International Journal of Leisure and Tourism Marketing (IJLTM)

International Journal of Leisure and Tourism Marketing

2011 Vol.2 No.2

Special Issue: Does Customer Satisfaction Drive Tourism Marketing?

Guest Editor: Professor Raquel Castaño

Editorial

Pages Title and author(s)
92-110Satisfaction level of adventure tourists in India: an empirical study of perception of tourists and other stakeholders
Vijita S. Aggarwal, Meenakshi Handa, K. Ajay Singh
DOI: 10.1504/IJLTM.2011.038883
111-123Analysis of attributes creating customer value and loyalty in hospitality industry
Gabriela Robles, Adolfo Leyva
DOI: 10.1504/IJLTM.2011.038884
124-139The impact of tourism service quality on customer satisfaction: the case of five-star hotels in Jordan
Ramzi AL-Rousan, Badaruddin Mohamed, Yudi Fernando
DOI: 10.1504/IJLTM.2011.038885
140-158Service quality as a key driver of medical tourism: the case of Bumrungrad International Hospital in Thailand
Ruamsak Veerasoontorn, Rian Beise-Zee, Apichati Sivayathorn
DOI: 10.1504/IJLTM.2011.038886
159-175Comparison of Division I and Division III intercollegiate spectators: motives and constraints
Cindy Lee, Hyejin Bang
DOI: 10.1504/IJLTM.2011.038887
176-190Tourism forecasting using SARIMA models in Chilean regions
Juan Gabriel Brida, Nicolas Garrido
DOI: 10.1504/IJLTM.2011.038888