International Journal of Procurement Management (37 papers in press)

Regular Issues

• A Meta-Synthesis of Factors Influencing Auditor's Reasoning in MAXQDA Software  
  by Morteza Shafati, Mohammadreza Abdoli, Hasan Valiyan 
  Abstract: Reasoning is a sign of logical thinking, and is generally considered as a mental talent that acts in a completely rational way. In the present study, factors improving reasoning are introduced. The research methodology is combined, done in a one-year period (February 2019February 2020). In the qualitative part which was based on meta-synthesis, effective variables on auditors reasoning were examined by theory fundamentals and extracting open codes using MAXQDA 11 Software. By considering previous literatures, variables were classified in 26 codes, seven themes, and three categories including background, organisational, and personal factors. Results showed that adherence to ethics, knowledge and skills of a certain industry, supportive attitude, confirmation free of bias, using exploratory methods, data analysis, accountability, and social responsibility may be most important factors effective on auditors reasoning.
  Keywords: Auditor's Reasoning; Judgment Quality; Reasoning Improvement; Auditor's Logic; Professionals Skills.
  DOI: 10.1504/IJPM.2020.10030663
   
  
• Blockchain-IoT based risk management approach for Project Procurement process of Asset Propelled Industries (API)  
  by Prathamesh Potdar, Santosh Rane 
  Abstract: In a competitive business environment, API are preferring purchasing over manufacturing to achieve strategic business objectives. Therefore, project procurement management (PPM) processes are associated with many risks. Hence, API are looking for solutions to reduce the probability of risk involved in PPM process. A systematic literature survey (LS) has identified total 55 risks involved in the PPM process, out of which 14 critical risks were identified by using fuzzy logic with TOPSIS method and results were compared with PROMETHEE method. Blockchain-IoT integrated architecture has been developed to manage the critical risks involved in PPM process and nine strategies are suggested based on architecture. Blockchain-IoT integrated architecture can change PPM process with respect to data (real-time acquisition, storage, and accessibility), speed of response and quality of communications, data driven decision making, and transparent, auditable and trustworthy transactions. Integrated architecture improves the flow of knowledge throughout organization and reduces person dependent activities.
  Keywords: Project risk management (PRM); blockchain technology; Internet of Things (IoT); TOPSIS; risks involved in project procurement management process.
  DOI: 10.1504/IJPM.2020.10032403
   
  
• Knowledge transfer in institutionalised supplier development initiatives: The moderating role of institutional factors  
  by Shem Sikombe, Maxwell Phiri 
  Abstract: Public procurement as a tool for socio-economic development has attracted considerable attention from supplier development researchers. Supplier development strengthens the management of suppliers and improves their capabilities through knowledge transfer. The article examines how institutionalised supplier development initiatives are associated with knowledge transfer and the moderating effect of institutional factors. The article applied multiple regression and moderation analyses on a sample of 171 contractors. Findings reveal that training and the 20% subcontracting policy are significantly associated with knowledge transfer, while the construction finance, preferential and reservation schemes are not. Regulatory compliance and government support moderate the relationship between institutionalised supplier development and knowledge transfer. Interactions indicate that low regulatory compliance is associated with high knowledge transfer, while government support is associated with high knowledge transfer at all levels. The article contributes to research by demonstrating the influence of regulatory compliance and government support on the implementation of institutionalised supplier development.
  Keywords: Knowledge transfer; Institutionalised Supplier Development; Institutional Factors; Small and medium-sized contractors; Construction Industry.
  DOI: 10.1504/IJPM.2020.10033237
   
  
• Inventory Model for Deteriorating Items with Ramp Type Demand under Permissible Delay in Payment  
  by Ashish Sharma, Jitendra Kaushik 
  Abstract: Permissible delay in payment is a common method of payment often used by the suppliers and it generally leads to higher sales and ultimately higher revenue. This method is significant in the case of deteriorating products. In this paper, an inventory model for the deteriorating items with price and time-dependent ramp type demand is presented. Shortages are allowed and partially backlogged. The solution procedure is illustrated by numerical examples. The concavity of the profit function with respect to the decision variable is discussed analytically. Numerical analysis shows that the profit per unit time increases with the delay payment facility.
  Keywords: Non Linear demand function; permissible delay; deterioration; Shortage.
  DOI: 10.1504/IJPM.2020.10033289
   
  
• Designing a Fuzzy Approach for Innovative Model to Empower the Auditor's Argument  
  by Mohammadreza Abdoli, Morteza Shafati, Hasan Valian 
  Abstract: In this study, we introduce the factors that can improve the argument. With the help of 13 experts in the field of auditing, accounting and finance, 24 factors affecting the argument in 2 Delphi repetitions have been calculated. With the help of comprehensive fuzzy interpretive structural modelling method, the factors are modelled at 11 levels. In the lowest level of the comprehensive structural model of comprehensive interpretation, the auditor's intelligence and experience, auditing and accounting standards and audit instructions are considered as influential factors and are at the highest level of the model. Adequacy and transparency in information have been extracted as linking factors, which shows that the emphasis of auditors and managers on these factors can improve the strength of the auditor's reasoning. Finally, with help of experts and research background, why the relationship and interpretation of these relationships in the model.
  Keywords: Auditor’s Reasoning; Judgment Quality; Reasoning Improvement Fuzzy Total Interpretive Structural Modelling (Fuzzy-TISM).
  DOI: 10.1504/IJPM.2020.10033488
   
  
• An Exploratory Study on Procurement Risk Management in Japanese Manufacturing Companies  
  by Akira Endo, Katsuyuki Kamei 
  Abstract: The procurement sections in Japanese manufacturing companies are usually responsible for dealing with various kind of risks on the process of a purchasing resources and components. The purpose of this paper is to clarify an actual status and incentives of procurement risk management in Japanese manufacturing companies. This study investigates 362 firms listed on the first section of the Tokyo stock exchange to examine how they actually manage procurement risks and are motivated to conduct risk responses. As a result, this paper reveals an outline of procurement risk management in these firms and identifies current issues and three main incentives. Finally, this study indicates that a future research is needed to develop a procurement risk communication model with stakeholder collaboration, including companies in supply chains, customers, investors, governments, NGOs, and NPOs.
  Keywords: procurement; purchasing; risk management; procurement risks; Japanese manufacturing companies; supply chain.
  DOI: 10.1504/IJPM.2020.10033713
   
  
• Advancing Small and Medium-Size Enterprises' Performance by Adopting Marketing and Service Innovation  
  by Aram Massoudi 
  Abstract: Small and Medium size Enterprises (SMEs) play a significant role in Iraqi economic growth. However, according to Iraq Ministry of Trade, the number of SMEs in Iraq are fading every year since 2006. Therefore, this current study explores the influence of marketing innovation and service innovation on improving SMEs business performance. This study uses qualitative approach. The data were collected from a questionnaire distributed to 128 SMEs in various Iraqi cities. A Pearson correlation analysis were used to test the research hypothesis. The result showed that collectively the two factors, marketing and service innovation have positive influence on SMEs business performance. The findings of this study provide insights into how managers and owners at SMEs can enhance the performance. This can be done by implementing marketing and service innovation. Also, it is importance to economic theorist and practitioners looking for ways to improve their business performance. The scope of this article is limited to only SMEs, specifically private enterprises, in Iraq.
  Keywords: Small and Medium-size Enterprises; Marketing Innovation; Service Innovation; Explorative Innovation; Exploitive Innovation; Organizational Performance.
  DOI: 10.1504/IJPM.2020.10034001
   
  
• An optimising inventory model for investing preservation technologies in deteriorating products with hybrid type of price and stock dependent demand rate  
  by S.K. INDRAJITSINGHA, Anita Kumari Sahu 
  Abstract: The objective of this study is to examine the effect of preservation technology investment of an inventory system for instantaneous decaying items. In real life situation retailer’s invested capital in preservation technology leads to lower the rate of deterioration of the products. In this research, we developed an optimizing inventory system of preservation technology in decaying items by considering hybrid type of demand. The market demand of daily essential products fluctuates because of two demands: non-linear and linear. In view of the above two demands, we observe that the demand is price sensitive as well as stock dependent. Moreover, the aim of this proposed study is to obtain the optimum ordering cycle, optimum selling price, optimum preservation technology cost and maximum total profit. Three different numerical examples are provided as case study with sensitive analysis carried out to validation of the proposed model.
  Keywords: Inventory; preservation technology; hybrid-price-stock-dependent-demand; supply-chain; deterioration.
  DOI: 10.1504/IJPM.2020.10034304
   
  
• Inventory Policies for Non-instantaneous Deteriorating Items with Preservation technology investment under Price-sensitive Time-dependent demand  
  by Wakhid Ahmad Jauhari, Pratik Shah, Milan Patel, Nita Shah 
  Abstract: In this paper, we formulate a mathematical inventory model for non-instantaneous deteriorating items under price sensitive and quadratic time dependent demand. Products in the inventory system are considered to be deteriorated at a constant rate after a certain time of periods. Preservation technology investments are taken into account to reduce the deterioration rate. The objective of the model is to find the optimal cycle time, selling price, preservation cost and ordering quantity in order to maximize the total profit of retailer. An iterative procedure is proposed to solve the mathematical problems and its application is validated with a numerical example. The results from sensitivity analysis show that by investing money in preservation technology, the retailer can set a cheaper selling price and increase the total profit. It is also observed that the changes in holding cost and cost price significantly affect the optimal values of selling price and cycle time.
  Keywords: Inventory model; Deterioration; Preservation technology; Price sensitive time dependent demand.
  DOI: 10.1504/IJPM.2020.10034349
   
  
• Influence of Contract Management on Value for Money Procurement in Tanzania  
  by Mordecai Matto, Ahmed Ame, Paul Nsimbila 
  Abstract: The purpose of this study was to find out the influence of contract management on value for money procurement in Tanzania. The study used a quantitative approach and cross-section survey design in data collection and analysis. The data were collected from 164 procurement entities. Data analysis was mainly based on descriptive and inferential statistics. The findings show that contract formation and quality control are significant attributes that enhance value for money. Conversely, the contract administration, time control, and cost control were not significant attributes to predict a value for money. Empirically, this study contributes to the existing knowledge of procurement contract management by linking the attributes of contracts and value for money. Thus, the study concludes that effective and efficient contract management enhance value for money in Tanzania public procurement.
  Keywords: Procurement; contract management; procuring entities; value for money; contract formation; contract administration; time; cost; quality control.
  DOI: 10.1504/IJPM.2020.10034350
   
  
• Analysing the Impact of Gamification Dynamics and e-WOM on Impulsive Buying  
  by Azarnoush Ansari, Seyed Fathollah Amiri Aghdaie, Javad Telgerdi 
  Abstract: Considering the development of cyberspace and the high influence of the Internet in life and business, the investigation of emerging technologies and concepts appears essential. The purpose of applying new marketing methods is to use its capacity to influence behaviour. Modern methods are marketers' technological tools. The present research attempts to study the impact of gamification dynamics and the electronic word of mouth, on urge to impulsive buying. This research was conducted in Iran with a sample size of 1820 people. In order to measure the research variables, the simulator of the online store was equipped with gamification designed for the Android operating system. The results of the research show that gamification dynamics, electronic word of mouth, and enjoyment exert a positive and significant effect on urge to impulsive buying. Among gamification dynamics, reward, status, self-expression, and altruistic behaviours have an effect on creating enjoyment, but competition and achievement have no positive and significant effect.
  Keywords: Gamification Dynamics; Electronic Word of Mouth;Online Impulse Buying; impulsive buying; self-expression.
  DOI: 10.1504/IJPM.2020.10034415
   
  
• Good Governance Practices in Procurement Operations and Quality Procurement: A Comparative Study between Public and Private Sector Organisations in Bangladesh  
  by Md Kamal Hossain  
  Abstract: Good governance practices in the procurement process and quality procurement are the greatest desires for all type of organisations in local and global perspectives. This study has given a focus on quality procurement and its tools with good governance practices both in public and private sector organisations in Bangladesh to compare the level of quality procurement. In this study, it has been found that most of the indicators of good governance practices and quality procurement of private sector are much better than public sector organisation. The major analysis has been accomplished by mean values with standard deviation and radar diagram tool. Moreover, Mann-Whitney U Test is used to analyse comparative results of independent variables in both organisations.
  Keywords: Procurement Operations; Quality Procurement; Public and Private Organisations’ Procurement; Good Governance Practices; Mann-Whitney U Test; Radar Diagram.
  DOI: 10.1504/IJPM.2020.10034424
   
  
• Comparative analysis of public procurement and public financial management within Asia and Africa  
  by Mark Opoku Amankwa, Emmanuel Kweinor Tetteh 
  Abstract: As procurement processes in many developing countries are without transparency, addressing agency problems becomes necessary. This study reflects on public procurement and public financial management in a comparative analysis within Asia and Africa through the agency theory lens. With a descriptive case study design, the study utilises datasets from 100 Asian and African countries from 2002 to 2018. The distinctiveness of this paper is that it uses Public Expenditure Framework and Accountability procurement indicators to ascertain whether agency cost has increased in both continents. The results showed that Asia performed better than Africa in all the indicators except for voice and accountability and procurement complaint management. There is also clear evidence to suggest that procurement decisions reduce agency cost in Asia than in Africa. The study, therefore, concludes that Asian countries tend to converge more to international standards during procurement processes than African countries, which leads to efficient PFM outcomes.
  Keywords: Public Procurement; Public Financial Management; Agency Theory; Asia; Africa.
  DOI: 10.1504/IJPM.2020.10034576
   
  
• Implementation of e-procurement for pharmaceuticals: Perspectives of the staff of the State Pharmaceuticals Corporation (SPC) of Sri Lanka  
  by Prasanna Dinesh Koggalage, K.M.D.R. Dassanayake, P. K. S. S. Kulasuriya 
  Abstract: Public procurement is pivotal to governments, not only to deliver public goods or services but also, ensuring value for money. Electronic Procurement, through Information and Communication Technology improves the efficiency and transparency of public procurement. The State Pharmaceuticals Corporation of Sri Lanka (SPC) procures pharmaceuticals for state health sector in Sri Lanka, but its traditional procurement system has inefficiencies, leading to delays affecting patient care services. Hence, introduction of an e-procurement system is important. This cross-sectional study obtained perspectives of the staff of SPC towards implementation of an e-procurement system through a self-administered questionnaire administered to all relevant staff members (60 respondents). It revealed that the majority was dissatisfied with the existing system which is less efficient, costly and less user-friendly. The majority expected that e-procurement will improve efficiency and user-friendliness. Hence, this recommends establishment of an e-procurement system by reforming existing government policies to support efficient procurement of pharmaceuticals.
  Keywords: public procurement; e-procurement; electronic procurement; perspectives of staff towards e-procurement; State Pharmaceuticals Corporation of Sri Lanka; procurement of pharmaceuticals.
  DOI: 10.1504/IJPM.2020.10034590
   
  
• A Stackelberg game for ordering and pricing policies in a decentralized dual-channel supply chain  
  by Mohammadali Pirayesh, Farzad Dehghanian, Fariba Soleimani 
  Abstract: This study explores ordering and pricing policies in a decentralized two-echelon dual-channel supply chain including one manufacturer and one retailer. The manufacturer produces in a lot to supply an integer number of the retailer’s order and also to meet the demand of direct sales channel. It is assumed that the manufacturer has more market power than the retailer and he is the leader of a Stackelberg game. The concavity of the manufacturer profit function is proved which based on it a solution procedure is proposed by using game theory and Nelder-Mead algorithm to find the optimal pricing and ordering policies for the manufacturer and the retailer. The numerical example is provided to investigate the features of the proposed model. It is shown that, the inventory holding costs, setup costs and ordering costs have negligible effects on optimal prices and also by increasing the price elasticity of the demand of one channel to the price of the other channel, both members can achieve more profit.
  Keywords: Inventory control; Dual-channel supply chain; Pricing; Game theory; Stackelberg game.
  DOI: 10.1504/IJPM.2020.10034595
   
  
• Evaluation of Information Support of National Contract Systems for the Period of 2015  
  by Natalia Mamedova 
  Abstract: Result of study has an integrated nature and may be used for determination of national contract systems directions development and their compliance with international rules of public procurement. A proved hypothesis that evaluation results of information system (official website, portal) may be adopted as evaluation results of national contract system information support is a basis of the study. National contract system is intended for a public procurement regulation. For hypothesis development benchmarking of official websites of certain countries is carried out, it became a base of national contract systems rating elaboration on criteria of information openness and transparency in the field of public procurement. Processed rating data use has been taken as a basis of Open Procurement Index (OPI) calculation for number of countries and OPI rating elaboration. Processed rating data results on certain countries are used in benchmarking of these countries rating results on CPI, IDI and EGDI.
  Keywords: contract system; information support; public procurement; official website; Open Procurement Index.
  DOI: 10.1504/IJPM.2020.10034793
   
  
• Constraints to incorporate competition in Public-Private Partnerships (PPP) in Malaysia  
  by Akila Pramodh Rathnasinghe, Udayangani Kulatunga, Muhammad Imran Zin Zawawi 
  Abstract: Competition in procurement not only benefits government and taxpayers but also provides an equal market for the private sector. Competitive procurement stimulates market creativity, as it discourages anti-competitive behaviour. Despite the complexity of the PPP procurement process, the world is now promoting competition within it, an element yet to be fully implemented in Malaysia. This paper analyses the constraints that Malaysia faces in effectively maintaining PPP competition. Within the case study research strategy, semi-structured interviews and content analysis were used as data collection and analysing methods. The study found that in its efforts to make the PPP programme a success, the Malaysian PPP has followed flexible implementation, with less emphasis on competition. The effect of focusing only on PPP's macro aim has resulted in a lack of competition. The current challenge is to strike a balance between achieving aims and maintaining governance and therefore getting the best out of PPP,
  Keywords: Competitive Procurement; Public-Private Partnership (PPP); Corruption; Good governance; Malaysia.
  DOI: 10.1504/IJPM.2020.10034887
   
  
• Going Green? Investigating the Role of GSCM Practices on Firm Financial & Environmental Performance through Green Innovation  
  by Kanwal Khan, Zawaid Babar, Sumaira Sharif, Suhaira Iqbal, Maryum Iqbal Khan 
  Abstract: Green supply chain management (GSCM) is considered the provenance of best performance in every organization around the world. Its efficient implementation leads to increase the green innovation activities, but its role remained less explored in the literature. In this study, we intended to explore how the execution of GSCM practices links with the improvement of the firm financial and environmental performance that support the concept of environmental friendly products. Data from 413 employees of GSCM award-winning companies of Pakistan were collected through a questionnaire survey. Variance-based structural equation modelling (PLS-SEM) was used to test the proposed structural model. The results suggested that GSCM practices positively affect green innovation that in turn enhances the firm financial and environmental performance. The study contributes to the GSCM literature by providing managerial implications of improved firms financial performance with an environmental solution.
  Keywords: Green Supply Chain Management; Environmental Friendly Products; Financial Performance; Green Innovation; GSCM Practices; Environmental Performance.
  DOI: 10.1504/IJPM.2020.10034933
   
  
• Evaluating the effect of psychological dimensions of gamification strategy on creation of unplanned purchases.  
  by Seyed Fathollah Amiri Aghdaie, Hamidreza Talaie, Paria Soltanpoor 
  Abstract: To use and how to use varied gamification tools is very important from salesperson perspective. If they use them in a technical way, it may lead to unplanned buying. In this paper data was gathered from 360 customers in Dillards chain stores in Houston by handing out questionnaire. This study first introduces the concept of gamification strategy and unplanned purchases, and then identifies some salesperson’s gamification tools based on psychological dimensions which can lead to change in purchase intention or unplanned purchases and consequently trade growth. In this way scholars developed a structural model which is going to illustrate the effect of these psychological dimensions on unintended buying. Results showed that these strategies are so effective in marketing.
  Keywords: gamification strategy; psychological dimension; unplanned purchases.
  DOI: 10.1504/IJPM.2020.10035049
   
  
• A hybrid algorithm for managing green performance in supply chain using SWOT approach, by combining MCDM techniques in gray conditions  
  by Ali Nazeri, Samin Ghanavati, Seyed Mohammad Mehdi Kazemi, Zahra Tabatabaei 
  Abstract: The main objective of this research is to identify the weaknesses, strengths, opportunities and threats in managing the green performance of energy supply chain by using the SWOT approach. In this research, by applying SWOT approach, the strengths, weaknesses, threats and opportunities were identified and then the most relevant ones were extracted by using the statistical methods. Then, by using grey the DEMATEL method, the effects of identified factors were extracted and finally, by using the ANP method, the codified strategies were pre-selected by using the SWOT approach. Based on the results, the strategy of using management capacity to raise the level of familiarity of the employees in the field of green management and facilitating the process of reducing energy consuming devices according to the relevant rules has a higher priority than other strategies in the green management of the energy supply chain.
  Keywords: green performance management; energy supply chain; SWOT; grey theory; DEMATEL; ANP.
  DOI: 10.1504/IJPM.2020.10035237
   
  
• The impact of e-learning through social networks on performance of employees in Iran’s customs  
  by Kamyar Esmaeili Nasrabadi, Azar Kaffashpoor 
  Abstract: Education and learning by social networks as a new paradigm transformed this field. Educational methods of learning through cyberspace are in a way that make learning more interesting, more motivating, exciting, and meaningful, and involve the individual’s body, soul, and mind in the learning process; provide basic and primary skills to employees; and prepare them to deal with the problems they will face in future. The present study aimed to investigate the effect of e-learning through social networks on performance of employees in customs of Khorasan Razavi province in Iran. The statistical population of this study includes all employees of the Customs House of Khorasan Razavi province who work in a central office and nine affiliated offices. Using Morgan’s sample size estimation table, 250 people were selected as the statistical sample. A questionnaire was used to collect the data. Structural equation method has also been used for data analysis. The results suggested that social networks mediate the relationship between e-learning and employee performance.
  Keywords: learning through cyberspace; employee performance; customs of Khorasan Razavi province; Iran.
  DOI: 10.1504/IJPM.2020.10035754
   
  
• Culture’s Consequences for Purchasing Comparing Purchasing Job Ad Requirements from Different European Countries with Cultural Models  
  by Klaas Stek, Bernd Markus Zunk, Volker Koch, Holger Schiele 
  Abstract: This research analyses the cultural differences in purchasing and supply management (PSM) job requirements from three European countries. The PSM job requirements in job advertisements have been compared with two cultural models: GLOBE and Hofstede. The universalism claim is tested based on comparing requirements in job advertisements for purchasers from Austria, Belgium, and the Netherlands. According to Hofstede, these three belong in different cultural clusters but just to one cultural area according to the GLOBE model. Results reveal that about 20% of the observed requirements were shared and about 80% were dissimilar. That cultural differences exist in job requirements has important implications for research and education practice, which may need to overcome this neglect to take cultural differences into account to come up with accurate and practically fitting results since the universal purchaser seem not to exist; country-specific cultural circumstances influence PSM job requirements.
  Keywords: purchasing skills; job advertisements; cultural differences; procurement; purchasing and supply management; PSM; purchasing HR.
  DOI: 10.1504/IJPM.2020.10035979
   
  
• Approaches to Governance of Risks Beyond First-tier Suppliers  
  by Deodat Mwesiumo, Bella Belerivana Nujen, Jens Gunnar Aspelund, Vetle Helland 
  Abstract: This paper explores approaches to governance of supply risks beyond first-tier suppliers and factors that contribute to a firm choosing a particular approach. A multiple-case design was deployed to compare and evaluate firms with diverse characteristics. Data collected from six firms were coded, categorised, and aggregated into a delineation framework. The framework identifies four dynamic approaches that procurement managers can apply in governance of supply risks beyond first-tier suppliers, namely control, cooperate, trust and neglect. The choice of each approach is due to particular antecedent factors such as focal firm’s ability to influence a first-tier supplier, its capability to manage risks in lower tiers, the ability of the first-tier supplier to manage risks in lower tiers, and trust between the focal firm and their first-tier supplier. The paper argues that procurement managers should primarily aim for the cooperation approach.
  Keywords: risk governance; first-tier suppliers; lower-tier suppliers; risks beyond first-tier suppliers; sub-suppliers; procurement management.
  DOI: 10.1504/IJPM.2020.10036292
   
  
• Green Public Procurement: Evidence from Greece  
  by Varvara Orfanidou, Nikolaos Rachaniotis, Giannis T. Tsoulfas 
  Abstract: Economic, social and political developments in the EU, as well as budgetary constraints, have rendered reformation of Union law on public procurement necessary. Green public procurement (GPP) is an important tool for achieving environmental policy objectives related to climate change, resource use and sustainable consumption and production. The literature regarding sustainable supply chains in the public sector is scarce and to the best of the authors’ knowledge, there is none available on the implementation of GPP in Greece. The aim of this paper is the analysis of the Greek public sector’s status in the field of GPP and the exhaustive recording of the implemented related cases. A cost-benefit analysis is performed in order to evaluate these good practices.
  Keywords: green public procurement; GPP; cost-benefit analysis; CBA; Greece.
  DOI: 10.1504/IJPM.2021.10036696
   
  
• Factors influencing consumer satisfaction Toward Online Shopping, a Special Reference to India Context  
  by Fatehi Almugari, Amgad S.D. Khaled, Majed Kassem Alsyani, Eissa A. Al-Homaidi, .Moatasem M. Qaid 
  Abstract: The study aims at examining dimensions that may affect online shopping satisfaction of Indian customers. The proposed model describes website design, product information, security and privacy, perceived usefulness and perceived interactivity that may influence customer satisfaction in online environment. Online and offline surveys are coordinated and self-regulated for online shoppers in Aligarh, UP, India. The study included a total of 497 online shoppers. Confirmatory factor analysis was applied to check questionnaire validity and reliability. A structural path model applied to examine the study hypotheses. The empirical results indicated that product information, website design, security and privacy, perceived usefulness have significant and positive influence on the customer satisfaction toward online shopping in India. Also, the results revealed insignificant relationship between perceived interactivity and customer satisfaction toward online shopping. The findings of this study are limited to the customers in Aligarh City, UP, India. Future research can extend the geographical area of respondents. The results of this study will enhance and extend the online retailers’ understanding of the roles of website design, product information, security and privacy, perceived interactivity, and perceived usefulness in enhancing online shopping and customer satisfaction in emerging markets like India.
  Keywords: product information; website design; security and privacy; perceive usefulness; perceived interactivity; customer satisfaction; online shopping.
  DOI: 10.1504/IJPM.2020.10036953
   
  
• Routinisation in a Cooperative Network between the Military and the Private Sector  
  by Markus Järvinen 
  Abstract: Routines have been regarded as a critical factor in organisations’ success. However, the forming of routines, or routinisation, has received less attention. In particular, the routinisation in cooperative networks between the military and the private sector has not been covered. Hence, the aim of this study is to describe what the actors in a cooperative network are trying to routinise and how they are trying to accomplish that. The study found that actors try to routinise processes and structures within an emerging network. They do this via functions (e.g., communication) and constraints (e.g., contracts, regulations). The routinisation is also supported or hindered by matters related to time, framework, actors, and actions within the network. The study finally proposes that actors in a cooperative network between the military and the private sector should focus on four aspects for routinisation to be successful: communication, interpretation, understanding the framework, and stability.
  Keywords: routines; routinisation; cooperation; military; private sector; public procurement; networks.
  DOI: 10.1504/IJPM.2021.10037069
   
  
• Reverse auction principles in supply chain  
  by Clever Divino Inácio De Almeida, Ricardo Luis Machado 
  Abstract: In the past few years, reverse auction (RA) has remained the interest in academic and industrial societies. A systematic literature review (SLR) is conducted in the last six years to raise the most relevant RA terms used in the supply chain. To carry out the SLR, a five-stage method is followed: material collection, descriptive analysis, category selection, and material evaluation. In the research, the nine most relevant keywords about RA related to the supply chain are considered. The review is limited to published papers in Scopus and Web of Science. Therefore, other types of studies can be included in future studies. To validate the findings, the authors recommend future research to implement a mechanism with the raised principles. The research provides an understanding of RA models considering their main characteristics, advantages, and issues that must be evaluated before adopting them in the supply chain.
  Keywords: reverse auction; online reverse auction; procurement management; electronic purchasing; e-procurement; e-auction; supply chain management; systematic literature review.
  DOI: 10.1504/IJPM.2021.10037645
   
  
• Financial Performance Measurement Framework of Automotive Supply Chains  
  by Masoud Rahiminezhad Galankashi, Farimah Mokhatab Rafiei 
  Abstract: This study develops a framework to assess financial performance of automotive supply chains. Financial supplier relationship management (FSRM), financial internal supply chain management (FISCM) and financial customer relationship management (FCRM) perspectives and their measures and metrics are considered to develop the framework. Following, an expert-based questionnaire is designed to prove its applicability and importance. According to results, most important and applicable metrics of FSRM is cost of raw materials/components. Regarding the FISCM, production cost is the most important and applicable metric of manufacturers. Additionally, the most important and applicable metrics of distributors are distribution/freight cost and pickup/warehouse place cost, respectively. Regarding FCRM, the most important metric of customers’ measure is number of new customers while the most applicable metrics are product after sale service and customer loss rate. Following, the most important and applicable metric of collector is transportation cost. For recyclers, the most important and applicable metrics are holding and warehouse costs, and transportation costs, respectively.
  Keywords: supply chain management; SCM; financial performance measures; reverse logistics; automotive industry.
  DOI: 10.1504/IJPM.2021.10037922
   
  
• Strategic assessment of influential determinants of social media engagement among SMEs  
  by Jugal Kishor 
  Abstract: This paper was intended to corroborate influential determinants that are instrumental in stimulating entrepreneur practitioners to adopt social media platforms to practice marketing activities. The ability to diffuse information instantly enables social media a centre of attraction to interact with a potential prospect. Citing the aim of the research, this study proposed a hypothesised model that was validated using structural equation modelling employing the information collected from 176 SMEs. The data evidence verified the model and offer theoretical as well as practical inferences for entrepreneur practitioners. This study recommends, by way of owing flexible advantages associated with the social media platforms; SMEs may integrate this online course of action to spread brand awareness, build brand reputation, share relevant content, grow business, and get a detailed demonstration of customers and brand performance.
  Keywords: advertising; brand building,; content creation; growth; social media; entrepreneurship; SMEs; marketing; online marketing.
  DOI: 10.1504/IJPM.2021.10037931
   
  
• Determinants of purchase intention of Halal packaged food among non-Muslim consumers in Thailand  
  by Muhammad Syukur, Dej-anan Bungkilo, Chatrudee Jongsureyapart 
  Abstract: Halal food is not specially nor exclusively prepared for Muslim consumers. It is the food for all faith, Muslim and non-Muslims. Thailand's dream to be the Halal hub in the region must start from the readiness of the country. This paper is an expanded version of the previous research which took Thai Muslim consumers as the samples. This research aims to test the determinants of purchase intention from Thai non-Muslims for Halal packaged food. Multiple regression analysis is applied to the data from 193 respondents representing all four regions in Thailand. It is found that the place, promotion, and awareness are determinants for purchase intention on Halal packaged food. By matching the result of the related research on Thai Muslims, it is concluded that place (product availability) and awareness are determinants of purchase intention of Halal packaged food among both Muslims and non-Muslim in Thailand.
  Keywords: purchase intention; Halal food; Thailand; non-Muslims; marketing mix functions; the theory of planned behaviour; Halal awareness; knowledge about Halal food; religiosity.
  DOI: 10.1504/IJPM.2020.10030895
   
  
• Small states, high stakes - a policy proposal to deliver welfare via public purchasing  
  by Laura Panadès-Estruch 
  Abstract: The article shows how and to what extent Caribbean British Overseas Territories (BOTs) can adopt social award criteria in public procurement. In the past decade, BOTs have experienced economic distress, political misdemeanours and rising perceptions of corruption. Lacking public procurement experience, how can these small, remote and socially unequal territories make the most of UK-led reforms? The article proposes inserting social award criteria in Caribbean BOTs' public procurement frameworks using a three-phase roadmap based on inspecting its potential, checking the legal framework and implementing the policy via legislative amendments and guidance. Experiences in the EU, the UK and the Latin America and Caribbean region show successful results, primarily in small communities at the local level. The methodology used is desk-based research leading to a worldwide survey of successful practices and a legal and policy analysis of its application to Caribbean BOTs.
  Keywords: award criteria; competition; strategic procurement; sustainable procurement; welfare; Caribbean; British Overseas Territories; policy; innovation.
  DOI: 10.1504/IJPM.2020.10031376
   
  
• Payment delay in supply chain management: a systematic literature review  
  by Mohamed Hicham Salah Eddine, Tarik Saikouk, Abdelaziz Berrado 
  Abstract: There is a general agreement in the literature that the payment delay (PD) is one of the strongest reasons for business failures nowadays. This paper studies PD in supply chain management (SCM) literature by providing a systematic literature review (SLR) of exclusively high ranked journals in the field of operation management. The authors identified five major issues in supply PD, namely inventory, cash flow, financial decision, supply chain (SC) coordination, and demand. They also discerned a growing trend in the literature related to analytical studies, which limits the generalisation of the findings, mostly due to the various assumptions used in the modelling process. The majority of these papers focused on the retail field because of its coordinated structure. This paper suggests that PD, as a coordination tool, can improve both the supplier's and retailer's profit. The paper concludes by suggesting a conceptual framework that summarises how PD influences the issues addressed above. The authors pinpoint potential future areas such as simulation under dynamic scenarios, including multi-echelon partners in order to better gauge the impact of PD on SC performance.
  Keywords: payment delays; supply chain; systematic review.
  DOI: 10.1504/IJPM.2020.10032491
   
  
• Corporate social responsibility regulation and its adoption by transnational corporations in Indonesia: the case of Chevron Indonesia  
  by Firman Hasan, Sri Oktavia 
  Abstract: This study aims to discuss the adoption of corporate social responsibility (CSR) regulations by companies in their efforts to expand while remaining community-based and eco-friendly business entities. Corporate social responsibility has become an important area of activity within the global business community and actors. Governments, businesses and the communities are involved in shaping and implementing CSR policies and related laws. However, how CSR-related laws can be adopted and implemented remains unclear and the subject itself is still under-represented in research. This paper endeavours to answer the question as to how CSR regulations are adopted into business strategies and how they are implemented by transnational corporations in Indonesia. The study found that Indonesia is strongly committed to the implementation of CSR by companies through the enactment of Law No. 40/2007 on Limited Liability Company and other CSR-related policies. Consequently, the study also reveals that the enactment of this law and other related policies has no significant impacts on Chevron's business strategy since it has been implementing these measures long before they were even incorporated into laws. This study suggests that for the sake of efficiency, CSR policies must comply with social norms and values.
  Keywords: corporate social responsibility; CSR; transnational corporation; Chevron Indonesia; Chevron's Way; corporate value; Indonesia.
  DOI: 10.1504/IJPM.2020.10030488
   
  
• Impacts of social media on the buying intention of the consumers in Edinburgh, UK  
  by Abdallah AlShawabkeh, Mohammed T. Nuseir, Ahmad Aljumah 
  Abstract: This research is based on the effects of social media marketing in enhancing customer awareness and its impacts on changing the buying intentions of the customers. Nowadays, social media created an opportunity for online consumers towards making online interactions with their peers and vendor companies through the internet. This study helps to understand the role of social media in developing e-commerce with the help of the SEM-PLS model. The collected data for the survey shows that social media interact with the consumers and increase their trust in enhancing their buying decisions directly. Perceived usefulness (PU) is also identified in this study. The result of the research is discussed thoroughly by the researcher. At last, proper implications, limitations, and recommendations are also drawn by the researcher.
  Keywords: social media marketing; buying intention; online consumers; trust; perceived usefulness; social networking sites; e-commerce; social support; PLS-SEM model; social community; social factors; UK.
  DOI: 10.1504/IJPM.2020.10036543
   
  
• Prioritising potential locations to determine distribution warehouses by fuzzy multi-criteria decision-making approach - the case of Esfahan Steel Company  
  by Nematollah Mohseni, Ahmadreza Shakarchizadeh, Arash Shahin 
  Abstract: This study is aimed at selecting the location of warehouses and the distribution of goods in a distribution network using fuzzy TOPSIS and fuzzy AHP methods. According to experts, several potential areas for Esfahan Steel Company warehouses were identified to test the model. The statistical population of this study includes all cities in the country. The purpose of this study was to determine the location of warehouses and the distribution of goods in a distribution network. Fuzzy TOPSIS and fuzzy AHP methods have been used for this purpose. The main findings indicate that six cities of Tehran (Khorasan Road), Shiraz, Kerman, Mashhad, Rasht, and Hamadan are suitable as central warehouses of Esfahan Steel Company. Also, to commercialise the proposed priorities, six suggestions including branding, rail freight development, defining new delivery terms, defining the goals and strategies of warehouses and agencies, controlling virtual needs, and blocking products in warehouses are presented.
  Keywords: warehouse location; distribution network; fuzzy TOPSIS; fuzzy AHP; prioritisation.
  DOI: 10.1504/IJPM.2020.10032351
   
  
• Public private partnerships and continuity of government service delivery in the era of COVID-19 outbreak in Sub-Saharan Africa  
  by Alex Nduhura, Lukamba M. Tshombe, Thekiso Molokwane, Ivan Kiiza Twinomuhwezi, Innocent Nuwagaba 
  Abstract: Public private partnerships (PPPs) remain a popular delivery mechanism by governments across the world. However, there is a dearth of literature on popularity and performance of PPPs in the COVID-19 era, mainly in Sub-Saharan Africa (SSA) where PPP concessions in service delivery are new and increasing. The purpose of this study is to evaluate the effects of COVID-19 on PPP concessions and identify appropriate strategies to keep them afloat during uncertain times. Based on systematic review of literature and documents, the study noted that while pandemics such as bubonic plague; Spanish flu; HIV/AIDS; SARS; the avian bird flu and Ebola existed before, they did not plunge the whole world into large-scale socio-economic disruption and lockdowns like COVID-19 pandemic. Continued delivery of public services through PPPs by governments may be frustrated by COVID-19 unless credit guarantee schemes; renegotiating concessions; finance for equity swaps and concession extensions are adopted as requisite strategies.
  Keywords: COVID-19; public private partnerships; PPPs; service delivery; recessions; government; Sub-Saharan Africa.
  DOI: 10.1504/IJPM.2020.10033399
   
  
• Designing an innovative leadership model (case study: Saipa Automotive Group)  
  by Hamid Torki, Ali Nasr Esfahani, Mehdi Abzari, Hadi Teimouri 
  Abstract: The present study aims at designing and testing the model of innovative leadership in Saipa Corporation Automotive Group. The research method used in this study is a mix method. In the first part, a qualitative study has been carried out using grounded theory. The researcher, using theoretical sampling, has selected the sample and collected the required data using in-depth and semi-structured interviews, and has achieved theoretical saturation by 12 useful interviews with Saipa Automotive Group senior executives and professors in the field of human resource management and organisational behaviour. Data analysis was done using MAXQDA software, and after conducting open, axial and selective coding, an innovative leadership model was developed according to grounded theory. In the quantitative part, the statistical population consisted of senior, middle and operational executives of Saipa Automotive Group (3,850 people) among which, 350 have been considered as the sample size. Based on a researcher-made questionnaire extracted from the qualitative section, the data were collected, and after examination of validity and reliability through structural equation modelling, the compiled hypotheses were examined. The obtained results indicate a significant impact of causal conditions on the phenomenon of innovative leadership, the significant impact of contextual and intervening conditions on innovative leadership strategies and the positive impact of strategies on outcomes of the model.
  Keywords: innovation; innovative leadership; grounded theory; Saipa Automotive Group.
  DOI: 10.1504/IJPM.2020.10032167