Shaping R&D and services innovation in Europe Online publication date: Thu, 24-Jul-2008
by Jorge Gallego, Luis Rubalcaba
International Journal of Services Technology and Management (IJSTM), Vol. 9, No. 3/4, 2008
Abstract: The objective of this paper is to explore and to better understand commonalities and varieties of innovation across services and business services, within the European Union (EU) context, in particular. This paper presents empirical evidence on innovation sources, innovative profiles, results and impacts, obstacles and public support, based on results derived from Research and Development (R&D) data and on the Community Innovation Survey III (CIS III). Furthermore, due to the particular features of services and service innovations, this paper deals with and emphasises those peculiarities in comparison with profiles of innovation in goods. The results show the importance of taking into consideration differences between service sectors and across EU countries.
Online publication date: Thu, 24-Jul-2008
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