Analysis of the relational capital between logistic partners
by Diego Jesus Cuello De Oro Celestino, Luis Miguel Delgado Estirado, Marta Fossas Olalla
International Journal of Services Technology and Management (IJSTM), Vol. 5, No. 5/6, 2004

Abstract: This article shows the great importance that a frame of close relationship between logistic supplier and client acquires nowadays. Through the case study methodology and with the help of the intellect model, we carry out the study of a continuous relationship that has allowed a remarkable synergic effect between the two companies, Espack (supplier) and Ford Spain (car manufacturing). The change of a punctual relationship of merely transactional character to a cooperative model has resulted in the development of a durable and profitable relational capital and ultimately, in the generation of a competitive advantage.

Online publication date: Sun, 13-Feb-2005

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