Forthcoming and Online First Articles

International Journal of Learning and Change

International Journal of Learning and Change (IJLC)

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International Journal of Learning and Change (17 papers in press)

Regular Issues

  • Education and employment in the COVID-19 era: a systematic literature review   Order a copy of this article
    by Mauricio Vásquez-Carbonell, Katherine Cabana-Jiménez, Janns Alvaro Patiño-Saucedo 
    Abstract: SARS-CoV-2, a global pandemic, continues to impact the planet. In response to this epidemic, lockdowns were enforced in several nations, resulting in job losses and changes to the education system. To address these challenges, the implementation of tele-education and remote work was adopted. This study’s objective is to address uncertainties about the nations that conducted extensive research on remote activities during the COVID-19 pandemic and their implementation results. Additionally, the study examined research findings that highlighted the benefits of using information and communication technologies (ICTs) tools, such as greater acceptance of remote activities, and found negative effects, like the emergence of new inequalities, providing insights for the accurate implementation of these services. Lastly, the results of the analysis led to a discussion on the prevalence of studies focused on medical sciences and tele-education.
    Keywords: SARS-CoV-2; COVID-19; pandemic; education; employment; information and communication technology; ICT.
    DOI: 10.1504/IJLC.2023.10060420
  • Twenty years of emotional intelligence in academia: a methodological review   Order a copy of this article
    by Emily Maria K. Jose, Bijay Prasad Kushwaha 
    Abstract: Emotional intelligence is a way to enhance workforce capability in the 21st century. Psychological well-being is vital for shaping faculty and student relationships in the educational sector. This article aims to provide an updated methodological review of emotional intelligence studies in academia. This study investigates two decades of emotional intelligence concepts and theories they have used for analysis in numerous studies in higher educational academia. A detailed examination of the method and result of the study was found and critical of the overall state of knowledge on emotional intelligence. The documents are extracted from the Scopus database, and after inclusion and exclusion, 43 empirical papers were selected for analysis. From these 43 articles, we extracted the scale and instruments used in the earlier studies. The literature has proven a substantial linkage between variables such as e-learning, training, and development. Finally, the findings suggest that the most used theories are Daniel Goleman’s theory, trait emotional theory, and the bar on model. Moreover, most of the studies are conducted in Spain, the UK, and the USA. Deep learning, neurodiversity, and cognitive ability might motivate the educational sector and technological advancement in future research.
    Keywords: emotional intelligence; emotional ability; cognitive ability; well-being; turnover intention.
    DOI: 10.1504/IJLC.2023.10060888
  • Playfulness as a teaching method in adult education: the case of a vocational institution   Order a copy of this article
    by Vasiliki Brinia, Aris Plios, Paraskevi Psoni 
    Abstract: Playfulness as a learning technique is applied into the present research in a group of adult learners. Initially, a game scenario was designed and implemented for the subject of microeconomics. Following a qualitative research methodology, through observation and interviews with ten participants before and after the playful activity, the results of the intervention were examined in terms of learning impact, student motivation and the interaction that was developed between them during the game. The participants’ views on the advantages and disadvantages they identified in this scenario as well as their suggestions for improvement and expansion were also explored. Significant findings on this application were drawn, since playfulness in teaching is gradually coming to the forefront of adult training worldwide. The present paper provides insights on what conditions should be further examined, in order for such scenario to be effective as teaching techniques. The limited literature on the topic as well as the increasing realisation of the important effects of playfulness in adult training render the present study significant at an international level for multiple disciplines.
    Keywords: experiential learning; adult training; playfulness in teaching; playfulness and learning; game scenario; cognitive skills.

  • Designing employee competency models for sustainable development based on technological and economic changes   Order a copy of this article
    by Lucie Depoo, Hana Urbancová, Šárka Laboutková 
    Abstract: New competencies are required given new technologies, shifting business strategies, changes in external environment, such as COVID-19 crisis as well as many other factors. The aim of this paper is to identify key competencies and create a construct describing contribution of specific groups of competencies related to technical, managerial and specialised jobs to form future-oriented reskilling flexible competency models. The data were obtained from 134 organisations oriented on competency modelling. Multidimensional statistic was used to create and confirm designed future-oriented competency models usable in practice. Results developed new framework of competency models defining required competencies reflecting flexibility, leadership, talent and specialised competencies. This research contributes to academia by providing an integrated, and fundamental framework for competency development in different types of organisations based on which practitioner may adjust their models to support development of necessary future competencies.
    Keywords: employee; sustainable development; human resources; HR; education; learning; management; performance; competence.
    DOI: 10.1504/IJLC.2024.10061959
  • Metaverse miracles: enhancing healthcare experiences through virtual reality   Order a copy of this article
    by Sarthak Punj, Poorvi Kejriwal, S.P. Raja 
    Abstract: Technology is advancing and metaverse is gaining popularity. The magic of metaverse is beyond our imagination. In simple terms, the metaverse refers to a virtual shared space that exists online, where people can interact, socialise, work, and play using digital avatars, just like they do in the real world. It is a combination of virtual reality, augmented reality, and the internet, all rolled into one immersive environment. Virtual reality (VR) immerses users in entirely computer-generated environments through headsets, while augmented reality (AR) overlays digital information onto the real world, enhancing the users perception. This paper introduces new strategies to bring healthcare into the metaverse by providing solutions to the hurdles that have kept us from exploring this idea. These include reducing data transfer delays in the metaverse, making VR headsets more affordable, accurately predicting diseases by studying symptoms, and creating a platform for medical professionals to practice procedures on avatars before performing them on real patients. Metaverse has immense scope of revolutionising the healthcare and we are yet to unfold its complete usefulness.
    Keywords: metaverse; augmented reality; virtual reality.

  • Does perceived organisational support reduce academicians turnover intention? A mediating role of perceived values of artificial intelligence   Order a copy of this article
    by M. Dinesh Babu, Bijay Prasad Kushwaha 
    Abstract: The objective of the study is to investigate the impact of perceived organisational support (POS) on the turnover intention of academicians. Additionally, it explores the potential mediating role of perceived values of artificial intelligence (PVAI) in the relationship between POS and turnover intention among teaching faculty members in private educational institutions. The data for the study was collected from faculty members currently employed in educational institutions in India, and a self-administered survey was utilised. A purposive sampling technique was employed to select a sample of 210 teaching faculty members from educational institutions. The results indicate that employees’ intentions to leave their jobs are influenced by their POS and PVAI. This implies that academicians’ turnover intention decreases when they perceive higher levels of POS and PVAI in their workplace. Furthermore, the findings suggest that PVAI partially mediates the relationship between POS and employee turnover intention.
    Keywords: artificial intelligence; perceived organisational support; social exchange theory; turnover intention.

  • Assessment of students’ academic performance in clothing and textile in tertiary institutions using ANN and ANOVA techniques   Order a copy of this article
    by Juliana Ego Azonuche, Juliet Obiageli Okoruwa, Comfort Ukrajit Sonye, Gbenga Samuel Oladosu 
    Abstract: The performance history of 277 students in clothing and textile from two tertiary institutions in southern Nigeria was studied by artificial neural networks (ANN) and analysis of variance (ANOVA) in terms of institution, gender, ordinary level (O-level) qualification, marital status, and age. The study was guided by five research questions and five hypotheses tested at the 0.05 level of significance. ANOVA is utilised to identify significant differences in academic performance among groups formed by the aforementioned factors. The most significant factors identified through ANOVA are used as input features for the ANN model. The dataset for the ANN model development was randomly distributed into three groups training (80%), validation (10%), and testing (10%). Hypothesis testing indicates significant differences in students’ academic performance between institutions and based on O-level qualifications. Further research can build upon these findings to enhance the quality of education in the field of clothing and textiles.
    Keywords: assessment; performance; clothing; textile; artificial neural network; ANN; analysis of variance; ANOVA.

Special Issue on: BM-2022 Contemporary Issues in Business and Management

  • Use of copyrighted works in business   Order a copy of this article
    by Ingrida Veiksa 
    Abstract: The growth and competitiveness of any business, especially micro and SMEs, will increasingly depend on the ability to apply new knowledge, organisation and working methods, as well as the capacity to engage in the commercialisation of research and development to develop new products, services, or processes. In the information society, the development of new products, services, and processes requires the use of innovations resulting from the intellectual activity of creative people. For creators and successors in title of intellectual property rights (various projects, trademarks, inventions, computer programs, etc.) to be able to successfully develop and market their products, they need a functioning IPR protection system. The research found that it is essential for the company to acquire the rights to the works created during the employment contract, and it would be necessary to reasonably limit the author's right to withdraw the work created during the employment relationship.
    Keywords: copyright law; piracy; author; work; employment relationship; withdrawal rights.
    DOI: 10.1504/IJLC.2023.10054874
  • Digital media and organisational environment as main influence factors for e-leadership   Order a copy of this article
    by Frauke Kempner 
    Abstract: E-leadership as one of the new leadership paradigms is located in a wide field of different leadership theories and titles like remote leadership, virtual leadership, digital or distance leadership mean. However, all new leadership styles are mainly influenced by their environment above all by the organisational infrastructure of their companies as well as the individual competencies actual leaders have or need to have in dealing with new media. The following paper shows statistically proven, that the main competencies of e-leadership are e-trust, e-communication and e-technologies and that they are mainly influenced by the organisational infrastructure. The final result of the study contains the finding that information symmetry plays a crucial role in the whole e-leader-follower cooperation, which could be further explored in future research.
    Keywords: e-leadership; electronic leadership; e-leader competencies; e-followership; media influence; organisational environment.
    DOI: 10.1504/IJLC.2023.10055136
  • Communication, leadership and team motivation as drivers of success in project management - development of a conceptual framework   Order a copy of this article
    by Teresa Barros, Nelson Duarte, Marisa Machado 
    Abstract: It is undeniable the importance and the impact of communication in every domain that deals with human resources. Yet, as far as the authors’ knowledge concerns the research has been mostly developed in the human resources field. In the project management field, the research developed is still scarce. Yet, some authors emphasise the role of the project managers’ communication with teams, and the importance of the project management teams’ on the success of projects. Therefore, this paper aims to analyse the influence of the communication styles and leadership of the project managers’ on the motivation of the teams and the success of projects. Literature was reviewed and exploratory research was developed using a qualitative methodology (content analysis of eight semi-structured interviews). A conceptual framework was developed. The results suggest that communication style and leadership are related and impact the teams’ motivation and the projects’ success.
    Keywords: communication; leadership; motivation; project management; project success.
    DOI: 10.1504/IJLC.2023.10055510
  • Impact of the COVID-19 pandemic on an aviation company: change management approach   Order a copy of this article
    by Ilona Skačkauskienė, Virginija Leonavičiūtė, Agnė Sakalauskė 
    Abstract: Aviation is one of the most severely affected global industries by the COVID-19 pandemic, including passenger traffic, airport workforce, and operational processes: the total number of seats offered by airlines in 2020 decreased by about 50%, the number of passengers fell by about 60%, and this resulted in an estimated 371 billion USD loss in 2020 and 324 billion USD loss in 2021. Aviation industry organisations, including Lithuanian Airports, had to urgently adapt their operations and use the new opportunities to overcome the COVID-19 crisis and maintain a competitive advantage. In order to find out what measures have been taken to stabilise the situation, the empirical evaluation was conducted using methods of case study, statistical data analysis, content analysis and semi-structured interviews. The research results suggest that many obstacles to successful change and adaptation in the aviation sector can be overcome by the ability to respond quickly to changes in the external environment: several recovery scenarios, based on business best practices and examples, prepared in advance, enabled Lithuanian Airports to restore business operations.
    Keywords: airports; aviation industry; case study; crisis management; organisational changes; pandemic.
    DOI: 10.1504/IJLC.2023.10055701
  • Ambidexterity in resilience: a multilevel approach   Order a copy of this article
    by Tim Colberg 
    Abstract: Businesses face growing instability due to disruptive innovative technologies and economic crises arising from stressed supply chains or rising price uncertainty. An ambidextrous approach to resilience helps companies to prepare for and manage this uncertainty to become steadfast against crises. However, resilience can be achieved on multiple levels within a company: individual, group or organisational. This conceptual research aims to examine multilevel resilience by separating strategic and operational resilience and discuss the simultaneous approachability on the organisational level of resilience through a qualitative analysis of leading publications. Achieving organisational resilience is possible by seeing resilience not as a standalone construct but by sensing and seizing opportunities and threats to transform the business model into a resilient state. This transformation is done by pursuing an ambidextrous organisation to exploit operational and explore strategic resilience. In conclusion, this research introduces a framework for organisational-level resilience to handle uncertainty by building organisational resilience.
    Keywords: resilience; uncertainty; organisational ambidexterity; organisational resilience; individual resilience; multilevel approach; strategic resilience; operational resilience; business transformation; framework; qualitative analysis.
    DOI: 10.1504/IJLC.2023.10055832
  • Sustainable commercial agency agreements in civil law and common law   Order a copy of this article
    by Vaidas Jurkevičius, Yuliia Pokhodun, Raimonda Bublienė 
    Abstract: The purpose of this paper is to analyse the legal regulation of cross-border commercial agency agreements in two main legal systems: civil law and common law. It should be noted that the legal regulation of international commercial agency agreements is fragmented; therefore, the general principles of agency law could be applied in order to propose sustainable solutions in international commercial agency relationships. In this paper authors consider the effectiveness of these general rules in commercial agency agreements and conclude that the lack of common international regulation for leads to the application of conflicting national rules that are not sufficient in aligning the sustainable interests of all parties of such complex legal relations.
    Keywords: agent; commercial agency; commercial agency agreements; ross-border commercial agency; civil law; common law.
    DOI: 10.1504/IJLC.2023.10056104
  • Towards sustainable fiduciary duties in private law   Order a copy of this article
    by Vaidas Jurkevičius, Dominyka Šeputaitė, Raimonda Bublienė 
    Abstract: In private law, fiduciary duties are in general linked to fiduciary relationships, i.e., when a fiduciary relationship exists, the parties are deemed to have corresponding fiduciary duties. However, this study shows that fiduciary relationships and fiduciary duties should not always be equated. This article seeks, first of all, to shed light on the interplay between fiduciary duties and fiduciary relationships, as well as to clarify which particular duties can be considered fiduciary. The authors then seek to reveal the specific cases in which fiduciary duties arise and explain their content to ensure the sustainability in these relationships governed by private law. Thereby, a conclusion is made that certain subjects of fiduciary relationships, such as, for example, the manager of the company, the bank and the trustee, have fiduciary duties, but this is not the case for, as an example, the insurer and the doctor.
    Keywords: fiduciary duties; sustainability; private law; beneficiary; fiduciary.
    DOI: 10.1504/IJLC.2023.10056516
  • Megatrends and ethics in future project management - how project leaders can benefit from their potential   Order a copy of this article
    by Agnes Wittrich 
    Abstract: The article is a call for project professionals to recognise the potential of emerging megatrends for the further development of project management. It inspires project leaders to educate their ethical beliefs and organisations to provide the appropriate environment to enable formation of ethical sensitivity. The systematic literature review is applied as method for this theoretical study to show how the potential of megatrends, digitisation and ethical conduct can be used for the progress of the discipline. Outgoing from the review insights the features of the future project management are captured. The impact degree of megatrends on project management processes may differ, but they form the framework which supports the formation of reliable predictions on the direction in which this discipline is moving.
    Keywords: project management; digitalisation; megatrends; future; ethical conduct; project leader; ethical awareness; digital ethics.
    DOI: 10.1504/IJLC.2023.10056689
  • Influence of business model and marketing environment of Thai gems and jewellery during COVID-19 pandemic: opportunities and challenges   Order a copy of this article
    by Sujinda Chemsripong 
    Abstract: This research aims to analyse the key factors of the gem and jewellery business affecting Thailand’s export performance, and to examine the relationship between the business model, marketing environment, and the export performance of the gem and jewellery industry in Thailand during the covid-19 pandemic. Quantitative research based on 400 opinions from Thailand’s gems and jewellery business owners has been applied in this study. 369 questionnaires were returned, accounting for 92.4%. Data analysis includes descriptive statistics, structural equation modelling, and path analysis used to test hypotheses. The research results revealed that the business model and marketing environment positively influence a firm’s export performance. Only customer segments, channels, value propositions, and creating value for customers had a statistically significant influence on the export performance. To improve its marketing environment, the business should focus on increasing variety and suitable prices, changing promotion to online, trade exhibitions, and creating more variety of products, modern style, and quality product guarantee.
    Keywords: gems and jewellery; Thailand; business model; marketing environment; COVID-19.
    DOI: 10.1504/IJLC.2023.10058265
  • A qualitative study of consumer perceptions about masculinity in advertising: content, sentiment, and discourse analysis   Order a copy of this article
    by Toms Kreicbergs, Deniss Ščeulovs 
    Abstract: The aim of the research is to explore consumer perceptions of masculinity in advertising and determine the effectiveness of these advertising efforts in offering a brand’s version of masculinity to men. The researchers analysed consumer comments posted on advertisements where masculinity is a prominent subject on the YouTube platform. By applying Nvivo 11, qualitative data analysis software, the researchers used qualitative content analysis, sentiment analysis, and discourse analysis to understand consumer perceptions of various brands’ efforts in presenting their version of masculinity to consumers. The results showed that when commenting on the advertisements, consumers take into consideration the entire context of masculinity and the contemporary notions of it in society, media, popular culture, and competitor’s advertisements. In addition, the results showed that masculinity in advertising has such a significant interest for the consumers that the product discourse does not get any noteworthy importance.
    Keywords: advertising; traditional masculinity; modern masculinity; marketing; branding; communication.
    DOI: 10.1504/IJLC.2023.10060129