International Journal of Technology Transfer and Commercialisation (20 papers in press)
How innovation in life insurance is reshaping the global insurance market - The case of the Republic of Macedonia
by Branka Denkova
Abstract: Innovation through new technologies are key elements of change in the financial sector and this has led to major efficiency gains, even though these changes can be accompanied by uncertainty. Life insurance is not an exception to this. With developments in technology and new ways of service provision, these technologies are enabling the creation of new insurance products, services, and business models. Innovation through technology provides opportunities for traditional insurers to transform themselves and it also forces them to compete with well-founded companies that are beginning to reinvent themselves by providing new services and lowering the costs. Based on a social representation, this study pre-sents consumers attitudes towards innovation in life insurance. Results suggest that there is low interest for respondents to engage with new sources of innovation and experimentation. Consequently, this should trigger insurance companies in the Republic of Macedonia to improve their performance in terms of incorporating new sources of innovation by focusing on the positive experience of the developed countries where innovation in life insurance is generally accepted
Keywords: innovation; life insurance; global insurance market; technology; internet; mobile; trust; consumers; market; attitudes; purchasing online; agent.
A Practical Approach to Critical Thinking among EFL Learners
by Valeria Thomson, Mercy Rani Yedidi
Abstract: There is no dispute among academicians when it is stated that critical thinking is an important study skill of the 21st century. It goes without saying that critical thinking has been playing a significant role in learning for the last few years but, the pertinent question is Are learners serious and focused in developing the skill during the learning process? At the same time, teachers and lecturers as well are not so successful in developing the skill of analysis and evaluation among learners before they form opinions. We fail to see critical thinking skills among students even at the higher level of education. Bearing in mind these scenarios, this presentation aims to identify the need for integrating critical thinking into English as a Foreign Language (EFL) teaching in the General Foundation Programme (GFP) and to provide an insight for teachers to design and use learning strategies to inculcate the skill of thinking out of the box among learners. The study attempts to explore different strategies which enhance critical thinking among learners.
Keywords: Critical thinking; strategy use; metacognitive skills.
Conceptualisation of technological innovation in trade facilitation: a theoretical implication for developing economies
by Desmond Bugbilla, Hod Anyigba, Jonathan Tetteh Korletey
Abstract: The goal of this paper is to contribute to the ongoing discussion on how technological innovation and transfer promote economic growth. The paper focuses on how technological innovation and transfer affect trade facilitation and its prospect for economic growth and revenue mobilisation in developing economies. Literature was reviewed on the concepts of technology, innovation and trade facilitation to indicate that organisational or national economic competence are the most important determinants of technological innovation adoption and utilisation. The study concludes that improvement of the concepts of technology, innovation and trade facilitation depend on understanding how the various actors are linked together in technological innovation and trade facilitation.
Keywords: technology transfer; technological innovation; innovation systems; innovation adoption; technology adoption; economic growth; technology acceptance; commercialisation; conceptual paper; trade facilitation; technological economy.
A Growth Model for Technology Transfer at the License Income Stages
by Kazufumi Yaji
Abstract: This research focuses on Technology Licensing Organization(TLO) income analysis using a technology transfer growth model and a technology transfer strategy based on that analysis. The conclusion shows that TLOs in the preliminary foundation stage of gross license income (other license income plus running royalty income) under $1 million was found to be divided into four stages, and that, when gross license income centers turned into TLOs with more than 1 million dollars, it turns out that the proportion of TLO in stable stage increases as gross license income increases.
Keywords: Technology Licensing Organization (TLO); Growth Model of Technology Transfer; Running Royalty Income; Other License Income; gross license income; foundation stage; development stage; stable stage.
Blueprint for Technology Transfer in India: Opportunities, Challenges and the Way Forward
by Suchita Markan, Yogmaya Verma
Abstract: Public funded research finds its salvation in the Technology transfer space leading to indigenous development, entrepreneurship promotion, and affordable products contributing significantly to economic growth and larger public good. Recognizing the importance of innovation in the country, Government of India is investing hugely to support R&D, leading to spurt in the number of publications and patents. However, few patents are licensed and translated into useful products. Analyzing the input-output deficit and exploring the opportunities in India for developing affordable healthcare technologies for the world, the authors have evaluated the opportunities and challenges in the technology-transfer arena in India and suggested possible ways to address these challenges. A triple-helix strategy for changes at each level viz. national policy, systemic and human capital, has been proposed to create enabling environment for facilitating national and international technology transfers for global impact. This will be of relevance to policy makers, technology-transfer professionals and academicians.
Keywords: Technology Transfer; Policy; Commercialization; Academia; Industry; Strategic collaborations; India; International; Public Funded Research.
Employability through networking: A way forward
by Bilal Pandow, Ali Salem
Abstract: The social networking is fast replacing traditional means of networking especially now it has become inevitable in the context of employment. In the present context, this study tries to unveil some of the major determinants of employability in the Middle East scenario. For the purpose, three determinants; networking; knowledge; and social capital, are identified during the group discussion and the same was tested empirically later in the study. A total of 370 questionnaires were circulated online, but only 263 responded to the study. The confirmatory factor analysis and structural equation modelling were used to perform variable modelling and recommendation were made based on the findings.
Keywords: Networking; Knowledge; Social Capital; Employability.
Variables affecting licensing incomes for technology licensing organisations (TLOs) at universities with and without a medical school
by Kazufumi Yaji
Abstract: We performed multiple regression analyses on data about patent-related activities and technology licensing revenues at universities with and without a medical school. The number of patent applications, licenses, and US patents issued, and R&D spending by the government and private sector are explanatory variables. Gross Licensing Income is the Object variable. Comparing the explanatory variables that affect Gross Licensing Income from technology licensing organisations (TLOs) at universities with and without a medical school, we conclude that the presence or absence of a medical school has no influence on overall Gross Licensing Income. However, TLOs at a university without a medical school have more explanatory variables affecting Gross Licensing Income than TLOs at universities with a medical school. Moreover, the number of joint research efforts with the industry has a positive effect on Gross Licensing Income, especially for a university without a medical school.
Keywords: technology licensing office; TLO; TTO; medical school; multiple regression analysis.
Difference in activities of four levels of Gross License Income in university TLOs
by Kazufumi Yaji
Abstract: In this study, we divided 2017 gross license income to 4 levels, ~$1million, rn$1million~10million, $10million~100million and more than $100million. In each level, we use the statistical analysis software SPSS Statistics 23 to perform multiple regression analysis. The number of patent application, the number of licenses, the number of US patent issued, R&D from government and R&D from industry, etc are picked up as an explanatory variable. Moreover, Gross License Income is picked up as an object variable. From these results, we found that there are differences in four levels of gross license income. Inrn~$1million, total patent applications filed affects the increase of gross license income. In $1million~10million, total licenses disclosed affects the increase of gross license income. In $10million~100million, invention disclose received and licensed issued affects the increase of gross license income and exclusive licensed/options, total disclosure licenses and non-exclusive licenses/options have the negative effect on the gross license income. In more than $100million, multiple regression analysis is not performed and patent rights generating huge license income (homerun patents) might affects gross license income.
Keywords: Technology Transfer Organization; TLO; Gross License Income; multiple regression analysis,object variable; explanatory variable; patent application; exclusive licensed/options; non-exclusive licenses/options; invention disclose received; licensed issued; total disclosure licenses.
Special Issue on: MIC18 Promoting Entrepreneurship and Technological Skills National Needs, Global Trends
Predictive Modelling to Illustrate Factors Influencing Students at Risk
by Shajeea Khan, Jacintha Menezes
Abstract: Students academic performance and progression is the key performance indicator of any educational institution. Students academic progression may vary due to various factors. Therefore, identifying students at risk at an early stage could help to improve the academic progression of students through academic counselling and close monitoring. Predictive analytics can discover patterns in data that can lead to meaningful predictions for the unknown data. In the proposed research students already identified at risk are further categorised into low risk, medium risk and high risk. Student study level, type of assessment, type of module and issues faced by the students are taken as the influencing factors. The research focused on finding the influencing factors with the level of risk through predictive modelling. Research results show the issues faced by the student (Academic/Personal) as the main influencing factor with type of risk.
Keywords: Data Mining; Knowledge Discovery; WEKA; Predictive Analytics; Classification; Decision Tree.
Special Issue on: ICMEM 2018 Digital Media Integration in Technology Management to Create Competitive Advantage
Information Technology Adoption Model in Indonesian Creative Industry Clusters:
Toward Strengthening Competitive Advantages
by Wawan Dhewanto, Yuliani Dwi Lestari, Sri Herliana, Rafiati Kania
Abstract: The model of information technology (IT) adoption has been studied extensively from two main perspectives: a considered perspective to adopt IT, which underline Technology-Organization-Environment (TOE) frameworks, and an impact perspective, which conceptualizes performance implication as a tool to increase competitiveness. The objective of this study is to improve the holistic view of both perspectives in the context of competitive advantage in the firm associated with industrial clusters. This study chose Indonesian creative industry clusters regarding various institutions that have supported the growth of the burgeoning creative firm. To achieve this objective, a model of IT adoption assembled three considered factors of IT adoption (i.e. technology, organizational, environmental) and three performance implication (i.e. operation, innovation, and market). To test the model, a survey of 112 creative firms was conducted and PLS-SEM method was used to confirm the IT adoption model. The results confirm how creative firm within clusters adopt IT and confirm IT adoption model as competitiveness imperative in business activities.
Keywords: competitive advantage; IT adoption; Technology-Organization-Environment (TOE); creative industry clusters.
Special Issue on: SIMSARC'18 Communication and Commerce Impetus for Growth for Business
Augmentation of Effectiveness of New Product Development through Social Media: An Empirical Validation
by Sonica Rautela, Samir Yerpude, Tarun Kumar Singhal
Abstract: Purpose: The world is changing dramatically. These changes can be witnessed in different macro-environmental factors. The organizations are also witnessing a constant change in their business environment. In such high volatile environment, business firms need to innovate and change themselves. Therefore, it becomes vital for firms to adjust and alter their offerings to keep pace with the changes. New product development (NPD) is the lifeblood for any firm, and their success contributes towards profitability and growth. New products are not only crucial for the profitability of any firm but also provide a competitive edge. However, only a small percentage of new products become successful in comparison to the number of new products introduced in the market. This portrays that the users are unwilling to accept the new products. Therefore, there lies a strong need to involve and inculcate the viewpoints of customers while designing a product so that they are not mere receivers of products but also active participants in the creation of products. Further, as per this study, the involvement of other vital elements such as the sales department, R & D department, and the company level drivers play a critical role in the success of a new product.
Design/methodology/approach: The study presented is two-fold. First, with the help of extensive literature review, researchers have stated the gaps in the theoretical foundations mentioned in the previous studies. As a second step, the gaps are converted into hypotheses and statistically tested with the help of Structured Equation Modelling.
Findings: Results indicate that the four parameters, i.e., Company level drivers, Social Media Inputs, Sales Dept. Inputs and Research & Development Inputs influence the New Product Development (NPD) effectiveness positively, while the parameter Social Media Inputs scores the highest amongst them.
Practical implications: The organizations need a judicious blend of the four parameters, i.e., Company level drivers, Social Media Inputs, Sales Dept. Inputs and Research & Development Inputs while designing the new product. While more weightage is to be allotted to social media inputs, this will mitigate the risk of new product failure in the market significantly while, on the other hand, make the customers feel empowered.
Keywords: New Product Development (NPD); Social Media Inputs; Company Level Drivers; Sales Department; Research & Development (R&D); Effectiveness.
Influence of Enablers on Processes and Benefits of Knowledge Management in a Closed Environment: A Structural Equation Modelling
by Asha Nagendra, Srinivasan Morappakkam
Abstract: Knowledge Management (KM) itself can be divided into two essential components, the process (KMP) and the benefits (KMB). This has led to the analysis of certain enablers which influence the processes of knowledge management and also identifies the benefits.
Purpose of this study is to analyze issues which affect the success of knowledge management and the relationship between enablers, knowledge management process and the benefits of knowledge management, using Structural Equation Modeling (SEM).
Process and Tools. Visualizing their complex relationship in a closed environment like the army it was imperative that these facets be analyzed and tested using Structural Equation Modelling. Partial Least Square Structural Equation Modeling (PLS-SEM) has been adopted for this study.
Outcomes. This paper studied the shortlisted enablers and analysed its relationship with knowledge management. To elaborate: How they influenced the process and ensure the true benefits of knowledge management implementation. The study aligns the reason for using PLS-SEM with the software SMARTPLS. It brings out the statistical relevance and the degree of impact of each enabler on knowledge management process KMP and knowledge management benefits KMB.
Keywords: SEM, PLS-SEM, Knowledge Management Enablers, Closed Environment
Keywords: Keywords: SEM; PLS-SEM; Knowledge Management Enablers; Closed Environment.
Special Issue on: VINC 2019 Sustainability through Mindfulness
INVESTIGATING CONSUMER INTENTION TO ADOPT MOBILE PAYMENT SYSTEMS: AN INDIAN PERSPECTIVE
by Kanishk Gupta, Nupur Arora
Abstract: The flabbergasting decision of Demonetization paved out a smooth path for mobile payment systems which earlier was covered with roadblocks. The current study examines the impact of attitude towards mobile payment systems on intention to adopt mobile payment systems through the application of technology acceptance model. Exploratory and Confirmatory factor analysis were applied to ascertain the relationship between observed variables and to evaluate research constructs, their validity and composite reliability in the present research. Structural equation modeling and path analysis was employed to assess the hypothesized relationships of the research model. The research study reveals that there exists a positive relationship among all the observed variables used in the study. Perceived ease of use and Perceived usefulness have a positive impact on attitude to adopt mobile payment systems. Also, there exists a substantial positive relationship between attitude to adopt mobile payment systems and intention to adopt mobile payment systems
Keywords: mobile payment systems; convenience; knowledge; enjoyment; trust; perceived ease of use; perceived usefulness; technology acceptance model.
AN EMPIRICAL RESEARCH OF EFFECT OF FLIGHT AIRLINE SERVICES ON THE
SATISFACTION OF OPERATIONAL POPULACE
by Madhu Arora, Smita Mishra, Sanjiv Mittal
Abstract: This paper makes an attempt about passengers perception towards aviation services during flight. Increasing number of passengers in airlines service is choosing this type of transport. So research in Indian text is very much needed in this area. Operational populace is taken as independent variable which categories as students, employee, businessmen and housewife. The factor of inflight aviation services are dependent variables tangibility, language skills, food and baggage facilities. A sample of two hundred and twelve was considered and Analysis of variance (ANOVA) is used for quantitative analysis to test the hypotheses and validate the results. Results shows that significant difference is found on cleanliness of the toilet in the cabin, Behavior of airline employees in communication to create a sense of confidence in customers, there were enough options to choose for meals as well as freshness of meals in different operational populace. Therefore all attempts should be made by the airlines to inflight services to increase the level of satisfaction of travellers.
Keywords: Aviation; Sector; inflight; Service; Food; Baggage; language skills.
Creating a Mindful Organization by redefining PMS in Police Organizations: A Balance Scorecard approach.
by Monica Kapuria
Abstract: In order to orient Police towards their respective Key Result Areas, it is essential to implicate an innovative approach in facilitating the performance dynamics of policing so that a mindful organization can be created. Therefore, this paper aims to propose an innovation in the working style of the Policing by exploring the scope of strategic performance management system through the BSC intervention. The study is conducted to propose the strategic changes in the system by identifying the grey areas in the prevailing process with a recommendation to explore the scope of adoption of BSC in Policing. Descriptive cross sectional research design is used for the study. Self developed questionnaire was administered to collect the primary data from 300 respondents including gazetted and non gazetted police personnels. Stratified and quota sampling techniques were used. 229 questionnaires were found complete in all respect (with a response rate of 76.3%) and were thus made part of the study. Data was analyzed using non parametric techniques .It was found that, there is a discrepancy among the satisfaction level, expectations and perception of police personnels with respect to performance management system revealing the need for strategically aligned PMS for the department.
Keywords: Mindfulness; Balance scorecard; Performance management system; Police organizations; Police personnel’s; Mindful organizations.
Analysing Impact of S&P Midcap and Smallcap Returns on BSE Sensex Returns
by Timcy Sachdeva
Abstract: Stock market plays an imperative role in the development of the economy and for the strong building of the financial system in different sector of the economy. In the recent times, the stock market has experienced radical increase in the volatility which has lead to turbulence in the financial market and various asset classes of the global economies. India has strong financial structure as compared to the other world economies. The present paper investigates the impact of small cap and mid cap returns on the BSE Sensex returns during 2013 to 2018. The results of the study suggest that returns from mid cap and small cap play significant role in today
Keywords: Stock Market; BSE Sensex; Small cap stocks; Mid cap stocks; India.
Analysis of Benchmarking Practices in Indian Banking Sector
by Sunita Jatav, Sopnamayee Acharya
Abstract: Benchmarking is outlined from Total Quality Management in all sectors. Thought about advancement and continues innovation is now basic need of benchmarking to retain overall customers at local, national as well as global level. Customer behavior has always been a stimulating premise for bank marketers. With the unvarying increase of market, banking sector prove emergent industry in world moving towards India and state level also. The study examines the gratification level of consumer on major banks in India and services provided by them. Study helps to understand the bank is able to perform on benchmarking Standard or not. Exploratory Factor Analysis, Regression Analysis, SEM by AMOS have used for analysis. The results of SEM highlighted the primacy areas of service apparatus. Overall result shown the need of improvement via service quality.
Keywords: ICSI; Benchmarking; Banking Sector; Service; Structural Equation Modeling (SEM).
Special Issue on: ICSSB-2019 Sustainable Development and Social Innovation in Business
Work Stress and Work Life Balance: A Study of Working Professionals of IT Sector
by POONAM KAUSHAL
Abstract: Organization profitability, employees performance and their retention will be at risk unless the employees are not living a stress free life. Most of the life incidents encountered by employees that causes stress are related to the workplace. Thus, the present study seeks to identify the various workplace factors that causes stress and their relationship with work life balance of IT professionals. The study was limited to Pune city based IT companies and the data was collected from a sample of 121 working professionals. Pearson correlation analysis revealed a significant relationship between workplace factors (causing stress) and work life balance of IT professionals. By performing a regression analysis, the study found work support as the most influential factor in explaining the work life balance of IT professionals. t-test also revealed that male IT professionals had less works ambiguity, high work schedule flexibility and enjoy a higher level of work life balance.
Keywords: Work Life Balance; Work Life Conflict; Work Stress; IT Professionals.
DETERMINANTS OF FOREIGN INSTITUTIONAL INVESTMENTS IN INDIA (2000-2017): A PANEL DATA APPROACH
by Akriti Gupta, Gurpreet Kaur, Mahesh Sarva, Apar Singh
Abstract: India as a key emerging market has been attracting a huge but non-linear amount of investments from FIIs, which has been affecting the Indian economys potential to grow. The financial inflows and outflow of capital substantially influence the capital markets and GDP growth of the country. Thus, it is required to understand the determinants that influence the foreign institutional investors capital flows to India which in turn affects the countrys road to sustainable development. The main objective of the current research is to examine the determinants of foreign institutional investments in India for which panel data is collected from 2000 to 2017. The study revealed that in the short run, FIIs behaviour has not been affected by financial market development, return on investment and political risks faced by the country as FIIs are more focused towards reaping the fruits of long-term development of Indian economy.
Keywords: Augmented Dickey-Fuller Unit Root Test; Financial Market Development; Foreign Institutional Investors; Generalised Method of Moment; Indian Stock market; Johansen Co-integration; Political Risk; Return on Investment; Sustainable Development.
MODELLING THE EFFECTS OF SUSTAINABILITY MARKETING ON CONSUMERS BUYING INTENTIONS: AN APPLICATION OF SEM
by Rishi Raj Sharma, Tanveer Kaur
Abstract: Sustainability is a buzzword in business and is significantly influencing the marketing perspective by augmenting the competitive pressure. This concept is predominantly based on the Triple Bottom Line approach which encompasses economic, social and environmental aspects. The present study extensively investigates these elements to provide a holistic viewpoint which may explain the antecedents and consequences of Sustainability marketing. This study theoretically and empirically integrates the sustainability perspective into marketing by examining its effect on Consumers Buying Intentions. 435 respondents of North India were contacted through email. A Structural Equation Modelling technique was used to assess the effect of Sustainability Marketing on Corporate Reputation and consumers Buying Intentions. Results indicated that Sustainability marketing significantly impacts consumers buying intentions and the findings implied that if the practitioners want to reap the benefits in terms of corporate reputation and desirable profitability, they must adopt the sustainability advertising strategies for positioning the corporate in a way they want.
Keywords: Sustainability Marketing; Sustainability Advertising; Triple Bottom Line; Corporate Reputation; Buying Intention.