International Journal of Procurement Management (52 papers in press)

Regular Issues

• An Exploratory Study on Procurement Risk Management in Japanese Manufacturing Companies  
  by Akira Endo, Katsuyuki Kamei 
  Abstract: The procurement sections in Japanese manufacturing companies are usually responsible for dealing with various kind of risks on the process of a purchasing resources and components. The purpose of this paper is to clarify an actual status and incentives of procurement risk management in Japanese manufacturing companies. This study investigates 362 firms listed on the first section of the Tokyo stock exchange to examine how they actually manage procurement risks and are motivated to conduct risk responses. As a result, this paper reveals an outline of procurement risk management in these firms and identifies current issues and three main incentives. Finally, this study indicates that a future research is needed to develop a procurement risk communication model with stakeholder collaboration, including companies in supply chains, customers, investors, governments, NGOs, and NPOs.
  Keywords: procurement; purchasing; risk management; procurement risks; Japanese manufacturing companies; supply chain.
  DOI: 10.1504/IJPM.2020.10033713
   
  
• An optimising inventory model for investing preservation technologies in deteriorating products with hybrid type of price and stock dependent demand rate  
  by S.K. INDRAJITSINGHA, Anita Kumari Sahu 
  Abstract: The objective of this study is to examine the effect of preservation technology investment of an inventory system for instantaneous decaying items. In real life situation retailer’s invested capital in preservation technology leads to lower the rate of deterioration of the products. In this research, we developed an optimizing inventory system of preservation technology in decaying items by considering hybrid type of demand. The market demand of daily essential products fluctuates because of two demands: non-linear and linear. In view of the above two demands, we observe that the demand is price sensitive as well as stock dependent. Moreover, the aim of this proposed study is to obtain the optimum ordering cycle, optimum selling price, optimum preservation technology cost and maximum total profit. Three different numerical examples are provided as case study with sensitive analysis carried out to validation of the proposed model.
  Keywords: Inventory; preservation technology; hybrid-price-stock-dependent-demand; supply-chain; deterioration.
  DOI: 10.1504/IJPM.2020.10034304
   
  
• Analysing the Impact of Gamification Dynamics and e-WOM on Impulsive Buying  
  by Azarnoush Ansari, Seyed Fathollah Amiri Aghdaie, Javad Telgerdi 
  Abstract: Considering the development of cyberspace and the high influence of the Internet in life and business, the investigation of emerging technologies and concepts appears essential. The purpose of applying new marketing methods is to use its capacity to influence behaviour. Modern methods are marketers' technological tools. The present research attempts to study the impact of gamification dynamics and the electronic word of mouth, on urge to impulsive buying. This research was conducted in Iran with a sample size of 1820 people. In order to measure the research variables, the simulator of the online store was equipped with gamification designed for the Android operating system. The results of the research show that gamification dynamics, electronic word of mouth, and enjoyment exert a positive and significant effect on urge to impulsive buying. Among gamification dynamics, reward, status, self-expression, and altruistic behaviours have an effect on creating enjoyment, but competition and achievement have no positive and significant effect.
  Keywords: Gamification Dynamics; Electronic Word of Mouth;Online Impulse Buying; impulsive buying; self-expression.
  DOI: 10.1504/IJPM.2020.10034415
   
  
• Comparative analysis of public procurement and public financial management within Asia and Africa  
  by Mark Opoku Amankwa, Emmanuel Kweinor Tetteh 
  Abstract: As procurement processes in many developing countries are without transparency, addressing agency problems becomes necessary. This study reflects on public procurement and public financial management in a comparative analysis within Asia and Africa through the agency theory lens. With a descriptive case study design, the study utilises datasets from 100 Asian and African countries from 2002 to 2018. The distinctiveness of this paper is that it uses Public Expenditure Framework and Accountability procurement indicators to ascertain whether agency cost has increased in both continents. The results showed that Asia performed better than Africa in all the indicators except for voice and accountability and procurement complaint management. There is also clear evidence to suggest that procurement decisions reduce agency cost in Asia than in Africa. The study, therefore, concludes that Asian countries tend to converge more to international standards during procurement processes than African countries, which leads to efficient PFM outcomes.
  Keywords: Public Procurement; Public Financial Management; Agency Theory; Asia; Africa.
  DOI: 10.1504/IJPM.2020.10034576
   
  
• Implementation of e-procurement for pharmaceuticals: Perspectives of the staff of the State Pharmaceuticals Corporation (SPC) of Sri Lanka  
  by Prasanna Dinesh Koggalage, K.M.D.R. Dassanayake, P. K. S. S. Kulasuriya 
  Abstract: Public procurement is pivotal to governments, not only to deliver public goods or services but also, ensuring value for money. Electronic Procurement, through Information and Communication Technology improves the efficiency and transparency of public procurement. The State Pharmaceuticals Corporation of Sri Lanka (SPC) procures pharmaceuticals for state health sector in Sri Lanka, but its traditional procurement system has inefficiencies, leading to delays affecting patient care services. Hence, introduction of an e-procurement system is important. This cross-sectional study obtained perspectives of the staff of SPC towards implementation of an e-procurement system through a self-administered questionnaire administered to all relevant staff members (60 respondents). It revealed that the majority was dissatisfied with the existing system which is less efficient, costly and less user-friendly. The majority expected that e-procurement will improve efficiency and user-friendliness. Hence, this recommends establishment of an e-procurement system by reforming existing government policies to support efficient procurement of pharmaceuticals.
  Keywords: public procurement; e-procurement; electronic procurement; perspectives of staff towards e-procurement; State Pharmaceuticals Corporation of Sri Lanka; procurement of pharmaceuticals.
  DOI: 10.1504/IJPM.2020.10034590
   
  
• A Stackelberg game for ordering and pricing policies in a decentralized dual-channel supply chain  
  by Mohammadali Pirayesh, Farzad Dehghanian, Fariba Soleimani 
  Abstract: This study explores ordering and pricing policies in a decentralized two-echelon dual-channel supply chain including one manufacturer and one retailer. The manufacturer produces in a lot to supply an integer number of the retailer’s order and also to meet the demand of direct sales channel. It is assumed that the manufacturer has more market power than the retailer and he is the leader of a Stackelberg game. The concavity of the manufacturer profit function is proved which based on it a solution procedure is proposed by using game theory and Nelder-Mead algorithm to find the optimal pricing and ordering policies for the manufacturer and the retailer. The numerical example is provided to investigate the features of the proposed model. It is shown that, the inventory holding costs, setup costs and ordering costs have negligible effects on optimal prices and also by increasing the price elasticity of the demand of one channel to the price of the other channel, both members can achieve more profit.
  Keywords: Inventory control; Dual-channel supply chain; Pricing; Game theory; Stackelberg game.
  DOI: 10.1504/IJPM.2020.10034595
   
  
• Evaluation of Information Support of National Contract Systems for the Period of 2015  
  by Natalia Mamedova 
  Abstract: Result of study has an integrated nature and may be used for determination of national contract systems directions development and their compliance with international rules of public procurement. A proved hypothesis that evaluation results of information system (official website, portal) may be adopted as evaluation results of national contract system information support is a basis of the study. National contract system is intended for a public procurement regulation. For hypothesis development benchmarking of official websites of certain countries is carried out, it became a base of national contract systems rating elaboration on criteria of information openness and transparency in the field of public procurement. Processed rating data use has been taken as a basis of Open Procurement Index (OPI) calculation for number of countries and OPI rating elaboration. Processed rating data results on certain countries are used in benchmarking of these countries rating results on CPI, IDI and EGDI.
  Keywords: contract system; information support; public procurement; official website; Open Procurement Index.
  DOI: 10.1504/IJPM.2020.10034793
   
  
• Constraints to incorporate competition in Public-Private Partnerships (PPP) in Malaysia  
  by Muhammad Imran Zin Zawawi, Akila Pramodh Rathnasinghe, Udayangani Kulatunga 
  Abstract: Competition in procurement not only benefits government and taxpayers but also provides an equal market for the private sector. Competitive procurement stimulates market creativity, as it discourages anti-competitive behaviour. Despite the complexity of the PPP procurement process, the world is now promoting competition within it, an element yet to be fully implemented in Malaysia. This paper analyses the constraints that Malaysia faces in effectively maintaining PPP competition. Within the case study research strategy, semi-structured interviews and content analysis were used as data collection and analysing methods. The study found that in its efforts to make the PPP programme a success, the Malaysian PPP has followed flexible implementation, with less emphasis on competition. The effect of focusing only on PPP's macro aim has resulted in a lack of competition. The current challenge is to strike a balance between achieving aims and maintaining governance and therefore getting the best out of PPP,
  Keywords: Competitive Procurement; Public-Private Partnership (PPP); Corruption; Good governance; Malaysia.
  DOI: 10.1504/IJPM.2020.10034887
   
  
• Evaluating the effect of psychological dimensions of gamification strategy on creation of unplanned purchases.  
  by Seyed Fathollah Amiri Aghdaie, Hamidreza Talaie, Paria Soltanpoor 
  Abstract: To use and how to use varied gamification tools is very important from salesperson perspective. If they use them in a technical way, it may lead to unplanned buying. In this paper data was gathered from 360 customers in Dillards chain stores in Houston by handing out questionnaire. This study first introduces the concept of gamification strategy and unplanned purchases, and then identifies some salesperson’s gamification tools based on psychological dimensions which can lead to change in purchase intention or unplanned purchases and consequently trade growth. In this way scholars developed a structural model which is going to illustrate the effect of these psychological dimensions on unintended buying. Results showed that these strategies are so effective in marketing.
  Keywords: gamification strategy; psychological dimension; unplanned purchases.
  DOI: 10.1504/IJPM.2020.10035049
   
  
• A hybrid algorithm for managing green performance in supply chain using SWOT approach, by combining MCDM techniques in gray conditions  
  by Ali Nazeri, Samin Ghanavati, Seyed Mohammad Mehdi Kazemi, Zahra Tabatabaei 
  Abstract: The main objective of this research is to identify the weaknesses, strengths, opportunities and threats in managing the green performance of energy supply chain by using the SWOT approach. In this research, by applying SWOT approach, the strengths, weaknesses, threats and opportunities were identified and then the most relevant ones were extracted by using the statistical methods. Then, by using grey the DEMATEL method, the effects of identified factors were extracted and finally, by using the ANP method, the codified strategies were pre-selected by using the SWOT approach. Based on the results, the strategy of using management capacity to raise the level of familiarity of the employees in the field of green management and facilitating the process of reducing energy consuming devices according to the relevant rules has a higher priority than other strategies in the green management of the energy supply chain.
  Keywords: green performance management; energy supply chain; SWOT; grey theory; DEMATEL; ANP.
  DOI: 10.1504/IJPM.2020.10035237
   
  
• Culture’s Consequences for Purchasing Comparing Purchasing Job Ad Requirements from Different European Countries with Cultural Models  
  by Klaas Stek, Bernd Markus Zunk, Volker Koch, Holger Schiele 
  Abstract: This research analyses the cultural differences in purchasing and supply management (PSM) job requirements from three European countries. The PSM job requirements in job advertisements have been compared with two cultural models: GLOBE and Hofstede. The universalism claim is tested based on comparing requirements in job advertisements for purchasers from Austria, Belgium, and the Netherlands. According to Hofstede, these three belong in different cultural clusters but just to one cultural area according to the GLOBE model. Results reveal that about 20% of the observed requirements were shared and about 80% were dissimilar. That cultural differences exist in job requirements has important implications for research and education practice, which may need to overcome this neglect to take cultural differences into account to come up with accurate and practically fitting results since the universal purchaser seem not to exist; country-specific cultural circumstances influence PSM job requirements.
  Keywords: purchasing skills; job advertisements; cultural differences; procurement; purchasing and supply management; PSM; purchasing HR.
  DOI: 10.1504/IJPM.2020.10035979
   
  
• Approaches to Governance of Risks Beyond First-tier Suppliers  
  by Deodat Mwesiumo, Bella Belerivana Nujen, Jens Gunnar Aspelund, Vetle Helland 
  Abstract: This paper explores approaches to governance of supply risks beyond first-tier suppliers and factors that contribute to a firm choosing a particular approach. A multiple-case design was deployed to compare and evaluate firms with diverse characteristics. Data collected from six firms were coded, categorised, and aggregated into a delineation framework. The framework identifies four dynamic approaches that procurement managers can apply in governance of supply risks beyond first-tier suppliers, namely control, cooperate, trust and neglect. The choice of each approach is due to particular antecedent factors such as focal firm’s ability to influence a first-tier supplier, its capability to manage risks in lower tiers, the ability of the first-tier supplier to manage risks in lower tiers, and trust between the focal firm and their first-tier supplier. The paper argues that procurement managers should primarily aim for the cooperation approach.
  Keywords: risk governance; first-tier suppliers; lower-tier suppliers; risks beyond first-tier suppliers; sub-suppliers; procurement management.
  DOI: 10.1504/IJPM.2020.10036292
   
  
• Green Public Procurement: Evidence from Greece  
  by Varvara Orfanidou, Nikolaos Rachaniotis, Giannis T. Tsoulfas 
  Abstract: Economic, social and political developments in the EU, as well as budgetary constraints, have rendered reformation of Union law on public procurement necessary. Green public procurement (GPP) is an important tool for achieving environmental policy objectives related to climate change, resource use and sustainable consumption and production. The literature regarding sustainable supply chains in the public sector is scarce and to the best of the authors’ knowledge, there is none available on the implementation of GPP in Greece. The aim of this paper is the analysis of the Greek public sector’s status in the field of GPP and the exhaustive recording of the implemented related cases. A cost-benefit analysis is performed in order to evaluate these good practices.
  Keywords: green public procurement; GPP; cost-benefit analysis; CBA; Greece.
  DOI: 10.1504/IJPM.2021.10036696
   
  
• Factors influencing consumer satisfaction Toward Online Shopping, a Special Reference to India Context  
  by Fatehi Almugari, Amgad S.D. Khaled, Majed Kassem Alsyani, Eissa A. Al-Homaidi, .Moatasem M. Qaid 
  Abstract: The study aims at examining dimensions that may affect online shopping satisfaction of Indian customers. The proposed model describes website design, product information, security and privacy, perceived usefulness and perceived interactivity that may influence customer satisfaction in online environment. Online and offline surveys are coordinated and self-regulated for online shoppers in Aligarh, UP, India. The study included a total of 497 online shoppers. Confirmatory factor analysis was applied to check questionnaire validity and reliability. A structural path model applied to examine the study hypotheses. The empirical results indicated that product information, website design, security and privacy, perceived usefulness have significant and positive influence on the customer satisfaction toward online shopping in India. Also, the results revealed insignificant relationship between perceived interactivity and customer satisfaction toward online shopping. The findings of this study are limited to the customers in Aligarh City, UP, India. Future research can extend the geographical area of respondents. The results of this study will enhance and extend the online retailers’ understanding of the roles of website design, product information, security and privacy, perceived interactivity, and perceived usefulness in enhancing online shopping and customer satisfaction in emerging markets like India.
  Keywords: product information; website design; security and privacy; perceive usefulness; perceived interactivity; customer satisfaction; online shopping.
  DOI: 10.1504/IJPM.2020.10036953
   
  
• Routinisation in a Cooperative Network between the Military and the Private Sector  
  by Markus Järvinen 
  Abstract: Routines have been regarded as a critical factor in organisations’ success. However, the forming of routines, or routinisation, has received less attention. In particular, the routinisation in cooperative networks between the military and the private sector has not been covered. Hence, the aim of this study is to describe what the actors in a cooperative network are trying to routinise and how they are trying to accomplish that. The study found that actors try to routinise processes and structures within an emerging network. They do this via functions (e.g., communication) and constraints (e.g., contracts, regulations). The routinisation is also supported or hindered by matters related to time, framework, actors, and actions within the network. The study finally proposes that actors in a cooperative network between the military and the private sector should focus on four aspects for routinisation to be successful: communication, interpretation, understanding the framework, and stability.
  Keywords: routines; routinisation; cooperation; military; private sector; public procurement; networks.
  DOI: 10.1504/IJPM.2021.10037069
   
  
• Reverse auction principles in supply chain  
  by Clever Divino Inácio De Almeida, Ricardo Luis Machado 
  Abstract: In the past few years, reverse auction (RA) has remained the interest in academic and industrial societies. A systematic literature review (SLR) is conducted in the last six years to raise the most relevant RA terms used in the supply chain. To carry out the SLR, a five-stage method is followed: material collection, descriptive analysis, category selection, and material evaluation. In the research, the nine most relevant keywords about RA related to the supply chain are considered. The review is limited to published papers in Scopus and Web of Science. Therefore, other types of studies can be included in future studies. To validate the findings, the authors recommend future research to implement a mechanism with the raised principles. The research provides an understanding of RA models considering their main characteristics, advantages, and issues that must be evaluated before adopting them in the supply chain.
  Keywords: reverse auction; online reverse auction; procurement management; electronic purchasing; e-procurement; e-auction; supply chain management; systematic literature review.
  DOI: 10.1504/IJPM.2021.10037645
   
  
• Financial Performance Measurement Framework of Automotive Supply Chains  
  by Masoud Rahiminezhad Galankashi, Farimah Mokhatab Rafiei 
  Abstract: This study develops a framework to assess financial performance of automotive supply chains. Financial supplier relationship management (FSRM), financial internal supply chain management (FISCM) and financial customer relationship management (FCRM) perspectives and their measures and metrics are considered to develop the framework. Following, an expert-based questionnaire is designed to prove its applicability and importance. According to results, most important and applicable metrics of FSRM is cost of raw materials/components. Regarding the FISCM, production cost is the most important and applicable metric of manufacturers. Additionally, the most important and applicable metrics of distributors are distribution/freight cost and pickup/warehouse place cost, respectively. Regarding FCRM, the most important metric of customers’ measure is number of new customers while the most applicable metrics are product after sale service and customer loss rate. Following, the most important and applicable metric of collector is transportation cost. For recyclers, the most important and applicable metrics are holding and warehouse costs, and transportation costs, respectively.
  Keywords: supply chain management; SCM; financial performance measures; reverse logistics; automotive industry.
  DOI: 10.1504/IJPM.2021.10037922
   
  
• Strategic assessment of influential determinants of social media engagement among SMEs  
  by Jugal Kishor 
  Abstract: This paper was intended to corroborate influential determinants that are instrumental in stimulating entrepreneur practitioners to adopt social media platforms to practice marketing activities. The ability to diffuse information instantly enables social media a centre of attraction to interact with a potential prospect. Citing the aim of the research, this study proposed a hypothesised model that was validated using structural equation modelling employing the information collected from 176 SMEs. The data evidence verified the model and offer theoretical as well as practical inferences for entrepreneur practitioners. This study recommends, by way of owing flexible advantages associated with the social media platforms; SMEs may integrate this online course of action to spread brand awareness, build brand reputation, share relevant content, grow business, and get a detailed demonstration of customers and brand performance.
  Keywords: advertising; brand building,; content creation; growth; social media; entrepreneurship; SMEs; marketing; online marketing.
  DOI: 10.1504/IJPM.2021.10037931
   
  
• Current State of Practice in the Procurement of Information Technology Solutions: Content Analysis of Software Requests for Proposals  
  by Phuong Nguyen, Brian Lines, Omar Maali, Kenneth Sullivan, Kristen Hurtado, John Savicky 
  Abstract: The request for proposal (RFP) process is essential to the subsequent success of software project implementations. The RFP seeks to identify an appropriate software solution to best meet the client organisation’s scope and contractually establishes the project’s baseline cost and schedule expectations. However, there is a lack of RFP-research related to the current state of practice in software projects. The objective of this study was to address this gap via a content analysis of 250 recent software RFPs across commonly implemented software categories. Results identified the most frequently used evaluation criteria and corresponding weights, procurement schedule durations, anticipated length of contract terms, quantity of itemised requirements documented in the owner’s scope, and other pertinent information. Inferential testing found several differences among the different software categories. The findings may be helpful to owner project managers who are tasked with leading their project teams through the early stages of scope development and vendor selection.
  Keywords: software procurement; enterprise resource planning; ERP; request for proposals; asset management.
  DOI: 10.1504/IJPM.2021.10038471
   
  
• DEVELOPMENT OF PROCUREMENT STRATEGY AND SUPPLIER SELECTION FOR CONSTRUCTION PROJECTS IN CENTRAL JAVA-INDONESIA  
  by Hery Suliantoro, Kirana Rukmayuninda Ririh, Samuel Pandiangan 
  Abstract: Material procurement, as well as user satisfaction, is the key factor of a successful construction project. Therefore, the contractors need strategies that support the effectiveness and efficiency of the procurement process in line with gaining the user satisfaction. This study aims to define material procurement strategies by implementing supply positioning model (SPM) and quality function deployment (QFD). There are 24 types of material to be measured using SPM matrix. The respondents are 86 construction companies which also the members of GAPENSI Central Java-Indonesia. The best procurement strategy for critical items is to have a strong partnership relationship and consider replacing suppliers when it is urgently needed. The most important supplier criteria to achieve best construction quality are the supplier’s work experience, the quality of the materials provided by the supplier, the completeness of the quality management system, the capabilities and technology used by the supplier, and other criteria.
  Keywords: construction projects; materials procurement; quality function deployment; QFD; strategic procurement; supply positioning models; SPMs; Indonesia.
  DOI: 10.1504/IJPM.2021.10038472
   
  
• E-procurement in the International Experience: An Approach to Reduce Corruption in Administrative Contracts in Egypt  
  by Karem Aboelazm 
  Abstract: This paper attempts to present a model or a theory on how to determine the e-public procurement methods that should be used in each country upon application depending on the ecological factors of each country. As there are many factors through which public procurement systems can be reformed in general, but relying on the e-public procurement system through the application of a unique system may lead to the achievement of more than one dimension of the reform process, which is what this paper tries to address and address in a form. Detailed and in a manner that allows any country to apply it in its public procurement system. Also, this paper attempts to highlight the levers in the e-public procurement system in South Korea as well as the State of Italy, highlighting the most important administrative aspects in managing the public procurement process through an electronic system.
  Keywords: public procurement; e-procurement; e-public procurement; e-tender; e-contract; e-payment; corruption; effectiveness; efficiency.
  DOI: 10.1504/IJPM.2021.10038473
   
  
• A PRODUCTION-INVENTORY MODEL FOR PERISHABLE ITEMS WITH DEMAND DEPENDENT PRODUCTION RATE, SHORTAGES AND VARIABLE HOLDING COST  
  by Ruma Roy Chowdhury, Santanu K. Ghosh 
  Abstract: This model investigates the optimal time at which a production cycle should be stopped and then resumed, in a production-inventory system, in order to keep shortages under control. This study considers a perishable item that decays at a constant rate. Year 2020 has seen a sudden surge in the demand of masks, PPEs, etc. to combat COVID-19. Such demand, which follows an exponential distribution, has been considered. The production rate is taken to be a linear function of demand, so as to cope up with an exponential market demand. The holding cost is taken to be a linear function of time. Shortages are allowed to occur and are completely backlogged. This model handles variable production, variable demand and variable holding cost simultaneously. The model is illustrated by a numerical example. Sensitivity analysis is carried out and has been detailed with the help of graphs. A case study has also been done.
  Keywords: demand dependent production rate; exponential demand; time dependent holding cost; backlogged shortages; constant deterioration.
  DOI: 10.1504/IJPM.2021.10038490
   
  
• An Integrated ISM-PLS Model for Green Human Resources Management Practices  
  by Moslem Bagheri, Davood Andalib Ardakani, Mehrdad Kiani, Asieh Soltanmohammadi 
  Abstract: This study proposed a model for green human resources management (GHRM) practices. In doing so, primarily the literature was systematically reviewed through the meta-synthesis method, and then GHRM practices and activities were extracted and categorised. Next the practices were divided into level partitions through ISM, and the relationships between them were identified. At the final stage, structural equation modelling was used to assess the quality of the proposed method through the PLS-PM approach in R software. Next the relationships between the model dimensions were examined. The findings revealed 48 indicators falling under eight dimensions. The level partitions of the model, too, revealed that in the lowest level,
  Keywords: green human resources management; GHRM; sustainability; meta-synthesis; interpretive structural modelling; ISM; structural equation modelling; SEM.
  DOI: 10.1504/IJPM.2021.10038525
   
  
• Trade Credit Production Policy with Weibull Deterioration Rate and Selling Price Dependent Demand  
  by Sunita , Ramesh Inaniyan, Ganesh Kumar 
  Abstract: This study establishes an economical production quantity (EPQ) model for depreciating commodities involving two-parameter Weibull deterioration, price-dependent demand, and trade-credit plans. Carrying cost is assumed to be a time-dependent linear function. We have analysed the model in three cases: build-up stage, time after decay starts, and time with a partly backlogging rate. For the duration of stock construct-up, there is no demand, and demand is a function of the selling price after that. We have maximised the total average earnings and achieved an optimal order scheme. Two numerical illustrations show the importance of the model. Sensitivity investigation by adjusting various parameters using MATLAB software demonstrates the acceptance of the model.
  Keywords: Weibull deterioration rate; price-dependent demand; trade-credit policy; partial backlogging.
  DOI: 10.1504/IJPM.2021.10038600
   
  
• Public procurement related complaint handling mechanism in Vietnam  
  by The Vinh Nguyen, Phuong M. H. Pham 
  Abstract: The purpose of the study is to assess the current situation of the public procurement related complaint handling mechanism in Vietnam. In consultation with experts and overview study of available documents, reports, and researches, we has captured lessons-learnt and selected questionnaire for verification via quantitative surveys conducted among bidders and Procuring Entities/Employers to evaluate the current practices in public procurement participation. The research contents consist of evaluating the current procurement dispute practice and dispute resolution; identifying the improvement demands and needs for dispute resolution; determining the requirements of independent organisation(s) and/or agencies for procurement dispute resolution; and collecting initiatives and solutions for improvement of the legal regulations for procurement. The findings are considered as a basis for proposals on revised policy and regulations with an aim to create a fairer, more transparent and competitive environment for business community through an enhanced public procurement related complaint handling mechanism in Vietnam.
  Keywords: public procurement; complaint; dispute resolution; Vietnam.
  DOI: 10.1504/IJPM.2021.10038799
   
  
• Two Inventory Models for Growing Items under different Payment Policies with Deterioration  
  by Ashish Sharma, Amit Kumar Saraswat 
  Abstract: Growing items industries shows an upward trend in the production as well as in consumption. Poultry and livestock are the good examples of growing items which are both deteriorating and ameliorating in nature. In this study apart from these specific features of growing items, one of the real-world business policies, permission of delay in payment is also considered. Present paper proposed two inventory models, one with the permission of delay in payment and another without it. Concavity of the profit functions with respect to decision variables are discussed analytically for both the models. Solution procedure and numerical examples are provided in order to get the managerial insights. In numerical analysis growth in weight is approximated by Richards growth function. Numerical analysis predicts that net profit and the initial purchase quantity both increases under the permissible delay payment policy as compare to without it. Sensitivity analysis provides important managerial insights.
  Keywords: growing items; inventory management; deteriorating items; mortality; delay in payment.
  DOI: 10.1504/IJPM.2021.10038843
   
  
• Supplier selection and order allocation in purchasing and supply management: a systematic literature review  
  by Tobias Rösner 
  Abstract: Supplier selection and order allocation are challenging decision-making problems. In the past, these problems have already been subject of great interest. Both decision-making methods and the requirement profile in strategically complex purchasing and supply management have developed over time. In previous years, review papers and research articles have been published on the supplier selection and order allocation problem. This paper extends the research framework by presenting a systematic literature review of 171 documents from 2018 to 2020. In the analytical framework, papers are explored according to their process stage orientation and technique orientation. Also, recent findings on the application of relevant decision criteria are presented. Furthermore, a mapping concerning model characteristics is realised. An analysis of the number of suppliers, number of criteria, number of items, number of periods, number of objectives and number of decision-makers is provided. This work also recommends future research directions and eases knowledge acquisition.
  Keywords: supplier selection; order allocation; decision-making; systematic literature review; purchasing; procurement.
  DOI: 10.1504/IJPM.2021.10038997
   
  
• Can Outsourcing be the Answer for Developing Economies? The Case of Jordan  
  by Saleh Fahed Alkhatib, Mohammad Ali Al-Omari 
  Abstract: This study explores outsourcing activities, strategies and attitudes of firms in developing economies. The primary objective is testing whether or not outsourcing answers firms questions in developing economies by analysing the impact of outsourcing types and levels on firms abilities to survive and grow. A review of the outsourcing literature illustrates that firms in developing economies can apply outsourcing strategies to strengthen their limited resources and improve performance. Primary and secondary collected data from the Amman Stock Exchange (ASE) listed firms during the period from 20082018 have been analysed. Several findings regarding the types, attitudes, motives and expected benefits of outsourcing have been identified across the sectors. Despite the strong positive attitudes toward outsourcing within the Jordanian context, outsourcing did not have a clear beneficial effect on the firms value and/or growth across the sectors.
  Keywords: outsourcing; developing economies; small and medium enterprises; SMEs; cross sectional comparison; Jordan.
  DOI: 10.1504/IJPM.2022.10039105
   
  
• Optimal procurement decisions for food products in a retailing system with variety dependent demand  
  by Asghar Hemmati, Behrouz Afshar-Nadjafi, Esmaeil Mehdizadeh 
  Abstract: In food industry, acquiring a lion share of the market is a key factor in companys success. Offering similar substitutes instead of the requested stocked-out products has been an alternative to keep customers. In this paper, an economic ordering model with substitutable food products is investigated. Each product has its own initial constant demand which will be increased when inventory of the other products would be depleted. Similarity measures and quality of the principal request and its substitutes depends on any typical customer with its own information. Time intervals are considered as decision variables and the conditions which in closed form expression of the optimal solution are achievable are derived. Furthermore, the impact of the models parameters on the optimal solution was investigated. It was clarified that a marginal increase in the unit profit of each food product has a positive impact on the total profit and the order quantity.
  Keywords: food products; procurement policy; substitutable products; food control.
  DOI: 10.1504/IJPM.2022.10039183
   
  
• How to Improve Performance in Public Investment Projects  
  by Leandro Ferreira Pereira, Álvaro Dias, Renato Lopes Da Costa, Rui Gonçalves 
  Abstract: The objective of this research work is to understand and identify the main cause failures and errors of public investment projects, which lead to significant deviations from the values estimated in economic studies and to propose solutions to prevent it in the future. This research conducted in Portugal has as a sample of dozens of investment projects that were executed in the last 20 years. The main findings indicate that the factors that explain the low performance of the project are the adoption of non-validated assumptions, the lack of risk analysis, and the insufficient qualifications of the project evaluators. Considering the contributions the main suggestion are the existence of a preventive entity to evaluate, analyses and assess in an independent way social and economic return on investment for the society and for the shareholders.
  Keywords: investment project; project analysis and evaluation; case study; ROI methodology; Gateway Review Process; GRP.
  DOI: 10.1504/IJPM.2020.10039416
   
  
• The independent parallel bid evaluation strategy. Lessons from Uganda National Roads Authority  
  by Moses Muhwezi, Henry Mutebi, Levi Kabagambe, Musa Mbago 
  Abstract: We adopted a qualitative and cross-sectional design to examine lessons from the independent parallel bid evaluation (IPBE) strategy from Uganda National Roads Authority. The IPBE strategy leads to improved bidder confidence, improves objective assessment, timely high-quality decisions, in addition to organisational learning and procurement cost reduction. The study found the strategy relevant for reintroduction and rolling out to other entities, after making provisions for its operationalisation in the legislative and regulatory framework. Since the study only considered lessons from the strategy, future research should aim at understanding the relationships between the lessons learnt using various methods. Academia has an opportunity to study further this strategy that may make a breakthrough of the inherent unethical bid evaluation challenge in sub-Saharan Africa. Procurement professionals should make use of the strategy to learn and improve the bid evaluation outcomes that have a large impact of onward procurement processes.
  Keywords: independent; parallel; bid evaluation; Uganda.
  DOI: 10.1504/IJPM.2022.10039695
   
  
• PPPs as instruments of public procurement in Botswana post-2007  
  by Emmanuel Botlhlale Botlhale  
  Abstract: In 2007, the world economy experienced a global financial crisis (GFC), therefore, leading to chronic fiscal strictures. Resultantly, public-private partnerships (PPPs) have become a dominant form of public procurement. The PPPs case is more deserved in mono-cultural economies which disproportionately suffered the effects of the GFC. The case for PPPs is more merited in the face of revenue challenges due to COVID-19. Since 2009, Botswana uses PPPs to finance public projects. This essay, based on the case study method, discusses the PPPs project in Botswana. It concluded that while the prevailing narrative is that PPPs are vital and the PPPs regime is taking root, there are challenges. Key ones are a dis-enabling legal-institutional framework and poor project implementation. Moving forward, and given a reduced fiscal envelope post-2007, the projected plateauing of diamonds revenues in 2030 and revenue strictures due to COVID-19 as diamonds face falling demand, PPPs are the default position.
  Keywords: fiscal stress; COVID-19; public procurement; PPPs; Botswana.
  DOI: 10.1504/IJPM.2021.10039697
   
  
• Challenges to Integration of Green into Supplier Selections: Review of the state-of-the-art literature.  
  by Tonny Ograh, Joshua Ayarkwa, Dickson Osei-Asibey 
  Abstract: Green supplier selection (GSS) has become crucial as organisations increasingly compete on environmental supply chain capabilities. However, challenges impeding integration of green into supplier selection has received little attention in literature. This paper examines the existing literature on green supplier selection with the view to identifying challenges to integration of environmental sustainability into supplier selection for procurement of goods. In total, 50 articles were reviewed, all published in peer-reviewed journals between 2009 and 2019. In all, 29 challenges to integration of environmental sustainability into supplier selection were identified in the review, and these were subsequently put into four main themes: lack of knowledge and support; inadequate technology and infrastructure; organisational and operational strategy and policy, and financial limitations. Based on the review of the literature, a framework was developed to establish the relationships among the themes and to show how the barriers were put into the four main themes. The findings from this review should provide a basis for measures to be put in place for successful integration of environmental sustainability into supplier selection in procurement decisions.
  Keywords: challenges; integration; environmental; sustainability; supplier; selection.
  DOI: 10.1504/IJPM.2021.10039698
   
  
• Optimal Procurement Choices for Development of Public Infrastructure  
  by Harpreet Pruthi, Vikramjit Singh 
  Abstract: The paper examines the public procurement contracts for the supply/construction of assets or provision of public services, with particular emphasis on public-private partnerships (PPP). The paper compares the PPP and traditional procurement (TP) on the basis of cost effectiveness and quality of services and innovation. Total cost of providing service not only comprises of cost of construction/acquisition of asset but also includes cost of operation and maintenance of assets which depends on quality and fitness for purpose of assets produced by private sector. Therefore, design of procurement contracts determines if incentives of private sector to minimise cost of production align with overall objective of delivering better services at lower costs to public. Paper attempts to identify the metrics, which can be utilised by Government to choose appropriate procurement methods and would also help Public procurement agencies/professionals to design contracts which can create maximum value for money (VfM) for public.
  Keywords: public private partnerships; PPP; public procurement; contract design metrics; public infrastructure development; unbundling contracts; incomplete contracts; optimal risk allocation; PPP capacity.
  DOI: 10.1504/IJPM.2021.10039749
   
  
• Assessing the influence of Job Insecurity and Intellectual obsession of the staff on Organization Productivity.  
  by Seyed Fathollah Amiri Aghdaie, Amin Elhami, Morteza Raei Dehaghi 
  Abstract: The purpose of this study is to assess the influence of job insecurity and intellectual obsession of the staff on organisational productivity based on a descriptive-correlational study. The statistical population of the study includes the staff of the branches of Mellat Bank in Isfahan City of Iran. The statistical sample was calculated using Cochran formula for a limited population of 193 people and random sampling method was available. Questionnaire was used for data collection. The validity of the questionnaire was assessed by face and structure method (confirmatory factor analysis) and the reliability of the questionnaire were confirmed by Cronbachs alpha method. Data analysis was performed using SPSS-22 and Amos-21 software using structural equation modelling. The results of the research hypotheses showed that the job insecurity had a positive and significant effect on staff. Intellectual obsession had direct impact factor of 0.882 and significant level of 0.000. Also, job insecurity had positive effect on organisational productivity with direct impact factor of 0.953 and significance level of 0.000; however, intellectual obsession behaviour has no effect on organisational productivity with direct impact factor and significance level of 0.724 and coefficient of minus 0.044.
  Keywords: organisational productivity; intellectual obsession; job insecurity.
  DOI: 10.1504/IJPM.2021.10039750
   
  
• The Price Registration System in Centralized Public Procurement of ICT Goods and Services in Brazil  
  by Waldemiro Francisco Sorte Junior 
  Abstract: This paper is based on a case study conducted in the Centralized Procurement Department of the Ministry of Economy in Brazil and provides empirical evidence of the advantages and disadvantages of an instrument for aggregated procurement known as the price registration system (SRP). The case study examined seven procurement processes for the acquisition of information and communication technology (ICT) goods and services conducted by the department in 2020 and identified cost reduction, the development of robust specifications and the elimination of duplicated tasks as some of the advantages of the SRP. In addition, the SRP provides greater flexibility for public bodies as they can enter into contracts according to their real demands and when the need emerges, using the registered prices. This paper also points out deficiencies of the SRP and indicates possible directions for improvement.
  Keywords: aggregated procurement; centralised public procurement; information and communication technology; ICT; price registration system; framework agreement; Brazil.
  DOI: 10.1504/IJPM.2021.10040040
   
  
• DECISION PREFERENCES OF PROCUREMENT DELIVERY METHOD IN PUBLIC SECTOR CONSTRUCTION PROJECTS USING TOPSIS  
  by Ali Raza Khoso, Nafees Ahmed Memon, Fida Siddiqui, Aftab Hameed Memon 
  Abstract: This research aims to stride for the most persuasive factors affecting the selection of procurement delivery methods and aid in decision preferences to the public sector clients to select the right procurement delivery method when their preferences vary over parameters such as time, cost, quality, risk, etc. Technique for order preference by similarity to ideal solution (TOPSIS) decision making technique was applied to compute procurement delivery method preferences by considering various alternatives from selection criteria. TOPSIS decision technique computed the procurement delivery method ranking in descending order as: design and build, public private partnership, design-bid-build and management-oriented. This study offers a greater range of options to clients in case of their different preferences, which are not limited to basic time, cost, and quality but other criteria such as risk, client characteristics, project characteristics and external environment.
  Keywords: procurement delivery methods; PDMs; design and build; D&B; decision; TOPSIS; public private partnership; PPP; public procurement.
  DOI: 10.1504/IJPM.2021.10040209
   
  
• The “dozen” elements substantiating sustainable procurement practice in Sub-Saharan Africa: Evidence from Ghana  
  by Foster A. Opoku-Mensah, Theophilus Maloreh-Nyamekye, Albert Ahenkan, Berhanu Temesgen 
  Abstract: Recent research has indicated African countries have begun resorting to sustainable procurement (SP) to fight environmental challenges facing the continent but fails to provide details of how it manifests. To fill this void, 24 people along the supply chain of the two biggest teaching hospitals in Ghana were interviewed to explore evidence of SP. A relational analysis confirmed evidence of SP practice. 12 elements of sustainability practice were identified to include: training; life cycle analysis; environmentally friendly waste handling; stock control; sustainable tendering; sustainable storage and inventory management; organisational health and safety; supplier capability assessment; due diligence; inspecting products at delivery points; environmentally friendly buying; complying with laws; and specification of needs and evaluation of bids. The study, however, could not ascertain which of these elements is a significant sustainability practice and is, therefore, calling for studies to test the significance of these elements to aid strategic policymaking.
  Keywords: elements; elements of sustainability; procurement; sustainability; sustainable procurement; Komfo Anokye Teaching Hospital; Kurle Bu Teaching Hospital; Ghana.
  DOI: 10.1504/IJPM.2021.10040236
   
  
• Developing the application model for the Kraljic’s purchasing portfolio  
  by Laura Luukkainen, Anni-Kaisa Kähkönen 
  Abstract: Portfolio models are popular in purchasing and supply management to optimise strategies for supplier relationship management. Portfolio models, such as Kraljic’s purchasing portfolio, are based on subjective judgements and are qualitative in their nature. Portfolio models have been criticised because they lack guidelines on how the models could be applied in practice. The key to the application is the definition of appropriate key attributes that can be used for measuring and defining the dimensions. In this study, the factors which influence the supply risk and profit impact are studied by deriving the appropriate attributes from the empirical data of a multinational electrical manufacturer. This study contributes by identifying the key attributes for the dimensions of profit impact and supply risk and by scaling these with numerical values for the purposes of Kraljic’s matrix. As a result, this study provides a practical model, explaining how companies can apply Kraljic’s matrix.
  Keywords: purchasing portfolio; Kraljic’s matrix; supplier relations; purchasing; supply management.
  DOI: 10.1504/IJPM.2022.10040266
   
  
• Adopting Electronic Healthcare Services during COVID-19 and the Nations Responding: Evidence from Jordan  
  by Elham Alhiary 
  Abstract: This research aims to examine the national responding of healthcare services and the existing initiatives among adoption electronic service during the COVID-19 in Jordan. The study model is extending to the theory of acceptance technology and use which includes effort expectancy, performance expectancy and, facilitating position factors. A quantitative approach survey questionnaire was conducted towards employees working in private hospitals in Jordan. A total of 315 valid and completed responses were retrieved. The sample was randomly selected to ensure fair representation of the population society. The conceptual model of this research was empirically examined using hierarchical regression. The results showed that all independent predictors conceptualised in the model were significant predictors of 80% of the variance in the adoption of electronic healthcare. The study provides some new findings would help in understanding the role of technology over the emerging situations and crisis particularly COVID-19 pandemic.
  Keywords: healthcare services; COVID-19; Jordan; private hospitals; electronic services.
  DOI: 10.1504/IJPM.2021.10040467
   
  
• The impact of the Black Economic Empowerment (BEE) concept in the South African public procurement systems on black construction professionals  
  by Christopher Amoah 
  Abstract: South Africas government in 2003 introduced Black Economic Empowerment (BEE) legislation aimed to uplift the blacks into mainstream economic activities. This study assessed the impact of the BEE policy on black construction professionals since its introduction. Due to COVID-19 restrictions and the participants dispersed location, the telephone interview method was adopted to solicit information from 21 black construction professionals. The findings indicate that the BEE policy in the public procurement system; has improved black construction professionals economic status, developed their skills, and increased access to public contracts, indicating an immense benefit from the BEE policy. However, issues such as nepotism, corruption, and exploitation by policy implementers with political acquaintances in the public procurement system prevent the policy from fully achieving its objectives. South Africas government must institute measures to ensure all the hindrances adversely affecting the policys successful implementation are eradicated if the intended policy objectives are to be realised.
  Keywords: Black Economic Empowerment; BEE; black; construction professionals; contract; government; public procurement.
  DOI: 10.1504/IJPM.2021.10040543
   
  
• Analysis of Sustainable Practices Adopted in the Health Sector Public Procurement Process of Goods by the Provincial Director of Health Services Office, Central Province of Sri Lanka  
  by W.M.C.R. Wijekoon, Anura Lokugamage, W.A.S.S. Wickrama, Asela Dissanayake 
  Abstract: This study examines the extent to which the Provincial Director of Health Services Office, Central Province of Sri Lanka adopts sustainable procurement practices, when procuring required goods to meet the health service needs in the province. A descriptive cross-sectional study was carried out based on all goods procured in year 2018 and also upon obtaining views of all officers involved in the procurement process. A checklist assessed the integration of sustainability criteria in the procurement process and a self-administered, structured questionnaire was used to gauge the level of knowledge of the public officers involved in the process. Findings indicated that, the highest proportion of goods (69%, 131 items) purchased were related to medical equipment, procured upon fulfilling certain procurement criteria but lacked timeliness and adherence to certain key sustainable concepts. Lack of specific knowledge on sustainable procurement among the public officers, was another major concerning factor.
  Keywords: sustainable procurement; green procurement; public procurement; procurement process; goods procurement; Sri Lanka.
  DOI: 10.1504/IJPM.2021.10040756
   
  
• Supply of Cyber Insurance in Banking Sector  
  by Leandro Ferreira Pereira  
  Abstract: The development of technology and the way of doing business exchange sensitive information all over the world through IT resources. As a consequence of such reality, cyber events are more likely to occur, being the banking sector one of the major targets. Cyber insurance is one of the possible protection options. The main goal of this research is to assess the supply of cyber insurance among the banking sector operating in Portugal. To get the main goal, the research is based on a literature review “state of the art” of the cyber insurance market in the world and in the country and an empirical study through the application of questionnaires to evaluate potential cyber insurance suppliers. The main findings of this study relate to the fact that the topic is relevant, but no one is prepared to provide the service, and there is a huge market to grow.
  Keywords: cyber risk; cyber insurance; operational risk; banking sector; insurance sector.
  DOI: 10.1504/IJPM.2021.10040830
   
  
• Sustainable supply chain coordination with greening and promotional effort dependent demand  
  by Arpita Paul, Totan Garai, Bibhas Giri 
  Abstract: This paper studies green growth and coordination issues in a three-layer supply chain consisting of one manufacturer, one distributor and one retailer under cost sharing contract. We explore the impact of green initiatives taken by the manufacturer and the promotional efforts put by the distributor. We adopt game-theoretic approach to examine the impact of greening, advertising and consumer sensitivity towards green-channel We propose a cost sharing contract between the members who bargain on the cost sharing parameter, and the contract benefits the chain members significantly. We study two different cost-sharing contracts, one between the manufacturer and the distributor, and another between the distributor and the retailer. The key contribution and objective of this paper are analysing impact of promotional activities of a green supply chain and investigating different strategies of cost sharing contracts with collaboration between channel partners and analysing information sharing on the decisions and profits of the chain members.
  Keywords: supply chain management; green supply chain; cost-sharing contract; game theory; channel coordination; sustainable development; promotional effort; three-echelon supply chain.
  DOI: 10.1504/IJPM.2021.10040973
   
  
• STRATEGIC SOURCING AND PERFORMANCE OF MILK PROCESSORS IN KENYA  
  by Hellen Ndung'u, Purity Mwirigi, Kiende Gatimbu 
  Abstract: The dairy sector aids the global economy in terms of food security and contribution to the GDP. In Kenya dairy contributes 4% of GDP. Kenya has been the largest dairy producer in Sub-Saharan Africa but recently has been facing a continuous decline in milk processing. Milk processors in Kenya receive only 12% of the marketed milk. The imported processing capacities end up underutilised by over 54% annually. Milk processors in Kenya have shut down while others get acquired due to poor performance. Therefore, the study investigated the influence of strategic sourcing on organisational performance of milk processors in Kenya. Primary data was collected using questionnaires. An ordered logistic regression model was used in econometric analysis. The study concluded that effective supplier relationships and technology use positively increase the likelihood of improvement in sales and capacity utilisation of milk processors in Kenya. This will translate into improved firm performance.
  Keywords: gross domestic product; GDP; food agricultural organisation; FAO; Kenya Association of Manufacturers; KAM; Kenya Dairy Board; KDB; supply chain management; SCM.
  DOI: 10.1504/IJPM.2021.10041010
   
  
• Recognizing and prioritizing the supply chain risk in project-based organization regarding the effective environmental factors and by using FMEA technique case study: Ehdas Gostar Nirooye Pars Co.  
  by Narges Hasanzadeh Moghimi, Abbas Sheikh Aboumasoudi 
  Abstract: Based on the results obtained, lack of liquidity flow in contractor companies with the priority number of 0.133571 was as the most important risk in supply chain. The second rank is related to change of the government’s enactments with the priority number of 0.130398 and third priority is related to excessive increase of the expected price of materials and equipment with the number of 0.115694. The fourth to twelfth priorities of risk include uncertainty of access to raw materials, scarcity of the needed materials and equipment, uncertainty of inflation rate, uncertainty of exchange rate, failure of machines and equipment, personnel’s carelessness in project execution, and delay in confirmation of the needed orders. According to the experts, all the recognised risks are among the general risks and include other project-based organisations, too. So, the results of the research have a great importance in this regard.
  Keywords: supply chain risk; environmental factors; project-based organisation; failure modes and effects analysis; FMEA.
  DOI: 10.1504/IJPM.2021.10041087
   
  
• Designing Logistics Routes to Secure Goods Delivery in Construction Projects: Cases in Indonesia Cement Projects  
  by Effnu Subiyanto, Somayeh Asadi, Hesty Prima Rini, Annisa Farahmei Effnandya 
  Abstract: This paper has purposed to explore how to design the best techniques and methods in planning an efficient route of goods delivery required to support cement projects in Indonesia. Several methods of multidisciplinary mix-study have been explored such as content analysis, focus group discussion, expert judgment, and analytical hierarchy process to clarify findings. The methods had been developed to elaborate on eight cement construction projects during the period 2010 to 2018. The results show that various locations have required different options as Indonesia's geography is the Archipelagos State. The best-chosen routes as well as the most efficient in terms of costs are by using the Asia-Europe and Intra-Asia route for international logistics. However, this research also recommends developing an alternative domestic route as the serious level concerns found of it. This research appropriates to be applied in the cement projects, but it can be adopted to other projects with several adjustments.
  Keywords: logistics; construction project; cement project; route; transportation strategy; procurement; Indonesia.
  DOI: 10.1504/IJPM.2021.10041089
   
  
• Accommodation selection criteria used by short term rental clients: an empirical approach to the Portuguese case  
  by Maria Joao C. V. Machado, Mafalda Patuleia, João Estêvão, Álvaro Dias 
  Abstract: This study has two specific objectives: to typify the customers of short term accommodation rental; to analyse the association between the characteristics of these customers and their criteria when selecting the accommodation. Data were collected through an online questionnaire, addressed to short term rental users living in Portugal. A number of 1,000 valid answers were obtained. Results allow the identification of new characteristics of this type of customers, namely: the perception of their role in tourism destinations as tourists or rather as neighbours; the importance attributed to short term accommodation rental, in comparison to hotel accommodation; the frequency with which short-term accommodation customers travel. As a main contribution, this study identifies the most relevant accommodation selection criteria for each customers characteristic. This knowledge may allow short term rental managers to adapt the characteristics of their accommodation units namely in terms of price, pets allowance, equipment and decoration, to the characteristics of the customers considered as the target segment of the business, thus enhancing customer attraction and retention.
  Keywords: accommodation selection; short term rental; guest characteristics; Portugal.
  DOI: 10.1504/IJPM.2021.10041488
   
  
• Exploring Public Procurement in Malaysia: How Institutional Arrangements Manufacture Fraudulent Practices  
  by Khairul Saidah Abas Azmi  
  Abstract: This paper examines procurement fraud in the Malaysian public sector. The study demonstrates how the institutional arrangements in Malaysia manufacture fraudulent practices within government purchasing. Qualitative data were collected through a total of 31 semi-structured interviews. The thematic analysis approach has been used to analyse data. Drawing on state-business relations theory, the study shows a system in place involving state-business ties in Malaysia enables the abuse of procurement practices. Findings illustrate how public policy and development; state-business relations, and power relations in Malaysia manufacture fraud in public procurement. This paper provides evidence of collaboration in continued corruption and fraud within government purchasing through organised financial crime by Malaysia’s ruling elites, politicians, and private capitalists, which is assisted by public officials and regulators. The paper concludes that any effort to control and reduce corruption and fraud in Malaysia or its embeddedness within institutional arrangements must involve effective enforcement to prosecute perpetrators.
  Keywords: procurement fraud; institutional arrangement; state-business relations; public sector; Malaysia.
  DOI: 10.1504/IJPM.2021.10041519
   
  
• The role of users in a continuous development ERP strategy: An analysis on the impact of end-users in the creation of an ERP continuous development strategy  
  by Rui Gonçalves, Diogo Rocha, Renato Lopes Da Costa, Leandro Ferreira Pereira, Álvaro Dias, Natália Teixeira 
  Abstract: The ERP projects are one of the best strategies to increase efficiency in organisations, however companies can face big deviations regarding budget and time. To enhance the likelihood for a successful implementation, organisations must establish a long-term continuous development plan that creates a technological environment that prioritises users as positive agents of change. Pre-implementation and implementation phases gather key stakeholders and system experts while the post-implementation phase is traditionally neglected in an ERP project framework which leads to inefficient long-term strategies. System users are key pieces when defining an ERP long-term strategic plan. This research was focused on understanding the role that end-users play in the continuous development of an ERP project. The study concluded that an appropriate technological environment would lead to more participative and involved user and the ability to understand the special impact of end-users will enhance the chances for a better implemented and less costly system.
  Keywords: ERP; continuous development; enterprise resource planning; role; strategy; users.
  DOI: 10.1504/IJPM.2022.10041848
   
  
• Uncertainties within an emerging business ecosystem in the context of a circular economy  
  by Evgeniya Tsytsyna, Katrina Lintukangas, Veli Matti Virolainen 
  Abstract: This article examines uncertainties in an emerging business ecosystem in the context of a circular economy (CE). The research was conducted as a single case-study of a business ecosystem in Finland, with thirteen actors that developed CE material for the construction industry. We used transaction cost economics (TCE) as an approach to understand how the ecosystem is created, what uncertainties it faces, and what motivates companies to join it. The results of the study indicate a high level of uncertainty in the emerging phase due to unestablished communication and controversy among partners’ targets. Thus, an effective early communication coordinated by a central actor is a key. Moreover, our findings reveal that the business ecosystem as a hybrid mode of contractual relationships in the context of a CE is recognised as a potential for risk mitigation and the creation of a safe environment for innovations and a closed-loop supply chain.
  Keywords: business ecosystem; emerging business ecosystem; circular economy; transaction cost economics; TCE; uncertainties; motivation; closed-loop supply chain.
  DOI: 10.1504/IJPM.2022.10041948
   
  
• A Model for Improving Cold Supply Chain Performance: An Integrated FISM/BWM/ANP Approach  
  by Masoomeh Jafarpour, Payam Shojaei, Moslem Alimohammadlou 
  Abstract: The importance of preserving perishable products, especially those with a short shelf-life, has led to the formation of a new sub-branch in the supply chain literature called the cold supply chain (CSC). This study sought to develop a model for improving the performance of the CSC in the dairy industry. First, the study identified the factors affecting the improvement of CSC performance by reviewing the literature and interviewing experts. The relationships between the factors were then explored and the level of each factor was found through fuzzy interpretive structural modelling (FISM). Finally, the priorities of all factors were identified via an integrated version of best-worst method (BWM) and analytic network process (ANP). The results showed that
  Keywords: cold supply chain; CSC; fuzzy interpretative structural modelling FISM; dairy industries; best-worst method; BWM; analytic network process ANP.
  DOI: 10.1504/IJPM.2021.10042180