A study of satisfaction in blended learning for small and medium enterprises
by Sun-Quae Lai, Chia-Ling Lee, Ying-Jung Yeh, Chin-Tsang Ho
International Journal of Innovation and Learning (IJIL), Vol. 2, No. 3, 2005

Abstract: Technology-mediated distance learning has become a commercial trend. Blended learning is a form of technology-mediated learning and improves the learning outcome through an alternation of actual courses and internet courses. Currently, blended learning is the innovative kind among all kinds of training courses. Through actual data collected from ''e-Human Resources Training Project'', this study examines the effect of learning behaviour and technology quality on learning satisfaction towards a blended learning course among employees in small and medium enterprises. Furthermore, the mediating effect of technology characteristics on a learner's satisfaction is also explored in this research.

Online publication date: Thu, 24-Feb-2005

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