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International Journal of Services Operations and Informatics

2009 Vol. 4 No. 4

Special Issue on Services Operations and Management

Guest Editor: Prof. Runtong Zhang

 

Editorial
PagesTitle and authors
295-316Pricing and order coordination of two-echelon supply chain under duopolistic retailer's competition
Lin Li, Jia-Zhen Huo
DOI: 10.1504/IJSOI.2009.029181

317-332Service analytics framework for web-delivered services
Chun Hua Tian, Rong Zeng Cao, Hao Zhang, Feng Li, Wei Ding, Bonnie Ray
DOI: 10.1504/IJSOI.2009.029182

333-351The value of integrated logistics and finance services of third party logistics firms
Xiang-Feng Chen, Xiaoyan Xie
DOI: 10.1504/IJSOI.2009.029183

352-365Optimal decision-making on product allocation for crossdocking and warehousing operations
Zhengping Li, Malcolm Yoke Hean Low, Roland Yan Guan Lim
DOI: 10.1504/IJSOI.2009.029184

366-377Research on the symbiotic relationship model of network shaped enterprises in the ecological logistics park
Honglu Liu, Xiaolan Guan
DOI: 10.1504/IJSOI.2009.029185

378-393User acceptance of internet banking: an extension of the UTAUT model with trust and quality constructs
Dong Cheng, Gang Liu, Cheng Qian, Yuan-Fang Song
DOI: 10.1504/IJSOI.2009.029186