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International Journal of Procurement Management

International Journal of Procurement Management (IJPM)

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International Journal of Procurement Management (65 papers in press)

Regular Issues

  • Multi-item sustainable manufacturing model for cleaner production system under imprecise demand and random defective rate   Order a copy of this article
    by Saif Sami 
    Abstract: The present study revisits the multi-item economic production quantity model by considering that production process is not perfect with the planned backorder. The present study aims to make the production system as a cleaner production system by considering a reworking process for random defective items which is uniformly distributed. In addition to this, to make the production system cleaner, an investment is made to control the production process. Based on the reworking time, two different inventory models are proposed under the effect of uncertainty in demand. Impreciseness in demand is handled by applying fuzzy set theory. Centroid method is applied to defuzzified the objective function. The global optimal solution is derived by using a nonlinear optimisation technique. Numerical analysis with sensitive analysis is provided to illustrate the proposed model. From analysis it is observed that due to increase in investment, 98% reduction in waste management cost and 11% reduction in total cost is observed. Thus, investment in system improvement is helpful to achieve the task of clean production. The study also highlighted the advantage of outsourcing for a cleaner environment. In the end, sensitivity analyses are also carried out, and based on managerial insights are provided.
    Keywords: cleaner production; rework; random defective rate; multi-item; screening process.
    DOI: 10.1504/IJPM.2021.10046304
  • The association of emotional intelligence with academic performance and student employability: a reflection of higher education   Order a copy of this article
    by Manisha Seth, Athar Mahmood, Ajay Jha, Vimal Kumar 
    Abstract: Several studies have been done to explain emotional intelligence (EI) among students but there is no consensus on its impact on academic performance (AP) and employability. The purpose of the present study is to ascertain the nature of relationships that exists between EI, AP, and the employability of students pursuing higher education. A total of 164 students from various institutes in India took the EI test, and their AP scores and placement performance details were also obtained. The findings depict EI has a significant impact on students’ AP and affects their employability measured in terms of their performance in the placement process. AP has been found to have a significant correlation with the performance of students in the initial phase of the placement process. The findings can be useful in designing placement centric curriculum for management students and giving EI a proper place so that students, prospective employees, and organisations can gain.
    Keywords: academic performance; emotional intelligence; placement performance; student employability; job placement; mediation.
    DOI: 10.1504/IJPM.2023.10057848
  • Green supply chain management as a strategy to achieve sustainable development: the Tokyo Olympic Games 2020 as a model   Order a copy of this article
    by Abdelkader Moumeni 
    Abstract: The irrational consumption of energy and natural resources and the high prevalence of waste have resulted in negative impacts on the environment. The need for green and sustainable supply chain management has emerged to rethink the coming threat in the near future by spreading a culture of green consumption. The study aims to shed light on the Tokyo 2020 Olympics as a model for green transformation in the organisation of major international forums and to overcome all obstacles, especially in light of the spread of the Corona virus. The study found that Japan, by adopting GSCM practices (green procurement, green manufacturing, green transportation and distribution, reverse logistics) achieved three benefits of sustainable development (environmental, financial, social) taking advantage of the popularity of the Olympic Games to spread environmental awareness.
    Keywords: green supply chain management; green procurement; green manufacturing; green transportation and distribution; reverse logistics; Tokyo 2020 Olympic Games.
    DOI: 10.1504/IJPM.2023.10058012
  • Electronic Procurement Adoption in Zimbabwe's Public Sector: Examining the Benefits, Shortcomings and the Critical Success Factors.   Order a copy of this article
    by Kudakwashe Intauno, Alouis Chilunjika, Leon Poshai 
    Abstract: The Government of Zimbabwe adopted the electronic procurement system (e-procurement) as one of the substantial strategies to revamp public procurement processes and make the public procurement function more transparent and robust. This paper interrogates the dynamics of e-procurement adoption in Zimbabwe through a review of extant literature undertaken to gauge the level of e-procurement preparedness. As such, research papers in journals, books, newspapers, government publications and electronic resources were used to gather data. The paper examines how the lack of political will has hampered the adoption of an e-procurement system in Zimbabwe. In this regard, the paper recommends that there is a need for the Government of Zimbabwe to demonstrate a full commitment to e-procurement adoption by formulating specific e-procurement governing legislation to guide the adoption of an e-procurement system. The paper also recommends that the training of procurement officers is also critical in preparing them to fully utilise the e-procurement system.
    Keywords: electronic procurement; public sector; efficiency; spending units; unauthorised expenditure; Zimbabwe.
    DOI: 10.1504/IJPM.2023.10058054
  • Unlocking the Keys to Financial Success and Sustainability in Microbusiness: Evidence from Tamil Nadu, India   Order a copy of this article
    by Bharathithasan S, SakthiSrinivasan K 
    Abstract: Micro, small and medium enterprises (MSMEs) are one of the fastest growing industrial segments in the world. The COVID-19 pandemic has impacted the financial performance and sustainability of MSMEs in emerging markets. The aim of this research is to evaluate the impact of technology-based financial services and access to finance of microbusiness in emerging markets. The study gathered information from 391 micro business owners in Tamil Nadu states Vellore, Tiruvannamalai, Kanchipuram, and Tirupathur districts. The findings suggest that financial resource accessibility, access to the market, and adoption of digital tools and technologies are significant factors that affect the monetary sustainability of micro business. The findings suggest that microbusinesses should invest in digital tools, seek financial support, and improve their access to markets to enhance their financial performances and sustainability.
    Keywords: financial resource; access to the market; digital tools and technologies; financial performances; financial sustainability of microbusiness; FSM.
    DOI: 10.1504/IJPM.2023.10058056
  • Advancements and constraints in the implementation of a government online marketplace in Brazil   Order a copy of this article
    by Waldemiro Francisco Sorte Junior 
    Abstract: Due to the rapid expansion of online marketplaces, an increasing number of private firms decided to include them in their channel strategy and the creation of a government online marketplace has also been considered by many countries. This article presents a case study conducted in the Brazilian Centralized Procurement Department and has two main purposes. First, it discusses the obstacles to the implementation of a comprehensive government online marketplace in Brazil. Second, it examines two initiatives created by the Brazilian Federal Government that, to some extent, are similar to the concept of an online marketplace. This paper identifies four main obstacles to the creation of such a government marketplace in Brazil: 1) legal constraints; 2) platform design and integration difficulties, especially regarding the government budgetary allocation and payment system; 3) expansion of specialised human resources and infrastructure capacities; 4) development of a price monitoring system.
    Keywords: Brazil; government marketplace; centralised public procurement; accreditation system; price registration system.
    DOI: 10.1504/IJPM.2023.10058207
  • A Review of Green Supply Chain Management in the Pharmaceutical Industry   Order a copy of this article
    by Vihas Vijay, Sathish Arumbi Saravanan 
    Abstract: This systematic review examines pharmaceutical green supply chain management (GSCM). The Scopus database was used to assess academic publications on GSCM and pharmaceutical applications up to March 2023. GSCM can boost pharmaceutical sector efficiency, sustainability, and environmental effect. GSCM techniques reduced greenhouse gas emissions, water, energy, waste, and environmental pollution. GSCM also improves supplier relationships, regulatory compliance, cost savings, and reputation. The assessment notes that GSCM implementation in the pharmaceutical business must address the complexity of the supply chain in addition to a lack of knowledge and education regarding GSCM. The analysis proposes pharmaceutical companies, suppliers, regulators, and consumers must work together to address these issues. Lastly, the review calls for more research on the effectiveness of GSCM practices in diverse areas and circumstances and the part that technological advancement and creative thinking play in ensuring its successful implementation.
    Keywords: green supply chain management; GSCM; pharmaceutical industry; sustainability; environmental impact; supply chain optimisation; trends.
    DOI: 10.1504/IJPM.2023.10058479
  • We versus you: exploring the extent of gendered language in purchasing and supply management job advertisements   Order a copy of this article
    by Stephen Kelly, Nina Hasche, Vojt?ch Klézl, Donna Marshall, Klaas Stek 
    Abstract: This paper explores the use of gendered language in purchasing and supply management job advertisements across three English-speaking countries. We use secondary data from a global job advertisement website to analyse the extent to which gendered language is used. We explore if agentic, traditional masculine wording, or communal, traditional feminine wording, is used at different hierarchical levels of advertising for purchasing and supply management jobs. Our findings show that there is no significant evidence of a glass-ceiling effect. However, there may be evidence of a sticky-floor effect due to the communal language used in the assistant buyer and buyer job advertisements, which decreases significantly at higher levels. Agentic language use remained constant across the levels. We also found that certain agentic words are more often featured in senior-level advertisements.
    Keywords: job advertisements; female; women; gender issues; gendered language; purchasing; supply management.
    DOI: 10.1504/IJPM.2023.10058501
  • Impact of Capital Budgeting Techniques for Investment Decisions on Optimizing Cost, in light of Implementing (MRP II) Systems; Evidence from Jordan   Order a copy of this article
    by Ziyad Shwiyat, Ashraf Bataineh, Nader Aljawarneh, Omar Al-Bataineh 
    Abstract: The study aims to measure impact of using capital budgeting practices for investment decisions on cost optimisation; in light of implementing manufacturing resource planning (MRPII) systems at the Jordanian industrial shareholding companies. Researchers developed a questionnaire that covered all study variables to achieve objectives and applied it on 35 industrial companies. Researchers distributed 140 questionnaires on companies' employees within the analysis unit (financial managers, accounting heads of departments, accountants, and internal control managers), and analysed study data using the appropriate statistical methods within PLS-4 software. Results showed that Jordanian industrial companies used capital budgeting techniques for investment decisions and had a significant impact on cost optimisation; in light of implementing MRPII systems. Results also showed that independent project decisions were the most used techniques while replacement decisions were the least used in these companies. The study recommended motivating Jordanian industrial companies to use techniques of capital budgeting more often whenever making capital investment decisions, as well as training accountants on using these techniques with increasing the interest of industrial companies on using modern manufacturing systems, such as MRPII due to its direct and indirect impact on improving costs to reach the competitive advantage of companies.
    Keywords: capital budgeting practices; cost optimisation; investment decisions; manufacturing resource planning systems; MRPII; Jordan.
    DOI: 10.1504/IJPM.2023.10058604
  • Vague Concepts and Issue Washing: Women's Empowerment in Fashion Supply Chains   Order a copy of this article
    by Eva Marina Guerra Scheiwiller, Hakan Karaosman, Donna Marshall 
    Abstract: This paper explores women's empowerment in fashion supply chains, providing a definition and an analysis of women's empowerment reporting by major fashion brands. Using a systematic literature review, we identified 45 articles on women's empowerment in supply chains and developed a theoretical framework. We applied the framework to seven multinational fashion groups and analysed their communication materials over five years. Women's empowerment programs, initiatives and actions are not aligned with women's empowerment definitions. To operationalise women's empowerment within supply chains, women workers must be able to procure leadership positions and have the opportunity to intervene in the decision-making process where local, cultural, and social contexts are considered. We provide insights into women's empowerment including, the need for a consistent definition and the first steps to develop a framework towards women's empowerment in fashion supply chains while also identifying the drivers, impeders, enablers and outcomes of women's empowerment in supply chains.
    Keywords: supply chain management; SCM; women's empowerment; gender issues; fashion industry; systematic literature review ; SLR.
    DOI: 10.1504/IJPM.2023.10058814
  • Electre or Promethee? Lesson learnt from a case study in supplier selection   Order a copy of this article
    by Elia Oey, Jason Lim 
    Abstract: One of the classic multi criteria decision making (MCDM) applications is supplier selection. To assist decision makers in ensuring the final ranking is robust enough, a robust outranking technique is required. The study looked into a case study in supplier selection analysis, using a first affinity diagram workshop to generate a thorough set of criteria, after which the global weight was computed using an analytical hierarchy procedure. After that, the outranking of four suppliers was calculated and compared using both PROMETHEE II and a modified ELECTRE I. The sensitivity of both techniques was then tested using seven scenarios. Our findings reveal that, while the ranking for the base case is identical for both PROMETHEE and ELECTRE, the latter is less susceptible to weight adjustments.
    Keywords: analytical hierarchical process; AHP; ELECTRE; PROMETHEE; supplier selection; sensitivity analysis; multi criteria decision making; MCDM.
    DOI: 10.1504/IJPM.2023.10059080
  • Fuzzy Optimization for Economic ordered quantity model with stock-dependent demand and Nonlinear holding cost   Order a copy of this article
    by Anubhav Pratap Singh, Sahedev K, Shikha Bhandari, Anand Chauhan 
    Abstract: Effective inventory management process in the food industry is essential for running a profitable food business. Stock control helps keep costs of goods sold and losses associated with food waste to a minimum while assuring that each customer is consuming fresh, quality food. This study explores uncertain prospects of the economic order quantity model in which demand and holding costs are stock dependent, and the proposed model is applicable for both shortages and partial backlogged. Presence of uncertainty in various aspects of food industries, the fuzzy approach with a trapezoidal fuzzy number has been developed and solved by the graded mean integration. This study established an appropriate number of orders and level of inventory. so that the overall profit/unit time of the retailer is maximised. Numerical example and sensitivity analysis, performed to check the model’s stability, which is observed to be quite stable.
    Keywords: optimisation; economic order quantity; EOQ; stock-dependent demand; nonlinear holding cost; trapezoidal fuzzy number; graded mean integration method.
    DOI: 10.1504/IJPM.2023.10059228
  • Electronic Procurement Practices and Performance: the Role of Institutional Quality   Order a copy of this article
    by Isaac Tetteh Charnor, Evelyn Y. Nyamah, Anokye M. Adam, Edmond Yeboah Nyamah, Evelyn Kukuwa Quartey 
    Abstract: This study examines the effect of electronic procurement practices, institutional quality, and procurement performance of public entities. The positivist paradigm and the explanatory research approach guided the study. Primary data were gathered from public entities through structured questionnaires and analysed using descriptive and inferential statistics. The study established that electronic procurement practices positively and significantly enhance procurement performance. Also, the findings revealed a negative and insignificant effect between institutional quality and procurement performance. Lastly, institutional quality positively and significantly moderates the relationship between electronic procurement practices and procurement performance. The study recommends strong systems and control mechanisms to ensure compliance with the electronic procurement process to help prevent procurement irregularities and enhance procurement transparency, efficiency and effectiveness.
    Keywords: electronic procurement practices; procurement performance; institutional quality; institutional theory; public procurement.
    DOI: 10.1504/IJPM.2023.10059281
  • Antecedents of Hidden Action Problems in the Egyptian Automobile Insurance Market: Buyer-Supplier Relationship Perspective   Order a copy of this article
    by Eslam Thabet, Nazaré Rego, Arnt Buvik 
    Abstract: This paper explores the impact of asymmetric information in an exchange relationship involving pre-screening by insurers, trust, and self-protection provided by different kinds of contracts on hidden action problems in the Egyptian automobile insurance market from two major theoretical perspectives: principle-agent theory and relational-contracting theory. Survey data on 63 relationships between insurers and business policyholders were analysed, demonstrating that asymmetric information is one of the main antecedents of hidden action problems by policyholders. The level of trust between insurers and policyholders, and the level of pre-screening of insurers attenuate hidden action problems by policyholders. Moreover, the study reveals that self-protection attenuates hidden actions more effectively if a co-payment automobile insurance contract is at stake than if a deductible contract was signed. Finally, revealing the dark side of buyer-supplier relationships in insurance confirms the necessity for policyholders to disclose the information of whether they engage in self-protecting actions or not.
    Keywords: hidden actions; dark side; opportunism; buyer-supplier relationship; BSR; asymmetric information; co-payment contract.
    DOI: 10.1504/IJPM.2023.10059377
  • Application of an Integrated TOPSIS-FTOPSIS Approach in Prioritization of Delay Factors in Construction Projects   Order a copy of this article
    by Shiva Mansoorzadeh, Masoud Rahiminezhad Galankashi 
    Abstract: Although the concept of delay management and related tools and techniques has been vastly investigated in project management, they are less examined with proper multi-criteria decision-making (MCDM) tools. In addition, as decision makers prefer to provide their judgements in fuzzy environments, it is recommended to combine MCDM with fuzzy logic. To fill this gap, this research applied probability of occurrence, loss intensity, and probability of control as decision making criteria to rank delay factors of construction projects. A potential list of 15 delay factors was extracted from previous literature. Following, a TOPSIS-fuzzy TOPSIS approach is applied to rank delay factors of construction projects. The results show that delay in following up issues and making correct decisions by the employer, delay in payment of salaries of employees, personnel and subcontractors, and delay in payment of status statement by the employer are the most important causes of delay in construction projects.
    Keywords: construction projects; delay; TOPSIS; fuzzy TOPSIS; multi-criteria decision making; MCDM; fuzzy MCDM.
    DOI: 10.1504/IJPM.2023.10059427
  • COVID-19 and Listed Firms' Performance under Moderating Role of Ownership in Vietnam   Order a copy of this article
    by Kim Quoc Trung NGUYEN  
    Abstract: This paper aims to examine the effect of COVID-19 on listed firms' performance in Vietnam from 2012 to 2022, which is moderated by ownership. Significantly the study enhances the extant literature by using agency theory and real options theory to explore the impact of COVID-19 on the firms' performance (in uncertain conditions). Considerably, the study also highlights the moderating role of ownership in the COVID-19 and performance relationship. Using a quantitative research method (the feasible generalized least squares method-FGLS), the findings show that the following variables are statistically significant at 5%: COVID-19, ownership, firm size, inflation rate, and an interaction term. The current findings have filled the research gap in the context of Vietnam during the pandemic by demonstrating the positive relationship between the pandemic and performance through the role of the moderator factor.
    Keywords: COVID-19; firm's performance; listed firms; moderating factor; ownership; Vietnam.
    DOI: 10.1504/IJPM.2023.10059632
  • Unveiling the Dynamics of Residential Satisfaction in Surat's Low-Cost Housing Communities   Order a copy of this article
    by Gopal Goswami, Hemantkumar P. Bulsara 
    Abstract: The concept of residential satisfaction is multifaceted and encompasses various aspects contributing to the overall well-being and contentment of individuals residing in low-cost housing. This study aims to investigate the factors influencing residential satisfaction among low-cost housing residents, including dwelling characteristics, support services, accessibility to facilities, and the social environment. The research emphasises the importance of housing features such as adequate living space, structural quality, and amenities, along with integrated support services tailored to the diverse needs of residents. These housing qualities are highlighted as significant findings in the research. Additionally, the study underscores the value of access to essential facilities like public transportation, retail outlets, and educational institutions, as well as the role of the social environment in fostering community engagement, social support, and safety. The findings contribute to a deeper understanding of the factors shaping residential happiness in low-cost housing communities, providing valuable insights for policymakers and housing providers in developing sustainable and inclusive housing solutions.
    Keywords: residential satisfaction; housing characteristics; support services; accessibility; social environment; public low-cost housing; Indian housing schemes; PMAY.
    DOI: 10.1504/IJPM.2023.10059701
  • Healthcare supply chains: critical supplies during the pandemic   Order a copy of this article
    by Amelia Carr 
    Abstract: This study seeks to gain an understanding of the effect of COVID-19 pandemic on the healthcare supply chains. The study examines six healthcare systems located in the USA. The relevant literature is reviewed on strategic sourcing, supply management, cost management, and healthcare supply chain preparedness. Comparisons of how COVID-19 pandemic affected the different healthcare systems are presented along with propositions. The study includes interviews with supply management representatives in each of the healthcare systems to shed light on their organisations’ response to the pandemic. This study identifies common and unique aspects of how the pandemic affected the healthcare systems. Strategic sourcing and developing appropriate relationships are identified as important contributors to the success of healthcare systems in obtaining critical supplies. Information technology and flexible cost management are also suggested to be important to the success of the healthcare supply chain during a crisis like the COVID-19 pandemic.
    Keywords: case study; healthcare supply chain; COVID-19 pandemic; critical supplies.
    DOI: 10.1504/IJPM.2023.10059885
  • RPA software package selection for a reverse supply chain organization - A fuzzy MCDM approach.   Order a copy of this article
    by Kiran K. John, Jeyapaul. R 
    Abstract: Effective implementation of robotic process automation (RPA) software packages has become a significant technological concern in business process automation projects. For handling repetitive tasks involving information flows, RPA can be regarded as a potential solution. In the case of supply chain organisations, appropriate management of information flow is as vital as that of appropriate product flow. RPA software bots can be developed and deployed to manage such information flows. However, the selection of an appropriate RPA software is a necessary process. The RPA software selection can be formulated as a multi-criteria decision-making (MCDM) problem. This article presents an MCDM approach using fuzzy simplified pivot pairwise relative criteria importance assessment (F-S-PIPRECIA) and fuzzy technique for order of preference by similarity to ideal solution (F-TOPSIS). F-S-PIPRECIA method is utilised to obtain the weights of selection criteria, and F-TOPSIS is utilised to get the final ranking of RPA software packages for the reverse supply chain organisation. The presented MCDM approach aims to help industrial decision-makers to select an appropriate RPA software package with systematic steps.
    Keywords: RPA software; MCDM; fuzzy simplified PIPRECIA; fuzzy TOPSIS.
    DOI: 10.1504/IJPM.2023.10059908
  • An Empirical Study on the Implementation of Green Supply Chain Management and its Impact on the Sustainability of Organizational Growth   Order a copy of this article
    by Khaja Khan Pathan, Geeta Kesavaraj 
    Abstract: The supply chain has to be managed effectively such that the organisation yields maximum productivity and profitability. Besides the appropriate management of the supply chain, it is also important to maintain environmental sustainability through the implementation of eco-friendly supply chain management techniques. The supply chain management is influenced by not only the organisations and its employees, but also by the dealers, distributors, suppliers and also the consumers. In case the supply chain fails during the process of any stage in between, this might have an impact on the socio-environment, leading to cause an impact on the organisation performance and sustainability. This research is focused on the study of barriers to implement green supply chain management (GSCM) and the effects of implementing GSCM in an organisation.
    Keywords: green supply chain management; GSCM; organisation; business growth; sustainability.
    DOI: 10.1504/IJPM.2023.10059949
  • Implementation of vendor managed inventory in hospitals: an empirical investigation   Order a copy of this article
    by Manish Mohan Baral, Subhodeep Mukherjee, Ramji Nagariya, Venkataiah Chittipaka 
    Abstract: The research aims to determine critical success components for implementing the vendor-managed inventory (VMI) and test their influence on the inventory in Indian hospitals. The independent and dependent components of the research are identified from the extensive literature review. The independent variables are top management commitment, supply chain strategy, business process integration, continuous improvement, resource sharing, and information technologies adoption. The dependent variable identified is the adoption of vendor-managed inventory. The study results suggest that the proposed latent variables significantly impact the VMI and significantly contribute to VMIs implementation and sustainability. The study highlights the importance of VMI in Indian hospitals, and therefore, it will help the management focus on the VMI for enhanced operational efficiency. Previous studies have not empirically tested the impact of the suggested practices for VMI in Indian hospitals. The analysis would help evaluate VMI adoption in Indian hospitals.
    Keywords: vendor-managed inventory; VMI; critical success components; hospitals; structural equation modelling; SEM.
    DOI: 10.1504/IJPM.2023.10060083
  • Procurement 4.0: a survey of its principles and technologies in use   Order a copy of this article
    by Robson Elias Bueno, Berislav Andrli?, Rodrigo Franco Gonçalves 
    Abstract: This work addresses the 4.0 evolution and its digital technologies and their impacts on the digital transformation of the business, as well as the digitisation in the procurement area of companies. This paper aims to find the enabling principles and technologies of Industry 4.0 in the procurement area. We present a model of Procurement 4.0 dimensions, theoretically constructed, and we seek to confirm this model through a survey conducted with 177 professionals in the procurement area from various sectors. Through the research, it was also possible to address the aspect of professionals who work with this innovative technological scenario, and some of the technologies of Industry 4.0. The main result could confirm the Procurement 4.0 conceptual model with the dimensions: skills, management, partnerships, processes, systems/technologies, and sustainability, that guide and can supply a better understanding for implementing Industry 4.0 technologies in the procurement area.
    Keywords: Procurement 4.0; Industry 4.0; procurement technologies; procurement evolution; procurement sustainability.
    DOI: 10.1504/IJPM.2023.10060111
  • Public Procurement Reforms in The United Arab Emirates   Order a copy of this article
    by Karem Aboelazm 
    Abstract: This study deals with several concepts: centralised public procurement, decentralised public procurement, e-public procurement, and sustainable public procurement. It also explains the advantages and disadvantages of centralised and decentralised public procurement, the benefits of e-procurement in the UAE at the central and decentralised level, and its advantages in combating corruption. The study also illustrates the sustainable public procurement framework in the UAE with its three environmental, social, and economic dimensions. The study relied on descriptive and analytical approaches. It reached several results, the most important of which is that the centralised system at the federal level contributes to reducing public spending. The decentralised system contributes to the speed of meeting the needs of local administrations. It also achieved several positive results from applying the centralised and decentralised e-procurement system, which reduces corruption, and public spending on public procurement simplifies procedures and saves time and effort. The study also found that sustainability in public procurement achieves several social, economic, and environmental benefits.
    Keywords: public procurement; sustainable public procurement; e-public procurement; centralisation; decentralisation; UAE.
    DOI: 10.1504/IJPM.2023.10060187
  • The Influencing Factors of Sustainable Procurement Category Management Process in the MSMEs in the State of Tamil Nadu, India: Using PRISMA and AHP.   Order a copy of this article
    by Sadhik Mohamed Saliah, Santhirasegaran Natrarajan, Lim Kong Teong 
    Abstract: India's strong backbones are micro, small, and medium-scale industries (MSMEs), which contribute significantly to the country's economy and Tamilnadu's industrial growth, a state located in the south part of India. MSMEs create employment opportunities at a high rate and have lower capital costs compared to large-scale industries. However, they still face challenges in adopting new systems and processes in the supply chain. The stakeholders of MSMEs require prioritisation of the possible processes and systems, making them ready for the sustainable acquisition process. A literature review using preferred reporting items for systematic reviews and meta-analyses (PRISMA) was conducted to identify the most critical influencing factors for sustainable procurement category management and applied an analytical hierarchical process (AHP) which resulted cost factor weight at 0.60, organisational strategic capability weight at 0.18, stakeholder relationship weight at 0.14 and the least priority of financial capability at 0.09. This study is reached its objective of prioritising the initiatives which support in adopting set of sustainable procurement category management. Additionally, presented important elements intended to evaluate the sustainable procurement category management. These measures are absolutely necessary in order to guarantee that MSMEs will keep providing assistance on both the national and state levels.
    Keywords: procurement category management; sustainable sourcing; PRISMA; analytical hierarchical process; AHP; MSME industries; Tamil Nadu; cost; stakeholder relationship.
    DOI: 10.1504/IJPM.2023.10060308
  • Facilities management service requirements for social housing in the semi-arid climate of Nigeria   Order a copy of this article
    by Mala Ali Modu, Maimunah Sapri, Zafirah A. Ab Muin 
    Abstract: This paper examines the facilities management service requirements for social housing occupants within the semi-arid climate of Nigeria. Data collection was through self-administered questionnaires sent to 1,032 occupants in five purposely selected social housing estates in Maiduguri, a town in the Semi-arid Climate of Nigeria. The cross-sectional survey achieved a total response rate of 92.5%. The statistical model employed in analysing data was Pearson’s chi-square test and relative importance indices using Stata v. 13.0. The findings indicated the most required facilities management services in social housing within the semi-arid climate are maintenance of infrastructural facilities, building structures maintenance, wind-breaking and landscaping services, alteration and improvements maintenance services, provision of housekeeping services and adequate water, electricity supply and green space services in order of importance. The study, therefore, underscores the need for adequate funding and a well-designed FM strategy to guide toward service delivery under the agreed service level.
    Keywords: facilities management; facilities management services; FM services,;facilities management service requirements; FM service requirements; social housing; semi-arid climate; Maiduguri; Nigeria.
    DOI: 10.1504/IJPM.2023.10060358
  • Retrospective Analysis of International Journal of Procurement Management (2007-2021)   Order a copy of this article
    by Santosh Baheti, Amalanathan S, Sriram M 
    Abstract: International Journal of Procurement Management (IJPM) is a journal of international repute that publishes original and peer-reviewed research in the business, management, and accounting domain. The journal reached its 15th year of publishing in 2021. This study provides a comprehensive overview of 456 publications using the bibliometric data analysis technique. The study focuses on the contribution of IJPM to the knowledge domain through publishing trends, authorship patterns, dominant authors, prominent articles, nature of studies, and thematic analysis. Co-occurrence of all keywords, co-authorship, citation and co-citation analysis of authors, countries, and institutions is performed through VOS Viewer software. The findings of the study emphasise the relationship of IJPM to different fields. The analysis also provides key insights into the evolution of the domain over time.
    Keywords: bibliometrics; Scopus; inventory management; VOS viewer.
    DOI: 10.1504/IJPM.2023.10060411
  • The Assessment of Filed Bankruptcy of a Retail Giant Store   Order a copy of this article
    by Reena Agrawal, Rohit Raj, Ajay Jha, Vimal Kumar 
    Abstract: This study explored the financial indicators that were left unchecked and uncontrolled by Stage Store, Inc. from 2014 until 2019. An exploratory study was done using the secondary data collected from Securities Exchange Commission (SEC) website. An in-depth analysis was done to assess the profitability, liquidity, operational efficiency, and solvency of the organisation during the said period. This study identified a total of nine alarming signs that were neglected or missed by the company and thus proved to be fatal. In this research, we found that Stage Store's financial performance demonstrated plenty of alarming indicators which were ignored by the company. Right from growth in sales, return on assets, profit margin, cash position, and return on equity remained worrisome while there was an increase in the company's long-term debt obligations. Whether or not the organisation can cope and rebuild in a post-pandemic world, is to be explored.
    Keywords: financial performance; financial analysis; financial distress; financial bankruptcy.
    DOI: 10.1504/IJPM.2023.10060545
  • The Impact of the enablers of Green Suppliers Selection and Procurement on Supply Chain Performance   Order a copy of this article
    by Xueting Gong, Imran Zaman, Syed Ahsan Zaman, Sherbaz Khan, Sharfuddin Ahmed Khan 
    Abstract: The selection of environmentally-friendly suppliers, a critical aspect of supply chain performance, is vital for businesses striving to retain their competitive edge as they increasingly outsource tasks. With growing public concern for environmental protection in recent decades, strategies focusing on green supplier selection and procurement have gained traction. Although numerous studies discuss green supplier selection based on economic criteria, the field of environmental research remains nascent. This research offers an in-depth analysis of supply chain performance, green supplier selection, and overall procurement strategies from both economic and ecological viewpoints. Through a literature review and the grey DEMATEL method, we pinpoint the key factors influencing procurement, green supplier selection, and supply chain performance. Our literature assessment identifies the main elements that enhance supply chain performance, and these findings are further confirmed by expert input. By addressing gaps in current models of procurement and green supplier selection, this study advances decision-making theory. Our findings reveal that our proposed model, which accounts for the intricacies of supply chain performance and the uncertainties in expert feedback, offers an effective solution to the challenges of procurement and green supplier selection.
    Keywords: procurement; green supplier selection; supply chain performance; grey DEMATEL.
    DOI: 10.1504/IJPM.2023.10060720
  • Exploring the Antecedents and Implications of Data-Driven Decision-Making in Public Procurement   Order a copy of this article
    by Jan Ole Similä, Deodat Mwesiumo, Marius Langseth, Moutaz Haddara 
    Abstract: This paper explores the relationships among factors linked to data-driven decisions in public procurement and assesses the effects of such decisions on procurement performance. Grounded in existing literature and the strategy-structure-performance paradigm, the study analyses data from 196 public procurement organisations in Norway using structural equation modelling. Results confirm all four proposed hypotheses, emphasising the significant role of digital motivation in setting precise digitalisation objectives in public procurement. Establishing these goals positively impacts organisational structure development, crucial for data-driven decisions, leading to improved performance. This research deepens the understanding of public procurement performance, revealing processes that connect digitalisation motivation to increased efficiency and effectiveness. It offers insights for policymakers and procurement entities on fostering data-driven strategies, aiding in strategic planning and the application of efficient tools for data-driven decision-making, thus ensuring optimised public resource use.
    Keywords: public procurement; data-driven decision-making; structural relationships; structural equation modelling; digital motivation; digitalisation goals; procurement performance.
    DOI: 10.1504/IJPM.2023.10060738
  • Factors of Loans' Service Quality Affecting the Satisfaction of Small and Medium Enterprises Customers in Vietnam   Order a copy of this article
    by Kim Quoc Trung NGUYEN  
    Abstract: The study aims to estimate the factors of loan service quality affecting the satisfaction of small and medium enterprises customers in Vietnamese state-owned commercial banks. Utilising a mixed-methods approach comprising qualitative techniques like group discussions, expert interviews, and customer surveys alongside a quantitative method involving the implementation of a multiple linear regression model, the researchers have successfully identified and examined four dimensions of loan service quality tangibles, reliability, assurance, and empathy that exert a positive influence on the satisfaction of SMEs within these banks. Furthermore, the impact of technological innovation on SMEs satisfaction is also noteworthy, as it stands out as a critical driver for enhancing operational efficiency and gaining a competitive edge in facilitating banking transactions.
    Keywords: service quality; loans; satisfaction; small and medium enterprises; state-owned commercial banks; Vietnam.
    DOI: 10.1504/IJPM.2023.10060910
  • Impact of E-Procurement Adoption on the Performance of SMEs In Emerging Economy   Order a copy of this article
    by Ayodolapo Oshoma, Ibrahim Raji, Afees Yusuf 
    Abstract: E-procurement is an effective approach to improving firms’ business operations and processes. While to a considerable extent, larger business organisations have embraced the technology, its adoption and impact among small and medium enterprises (SMEs) in developing economies like Nigeria remain unclear. This study investigates the adoption and impact of e-procurement among SMEs in Nigeria, specifically examining e-ordering, e-invoicing, e-sourcing, and e-payment. Using a quantitative research design, data was collected from 150 managers of SMEs, and structural equation modelling (SEM-PLS) was used for data analysis. Results indicate a positive relationship between e-procurement adoption and the business performance of SMEs in terms of procurement operations. The ease of use of e-procurement systems also positively affects SME performance. The adoption of specific e-procurement practices, such as e-ordering, e-invoicing, e-sourcing, and e-payment, is associated with improved SME performance. This study underscores the importance of e-procurement adoption for enhancing SME performance. Findings suggest that managers and stakeholders should consider adopting e-procurement practices to improve their business operations.
    Keywords: e-procurement; e-procurement practices; e-ordering; e-invoicing; e-sourcing; e-payment; SMEs.
    DOI: 10.1504/IJPM.2023.10061080
  • Put the blame on me? An empirical study of consumers' assignment of responsibility to a focal firm during a sustainability crisis   Order a copy of this article
    by Arvid Skage, Terje Hjelset, Aksel I. Rokkan 
    Abstract: This research assesses the extent in which consumers hold a focal firm responsible (blame it) for an accident in its production system with severe negative environmental consequences. Using an experimental research design, we examine whether perceived responsibility varies with vertical integration (i.e. own vs. outsourced production), green marketing efforts by the firm, and third-party certification (eco-labelling) of the production. We also test whether firm responsibility (blame, as perceived by consumers) has an effect on consumers' intention to buy the firms' products/services in the future. We find that, compared with own production, outsourcing increases the responsibility (blame) of the focal firm (as perceived by consumers) for the accident in the production system. We also find that third-party certification (eco-labelling) reduces the attributed responsibility of the focal firm. Responsibility attributed to the focal firm (perceived blame) has a significant, negative association with consumers' purchase intentions.
    Keywords: sustainability crisis; responsibility attribution; vertical integration; green marketing; eco-labelling; purchase intention.
    DOI: 10.1504/IJPM.2023.10061171
  • Evaluating Procurement Performance: An Integrated Procurement Maturity Model for Assessing Development Effectiveness and Value for Money   Order a copy of this article
    by Bryan Cook, Elizabeth L. Jackson, Paul Alexander 
    Abstract: This paper introduces a novel integrated procurement maturity model (IPMM) designed to evaluate procurement performance in terms of development effectiveness and value for money. The IPMM incorporates a comprehensive set of key performance indicators, encompassing both qualitative and quantitative measures, to provide a holistic assessment of procurement practices. By integrating various dimensions of procurement maturity, such as strategy, processes, systems, and capabilities, the IPMM enables organisations to identify their strengths and areas for improvement. The IPMM was tested on ten international development organisation and two private sector organisations. The results provide comparative analysis of procurement performance and serve as a potent tool for measuring procurement practices and ultimately improving development outcomes while integrating the concept of value for money.
    Keywords: procurement; project management; evaluation; development effectiveness; value for money; VFM; maturity model.
    DOI: 10.1504/IJPM.2023.10061209
  • Information Technology and Communication adoption in SMEs in the metal-mechanic sector: Case of Bucaramanga and its Metropolitan Area, Colombia   Order a copy of this article
    by Maria T. Castaneda Galvis, Alba S. Aguilar-Jimenez, Marianella Luzardo-Briceño, Jairo Nunez Rodriguez 
    Abstract: This study aims to conduct descriptive-correlational research on the current state of ICT adoption in SMEs of the metal-mechanic sector in Bucaramanga and its metropolitan area, as well as to identify the aspects with the most significant influence on such adoption. The Annual Manufacturing Survey provided by National Administrative Department of Statistics is used to validate the proposed hypotheses. Statistical methods, such as factor analysis with principal component extraction method, and descriptive measures are applied to determine the data's correlation and verify if the techniques used are suitable, such as the Kaiser-Meyer-Olkin Statistic and Barlett's sphericity test, among others. The value of the research lies in understanding the use and adoption of ICT in metal-mechanical SMEs in one of the main cities of the Colombian northeast, the epicentre of economic development, where technological and environmental factors were analysed to propose a theoretical model capable of predicting the level of adoption.
    Keywords: information and communication technology; ICT; statistical methods; companies; metallurgy; SMEs; steel industry.
    DOI: 10.1504/IJPM.2023.10061251
  • A Classical and Simulated Approach of Cost Optimization in Reverse Logistics Process for E-Commerce Business   Order a copy of this article
    by Ayan Kundu, Monalisa Masanta, Prasun Das, Arijit Bhattacharyya 
    Abstract: The purpose of this paper is to establish the proper utilisation and allocation of resources in an e-commerce reverse logistics network to minimise the overall cost. This study formulates the reverse logistics network of e-commerce business into a binary integer programming model. It solves a numerical problem by this classical approach to find out the optimal cost through optimal assignment of resources and path allocation for transporting the products. Simulation is performed next to replicate the real-life reverse logistics scenario of e-commerce business. Finally, a sensitivity analysis is carried out to observe the impact of proper utilisation of the resources on reducing the total operation cost significantly. It encourages e-commerce business for optimal allocation of logistics agents and vehicles, and utilisation of the regional hubs and sorting facilities for transporting the returned products. The study also highlights the scope of future research both from theoretical and managerial perspectives.
    Keywords: reverse logistics; e-commerce; parametric optimisation; resource allocation.
    DOI: 10.1504/IJPM.2023.10061307
  • Sourcing from SMEs for sustainable procurement: a case of the Davao region   Order a copy of this article
    by Carmen Sherellyn L. Biol 
    Abstract: This study explored the practices, challenges, and benefits of sourcing products and services from small and medium enterprises (SMEs) for sustainable procurement in the Davao region. Employing a mixed methods approach, including key informant interviews and surveys with large firms and relevant stakeholders, the research explores their experiences and insights regarding effective engagement in sustainable procurement. The findings highlight the importance of partnerships, relationship building and trust, compliance and regulations, transparency and fairness, capacity building, and government support. Sourcing from SMEs goes beyond optimising the supply chain and brings about numerous advantages encompassing economic growth, social progress, and environmental sustainability. The study provides valuable insights for policymakers, businesses, and community stakeholders in fostering a socially responsible procurement system that supports local SMEs while embracing sustainable practices.
    Keywords: sustainable procurement; sourcing from SMEs; sustainability; supply chain; small and medium enterprises; SMEs.
    DOI: 10.1504/IJPM.2024.10061589
  • An impact of purchase decision and brand selection of a car in India-an empirical study   Order a copy of this article
    by Kalai Mani, R. Eswaran 
    Abstract: This article throws light on different factors that influence customers towards the purchase decision made in the purchase of cars. The domestic automobile industry places significant importance on the Indian automobile market as one of its most important subsectors. An automobile, which in the earlier stage was seen as a luxury item for the urban middle class, has now evolved into the most desired form of personal transportation. The class-leading vehicle on the market for commercial vehicles is a four-stroke car that stands out for its good looks, low fuel consumption, and long-lasting quality and its purchase is influenced by a variety of psychological factors such as product design, quality and safety, brand name, specification and personal preference. Exploratory factor analysis and confirmatory factor analysis were used to confirm the factors used in this study were appropriate and reliable for the present context. A collective decision based on personal preference is highly influenced by car purchase decisions.
    Keywords: product; automobile; cars; brand; purchase decision; India.
    DOI: 10.1504/IJPM.2023.10061701
  • Data Procurement: A Conceptual Study from Architecture, Engineering and Construction Project Perspectives   Order a copy of this article
    by Ilsa Kuiper 
    Abstract: Despite on-going technological and digital development, the characterisation of data procurement frameworks remains unclear from architecture, engineering and construction (AEC) project perspectives. To overcome these knowledge gaps, data procurement is characterised through a conceptual study. Contexts, features and relationships are distinguished from a scoping review. The emergent nature and development potential of data procurement are highlighted. Scope ranges from distinguishing data products, services and valuations, through to market establishment and institutional reform. For the commercialisation of AEC project data, the multiplicity, attribution and pricing of data are highlighted for further research. The research is anticipated to appeal to AEC industry researchers and participants, but also those in the data or digital commerce and business domains. For commercial decision makers, the premise exposes opportunities and implications of data. But it further pre-empts when adaptation ceases to be an aspirational option but becomes a competitive necessity or mark of public sector effectiveness.
    Keywords: data procurement; conceptual study; architecture; engineering and construction projects; data product; information goods; scoping review.
    DOI: 10.1504/IJPM.2023.10061810
  • Exploring the Impact of Lean, Agile, Resilient, and Green (LARG) Supply Chain Practices on Organizational Performance through Mediating Role of Big Data Analytics   Order a copy of this article
    by Nourhan Saad, Mahmoud Barakat 
    Abstract: This research uses resource-based view and dynamic capabilities view to investigate the impact of lean, agile, resilient, and green supply chain (LARG-SC) practices on organisational performance through big data analytics. An online-based, self-administrative questionnaire was conducted from different companies in Egypt. Quantitative analysis was assessed through covariance based structural equation modelling for 622 responses using AMOS. The findings revealed that big data analytics can significantly mediate the relationship between LARG-SC practices and organisational performance. The findings provide an in-depth empirical illustration on understanding big data analytics and how it addresses the challenges of LARG-SC practices of companies in developing countries. This will help in extending both theoretical lenses resource-based view and dynamic capabilities view, especially that further studies are needed in emerging economies. In addition, the findings of this research will fall in line with Egyptian the strategic objective 2030 to be fully digitalised.
    Keywords: lean practices; agile practices; resilient practices; green practices; organisational performance; big data analytics; BDA.
    DOI: 10.1504/IJPM.2023.10061953
  • Do Strategic Management Accounting Techniques Rationalize Waste through Implementing MRP System in the Jordanian Industrial Environment   Order a copy of this article
    by Ashraf Bataineh, Ziyad Shwiyat, Omar Al-Bataineh 
    Abstract: This study aims to examine the mediating role of the Material requirements planning (MRP) system in the relationship between strategic management accounting techniques (SMAT) and waste rationalisation in production processes in the Jordanian industrial environment. A meticulously designed questionnaire is employed to measure the study variables. The questionnaire is disseminated among a purposively selected sample of 250 employees encompassing financial managers, department heads, accountants, and production department personnel affiliated with Jordanian public shareholding industrial companies. A total of 197 completed questionnaires are procured and subjected to rigorous statistical analysis using the (Smart-PLS-4) program. The empirical findings unequivocally demonstrate a significant influence of management accounting techniques (lean production, value engineering, and Kaizen costing) on waste rationalisation in production processes, particularly when MRP systems are effectively employed in the Jordanian industrial environment. Specifically, the Kaizen costing technique exerts the most substantial impact, followed by the Lean Production technique, whereas the value engineering technique exhibits the least pronounced influence. Based on these results, it is strongly recommended that industrial companies prioritise the meticulous documentation of available raw material inventory and associated costs, even within factory warehouses. Such practices play a vital role in achieving cost reduction and effectively mitigating waste in production processes.
    Keywords: strategic management accounting techniques; SMAT; material requirements planning; MRP; waste rationalisation; Jordanian industrial environment.
    DOI: 10.1504/IJPM.2023.10062060
  • Impact of Strategic Audit on Jordanian Industrial Enterprises' Efficiency   Order a copy of this article
    by Ayman Al-Shanti, Majed Qabajeh, Mohammad Jebreel, Abdul Rahman Al Natour, Mohammad Alnaimat 
    Abstract: The purpose of this study is to investigate the influence of strategic audits on the performance efficiency of Jordanian industrial businesses. Using a descriptive methodology and a random sample of Jordanian firms and audit offices, the study emphasises the critical importance of strategic audits in resolving corporate problems and improving risk management. The research also highlights the link between good strategic audits and information systems. The paper recommends that strategic audits be aligned with corporate objectives, which organisations adapt to changing environments, and that administrative and accounting systems evolve. Improving human resources in internal control departments and employing holistic evaluation approaches, such as the balanced scorecard, are also advocated. Finally, the report stresses how strategic audits can improve the efficiency of Jordanian industrial enterprises by improving risk management and overall operational performance, while aligning procedures with the changing business landscape.
    Keywords: strategic audit; industrial enterprises; performance; efficiency; Jordan.
    DOI: 10.1504/IJPM.2023.10062062
  • Factors Affecting the Default Risk of Private Customers at State-Owned Commercial Banks in Vietnam   Order a copy of this article
    by Kim Quoc Trung Nguyen  
    Abstract: The article estimates the influence of factors on the credit default risk of private customers at state-owned commercial banks in Ho Chi Minh City from 2019 to 2022. The article employs a quantitative research method using a binary logistic regression model to analyse the extent of the impact of various factors on the credit default risk probability of individual customers. The research results reveal that the model includes six statistically significant factors that affect the credit default probability of customers: loan term, income diversification, COVID-19, cash flows for repayment and loan purpose. Furthermore, through the Hosmer and Lemeshow test, the author concludes that there is no difference between actual and predicted values in predicting the default risk of private customers.
    Keywords: default risk; private customers; binary logistic; state-owned commercial bank; Vietnam.
    DOI: 10.1504/IJPM.2023.10062225
  • Malaysian SME Employees Accelerating into Digital Procurement Usage during COVID-19 Pandemic   Order a copy of this article
    by Kai Kit Soong  
    Abstract: Abstract: The Covid-19 pandemic is a wake-up call to businesses who were slow to adopt digital initiatives This paper discusses Malaysian SMEs using digital procurement and the challenges posed by the COVID-19 outbreak to the SMEs This paper examined the way employees behaved in conjunction with the digital procurement environment Henceforth, this paper also examines how the Malaysian government, and the private sector are working together to address the procurement challenges Hence, Malaysia is among the few countries that have introduced digital procurement to improve the economic well-being of local small and medium enterprises (SMEs) that have ventured into the digital economy The benefaction of this study is that the digital economy will help support long-term growth and generate jobs for SMEs in developing countries This paper offers some recommendations to improve the Malaysian procurement system and outline an agenda for future research.
    Keywords: Keywords: Digital Procurement; Digital Economy; and COVID-19.
    DOI: 10.1504/IJPM.2023.10062452
  • Circular Economy in Green Public Procurement Procedures: an Intermediation Perspective in the Italian Setting   Order a copy of this article
    by Fausto Cammarano, Emanuele Pizzurno, Andrea Urbinati 
    Abstract: The concept of circular public procurement has been developed as an approach that extends the green public procurement one, recognising the relevance of circular economy-related dimensions in green public procurement procedures, such as resource reuse and efficiency. This notwithstanding, the circular economy criteria are not made completely explicit in the current green public procurement procedures in the Italian setting. To grasp how a more circular economy can be promoted in Italian green public procurement procedures, the case study of Consip, the major centralised purchasing centre for the most relevant public tenders and supplies in Italy, was conducted. Through a content analysis on secondary sources of information and interviews with experts involved in these procedures, the paper highlights the role played by intermediaries to support supplier companies to establish a relationship with major public purchasing centres and to overcome potential barriers when deciding to approach a green public procurement procedure.
    Keywords: circular economy; green public procurement; circular public procurement; sustainability; intermediation; Italian setting; case study.
    DOI: 10.1504/IJPM.2023.10062580
  • Investigating Factors of Loyalty Intention among M-Banking Users: An Integrated Model   Order a copy of this article
    by Thuy Dung Pham Thi  
    Abstract: This study seeks to understand the factors that influence the loyalty intentions of mobile banking users. We employ the technology acceptance model (TAM) and security risk trust (SRT) model, using prospect theory as a theoretical framework, enriching it with variables such as perceived usefulness, perceived ease of use, perceived risk, security, privacy, and trust. This study surveyed mobile banking users in Vietnam and collected 501 valid questionnaires. The empirical findings indicate that perceived risk has a negative impact on trust, perceived usefulness, perceived ease of use, and loyalty intention. In contrast, both perceived security and privacy have positive effects on trust, perceived usefulness, and perceived ease of use. Moreover, trust, perceived security, perceived usefulness, and perceived ease of use all directly bolster the loyalty intention of users. Finally, perceived security acts as a precursor to perceived risk. The findings offer theoretical and practical insights on how to enhance customers' loyalty intention.
    Keywords: mobile banking; intention; loyalty; technology acceptance model; TAM; prospect theory; security risk trust; SRT.
    DOI: 10.1504/IJPM.2023.10062907
  • Behaviour towards Eco-Friendly Shopping Bags, the Roles of Product Attributes, Personal Environmental Consciousness and Supply-Based Factors   Order a copy of this article
    by Minh-Thu T. Nguyen, Huong-Giang Pham, Tuan Anh Truong 
    Abstract: Plastic waste reduction has been widely examined for the last few decades. Long-term solutions should promote the adoption of alternatives to plastic products. This study investigates the roles of product attributes, personal environmental consciousness and retailer-based factors in explaining consumer behaviour towards adopting eco-friendly shopping bags in an emerging market second-order model with the partial least squares structural equation model (PLS-SEM) analysis approach, we found that personal environmental consciousness, supply-based factors and price significantly affect consumers behaviour toward eco-friendly bags directly. The product attributes do not directly affect behaviour but indirectly drive the behaviour of eco-friendly bag usage via attitude towards environmentally friendly shopping bags. Based on these findings, this research provides recommendations for policymakers, shopping bags producers and retailers.
    Keywords: sustainable products; eco-friendly shopping bags; plastic waste reduction; product attributes; Vietnam.
    DOI: 10.1504/IJPM.2023.10062921
  • The Role of Ethics in Public Sector Procurement Theoretical Study for Enlightenment Underpinnings of Ethics   Order a copy of this article
    by Karem Aboelazm 
    Abstract: This paper sought to present a concept of ethical behaviours in the field of public service in general and in public procurement in particular, as the issue of ethics is considered one that does not end up being addressed by literature or law. The study also attempted to identify ethical values in public procurement by reviewing the public office's most critical moral values. The descriptive approach was used to review the various definitions of ethics and values of public service. The analytical approach was also used to determine the causes and motives for the moral collapse in public procurement and the causes of deviation in this field. Some mechanisms have been found that can be used to overcome this problem, which is considered a significant challenge to public procurement systems in many countries.
    Keywords: ethics; morals; public office; public procurement.
    DOI: 10.1504/IJPM.2024.10062967
  • Purchasing Inventory Models for Deteriorating Items with Price-Growth -Exponential Demand under Inflation - in 4th order equation   Order a copy of this article
    by Sivashankari C.K., Dr. Choudri V. 
    Abstract: In this study, a buying inventory model for degrading products with the price-growth-exponential dependent demand under inflation in 4th-order equations. The literature has a variety of demand models, such as price-dependent, stock-dependent, exponential, quadratic, linear, and constant. However, no research has used the price-growth-exponential dependent demand model. Three models have been created: The first model utilises price-dependent demand with the growth of demand in the fourth-order equation, the second model utilises price-dependent demand, growth of demand, and continuous compound demand in the fourth order equation, and the third model utilises inflation in model 2 with the fourth order equation. In all three models, the price-breakeven point is determined, and the law of demand is varied. Comparative research is performed among price-growth of demand, price-growth-exponential demand, and price-growth-exponential demand under the time value of money. The holding cost is less in model three. For every model, mathematical models are outlined, and pertinent examples are given to clarify the suggested process. Achieving the best order amounts and order intervals in relation to overall cost and profit is the goal here. Sensitivity analyses are included for the three different models. VB 6.0 was used to create the required data.
    Keywords: price-dependent demand; growth of demand; continuous compound demand; optimality; forth order equations; time-value of money.
    DOI: 10.1504/IJPM.2024.10062968
  • Decoding Indian Growth: Women Techpreneurs Lead the Way   Order a copy of this article
    by Ramalingam S, Rajendra Gounder 
    Abstract: This study dives into how women entrepreneurs in India is thrive. The study focused on important things like getting money, being creative, spotting opportunities, and overall business growth. Using a simple survey with 496 women entrepreneurs, this study used math to see what factors really matter. Results show that getting money and being creative are key for business ideas and growth. But, getting money does not impact overall business growth much. This study helps us understand what women entrepreneurs need and suggests ways for policymakers to support them. In the future, the study can look more into different industries, study changes over time, and see how policies affect women's businesses.
    Keywords: women entrepreneurship; access to finance; ATF; innovativeness; opportunity recognition; OR; business development.
    DOI: 10.1504/IJPM.2024.10062969
  • Behavioral intelligence applied to leadership in supply chains   Order a copy of this article
    by Edson Macedo Carli, Mauro Vivaldini, Victor Silva Correa, Ernesto Michelangelo Giglio 
    Abstract: This article discusses behavioural intelligence (BI) applied to decision-making through a conceptual proposal focused on supply chain (SC) performance indicators. The research uses theory related to organisational behaviour to support the understanding of BI and build the conceptual model focused on SC performance indicators. The article illustrates how BI can be adopted for the training, development, and conditioning of managers to direct their decisions, as well as helping to fill gaps related to the still limited knowledge regarding how BI can influence SC performance indicators. Fewer studies have sought to identify the importance of BI, in generating value in the SC. This work illustrates the application of BI as a professional preparation tool focused on SC performance. Applying BI has a direct and essential relationship with professionals' quality of life.
    Keywords: behavioural intelligence; supply chain; performance indicators; emotional intelligence.
    DOI: 10.1504/IJPM.2023.10062973
  • Impact of Support Services and Accessibility on Residential Satisfaction: An Empirical Evidence from Surat City   Order a copy of this article
    by Gopal Goswami, Hemantkumar P. Bulsara 
    Abstract: Society's support services and proximity to services affect residents' home satisfaction. To assess home quality and well-being, satisfaction must be measured. This study examines support services, accessibility, and residential satisfaction using literature and empirical data. A positive correlation was found between residents’ satisfaction with their living environment and the availability of support services, such as healthcare facilities, educational institutions, recreational amenities, and social assistance programs. It is also highlighted that residential satisfaction is affected by accessibility to nearby services, such as grocery stores, public transportation, parks, and community centres. It goes on to identify what the future scope of the study should be, such as the need to conduct studies in diverse cultural contexts, to utilise longitudinal research designs, to explore mediating factors, and to incorporate technological advancements into the study. Policymakers and urban planners may fill these research gaps to improve support services, accessibility, and community diversity.
    Keywords: residential satisfaction; support services; accessibility to nearby services; Pradhan Mantri Awas Yojna; PMAY; cross-sectional study.
    DOI: 10.1504/IJPM.2024.10063072
  • Optimal inventory policy under price and time-dependent demand and partial backlogging supported by preservation strategy   Order a copy of this article
    by Loganayaki S, Kirupa K 
    Abstract: The present study outlines an inventory model for non-instantaneous deteriorating items with an investment in preservation technology. The deterioration rate is modelled using a two-parameter Weibull distribution, and customer demand is dependent on both time and selling price. Accordingly, the demand rate is a multiplication of a power time function and an exponential price function. The inventory system permits partial backlogging of demand. Additionally, the supplier extends a trade credit facility to the retailer for the smooth operation of the business. Three cases are analysed based on the credit facility. The primary objective of the study is to ascertain the maximum profit by identifying the optimal values for preservation technology investment, selling price, positive inventory time, and cycle time. An algorithm for profit maximisation is formulated and validated through numerical examples. Subsequently, a sensitivity analysis is conducted, and the study provides valuable managerial insights derived from the findings.
    Keywords: inventory; non-instantaneous deterioration; Weibull distribution; nonlinear holding cost; power demand pattern; partial backlogging; trade credit; preservation technology investment.
    DOI: 10.1504/IJPM.2024.10063239
  • Comparative Study of South Korea and the U.S.'s Exclusion Mechanisms   Order a copy of this article
    by Jungmin Lee 
    Abstract: Exclusions are important tools that government agencies possess to ensure that they only work with responsible contractors. While the US and South Koreas exclusion systems are sharing the same basic function which is to exclude non responsible contractors from competing in public procurement markets, they have subtle but significant differences in the purposes, officials discretion, scope, and effects and so on. Excluding contractors from competing for US federal procurement contracts is traditionally viewed as a business decision, so the US system is flexible, and its officials have a lot of discretion to determine whether to exclude the misconduct. On the other hand, the purpose of the South Korean system seems to be punishment, and the agencies have little discretion to determine whether to sanction or not. As South Korea's society has advanced enough, it is worth trying to change to a flexible and efficient exclusive system.
    Keywords: debarment; suspension; exclusion; government contract; procurement; South Korea.
    DOI: 10.1504/IJPM.2024.10063240
  • Last Mile Distribution in Omni-Channel of the Retail Industry: Sustainable and Green Development for Emerging Economies   Order a copy of this article
    by Tuong Anh Nguyen Thi, Minh-Thu T. Nguyen, Huong-Giang Pham, Nguyen Huu That 
    Abstract: As customers increasingly demand seamless shopping, an omni-channel supply chain has become necessary. A systematic literature review shows that the focus of the current distribution literature has evolved to multichannel network. However, recent research contributions only focus on last-mile logistics and last-mile delivery; contributions on last-mile distribution still need to be more systematic. By synthesising 28 articles, this study identifies research opportunities and encourages academics to complement last-mile distribution with empirical studies in omni-channel environments. Research on this issue becomes even more limited, especially in emerging economies. The framework and future research directions assist producers, retailers, and logistics service providers in proposing the last-mile distribution models, decision-making, and strategy development. Through omni-channel, firms will achieve sustainable development while achieving green development depends on the characteristics of the distribution channel, the environmental behaviour of customers, and the business operations.
    Keywords: Last mile distribution; Omni-channel; Supply Chain; Logistics; Last mile delivery; Sustainability.
    DOI: 10.1504/IJPM.2024.10063241
  • Supply Chain Strategic Shielding: An IPMA Approach to Unveiling the Serial Mediating Effects of Risk Management and Resilience in the Entrepreneurial Orientation-Firm Performance Relationship in Indian Manufacturing SMEs   Order a copy of this article
    by Manigandan R, Naga Venkata Raghuram J, Pulidindi Venugopal 
    Abstract: This study aims to study the impact of entrepreneurial orientation (EO) on firm performance (FP), particularly emphasising the mediating role of supply chain resilience (SCR) and supply chain risk management practices (SCRMP) in SMEs through a metaverse perspective. The study utilises the RBV theory and dynamic capability view theory. The data were collected from owners and managers in Indian manufacturing SMEs. The study utilised a non-probability purposive sampling technique. There are 252 samples for the data analysis process. Descriptive data analysis through SPSS, hypothesis testing through Smart PLS (3.0). Employing an importance-performance map (IPMA) approach, we aim to unravel the sequential mediating mechanisms that link EO to FP through SCRMP and SCR. The findings reveal that EO positively influences SCRMP. Furthermore, SCR emerges as a crucial mediator, sequentially transmitting the positive effects of EO through SCRMP to ultimately impact FP. Eventually, this research will help create practical plans to support SMEs competitiveness and sustainable growth.
    Keywords: Entrepreneurial orientation; firm performance; supply chain risk management practices; supply chain resilience; dynamic capability view.
    DOI: 10.1504/IJPM.2024.10063404
  • Challenges Facing the Implementation of Electronic Procurement in the Ghanian Construction Industry: the Perspective of Contractors and Consultants   Order a copy of this article
    by Derrick Alfa, DeGraft Owusumanu, Philip Opare 
    Abstract: The construction industry is vital for Ghana's economic development yet faces challenges due to traditional paper-based procurement methods. This study investigates obstacles to electronic procurement adoption in Ghana's construction sector. Using a quantitative approach, data was collected via questionnaires distributed to contractors and consultants in Accra, with 40 respondents providing insights from 70 distributed questionnaires. Analytical tools like RII, Cronbach's alpha, Kendall's coefficient, and factor analysis were employed. Top challenges include infrastructure unavailability, data integrity violation, lack of standardised systems, data loss risk, and fear of system unreliability. Factor analysis condensed 23 factors into technological, compliance, user experience, organisational, resource, and infrastructure challenges. This pioneering research sheds light on Ghana's electronic procurement challenges within its construction industry.
    Keywords: construction; electronic procurement; public procurement; procurement; information technology; challenges; Ghana; projects.
    DOI: 10.1504/IJPM.2024.10063409
  • Enhancing the professionalisation in public sector procurement workforce for good governance: a comparative study   Order a copy of this article
    by Karem Aboelazm 
    Abstract: This study discussed several concepts represented in the study's conceptual framework, which was based on the ideas of profession, professionalism, and professionalisation. It also addressed the importance of professionalising public procurement jobs and its impact on the performance of public procurement. The study also analysed the most prominent international practices in raising public procurement workers' efficiency and capabilities to bring them to the point of complete professionalism in public purchasing. The study dealt with the experiences of several distinguished countries, such as the American Federal Reserve and New Zealand, and their achievement of advanced successes, in addition to the practical qualification of workers in public procurement and their interest in reaching this profession to professionalism, specialised academic degrees in public procurement were created, and the study relied on two basic approaches in the methods for researching this topic are the descriptive analytical method and the comparative method.
    Keywords: professionalisation; professionalism; capacity; performance; public procurement.
    DOI: 10.1504/IJPM.2024.10063452
  • Lean Thinking for a Green Tomorrow: Evaluating the Environmental Impact of Lean Manufacturing with a Focus on Innovation Culture in the South Indian Food Processing Industry   Order a copy of this article
    by Manigandan Raman, Geetha Krishnan, Naga Venkata Raghuram J, Pulidindi Venugopal 
    Abstract: This study aims to investigate the impact of lean manufacturing practices (LMP) on environmental performance (EP) in the food processing industry in South India, with the moderating role of innovation culture (IC). This study assesses how lean manufacturing practices implementation, emphasising waste reduction and process optimisation, influences the environmental footprint of food processing operations. The study conceptual model is based on diffusion innovation theory. The data was collected from owners and managers. The data was collected through a structured questionnaire survey of 265 food processing industries located in south India. the descriptive analysis through SPSS and hypothesis testing through SmartPLS. additionally, this study performed process macro analysis and IPMA analysis. The results indicate that lean manufacturing practices positively influence environmental performance. Innovation culture positively moderates the relationship between lean manufacturing practices on environmental performance. Findings aim to provide insights into the interplay between LPM, IC and EP, providing valuable implications for practitioners, policymakers, and academics striving to enhance sustainability practices in the dynamic landscape of South India's food processing industry.
    Keywords: lean manufacturing practices; innovation culture; environmental performance; PLS-SEM.
    DOI: 10.1504/IJPM.2024.10063625
  • Best practices for procurement contract management   Order a copy of this article
    by Carolina Belotti Pedroso, Martin Beaulieu 
    Abstract: The contract management is one of the most important parts of the procurement process. The overall performance of the procurement process depends heavily on the contracting process performance. An effective manner to obtain an improved performance of the contracting management is by implementing the best practices. However, the best practices are not still entirely characterised, especially when taking into consideration the healthcare sector, which presents greater challenges when compared to other sectors. Therefore, this study investigates what are the best practices adopted in the contracting process by healthcare organisations. In total, 15 organisations from different parts of the world participated in this research. Data was gathered through a case study research. The best practices for each step of the contracting process are presented. The results show that the enablers had a key role in supporting the adoption of the best practices.
    Keywords: procurement; contract management; best practices.
    DOI: 10.1504/IJPM.2023.10057149
  • Trust me! Trust you? The indicators of trust on buyer-seller relationships: pre-and-post COVID-19   Order a copy of this article
    by Nicolas van der Nest, Sharyn Curran, Elizabeth L. Jackson 
    Abstract: The pandemic and the war in Ukraine have placed immeasurable pressure on national and international buyer-supplier relationships. Disruptive and unpredicted events demonstrate that trust is a critical aspect of buyer-supplier relationships and plays a pivotal role in mediating inter-organisational relationships. However, organisations often struggle to signal trust toward a counterpart to strengthen the buyer-supplier relationship. Additionally, organisations struggle to interpret trust signals from counterparts. This paper utilises systematic quantitative content analyses of newspaper media to identify trust indicators. The paper identifies 51 indicators of trust, thematically clustered, from the content analysis of the Factiva media database. Analysis of the findings identified ten indicators, representing 80% of the total indicators identified from the media analysis. Therefore, utilising the trust indicators may give supply chain practitioners value-added insights and enable parties to signal trust, leading to sustainable buyer-supplier relationships. The paper also gleams into how COVID-19 impacted the indicators of trust.
    Keywords: trust; buyer-supplier relationship; supply chain management; relational theory; signalling theory; COVID-19.
    DOI: 10.1504/IJPM.2023.10057023
  • EU public procurements - analysis of Tenders Electronic Daily   Order a copy of this article
    by Tünde Tátrai, Gyöngyi Vörösmarty, Péter Juhász 
    Abstract: The analysis of European public procurement practice is greatly supported by the Tenders Electronic Daily (TED) database. By linking the contract notice and the contract award notice we examine efficiency measures in the public procurement structures and processes. Our study points out that the TED database can only be analysed after comprehensive data cleaning in order to get reliable results. We analyse the basic contexts that can directly support decision-making processes. Based on our findings, procurement value showed significant differences across types of procurer, involvement of a central purchasing body and subject of purchase. Longer contracts usually are of higher value, while EU funding and electronic auction are used for more valuable contracts. The type of process has a close link both to the total value and the duration of the contract, however, open processes dominate the market when choosing the winner for the higher value and longer duration tenders.
    Keywords: public procurement; Tenders Electronic Daily; TED; efficiency; EU.
    DOI: 10.1504/IJPM.2023.10057202
  • Procurement system selection in the construction sector: a literature review and future research agenda for the digital age   Order a copy of this article
    by Nan Zhao, Fei J. Ying, John Tookey 
    Abstract: Recognising the importance of selecting a suitable procurement system, interest in procurement system selection has drawn immense attention in the construction sector. Despite the advanced decision supporting techniques and advocation of the importance of utilising PSS in the literature, PSS implementation appears to be at the nascent stage, with extant studies too fragmented to reveal the practical implications. This paper provides a holistic picture of existing research and identifies future research agenda in procurement system selection (PSS) within the context of construction engineering and management (CEM). An extensive literature review of a total of 198 peer-reviewed journal papers, using a mixed quantitative and qualitative method for integration and analysis, is carried out to shed light on the trend to explore collaborative procurements. Accordingly, a research framework with action points at industry, organisation, and project levels is proposed.
    Keywords: procurement system selection; PSS; bibliometric analysis; construction engineering and management; CEM.
    DOI: 10.1504/IJPM.2023.10059153
  • Sorting of delay factors in engineering, procurement and construction projects: an integrated ANP-FANP approach   Order a copy of this article
    by Shiva Mansoorzadeh, Dana Parto, Masoud Rahiminezhad Galankashi 
    Abstract: Delay is one of the most critical causes of failure in engineering, procurement and construction (EPC) projects. This issue is the most common cause of insufficiency, dissatisfaction, extra costs, and poor quality of projects. In this regard, it is important to identify and prioritise delay factors, and provide potential plans to fix them. This study has applied probability, impact, and detection as the main criteria to rank different delay factors of EPC projects. A potential list of 15 delay factors has been extracted from 80 related papers. Next, an analytic network process (ANP) is applied to rank them. Following, a fuzzy-ANP approach is also applied to rank different delay factors of EPC projects. According to the obtained results, delay in the payment of statements by employer, delay in the payment of salaries and wages of employees, personnel and subcontractors are the most important causes of delay in EPC projects.
    Keywords: delay; EPC projects; ANP; FANP; MCDM.
    DOI: 10.1504/IJPM.2023.10057118
  • Business ecosystem concept in supply chain management research   Order a copy of this article
    by Evgeniya Tsytsyna, Katrina Lintukangas, Veli Matti Virolainen 
    Abstract: The concept of a business ecosystem (BE) is gaining attention among scholars in many fields, including supply chain management (SCM) literature. This paper aims to examine the BE concept in SCM literature, reveal research streams and research gaps. By conducting a systematic literature review and a thematic analysis, we revealed eight main research streams: sustainability, digitalisation, ecosystem architecture, collaboration and trust, ecosystem lifecycle, complexity and risks, financial performance and indicators, and services. Topics of sustainability and digitalisation represent the most widely researched BE topics in the SCM literature. The study also revealed significant research gaps, both at the company (micro) level and at the BE and policy (macro) level, that need to be addressed in future studies. The study extends the SCM view beyond the dyadic relationships and opens the possibilities for future research in the field of SCM and BEs.
    Keywords: business ecosystem; supply chain; network; supply chain management; SCM; sustainability; digitalisation.
    DOI: 10.1504/IJPM.2023.10057429
  • Conceptualising standard set of bids evaluation criteria for selecting adequate contractor   Order a copy of this article
    by Rudzani Glen Muthelo, Clinton O. Aigbavboa, Bankole Osita Awuzie 
    Abstract: Selection of an adequate contractor is undoubtedly crucial to a project's success. This decision often happens at the bids evaluation stage when the client is afforded an opportunity to award the bid to the competent contractor based on the criteria that eventually fulfils his/her objectives. There is, however, no consensus regarding standardised bid evaluation criteria. The purpose of the current study is to conceptualise a standard set of criteria for evaluating construction bids. A two-stage research approach was used, thus the review of literature to identify the criteria used for contractor selection and secondly the use of survey questionnaire. The nine identified bid evaluation criteria were quality, technical ability, experience, price, financial soundness, management capabilities, health and safety, human resources as well as plant and equipment. Meeting the objectives of the client greatly depend on the usage of standard evaluating criteria for the selection of adequate contractor.
    Keywords: bids evaluation criteria; contractor selection; decision-making.
    DOI: 10.1504/IJPM.2023.10058208