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International Journal of Services Operations and Informatics

2008 Vol. 3 No. 3/4

Special Issue on Service Science: Meeting the Challenges of the Accelerated Economy Globalisation

Guest Editor: Professor Robin G. Qiu

 

Editorial
PagesTitle and authors
207-220A top-down approach to aligning business service centres with business processes
Amit Fisher, Fabiana Fournier, Dagan Gilat, Guy Rackham, Natalia Razinkov, Segev Wasserkrug
DOI: 10.1504/IJSOI.2008.021335

221-241Stochastic evaluation of supply chains and replenishment policies with Petri net components
Gabriel Alves, Paulo Maciel, Ricardo Lima
DOI: 10.1504/IJSOI.2008.021336

242-257Creating operational shift schedules for third-level IT support: challenges, models and case study
Segev Wasserkrug, Shai Taub, Sergey Zeltyn, Dagan Gilat, Vladimir Lipets, Zohar Feldman, Avishai Mandelbaum
DOI: 10.1504/IJSOI.2008.021337

258-270Optimatch: applying constraint programming to workforce management of highly skilled employees
Yossi Richter, Yehuda Naveh, Donna L. Gresh, Daniel P. Connors
DOI: 10.1504/IJSOI.2008.021338

271-282Empirical analysis of logistics enterprises' cooperation
Wei Liu, Wen Wang, Wenshun Li
DOI: 10.1504/IJSOI.2008.021339

283-293Supplier selection in dynamic competitive environments
Taeil Kim, R. Ufuk Bilsel, Soundar Kumara
DOI: 10.1504/IJSOI.2008.021340

294-317A method for platform identification to support service family design
Seung Ki Moon, Timothy W. Simpson, Jun Shu, Soundar R.T. Kumara
DOI: 10.1504/IJSOI.2008.021341

318-339Study on the concession and damping equilibrium of duopoly strategic output based on bounded rationality and knowledge
Zhigeng Fang, Sifeng Liu, Robin G. Qiu, Hongxing Shi, Aiqing Ruan
DOI: 10.1504/IJSOI.2008.021342

340-356Supply chain design in perfect competition
Terry L. Friesz, Changhyun Kwon
DOI: 10.1504/IJSOI.2008.021343

357-376Sale price decision in the supply chain of one product family with linear price-dependent demand
Li Qian
DOI: 10.1504/IJSOI.2008.021344