Forthcoming and Online First Articles

International Journal of Supply Chain and Operations Resilience

International Journal of Supply Chain and Operations Resilience (IJSCOR)

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International Journal of Supply Chain and Operations Resilience (2 papers in press)

Regular Issues

  • The effects of information sharing and logistics practices on supply chain performances   Order a copy of this article
    by Diriba Ayele, Tika Ram 
    Abstract: This study aimed to investigate the effect of information sharing and logistics practices on the supply chain performances of firms. To achieve the objective, the study targeted the supply chain practices of some companies operating in Ethiopia. Data were collected from 452 respondents including employees, suppliers, and distributors of the companies under study. The specified objective and proposed hypotheses in this study were tested by structural equation modelling (SEM). The result shows that the higher information sharing the better logistic management; which in turn leads to a greater supply chain performance of firms. The study concludes that information sharing has both direct and indirect effects on the supply chain performances; whereas logistics practices have a direct effect on the supply chain performance. Generally, the results theoretically and practically allow the companies and industries to recognise the significant effects of information sharing and logistics practices.
    Keywords: logistics; information sharing; and supply chain.
    DOI: 10.1504/IJSCOR.2022.10047169
     
  • Value stream mapping in shared service centres to enhance efficiency of order fulfilment process   Order a copy of this article
    by Kai-Uwe Schaefer, Puteri Fadzline Muhamad Tamyez, Gusman Nawanir 
    Abstract: The objective of this study was to evaluate the order fulfilment process (OFP) in a regional shared service canter handling intra-company sales and purchase orders as well as the transportation activities of a multinational enterprise (MNE). The study examined both strategic and operational sub-processes of order fulfilment and plans to identify wastes undermining the process efficiency using an adapted value stream mapping (VSM) methodology. Data was collected from eleven order managers through interviews and observations and analysed by using VSM. This study revealed that the root causes of inefficiencies were a lack of business process automation and utilisation of existing system technology as well as a significant deficiency in alignment among supply chain stakeholders. This study contributes to close existing gaps in theoretical research on order management by providing empirical basis from a chemical MNE and showing the application of VSM in the administrative settings.
    Keywords: lean administration; value stream mapping; VSM; order fulfilment; automation; shared services.
    DOI: 10.1504/IJSCOR.2022.10049867