International Journal of Six Sigma and Competitive Advantage (IJSSCA)

International Journal of Six Sigma and Competitive Advantage

2006 Vol.2 No.1


Pages Title and author(s)
1-22Improving service quality by capitalising on an integrated Lean Six Sigma methodology
Chao-Ton Su, Tai-Lin Chiang, Che-Ming Chang
DOI: 10.1504/IJSSCA.2006.009367
23-47Improving customer delivery commitments the Six Sigma way: case study of an Indian small scale industry
Darshak A. Desai
DOI: 10.1504/IJSSCA.2006.009368
48-68Six Sigma implementation, organisational change and the impact on performance measurement systems
Indra Devi Rajamanoharan, Paul Collier
DOI: 10.1504/IJSSCA.2006.009369
69-88Implementation of Six Sigma quality system in Celestica with practical examples
Leila Jannesari Ladani, Diganta Das, Jerry L. Cartwright, Robert Yenkner, Jafar Razmi
DOI: 10.1504/IJSSCA.2006.009370
89-103Setting statistical specifications for critical to quality characteristics
Philip G. Rowe
DOI: 10.1504/IJSSCA.2006.009371

 

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