celestica with practical examples
Leila Jannesari Ladani, Diganta Das, Jerry L. Cartwright, Robert Yenkner, Jafar Razmi

89-103Setting statistical specifications for critical to quality characteristics
Philip G. Rowe