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Vol. 2
Vol. 1

International Journal of Leisure and Tourism Marketing

2011 Vol. 2 No. 2

Special Issue: Does Customer Satisfaction Drive Tourism Marketing?

Guest Editor: Professor Raquel Castaņo


PagesTitle and authors
92-110Satisfaction level of adventure tourists in India: an empirical study of perception of tourists and other stakeholders
Vijita S. Aggarwal, Meenakshi Handa, K. Ajay Singh
DOI: 10.1504/IJLTM.2011.038883

111-123Analysis of attributes creating customer value and loyalty in hospitality industry
Gabriela Robles, Adolfo Leyva
DOI: 10.1504/IJLTM.2011.038884

124-139The impact of tourism service quality on customer satisfaction: the case of five-star hotels in Jordan
Ramzi AL-Rousan, Badaruddin Mohamed, Yudi Fernando
DOI: 10.1504/IJLTM.2011.038885

140-158Service quality as a key driver of medical tourism: the case of Bumrungrad International Hospital in Thailand
Ruamsak Veerasoontorn, Rian Beise-Zee, Apichati Sivayathorn
DOI: 10.1504/IJLTM.2011.038886

159-175Comparison of Division I and Division III intercollegiate spectators: motives and constraints
Cindy Lee, Hyejin Bang
DOI: 10.1504/IJLTM.2011.038887

176-190Tourism forecasting using SARIMA models in Chilean regions
Juan Gabriel Brida, Nicolas Garrido
DOI: 10.1504/IJLTM.2011.038888