International Journal of Learning and Change (52 papers in press)
The mediating effect of learning organizational culture between leadership styles and readiness for change: An empirical study in Yemen
by Ali Al-Tahitah, Mohamed Mihlar Abdul Mihlar, NOUNA SAMMARI, Mohammed Abdulrab
Abstract: This study examines the impact of transformational leadership (TFL) and transactional leadership (TSL) on readiness for change (RFC) and learning organisational culture (LOC), as well as the effect of LOC on RFC. It also explores the role of LOC as a mediator in the relationship between leadership style and RFC. A total of 330 administrative staff of three educational ministries in Yemen participated in this study. PLS-(SEM) software was utilised to analyses the data and test the research hypotheses. The findings indicate that TFL and LOC influence RFC. Meanwhile, TSL influences LOC but has no effect on RFC. More interestingly, LOC was found to be a partial mediator in the relationship between TFL and the RFC and a full mediator between TSL and the RFC. The study highlights the importance of transformational leadership and learning organisation culture in leading change initiatives through enhancing the level of readiness for change among the employees.
Keywords: transformational leadership; transactional leadership; learning organisation; readiness for change; RFC; Yemen.
Education Quality Comparing between Official Measurement Scale and Inter-counterparts Perception: A New Horizon for Learning Assessment
by Gazi Mahabubul Alam, Md. Abdur Rahman Forhad
Abstract: Referring to the official measurement scale, global evidences confirm that 'education quality' has continuously been improving. On the other hand, studies examining the role of education discover that education continuously fails to play the desired role. Therefore, claims are made that education quality is denting. Keeping this view in mind, this research is conducted to assess the education quality, making a comparison between the official measurement scale and inter-counterparts perception. Both primary and secondary data are used. According to the official measurement scale, education quality has been improved substantially for every provision-primary to tertiary. Apparently, the entire system functions well where performances and education quality of all provisions are synchronised. On the other hand, inter-counterparts perception indicates that education quality of all provisions deteriorates gradually and they live in an isolation. This research suggested a new horizon for assessment which would ensure substantial learning outcomes; helping the developing world.
Keywords: education quality; quality education; synchronised education system; supply and demand sides; education quality; 21st century.
Sustainable Achievement of Selective KPIs of Different Players in Education: An Update for Policy Discourse and Role of Tertiary Education
by Gazi Mahabubul Alam, Md. Abdur Rahman Forhad
Abstract: Key performance indicator (KPI) has become a fundamental part of evaluation that focuses on either an individual or a system. Setting KPIs and their revisions is a continuous process that is often determined through either an agreeable or a heated discussion. This paper is the first to investigate the achievement of KPIs of different players in education using Bangladesh as a case study. Because of the nature of policy discourse research, secondary data are used from the designated agencies. Increasing enrolment with the assurance of high-quality education was determined as the prime KPI for primary/secondary provisions. Quantitative KPIs are achieved, which is unsustainable. Both public and private sectors are players in tertiary education; none of them accomplish the prime KPI setup, which consists of research. The need to supply job-ready graduates is ignored. This study suggests that new policy must be formed to attain a sustainable achievement of KPIs.
Keywords: KPIs in education; key players in education; sustainable achievement; 21st century; education policy.
Content Matters; An alternative view on Organisational Change
by Sijko J. Wierenga
Abstract: This case study shows how the content of a change initiative can be used to predict the extent to which this initiative will activate the learning process of employees and, consequently, cause them to change their working methods. The object of this case study is a school for secondary education in The Netherlands. Its management team wants to improve school results and has formulated the content of the change as an elaboration of the ideology of professionalism. Both the change content and the employees cognitions are analysed by means of a mixed-method approach that is based on notions and techniques of cognitive anthropology. The results show that the envisioned change lacks cognitive relevance, as a result of which a change of working practice is not likely to occur, a conclusion that is claimed to be valid for organisational change processes more generally. This paper concludes that an analysis of the cognitive relevance of the content of a change enhances the quality of the predictions of success or failure of organisational change in concrete cases, and can be used alongside more conventional change approaches that focus on processual factors.
Keywords: organisational change; educational change; professionalism; NPM;
working practices; cognitive anthropology.
A STUDY OF HUMAN CAPACITY BUILDING AND PERFORMANCE OF MICRO AND SMALL TECHNICAL ENTERPRISES IN SOUTHWESTERN NIGERIA
by Emmanuel Makanjuola Ogunjemilua, Titilayo Olubunmi Olaposi, Oluseye Oladayo Jegede, Matthew O. Ilori
Abstract: The study examined the human capacity building (HCB) of micro and small technical enterprises (MSTEs) in Southwestern Nigeria (SN). Questionnaire was administered on 300 respondents in SN. Two hundred and forty-nine (83%) retrieved were analysed for this study. The study indicates that the 31% of relationship between HCB and performance of MSTEs in the study area was significant (F2,71 = 3.712, p < 5%) and thus concludes that to improve the performance of MSTEs in the study area, their human capital has to be improved. Therefore, the study recommends that MSTEs that want to improve on their performance have to focus on capacity building activities
through increase in higher educational qualifications attained and increase the
frequency of workshop training attended.
Keywords: human capacity building; HCB; technical enterprises; performance; Nigeria.
Augmented reality strategy for understanding
by Mohd Faiz Mohd Yaakob, Aliff Nawi, Mat Rahimi Yusoff, Marini Kasim
Abstract: Teaching and learning involving postgraduates require a better level of instruction than at undergraduate and diploma levels. In the process of building a better understanding among postgraduate students, lecturers need to research teaching weaknesses to improve teaching quality all the time. Hence, the objective of this study was to enhance the understanding of the educational law course, among postgraduate students, using augmented reality (AR). The study used action research methods, and the findings showed that students understanding did improve after an intervention. The results of this study can assist in academic development in education and recommend improvements to education policy-makers
Keywords: augmented reality; teaching and learning; action research.
The most important factors for employers in Latvia in the recruitment process
by Anita Lice, Biruta Sloka
Abstract: The purpose of the study is to evaluate the opinion of employers on the factors that are the most important for employers in Latvia in the recruitment process, considering increasingly global and changing labour market. Total of 750 companies participated in this research. A list of 17 skills, competencies and attitudes, important for individual employability in changing labour markets, was rated using a four-point Likert scale. A notable result is that employers value attitudes, emotional and self-management competencies the most when hiring potential employees, which are followed by social competencies, and only then professional competencies and experience. Three complex factors that are important for employers in the recruitment process were identified as a result of factor analysis. Research provides easily acquirable information for various stakeholders in the area of human resource planning and development.
Keywords: attitudes; competencies; employability; factors; skills; skills demand; recruitment.
Flipped learning pedagogy: modelling the challenges for higher education in India
by Namita Sravat, Pairote Pathranarakul
Abstract: 'Flipped learning' is a pedagogical approach that has the potential to enhance the learning experiences of students and inculcate life-long learning skills for the ever-changing job requirements of this fast evolving world. This study is an effort towards identifying the current state and challenges for flipped learning pedagogy in higher education institutes in India. A mixedmethods approach was adopted to address the research question 'Why are educators not adopting flipped learning pedagogy?' Altogether, 11 broad challenges were identified, which were modelled using the total interpretive structural modelling (TISM) technique. Based on this model, the awareness and willingness of management is the most important factor in implementing flipped learning. Management intervention and the facilitation of needed support can address the other underlying challenges identified in this study. The framework presented can help policy makers in India to support the adoption of
flipped learning pedagogy to a greater extent.
Keywords: flipped learning; pedagogy; higher education; total interpretive structural modelling; TISM; India.
High school learners perceptions on the teaching of LGBT content in South African schools
by Henry James Nichols, Anthony Brown
Abstract: The South African Schools Act of 1996 inaugurated a new education system that confronts all forms of unfair discrimination and intolerance. South African schools remain heteronormative and heterosexist. We report on learners attitudes and experiences towards the learning of LGBT issues. Using a case study methodology, semi-structured interviews were conducted with 11 high school learners. Findings reveal that that sexual and gender diversity is not taught in schools due to a lack of knowledge, ignorance and stereotyping of gender and sexuality. We learned that gender and sexual diversity is a silent topic in schools and that silence perpetuate the compulsory heteronormative culture in schools. However, young people are exposed to and confront samesex sexualities from different sources since many of the peers are disclosing their same-sex sexualities at younger ages. This study concludes that learners are positive and willing to learn about sexual diversity. If the learners are ready to be taught than we will have to revisit those who are charged with teaching, the educators. We conclude that the educators seem to be the barriers to the teachers and learning of sexual diversity and more research will have to look at in and pre-service teacher education.
Keywords: heteronormativity; heterosexism; LGBT; sexual diversity; high school learners; silence.
Critical thinking: student-centred teaching approach and personalised learning, as well as previous education achievements, contribute to critical thinking skills of students
by Nazmi Xhomara
Abstract: The study aimed to investigate the impact of student-centred teaching approach, personalised learning, and previous education achievements on critical thinking skills. The quantitative correlational approach, the structured questionnaire, and the cluster random sample (N = 214) were selected to be used in the study. It is found a strong positive correlation between student-centred teaching and critical thinking skills (r = 0.555), meanwhile, personalised learning, as well as previous education achievements, correlates positively and significantly with critical thinking skills (r = 0.369; r = 0.424). Student-centred teaching and previous education achievements are strong predictors of critical thinking skills.
Keywords: student-centred teaching; personalised learning; previous education; critical thinking.
Gender Perception of Factors Determining Entrepreneurial Interest among College of Business Students in Dammam Saudi Arabia
by Yusuf Opeyemi Akinwale, Aljohara Khalid Ababtain, Olawale Rafiu Olaopa
Abstract: This study investigates the independent level of entrepreneurial interest between male and female business college university students in Dammam, Saudi Arabia, and the factors influencing their entrepreneurial interests from the gender perspective. The chi-square result revealed there is no statistical difference between male and female students, thus signifying that they are both equally interested in starting their own business. The results of logistic regression indicated that attitude towards behaviour, entrepreneurship education, self-efficacy, government support, university context and risk-taking have greater likelihood to influence entrepreneurial interests of female and male students, since their odd-ratios are greater than 1. More so, attitude towards behaviour, self-efficacy, government support, university context, relational support and risk-taking are statistically significant in influencing females entrepreneurial interests. Meanwhile attitude towards behaviour, entrepreneurship education, self-efficacy and university context are significant in influencing males entrepreneurial interests. Hence, governmental, relational and university supports should be fostered to improve students entrepreneurial interests.
Keywords: entrepreneurial interest; university students; gender; Saudi Arabia; entrepreneurship; attitude towards behaviour; self-efficacy; university.
Understanding consumers adoption of mobile banking in Nigeria: an empirical investigation
by Adam Konto Kyari, Faisal Abdullah Al Hudithi
Abstract: This study investigates the factors influencing consumers adoption of mobile banking in Nigeria using the innovation of diffusion theory. Data was collected via a five-point Likert questionnaire and analysed using factor analysis and multiple regression model. Revealed here is the fact that relative advantage, observability and complexity have positive effects on mobile banking adoption, while compatibility, trialability and perceived risk have a negative impact. On the basis of these findings, the study concludes that Nigerian bank customers have a reasonable amount of computer knowledge but are not willing to take any risks. Equally, as a greater percentage of respondents lack three years or more mobile banking experience, the study concludes that mobile banking is not well accepted in Nigeria. While these conclusions are valid for this study, further research is recommended for longitudinal analyses to cover consumers longer time making decisions on accepting mobile banking services.
Keywords: consumers; mobile banking; adoption; satisfaction; diffusion; Nigeria.
Problem-based learning model with a scientific approach to improve higher order thinking skills
by S.W. Utomo, S. Joyoatmojo, S. Yutmini, N. Suryani
Abstract: This research aims to obtain a learning model that can improve higher order thinking skills in financial reporting of accounting. The model was developed using four stages of research and development (R&D): 1) preliminary research; 2) development; 3) testing for limited scale; 4) testing for wide-scale. The population of this research is the Accounting Vocational School in Madiun. For limited scale test, it was concluded that there were significant differences in HOTS and learning achievement scores before and after implementation of the model (sig. < 0.05), but Ngain for HOTS and learning achievement 0.110 (low) and 0.08 (stable). For test wide-scale class, It was concluded that there were significant differences in HOTS and learning achievement in experiment class (sig. < 0.05), with Ngain for HOTS and
learning achievement 0.183 (low) and 0.30 (medium) for SMKN 2 Jiwan and 0.11 (low) and 0.105 (low) for SMK 5 Madiun.
Keywords: problem-based learning; PBL; scientific approach; higher order thinking skills; HOTS.
Environment kinesis and organisational adaptability: effects of EUs General Data Protection Regulation on the Danish software industry
by Bruno F. Abrantes, Anuradha Venkataraman
Abstract: Strategy theory recognises outer general environmental mutations in the legal landscape as compelling dynamic forces of business competition. Thus, the latest EU directive on data protection constitutes an uncharted event for testing organisational adaptability. This research aims to understand the impact of GDPR and the endeavours towards the strategic fitness of firm. Thus, a theoretical critical review addresses both the field of business-level strategy and the GDPR phenomenon. An exploratory case research focuses upon the target population of SMEs with a purposive sample and embedded units seek the saturation point of data within the case, and the attainment of analytical generalisation. A mono-method of vis-a-vis enquiry articulates with content analysis. The latter encompasses an aprioristic design and an unbiasing protocol. An environment change seems to generate a double looping effect in the business ecosystem. Effects are dyadic, comprising a zero-sum logic (strategy adaptation), and a positive-sum (business and environmental evolvement).
Keywords: data protection; General Data Protection Regulation; GDPR; organisational adaptability; strategic agility; strategic drift; strategic fitness.
Does concept mapping improve students' emotional intelligence?
by Huthaifah I. Khrais, Ali M. Saleh
Abstract: In response to healthcare reform, nursing education needs to expand beyond linear thinking and towards conceptual thinking as patients needs become more complex. Concept mapping is an interactive visual tool that may encourage many cognitive and emotive processing tasks. The aim of this study was to explore the effectiveness of concept mapping in improving Jordanian nursing students emotional intelligence. A two-group, pre-test-post-test quasiexperimental research design was used in this study. One hundred fifteen nursing students from a university participated in this study. Emotional intelligence was improved significantly in nursing students who exposed to the concept mapping (n = 58) than nursing students in the control group (n = 57). Schutte emotional intelligence scale indicated to [F (1, 109) = 47.66, P < .001, partial 2 = .53]. Findings support the importance of students centred pedagogies in improving students emotional intelligence as they feel more confident with the learning process.
Keywords: emotional intelligence; concept mapping; pedagogy; nursing; Jordan.
Organisational learning in gender mainstreaming: openings and barriers for implementation and change
by Elias Andersson, Kristina Johansson
Abstract: The relation between the concepts and practices of gender mainstreaming and organisational learning, and its prerequisite for change, is not well understood in either research or practice. Drawing on a participatory design process of a model for assessing the potential of gender equality interventions to change gendered organisations, this study explores the relation between gender mainstreaming and the concepts and practices of organisational learning and learning organisations to improve the capacity of organisations to undertake developmental and organisational change. The findings stress the effect of the organisational context and logics on the level of distinctness in the goals and processes of gender equality work and organisational learning. By highlighting the interrelation between organisational logics in relation to the processes of organisational change, learning and integration, the results thereby revealed how a more formal and technocratic approach creates both potential openings for and barriers to organisational change and learning.
Keywords: logic; tool; design; capacity; integration; organisation; power.
How to increase hotel employee organisational job embeddedness: management commitment to safety perspective
by Munir Shehu Mashi, Ahmad Aljumah, Isyaku Salisu
Abstract: There are many problems with staff turnover in the hospitality industry. Drawing from social exchange and conservation of resources theories, this study extends and tests a theoretical model of organisational job embeddedness using a confirmatory analysis. The data was collected from 202 frontline hotel employees working in Abuja through a structured questionnaire and analysed using SmartPLS 3.2.6. The findings show that distributive justice, procedural justice and perceived job security predict organisational job embeddedness. Further, management commitment to safety
moderated the links between the predictors constructs and organisational job embeddedness. The relationship between procedural justice and perceived job
security on organisational job embeddedness is stronger for hotels with a high level of management commitment to safety, but not for hotels with a low level of management commitment to safety. However, unexpectedly, the relationship between distributive justice and organisational job embeddedness is stronger for hotels with a low level of management commitment to safety, but not for hotels with high levels of management commitment to safety. Implications and future research directions are provided.
Keywords: organisational job embeddedness; distributive justice; procedural justice; perceived job security; hotel employees.
Challenges and opportunities for the development of schools as learning organisations in the Greek context
by Manolis Koutouzis, Asimina Papazoglou
Abstract: Greece is going through a transitional period. The severe socio-economic crisis has left its mark on the country while the pandemic crisis is undoubtedly going to delay the recovery. This conceptual paper aims to explore the school as a learning organisation (SLO) in the Greek context, analyse challenges and opportunities for transforming Greek schools into SLOs and outline the roadmap for such a crucial transformation. Specifically, it includes a theoretical discussion on the applicability of the SLO concept in the Greek context, combining an in-depth analysis of the extant literature and four key aspects that should be considered for developing SLOs in Greece. Developing SLOs can lead to school effectiveness and improve Greeces well-being. Integrating the learning philosophy into their daily practice, schools in Greece will enhance teachers professional development, work effectiveness and well-being, as well as students well-being and academic performance. However, specific steps need to be taken, in both school and system level, to support this development.
Keywords: Greek context; school as learning organisation; SLO; socio-economic crisis; pandemic crisis; roadmap; change.
Qualitative study on critical traits of teacher for effective teaching in higher education institutions
by Amit Joshi, Preeti Bhaskar
Abstract: It is not only the intelligence quotient (IQ) that make a good teacher, but there are other traits required by teachers for effective teaching. This present study aims to identify the critical traits of teachers for effective in higher education institutions (HEIs) and also intend to outline the framework for effective teaching. Interpretative phenomenological analysis (IPA) of qualitative research methodology has been used in this research. In this research, teachers from higher education institutions have been selected as the respondent to understand the critical traits required for effective teaching. This research found that teachers passion, self-efficacy, creativity, humour, paralanguage, and immediacy are critical traits for effective teaching. The teaching framework highlights that each critical trait has an impact in the classroom management and students performance.
Keywords: critical teachers traits; effective teaching; higher education institutions; HEIs; interpretative phenomenological analysis; IPA.
Lecturers perspective on student-centred pedagogy in the professional accounting education
by Nor Farizal Mohammed, Azizah Abdullah, Afizah Hashim
Abstract: Despite the importance of professional accounting education to the accounting profession, the issue of learning and delivering the approach of professional accounting education is under-researched. This paper examined whether student-centred pedagogy, is ideal for the professional accounting education from the perspective of professional accounting lecturers, in an emerging country where the learning and political environment differs from the western countries. Drawing upon 14 semi-structured interviews, the paper offers evidence on the views on student-centred pedagogy in professional accounting education, the challenges in implementing it, the current landscape of professional accounting education and the way forward. The main challenge in professional accounting education is the urge to pass the examination where the assessment is entirely from the final examination. The findings of this paper offer important implications for regulators, policymakers and education educators in devising the accounting education system in emerging countries like Malaysia and the Asia-Pacific region, where the learning environment is passive.
Keywords: teacher-centred; student-centred; pedagogy; Malaysia; professional accounting education.
Research skills and academic efficiency relationship: Al Ain University case
by Suad Abdalkareem Alwaely, Tarek Al-Yateem, Abdallah J. Abusalma
Abstract: The importance of university research for technological and social development is steadily growing all over the world. Therefore, continuous evaluation and enhancement of university instructors efficiency and competence are crucial. This study intended to assess the efficiency of educators of the Faculty of Education at Al Ain University and identify the extent to which they possess scientific research skills according to the educators themselves. Research aimed at examining the nature of the relationship between research abilities and efficiency and educators gender, academic rank, and teaching experience. To achieve these objectives, the authors designed separate scales for scientific research skills and efficiency evaluation and applied them to 38 instructors of the Faculty of Education at Al Ain University (UAE). It was found that faculty members extent of possessing scientific research skills and efficiency in self-assessment of educators was moderate. Statistically significant Pearson correlation differences were found between the self-assessment of research abilities and gender (in favour of the males, .830), academic rank (in favour of those of the professor rank .616), and teaching experience (in favour of those with 10+ years of experience .614). No statistically significant correlation was revealed between the respondents gender (significance level 0.636) and efficiency (significance level 0.614).
Keywords: university efficiency; faculty members; education development; university evaluation; scientific research skills.
The impact of school culture on the academic progress of deaf learners in Tanzanian inclusive schools
by Ildephonce Mkama, Claudine Storbeck
Abstract: The learning situation of deaf students in inclusive secondary education in Tanzania has witnessed a decade of struggle and choice on the best inclusion modality. This has resulted in an inconsistency in the accommodation of deaf students in inclusive schools. In this respect, this study was conducted to explore how the culture of a school has contributed to the academic progress of deaf students in the first decade of inclusive education. The study, therefore, employed phenomenology methods in collecting and analysing the data. The findings show that schools have not been able to change their cultures to accommodate deaf students. Hence, the learning of most
students in secondary education takes place in a regular culture of the school. As a result, most of them have not only failed to reach the next levels of their education cycle but also dropped out of school. Therefore, we recommend that for the building of an equitable learning space for deaf students in an inclusive school, the curriculum should be adapted to the bimodal-bicultural model.
Keywords: inclusive education; deaf students; academic progress; deaf culture; Tanzania.
The correlation and prediction of depth of vocabulary knowledge to academic reading comprehension of EFL tertiary learners
by Md. Kamrul Hasan, Prodhan Mahbub Ibna Seraj, Muhammad Waleed Shehzad
Abstract: An in-depth investigation of vocabulary depth knowledge by lexical researchers plays a prominent role in language learning and teaching. The objectives of the present study were to investigate the extent of relationship and prediction of the three constitutes of vocabulary depth knowledge (i.e., analytic relations, morphological knowledge, and depth of vocabulary knowledge test which was represented by paradigmatic and syntagmatic relations) to reading comprehension. Therefore, this study employed standard multiple regression analysis under quantitative approach amongst undergraduate EFL learners. The results of the study show that a significant and strong correlation existed between adapted analytic relations aspect of vocabulary depth knowledge and reading comprehension, and also analytic relations made statistically the most significant unique prediction (which had the largest impact on) to reading comprehension. The study concludes that there are significant correlations and prediction of three components of vocabulary depth knowledge to reading comprehension. The inclusion of analytic relations with paradigmatic and syntagmatic relations and morphological knowledge, which represented vocabulary depth knowledge, has added to the body of lexical knowledge.
Keywords: vocabulary depth; correlation; contribution; analytic relations;
academic reading comprehension.
Efficacy of innovative instructional strategies: effect of learning games strategy on students learning outcome in social studies classroom
by Sunday Obro
Abstract: Whether the innovative instructional strategy of learning games would significantly increase, students learning outcome in the experimental groups and control groups were examined. The study is a quasi-experimental research, which examined the effect of learning games instructional strategy on students learning outcomes in upper basic eight classroom setting. The study sample comprised of 192 students randomly assigned to the intervention and control groups. The instrument employed for the study was a learning outcome test instrument which comprised of fifty (50) multiple-choice questions. Hypotheses were tested using ANCOVA. After experimentation, the results showed that students instructed using learning games had improved learning
outcomes in comparison to those instructed with the lecture strategy (control group), there is no statistically significant influence of gender on students
learning outcomes. This study provides empirical evidence of the efficacy of using learning games instructional strategy in boosting students learning outcomes.
Keywords: efficacy; learning games; instructional strategies; innovative instructional strategies; social studies; learning outcome.
The impact of verbal and mathematical intelligences as well as visual and auditory learning styles on students academic achievements
by Nazyktere Hasani, Nazmi Xhomara
Abstract: The study aimed to investigate the relationship between verbal and mathematical intelligences, visual and auditory learning styles and students achievements, as well as the impact of verbal and mathematical intelligences, and visual and auditory learning styles on students achievements. A non-equivalent control group post-test only design quasi-experimental research design was used in the study. A structured questionnaire was used to gather the primary data from the students in the study. The results indicated that verbal-linguistic intelligence as well as the logical-mathematical intelligence are predictors of students academic achievements. It is found that the visual learning style as an independent variable is not a predictor of students academic achievements. Meanwhile, the study revealed that the auditory
learning style as an independent variable is a predictor of students academic
achievements. It is found that, the total variance of students academic achievements explained by the verbal and mathematical intelligences, visual and auditory learning styles, (the whole model) is 14.5%. The study also revealed that verbal-linguistic intelligence explains 33.1% of the variance; logical-mathematical intelligence explains 1.6% of the variance; visual learning style explains 2.4% of the variance; and auditory learning style explains 19.6% of the variance in students academic achievements.
Keywords: verbal intelligence; mathematical intelligence; visual learning style; auditory learning style; academic achievements.
VI Learner app: expanding learning possibilities for visually impaired students
by Debabala Swain, Sony Snigdha Sahoo
Abstract: People with visual impairment are facing endless hurdles to meet their basic learning provisions. The education system of our country seriously lack in facilities that can enable them to have a smooth education. Thus visual impairment is affecting social and cognitive development of such individuals. Therefore, it has become imperative, to arrange technology that can assist them in learning. And what can be better than using smart phones for the purpose. Moreover, with the advent of voice assistants like Alexa, Google assistant and Cortana, anyone can interact with a system over voice. Bearing this in mind, we have devised an android-based teaching learning application, for addressing the educational needs of a visually challenged person. An extensive survey has been carried out and responses have been collected from the visually challenged students and teachers. The developed application has been named as VI Learner app. It works with the built-in screen reader and can be operated using hand gestures over the display screen, in online as well as offline mode. This paper explores the need of such an all-in-one application. The assessment
system for the students on the VI Learner app has also been presented.
Keywords: visual impairment; learner app; voice assistants; text-to-speech; TTS; self-assessment system.
Quantitative analysis of perception ability in autism spectrum disorder
by Tanu Wadhera, Deepti Kakkar, Joy Karan Singh, Nonita Sharma, Rajneesh Rani
Abstract: The perception ability has attained much recognition in the identification of cognitive processing and decision-making in autism spectrum disorder (ASD) individuals. However, the prior studies have subjectively worked on perception ability using conditioning paradigms that can be intolerable for ASD individuals. The present paper quantitatively investigates the perception ability of ASD individuals by modelling visual judgment and statistical learning. Thirty ASD and typically developing (TD) individuals are selected for experimenting distinguishing animated images related to risk situations with different risk levels. The experimental paradigm-based behavioural measures (reaction time, d index, and accuracy) revealed that ASD individuals, although performed poorly than TDs, they visually and statistically perceived the risk. Quantitatively, the perception level in ASD is (mean 0.57 +- 0.02) in the range [0 1]. In comparison to TDs, the attenuated visual and statistical learning during the experiment could lead to impaired perception in ASD. However, when statistical learning comes into action (comparing performance in block 1 and block 6), it played a crucial role in improving visual knowledge; thus, the perception ability of ASD individuals. In the future, the studies can implicate the quantitative perception to identify other deficits in the ASD phenotype.
Keywords: autism; judgment; perception; quantitative; risk-sense; safety knowledge; statistical learning; visual understanding.
Experimental design for data collection to study the association between sports participation and academic achievement
by Ruwan P. Premaraja
Abstract: This study focuses on the experimental design concept to test the association between academic achievement and sports participation of secondary students. This association was tested using qualitative and quantitative data analysis through a case study. Findings displayed a similarity with the conceptual model by Fejgin, 1994, with three strategies being identical: daily attendance, expansion of energy and school engagement. Additionally, inculcating patience, motivation to engage in learning, and improving concentration on studies were identified, extending an improved model to be used for future studies. Although a small sample was used in the study, findings reveal that participation in sport activities resulted in a direct academic improvement for 60% and progress from a lower average to higher
average for 20% of students. Based on the extended model, data gathering instruments were designed for an extensive study which will provide empirical evidence to students, parents, teachers, school administrators and curriculum planners to make informed decisions.
Keywords: academic achievement; daily attendance; expansion of energy; experimental design; school engagement; sport participation.
Examining the inter-relationship between leadership styles, organisational learning capability and job satisfaction: an empirical study of Indian IT companies
by Deepti Pathak, Poornima Madan, Shalini Srivastava
Abstract: The rationale of this paper is to investigate the inter-relationships among leadership styles, organisational learning capability and job satisfaction. In particular, it aims to analyse whether the leadership styles impacts the learning capability of an organisation and job satisfaction level of its employees or not. 200 Managers from various management levels at IT companies in the Delhi/NCR, India, were surveyed. Descriptive statistics, correlations and moderated regression analysis were used to assess the data. The study found a significant association of transactional and transformational leadership styles with organisational learning capability. However, in case of their association with job satisfaction, only transformational leadership style showed a significant one. The study also found a significant moderating effect of transformational leadership style on organisational learning capability and job satisfaction relationship. The results are of utmost significance as it gives valuable insights about the preferred leadership style by the managers that help them towards enhancing their organisational learning capability and job satisfaction.
Keywords: leadership styles; organisational learning capability; OLC; job satisfaction; IT sector; India.
Teachers' intention to adopt virtual reality technology in management education
by Kriti Priya Gupta, Preeti Bhaskar
Abstract: The present study explores the role of teachers personal dispositional factors in determining their willingness to adopt virtual reality (VR) applications in teaching. Premised in the Indian context, the study focuses on the perceptions of B-school teachers regarding the adoption of VR technology in the management discipline of higher education. The proposed model was empirically tested using cross sectional design. The primary data was gathered through a survey of 508 teachers at 50 B-schools in the NCR of Delhi, India. Exploratory factor analysis and multiple regression analysis were used to statistically analyse the data. The findings of the study suggest that the technology-related personal characteristics of teachers such as, computer expertise, computer self-efficacy, and personal innovativeness; personality traits such as, extraversion, conscientiousness and openness to experience; and demographic characteristic such as age, significantly predict the intention of teachers regarding adoption of VR technology in management education.
Keywords: virtual reality; management education; teachers; personality traits; personal characteristics.
Hybrid project management solutions with multi-geographical teams
by Catarina Bragança, Rui M. Lima, Leandro Pereira, Tiago Mateus
Abstract: Delivering a project has several challenges to be addressed, and to mitigate them, multiple approaches have arisen and suggested as best practices to stakeholders satisfaction. This research presents a proposal to manage communication inside a virtual project team, adapting concepts from traditional and agile approaches into a hybrid framework, created using the action research spiral approach to evaluate the performance. It was possible to implement three action-research cycles, considering the spiral approach, starting will a diagnosis of the team, followed by action planning and implementation in a two month cycle, finishing with evaluation of the results and collection of feedbacks and potentials improvements. This paper describes all the process, tools and communication structure implemented in a product development project team of an industrial company for a period of six months. The results show that the team became project oriented, increasing trust among members and the alignment of dependencies between areas.
Keywords: project management; communication management; stakeholder management; virtual project teams; VPT; hybrid project management.
The level of legal consciousness in pedagogical college students
by Galiya Nazkhanova, Natalya Khan, Gulzira Abdullayeva, Ardak Kalimoldayeva, Asan Abdrakhmanov
Abstract: The issue of legal personality formation within consciousness of students in pedagogical institutions is of great importance. The aim of the article was to determine legal consciousness initial condition of pedagogical college students and to propose ways to improve it. The relevance of the study is determined by the fact that pedagogical college students form a possibility of transferring moral and psychological patterns which includes their legal consciousness in their future professional activity. The key basis within the research structure is represented with definition of legal consciousness initial values and development of methods aimed at its correcting. The initial values and their impact on programs of students legal consciousness formation are determined. It was found that flexible strategy of legal consciousness level increase can provide full integration of the present aspect into legal framework of teaching process.
Keywords: legal consciousness; students; education college; formation; initial condition.
Special Issue on: CIBMEE-2019 Contemporary Issues in Management and Business Technologies
Peculiarities of planning for service modularity
by Ilona Skačkauskienė, Jurga Vestertė
Abstract: Service providers face the challenge of providing customer-centred services at effective costs. One of the possible approaches is to modularise service delivery. However, applying modular design principles to services still requires scientific refinement. The study aims to address the paradox of service customisation and standardisation that service providers face when planning for service delivery modularisation. The results from the study allows to characterise the service delivery process, answer the question what the essence of applying modular design principles to service delivery is, and provides direction for rationalising the planning for service modularity.
Keywords: service modularity; service delivery process; service customisation; service standardisation; paradox management; service competitiveness.
Comparing profit and non-profit sectors focused on continuing education and its impact evaluation
by Irena Mikova, Pavel Pudil, Lenka Komarkova
Abstract: The paper is focused on continuing professional education at both profit and non-profit organisations, namely on the evaluation of education programs at the fourth-level of Kirkpatrick's model. The background of the research consists of a relatively extensive search of relevant literature. The analysed dataset of 217 organisations operating in the Czech Republic was collected through an anonymous questionnaire distributed to the employees of analysed organisations (who graduated in the past from the University of Economics Prague). The data were analysed by multiple logistic regression and Pearson's chi-squared test of independence. The results show a statistically significant relationship between the evaluation of impacts and the existence of special education for managers. The novelty of the study lies in providing information on competencies and their perceived importance depending on the organisation type and employees job position. This information can be used to set up a more effective continuing education.
Keywords: managerial education; continuing education; further education; fourth level evaluation; evaluating education impacts; perceived competencies; learning; comparison of sectors; profit sector; non-profit sector.
Fuzzy methods of stakeholder prioritisation in the context of stakeholder management
by Aleksey Mints, Evelina Kamyshnykova
Abstract: Stakeholder prioritisation is one of the necessary stages of stakeholder management. Existing methods and models for conducting stakeholder prioritisation have limitations, especially those developed for prioritising specific stakeholders. The purpose of this paper is to propose a new methodological approach based on the fuzzy logic method for assessing the priority level of specific stakeholders in the model of stakeholder management. This approach is developed on the basis of an integral method for assessing the priority level of individual stakeholders through a system of indicators, taking into account the factors of subjectivity. Both methods have been applied for prioritising suppliers of a large Ukrainian metallurgical company. Fuzzy logic method has proven to be an effective technique for designing models of nonlinear dependencies for conducting stakeholder prioritisation. It can be used as a tool for reasonable selection of strategic stakeholders and building programs for interaction with them in the stakeholder management system.
Keywords: fuzzy logic; hierarchical fuzzy system; prioritisation; stakeholder; knowledge base; integral assessment.
Game experience as a moderator in gamified online purchasing settings
by Fortesa Haziri, Lulzim Shabani, Miloslava Chovancová
Abstract: As online purchasing grows in importance, the interest of enhancing the online purchasing experience also increases. Although considered as 'a reason to play', gamification is established as a successful set of activities to motivate and engage end-users, consumers, patients and students. However, limited research has been conducted concerning the impact of game elements on s-commerce purchasing behaviour. Hence, this paper aims to investigate the effect of game elements in user behaviour for consumers who purchase via social media with the relationship being moderated by game experience. For hypotheses testing purposes, this study uses PLS-SEM and independent sample t-test to examine 721 questionnaires gathered via an online survey. The findings reveal that game elements positively and significantly influence user behaviour but the relationship is not moderated by game experience. This confirms that gamification is a concept extending beyond games; and, if designed and applied accurately, it may imbue dull experiences with fun and joy.
Keywords: aesthetics; developing countries; MDA framework; gamification; game experience; game dynamics; game mechanics; social media; s-commerce; purchase.
Measuring the impact of diverse factors on reverse e-logistics' performance in Lebanon
by Mohamad Al Majzoub, Vida Davidavičienė
Abstract: Reverse e-logistics is a crucial procedure for organisation performing B2C e-commerce since it yields several benefits. However, firms often neglect it due to lack of knowledge on which factors they should concentrate to improve it. Thus, the purpose of this study is to identify the factors that influence the performance of reverse e-logistics and to determine their impact on it, and to know the impact of reverse e-logistics on profit, resources' efficiency, and customer satisfaction. The methods used in this study are literature review, synthesis, survey methods, and structural equation modelling. The study is done in Lebanon with a sample of 212 companies in the electronic industry who does B2C e-commerce and is faced with reverse e-logistics' challenges. The results show that, the seven factors identified in this article have a positive and a significant correlation with reverse e-logistics, which in turn results in more profits, resources' efficiency, and customer satisfaction.
Keywords: reverse logistics; e-logistics; e-commerce; reverse e-logistics; supply chain; performance measurement; Lebanon.
The green employer external branding
by Adam Sulich
Abstract: This article aims to address the questions about green employer branding if it is related only to sustainable organisations. The research is based on the literature review and case study combined with content analysis of companies' websites, job advertisements, and social media. The research was conducted among selected Polish companies, to examine if they implement so-called 'green employer branding' in communication with their external stakeholders and candidates especially. The conducted study concerns the scope, tools, and methods of creating a green employer brand among organisations. The obtained results showed that Polish organisations consciously manage their employer brand, emphasising the ecological aspects of their business activities more often when they do not belong to the green sector. Thus, green employer brands are powerful assets that must be carefully developed and managed.
Keywords: external employer branding; green management; green jobs; sustainable development.
Digital transformation outcomes in higher education: pilot study in Latvia
by Natalja Verina, Jelena Titko, Inga Shina
Abstract: Considering that the higher education sector has a great potential for digital transformation, it is necessary to investigate driving factors and barriers for transformation processes. The goal of the paper is to evaluate DT outcomes in higher education institutions (HEI), perceived by academic and administrative staff members. The authors conducted a pilot survey among the staff members of Latvian HEIs. Most respondents consider a 'development of new educational products/improvement of existing products' as a result DT in HEI. Besides, DT is perceived as a tool to increase HEI competitiveness globally, to improve work efficiency and internal business processes, and to make education more available. At the same time, less than half of the respondents agree that the result of DT is 'student retention'. The results of the research will be used for further investigation of DT issues, specifically for study on staff resistance to DT implementation.
Keywords: digital transformation; higher education institutions; HEI; staff perception; survey; Latvia.
The impact of employee training and development on tacit knowledge transfer and the mediating role of trust
by Helena Bulińska-Stangrecka, Anna Bagieńska
Abstract: This paper focuses on employees' training and development as a significant factor facilitating knowledge transfer. The purpose of this study is to examine the effect of employee training and development on tacit knowledge transfer mediated via interpersonal trust. The target population of this study are employees from the telecommunications sector (n = 175). Mediation analyses were conducted, the multiplied regression method and simple mediation model with bootstrapping were applied to analyse the data according to mediation analysis. Cronbach alpha and McDonald's omega are used to verify data reliability. This paper finds that training and development influences tacit knowledge transfer and interpersonal trust mediates this relationship. The results showed that training and development has a positive and significant relationship with tacit knowledge transfer, mediated via interpersonal trust. These findings supported the importance of competency development and employee training as a facilitating condition for effective tacit knowledge dissemination on the basis of mutual trust.
Keywords: trust; tacit knowledge; knowledge transfer; knowledge management; training and development.
Digital platforms: drivers for competence and competitiveness growth
by Sigitas Brazinskas, Vida Pipiriene, Shukrullo Khayrzoda
Abstract: Ongoing shift to digitalisation brings new opportunities beyond earlier existed boundaries. Current economy is driven by digital platforms and their role grows steadily. Disruptive challenges trigger changes and evolution of existing business models is initiated by these platforms and their intermediary role. This trend requires continuous strategic decisions upgrade, digital strategies development and effective solutions. Required actions are directly linked to competence and skills. This research analyses features factors of platforms along with existing demand to enhance competence and skills as inevitable contributing factors to sustainable competitiveness growth. Research results reveal arising opportunities of the emerging digital era and guides through demand patterns on firms' competence enhancement to respond to competitiveness challenges. Following results have been investigated as platforms benchmarking and impact, identified deviation in platform features perception between vendors and platform owners and determined main limitations, risks and recommendations on digital platforms use at firms strategic and personnel level.
Keywords: platform business model; disruption; intermediation; networks; digitalisation; competencies; literacy.
Assessment of the factors of sustainable competitiveness growth of the companies in Latvia and Lithuania
by Irena Danilevičienė, Natalja Lace
Abstract: In the context of globalisation and rapid technological changes, competitiveness is closely related to productivity and sustainable competitiveness growth is possible only by the growth in productivity. It follows, that the objective of this article is to assess the growth of sustainable competitiveness in different industries' in Latvia and Lithuania. The following tasks have been implemented, to analyse the theoretical aspects of sustainability, productivity and competitiveness, and to reveal and assess the relationships between competitiveness and productivity. The following methods of analysis are used; an analysis and summary of the scientific literature, the theoretical and practical statements matching methods and analysis of the statistical data, total factor productivity and return on equity. Here are also methods, time and space limitations. The results show, that there is a link between the results of the competitiveness using various productivity assessment methods, but special attention should be given to technologies, innovation use and capital formation.
Keywords: capital; competitiveness; labour; regression; return on equity; ROE; total factor productivity; TFP; Latvia; Lithuania.
Efficiency assessment of business models: the conceptual framework in the context of Industry 4.0
by Kristina Kovaitė, Jelena Stankevičienė
Abstract: Industry 4.0 describes the phenomenon when wireless connectivity augments business processes. It not only improves work processes but also is radically impact business models. However, there is a paucity of scholarly enquiry in this field, especially the economic efficiencies to be obtained. This article analyses scientific publications related to an efficiency assessment and business models of Industry 4.0, approaches the dynamic efficiency and develops a conceptual framework that assess the efficiency of transformed and disrupted business models. The paper is based upon a systematic review of scientific publications indexed in clarivate analytics and evaluation by experts. Research revealed a lack of holistic assessment of efficiency of business models and its parts in the current literature. It also focuses on the impact of efficiencies at the enterprise, societal and environmental level. The paper makes recommendations for managers and policymakers at a national level on the assessment of efficiencies derived from Industry 4.0 to the whole society. The research has several limitations: literature review only in clarivate analytics limit from recent results; very rare publications include a multidisciplinary approach to cover social and environmental aspects; and most researches use historical data and does not use ex-ante approach.
Keywords: Industry 4.0; business model; economic forecast; dynamic efficiency; efficiency assessment; overall equipment efficiency; OEE; net present value; NPV.
Company innovation potential and how to measure it
by Miroslav Špaček
Abstract: The purpose of the paper was to illustrate and substantiate specific approach to innovation potential measurement by means of the complex indicator. The approach to the construction of the index was supported by qualitative research that included questionnaire survey, contextual interviews and case studies. The sample consisted of more than 50 Czech companies the size of which varied from middle to big ones. This research was complemented by semi-structured interviews conducted with innovation managers and specialist. The research resulted in the construction of the complex index ('index') that is suitable for the measurement of company innovation indicator. The model was validated by testing the index on the example of 15 companies. The research was aimed at the elaboration of complex innovation index that would include all relevant factors and enable measuring company innovation potential. The main practical implication was software-based application that facilitates the calculation of innovation potential index was developed. The paper consolidates factors that are essential for company innovation potential measurement into one complex indicator that is easy to interpret. No similar approach has been addressed yet. The paper brings clarity to the issue of measuring innovation potential in companies. It also offers solution to this problem.
Keywords: innovation measurement; complex innovation indicator; innovation performance; innovation potential.
Special Issue on: Sustainable Development of e-Environment
The relationship between the self-learning skills and attitude of Shoubak University College students towards using the e-learning system (Moodle)
by Omar M. Mahasneh
Abstract: The current study aimed to investigate the relationship between the self-learning skills that students acquire and their attitude towards using the e-learning system (Moodle). However, studies which examine the relationship between self-learning skills and students attitudes towards using the e-learning system have thus far been rare. This study adopted a descriptive correlation design and data were largely descriptive by nature. Two sets of questionnaires, namely, self-learning skills (SLS) and attitude towards using the e-learning system (ATUES) were used for data collection constructed by the researcher. The research reported in this study was carried out on 182 students at Shoubak University College. The results confirmed a strong relationship between the self-learning skills acquired by the students and their attitude towards using the e-learning system (Moodle). The level of self-learning skills acquisition by students was moderate, and it was concluded that students should have awareness regarding self-learning skills for the betterment of their future and the society as well. The results also showed that the students attitudes towards using the e-learning system are positive; as such, self-learning skills acquisition by students should be improved, so that they are able to use the e-learning system (Moodle) effectively.
Keywords: self-learning skills; SLS; Shoubak University College; e-learning system; Moodle.
New e-business model: undergraduate study program search system
by Aleksei Iurasov
Abstract: Students who have graduated from high schools across the EU member states can choose from a wide variety of study programs and universities at which to pursue their degree studies. Each combination of a university and study program is unique, which further complicates student choice. Lack of information transparency regarding the unique characteristics of each combination of a university and study program exacerbates the already inefficient allocation of resources in education and the delayed employment of graduates. Bridging the gap between secondary and higher education by creating a new e-business model undergraduate study program search system may help solve the problem.
Keywords: e-business; electronic business; data analytics; innovation; USPSS; education.
Developing a collaborative framework for wine bottling facilities
by Marianca Koegelenberg, Joubert Van Eeden, Loius Louw, Daniel Palm
Abstract: The purpose of this paper sought to develop a collaborative framework that provides wine bottling facilities, wine cellars and their direct supply chain partner guidelines to facilitate a collaborative partnership aiming to aid responsive decision making and improve reliability. The framework was developed using a triangulation approach, consisting of an in-depth literature review, 14 semi-structured interviews with industry experts and a theoretical case study. The developed framework was presented to wine bottling facilities and their supply chain stakeholders. Indication are that the proposed wine industry collaborative framework should enhance supply chain collaboration and will contribute towards the guidance and facilitation in developing collaboration platforms to align supply chain operations, while improving bottling responsiveness and meeting demand requirements.
Keywords: design requirements; framework; wine supply chain; collaboration; planning; forecasting; replenishment.
Bibliometric analysis of information communication technology for sustainable development: a machine-learning-based approach
by Rudolph Oosthuizen, Leon Pretorius
Abstract: Publication of research outputs is a method of researchers to capture their knowledge generated. Analysing the publication topics and trends in a research field can provide insight into the main research trends. A bibliometric analysis, based on the topics from published literature, provides insight into the focus areas and trends of a research field. The objective of this paper is to extract the main research topics from papers on sustainable development and information communication technology. The research topics are extracted from the abstracts and titles of papers using machine-learning for topic modelling. This paper identified the topics of knowledge management, design process, social change, and smart systems, as the primary focus of research into information communication technology for sustainable development. A deeper analysis into smart systems identified quality of citizen life, solutions for the urban setting, energy, and the environment as key research concerns.
Keywords: sustainable development; information communication technology; natural language processing; NLP; topic modelling; research; bibliometric; literature; machine-learning; knowledge; research trends; research roadmap; abstracts; titles.
Digitalisation and sustainable supply chain strategy: an instrument for improving efficiencies in the public healthcare sector
by Munyaradzi Bvuchete, Sara Grobbelaar, Joubert Van Eeden
Abstract: In developing nations, health systems are still fragmented, especially components such as public supply chain and procurement systems, often resulting in medicine stock-outs at last mile health facilities. Sophisticated systems are needed to address these challenges, often in alignment with a demand driven supply chain management (DDSCM) strategy which has been gaining momentum in other industries. If the vision of DDSCM is to be realised, most processes must become digitised and a critical element will be
the evolution of traditional supply chains toward a connected, smart, and highly
efficient supply chain ecosystem driven by actual demand information. This paper identifies DDSCM dimensions and map out the interrelationships between them. Validation of the interrelationships are put forward through a survey of 78 subject matter experts. To guide decision makers on how the framework is used, case study results were used to generate a scenario to test the applicability of the tool in the public healthcare supply chain network. More broadly, the findings in this paper reveal that digital implementation, decision support and DDSCM supply chain strategy can enhance efficiency in the supply chain.
Keywords: demand driven supply chain management; DDSCM; digitalisation; sustainability; healthcare.
Factors affecting the cost of poor quality management in the South African manufacturing sector: structural equation modelling
by Bheki B.S. Makhanya, Hannelie Nel, Jan Harm C. Pretorius
Abstract: The manufacturing sector is facing an increase in product recall which damages the brand images and customer goodwill. The main purpose of this research was to explore the direct, indirect and total effects of quality management factors toward management of the cost of poor quality in the South African manufacturing sector. The study proposed the theoretical model based on the literature reviewed and tested the proposition using structural equation modelling in AMOS 26. The empirical data were collected from 119 managers from the South African manufacturing industry and the snowball sampling provided the ability to identify the target group. The findings identified process management and business result focus to have a statistically significant total effect on cost of poor quality. The contribution of this paper lies on the observed effects of quality management factors which could be used by managers to prioritise their efforts toward management of the cost of poor
Keywords: leadership; customer focus; employee focus; business result focus; process management; cost of poor quality; structural equation modelling; SEM.
Risk management application in South African power utility construction projects
by Modisakoma J. Kgosietsile, Bheki B.S. Makhanya, Jan Harm C. Pretorius
Abstract: South Africas largest electricity producer has embarked on mega investments to build new power stations. This paper reports on the risk management maturity level, risk management processes.. The research adopted the survey research method and self-administrated questions to collect primary data. The investigation targeted the total population of 100 engineers, technical managers, safety officers and quality officers. The researchers collected a total of 44 useful responses. The research established that the overall risk management maturity at the intermediate level. The risk response planning and risk monitoring were identified as processes that need improvement. The risk factors in the South African power utility construction projects were a lack of pre-planning, the level of contractors performance, community unrest, labour unrest, safety incidents, defective work and poor risk management skills. The paper has both theoretical and practical implications despite the limitations associated with the study design.
Keywords: project; project management; construction management; risk; risk management; construction.
Techno-organisational factors of eHealth acceptance: a system dynamics model
by Getnet B. Fanta, Leon Pretorius, Louwrence Erasmus
Abstract: The sustained use of eHealth is influenced by the dynamic and nonlinear interactions of technological, social, organisational and economic factors. However, most eHealth implementation frameworks are modelled linearly without capturing the complex relationship among elements of the ecosystem to ensure technology acceptance. The model-based theory-building research approach followed in this study aimed at enhancing the understanding of techno-organisational factors influence on the acceptance of eHealth technology. A qualitative research approach and system dynamics modelling are applied to develop a system dynamic model of techno-organisational factors of eHealth acceptance. The average workforce turnover showed a stronger influence on the simulated acceptance rate of both eHMIS and SmartCare
systems in the techno-organisational dimension. Therefore, retaining skilled
workforces in the healthcare organisation should be the focus in the techno-organisational dimension of sustainable eHealth implementation to increase the acceptance rate of eHMIS and SmartCare in Ethiopia.
Keywords: techno-organisation; eHealth; SmartCare; ICT for health; digital health; EMR; eHMIS; technology acceptance; system dynamics modelling; simulation.