International Journal of Innovation and Learning (47 papers in press)
Determining Smart Tourism Application Features Based on Pain Points of Tourism Stakeholders
by Widia Resti Fitriani, Fatimah Azzahro, Achmad Nizar Hidayanto, Sandika Prangga Putra, Gibran Gifari Soesman, Ika Chandra Hapsari
Abstract: Smart tourism contains the idea of making tourists comfortable and safe when they visit a tourist destination. Technological solutions can be used to make it easier for tourists to meet their needs. This study aims to analyze the features needed by tourists in the smart tourism application. The determination of these features is based on the user experience (UX) concepts. This research creates a mapping of pain points and opportunities felt by various tourism stakeholders in each tourism journey and then maps the important features to be implemented to solve the existing problems. From the 15 pain points and two opportunities identified, we determined 37 features for ICT-based solutions divided into 11 feature groups. The features that have been identified are then sorted using the entropy method. The ranking results indicate that the features of information search (such as destinations, attractions, transportation, and accommodation information), features that provide recommendations (such as amenities and itinerary recommendations), and travel plans simulation are the most important features for tourists.
Keywords: smart tourism; smart tourism application; smart tourism feature; stakeholder pain points; learning; Indonesia.
Interorganizational Learning in a Network of Local Productive Arrangement Type
by Abimael Ouro, Maria Olave, Ikaro Barreto
Abstract: The aim of this study was to analyze the internal determinants of interorganizational learning in a Local Productive Arrangement (LPA) network. Specifically, it was studied the LPA of confections located in the city of Santa Cruz do Capibaribe, Pernambuco, formed mainly by small companies. For this, the survey method was used, analyzed through partial least squares structural equation modeling. The results had shown the interorganizational learning in this network is constituted by the intention of the small and medium companies (SMEs) to cooperate with the partners of the spaces known and made available by the network, called Ba; the importance of recognizing the value of the information made available in this network environment that is later acquired, transformed, and ultimately used or stored by these companies. The interorganizational learning model found in this productive arrangement demonstrates that companies do not absorb knowledge through assimilation, differently from other studies.
Keywords: Interorganizational learning; Local productive arrangement; Small and medium business.
The effects of leader intellectual stimulation, perceived organizational support, and leader-member exchange on employee innovativeness
by Leonel Prieto, Md Farid Taludker
Abstract: Employee innovativeness is crucial for firm effectiveness, competitiveness, and success in an increasingly knowledge-based economy. We examine systemic relationships among employees perception of organisational support, the quality of leader-member exchanges, and leader intellectual stimulation on employee innovativeness. Findings from structural equation modeling show that the joint effects of a working environment perceived by employees as supportive, high-quality leader-subordinate relationships, and leaders intellectual stimulation efforts may generate synergetic effects on employee innovativeness. Importance-performance analysis affirms the centrality of perceived organisational support on employee innovativeness. Research results suggest the increasing importance of legacy and indirect leadership effects on employee innovativeness. Theoretical and managerial implications and directions for future research are discussed.
Keywords: employee innovativeness; perceived organizational support; leader intellectual stimulation; leader-member exchange; direct and indirect effects; importance-performance analysis.
Roma Students and Their Inclusion in Schools
by Plamen Mirazchiyski, Jožek Horvat Sandreli, Špela Javornik, Veli Kreci, Ana Rosser-Limiñana, Anica Novak Trunk
Abstract: The article discusses the role of education in Roma inclusion. Education is the basic right of all children. Diversity is seen as an advantage and opportunity to make schools more inclusive, but educational inequality is greatest among the Roma. Education has an important role, as schools work on integration processes. Research on teachers attitudes towards Roma children shows that their willingness to work with Roma students needs strengthening. First, we present the current situation in the inclusion of Roma in schools. Next, the we focus on analysis of the RoMigSc project data related to inclusion of Roma children at school. The analyses of showed that educators and volunteers do not see Roma students as well included in schools and the main obstacle for this is their low school attendance. Also, there is a low cooperation between non-Roma and Roma students and parents, and Roma parents and schools, despite schools efforts.
Keywords: Roma children; social inclusion; school inclusion; integration; education; learning; parental cooperation; student cooperation; school enrolment; school attendance; RoMigSc project.
Connecting Secondary Education System with the Needs of Industry: The Case of Slovenia
by Ziga Cepar, Borut Likar, Petra Kunc
Abstract: This paper explores the issue of connecting secondary education and the needs of industry. The interrelationship of the two has a critical impact on the problem of unemployment among graduates of secondary vocational and technical education. First, using a least square multivariate regression analysis based on the sample of panel data on Slovenian municipalities by years from 2013 to 2016, we found that the existing connection between the needs of industry and secondary education system in Slovenia via corporate scholarships is not sufficient, which forms the basis for rejecting the hypothesis of the effects of that connection on youth unemployment. Therefore, measures that would encourage and improve the cohesion of economic and secondary education systems need to be introduced. The key result of further qualitative researchbased on the content analysis method applied to a data sample collected through semi-structured interviews (quota sampling)is a new model for achieving a sustainable dialogue between the secondary education system and the needs of economic sectors, with the aim of increasing the employability of young people and enhancing their innovativeness.
Keywords: secondary education; needs of industry; linking education and needs of economy; innovativeness; unemployment; labour market; cohesion model; Slovenia.
Intellectual Capital and Challenges of Halal Industry in Malaysia
by Muhammad Khalique, Jamal Abdul Nassir Shaari
Abstract: Presently halal industry has secured overwhelming responses from business professionals as well as from researchers. In 2019, the global halal food market reached a value of US$ 1.8 trillion, it express that this industry has strong potential to grow in near future. The bakery industry is recognized as the main industry of the halal food market. This industry is certifiable under the Department of Islamic Development Malaysia (JAKIM), the sole authority for Halal in Malaysia. Despite Halal, certification is a strong marketing promotion tool. The main objective of this research was to test the impact of intellectual capital on the business performance of SMEs. Structured survey forms were used to gather the primary data from 185 respondents that were picked through the purposive sampling technique. Results showed that the proposed six hypotheses were supported. This research contributed to the Theory of Intellectual Capital and proposed recommendations for the policy makers and entrepreneurs.
Keywords: Halal industry; intellectual capital; SMEs; business performance; Malaysia.
Triple Helix Collaborative Innovation and Value Co-creation in an Industry 4.0 Context
by Iqra Sadaf Khan, Osmo Kauppila, Bogdan Iancu, Marko Jurmu, Marko Jurvansuu, Susanna Pirttikangas, Johan Lilius, Mikko Koho, Erno Marjakangas, Jukka Majava
Abstract: Digitalization and Industry 4.0 promote a fundamental technological disruption that requires industry, research and government institutions to revisit their roles within the innovation ecosystems. Actors in this environment need to understand value co-creation during interaction and collaboration. The purpose of this study is to investigate the triple helix collaborative capabilities in an Industry 4.0 ecosystem context. The case under study is a Finnish national publicly funded research project involving five global manufacturers, three research institutions, and several small- and medium-size enterprises (SMEs). The results demonstrate that practices related to adaptivity, experience sharing, SME co-innovation and scale up can enable the ecosystem to be managed in a dynamic way. Yet, this type of operation requires the adoption of the ecosystem approach with mutual trust, intensive collaboration and the identification of common aims among the project participants. The presented co-innovation model can be used to design innovation ecosystem projects in the future.
Keywords: Collaboration; capabilities; Industry 4.0; innovation ecosystem; triple helix; value co-creation.
Exploring Students Anxiety Determinants in English Oriented Educational Programs
by Adel Alsamman
Abstract: The purpose of this paper is to investigate several determinants affecting the anxiety levels among the Business Administration Students enrolled in English oriented educational programs regarding the conduct of presentations and oral engagement in class, and to provide some recommendations to help them in overcoming this issue. The paper employs the explanatory approach to concentrate on the questions raised and identify the causal relationships among the study variables. A triangulation of data collection is used, in the form of survey, interviews and observation, on a sample of 52 enrolled students and educators to support the results reached from the data analysis with qualitative evidences. Findings reached demonstrate that among the different determinants, those related to the attitudes and evaluations of the audience play the most effective roles
Keywords: Anxiety; Foreign Language; Class Participation; English; Learning;.
Leader-Member Exchange Theory and its Relationship to Teachers Intrapreneurial Behaviour, Teachers' Work Engagement and Entrepreneurial Orientation
by Galit Klein, Moti Zwilling
Abstract: The current study aimed to explore how the relationship between teachers and their principals (Leader-Member Exchange; LMX) promotes intrapreneurial behaviours (i.e., entrepreneurial and innovative activities within existing organisations). The hypotheses were tested using paper-based surveys and scales distributed to 105 teachers. Findings indicated that the relationship between teachers and school principals (LMX) was significantly positively associated with intrapreneurial activities. A high quality relationship was also connected to entrepreneurial orientation (EO) and mediated by the teachers' work engagement. In addition, EO mediated between LMX, work engagement and intrapreneurial activities. In addition, four different machine learning algorithms were used to evaluate the hypotheses by classifying the study data. Na
Keywords: Intrapreneurial activities; Innovation; Entrepreneurial orientation (EO); School intrapreneurship; LMX; Work engagement.
Dimensional Approach to Assess the Benefits Of Video Lecture Capturing In Higher Education: A Case Study Of Qatar
by Habib Ullah Khan
Abstract: Education sectors have undergone many dynamic changes surpassing the age-old methodologies with contemporary digitalized ones. This journey of a couple of decades could witness many state-of-the-art pedagogy-related technologies, but the methods to assess the benefits of such technologies like video lecture capturing (VLC) are not specific. Mostly, the causal factors that influence the opinion about the benefits of VLC being subjective, the present research paper aims to explore such factors and assess the benefits of the VLC from the perspective of graduate students in Qatar. Thus, three benefit dimensions personality-related, course-related and learning-related- are considered, and the questionnaire is developed according to the students' opinions about these benefits gained from VLC. Due to the study constraints, only female students, spanning over two semesters (Sem1 & Sem2) and four courses (CC1, CC2, CC3 and CC4) of a reputed University in Qatar are considered for the study.
Keywords: Video Lecture Capturing (VLC); Lecture Capturing(LC); Education Technology; Personality-related benefits; Course-related benefits; Learning-related benefits; Massively Open Online Courses (MOOCs);.
Instructional Model Development to Enhance the Ability to Create Nursing Innovation
by Chayaporn Ekthamasuth, Wichai Sawekngam, Gunyadar Prachusilpa
Abstract: The objectives of this study were to develop and implement an instructional model based on Design Thinking and Reflective Practice Approaches to enhance the capacity to create nursing innovation for nursing students. This research design involved two phases of research and development, and 16 fourth-year nursing students were selected by purposive sampling. The data collected were analysed with scoring rubrics, descriptive statistics and content analysis. The instructional model called the "DGR model"employed the following five steps:1)preparation and inspiration; 2)data discovery and problem identification; 3)information retrieval and verification solutions; 4)development and inspection of innovation prototypes and 5) dissemination and reflection on learning. The model for nursing innovation capacity of nursing students, which has been promoted to an average score of capacity to create nursing innovation at a good level, produced more than specific criteria with a statistically significant level of .05.
Keywords: instructional model development; instructional model; nursing innovation.
Implementation of semi-autonomous robot as solution to water pollution from floating trash
by Hirdy Othman, Mohammad Iskandar Petra, Liyanage Chandratilak De Silva, Wahyu Caesarendra, Sena Seneviratne, Adam Glowacz
Abstract: A vast and immense global production of plastics had burdened the world ever since the increasing demand for plastics consumption for the past five decades. These non-biodegradable plastics were then thrown away and became wastes. Some of these plastic wastes were re-processed without any proper environmental protection controls which eventually caused the rapid destruction of the Anthropocene. It was estimated that more than 19 million kilograms of plastic wastes were spotted in the ocean annually. The adoption of a small-scale research project; the floating trash collector robot as the means of cleaning the water bodies was proposed. The robot is a semi-autonomous vehicle and is equipped with integrated sensors with a centralised Computational Processing System (CPS). The unique architecture of the exoskeleton design enables this robot to collect floating plastic wastes. This system is highly suitable and applicable to be used for Brunei's historical floating water village. This technology could also be adopted for other places in the world where plastic pollutions required intervention using an innovative solution.
Keywords: Plastic consumption; plastic waste; floating trash collector robot; innovative solution.
Factors Influencing the Spread of Cyberbullying Among
Adolescents in Private Schools: Kuwait
by Eiman Tamah Al-Shammari
Abstract: Cyberbullying has risen at an extraordinary speed in the educational sector in recent years. There is a shortage of published research in various social-cultural settings in developing countries, with the majority of the literature coming from developed and/or western countries. In this context, this study aims to determine the prevalence of cyberbullying and investigate factors associated with
cyberbullying in Kuwaiti private high schools, such as age, parental role, school role, educational level, and educational performance factors. The study was carried out on a sample of 700 students aged 14 to 18, and the results indicate that cyberbullying is common in Kuwaiti private schools and is age-related.
Several students, however, indicated that cyberbullying had no impact on academic success. Furthermore, the study found that cyberbullying has a detrimental effect on cyberbullying victims' psychological well-being. Furthermore, positively engaged and
considerate parents and schools contribute to the reduction of cyberbullying.
According to the study's results, school-based counseling centers are required to deal with cyberbullying situations. Anti-bullying activities should be developed and implemented in these facilities. They should also raise students' awareness of prevention and coping strategies.
Keywords: Cyberbullying; Bullying; Kuwait; Psychological; Technology.
The Quality Teaching and Learning Standard: Level of Understanding and Implementation by School Principals in Kosovo
by Fatjonë Bislimi, Osman Buleshkaj
Abstract: This study examines the second standard of principals professional practicethe Quality Teaching and Learning Standardby Kosovo school principals.
The combined method of qualitative and quantitative research is meant to better reflect participants perspectives and reinforce scientific interaction. The samples for this study were 272 primary and secondary school teachers from 26 different Kosovo municipalities, as well as 10 primary and secondary school principals from 5 Kosovo municipalities.
The results of this study show that school principals have a limited understanding of the Quality Teaching and Learning Standard. Findings show that school principals understand some of the qualities of effective teaching and learning, and they practice some leadership activities to foster implementation of the Quality Teaching and Learning Standard. The results of this study help identify the extent to which school principals in Kosovo are focused on the Quality Teaching and Learning Standard and serve as recommendations for improvement.
Keywords: School principal; quality teaching; learning; leadership.
Promoting Perceived English Reading Self-efficacy of Underserved Students Using an Out-of-Class Extensive Reading Module
by Chanisara Tangkijmongkol, Punchalee Wasanasomsithi
Abstract: Perceived English reading self-efficacy is one of the essential factors that facilitate development of English language ability as it motivates learners to read and learn. This qualitative study explored the outcomes of the implementation of an out-of-class extensive reading module to enhance perceived English reading self-efficacy of lower secondary students in a slum area in Bangkok, Thailand. The pre- and post-perceived reading self-efficacy tests, reading logs, teacher observation notes, and interview protocols were used to collect data in the study. The findings revealed that out-of-class extensive reading activities could help promote students perceived reading self-efficacy as it suited the specific characteristics of underserved students and motivated them to read. Thus, the out-of-class extensive reading module could be utilised to enhance perceived reading self-efficacy, which, in turn, could help develop reading ability of underserved students.
Keywords: perceived reading self-efficacy; extensive reading; out-of-class learning; underserved students.
Neurological examination lab during SARS-CoV-2 Pandemic: an experience from Humanitas University, Milan, Italy.
by Matteo Biroli, Valeriano Vinci, Licia Montagna, Silvia Oldani
Abstract: Core diagnostic and physical examination skills in neurology are fundamental for aspiring physicians. Merging theory with practical activities is an efficient way to strengthen the learning process. However, SARS-CoV-2 pandemic hard tested the possibility to perform them. This article aims at describing/evaluating the way Humanitas University managed this issue implementing innovative flipped-learning-based activities. The five-days neurology lab was re-designed aiming at avoiding unnecessary contacts, maximising skills acquisition and meeting students needs, satisfaction, expectations. Mandatory SARS-CoV-2 serology/swab testing before activities beginning assured every students safety. Students satisfaction assessment, performed through two online questionnaires, showed that the new organisation of the neurological lab received significantly higher appreciation compared to previous years activities. Flipped-learning-based activities helped grasping the essence of different neurological syndromes and the required skills to recognise them. In view of this, we believe that flipped-learning-based activities could constitute a powerful innovative method to build solid knowledge in the neurology field.
Keywords: neurological examination; SARS-CoV-2 pandemic; university; medical education; medical students; neurology; e-learning; flipped-learning; blended learning; physical examination.
Student-Led Active Learning Classrooms: A Comparison of Role-Playing versus Gamification
by Mathupayas Thongmak
Abstract: New strategies are needed to gain more students attention, engagement and interests in the MIS major. This paper, therefore, investigates the applications of two active learning approaches that are role-playing and gamification in an introductory MIS course from 2016 to 2019. The active learning approaches are conducted through student-led group assignments. The effectiveness of role-playing and gamification in terms of students perceived usefulness, engagement intention, and satisfaction are explored by a quantitative method, using an online questionnaire. This paper provides a comparison between two approaches and the guideline for effectively implementing them in a course from the students viewpoint. The study shows an example of student-led active learning activities, which reveals the opportunities for IS faculty to easily apply and research further.
Keywords: active learning; experiential learning; role-playing; gamification; information systems education; introductory course.
COVID19 Pandemic and Preparedness of Teachers for Online Synchronous Classes
by Deep Jyoti Gurung, Manyamuri Goswami
Abstract: COVID-19 pandemic has forced educational institutes to shut down, and teachers are compelled to adopt technology ardently so that the teaching-learning process does not suffer. Gradually, it is being realised that synchronous online classes are required to enhance the teaching-learning experience. The major challenge in India is the lack of preparedness of the teachers, as most teachers have little experience with technology. Nevertheless, they have to adapt themselves quickly. However, to effectively use technology for synchronous online teaching, teachers have to be technology ready and proficient with utilising the platform used for online classes. This study attempts to understand the impact of teachers preparedness on the use of online platforms for synchronous teaching during the COVID-19 pandemic. This paper integrates the technology readiness index (TRI) and Technology acceptance model (TAM), also known as the TR and acceptance model (TRAM), to investigate the phenomenon mentioned above.
Keywords: technology acceptance model; TAM; technology readiness; TR; technology readiness and acceptance model; TRAM; teacher preparedness; COVID-19; pandemic.
Academic impact of sudden and unforeseen changes in the learning environment due to the COVID-19 pandemic
by Alejandro M. Fernández-Castro, Roberto Sánchez-Cabrero, Yousef H. Eiadat
Abstract: This study evaluates the impact of changes in the learning environment due to the COVID-19 restrictions at the university level in Singapore based on the grades and student evaluations of 282 students from two cohorts who in 2020 experienced in-class and online teaching consecutively and compares academic performance in both learning environments considering the existing relationship between student evaluations and teacher-student interaction. Results show differences in academic performance on the final exam between the two modes, however, these differences are not related to the student evaluation of the lecturer nor teacher-student interaction as these remained unalterable despite the transition from in-class to online learning. The conclusion is that it is possible to maintain an optimum quality of education without alterations in student evaluations or in teacher-student interaction in both online and in-class contexts. However, it is necessary to design a course appropriate assessment strategy consistent with the specific learning environment.
Keywords: in-class learning; education online; e-learning; e-assessment; COVID-19; learning environment.
Learning from each other: leaders' social representations of career beginners and career beginners' self-assessment
by Kristina Rakini?, Urula ?ebron Lipovec, Katarina Babnik
Abstract: Todays youth face prejudice and stereotyping in the workplace; in times of crisis, such as the COVID-19 pandemic, their prevalence and strength may increase. We conducted a qualitative study of social representations of key exchange partners leaders and career beginners. In the first phase, we conducted semi-structured interviews to identify the dominant social representations that small business leaders (N = 9) hold about career beginners. In the second phase, we examined how future career beginners (N = 26) responded to five hypothetical work situations based on the leaders social representations. The social exchange partners shared the narrative that career growth, advancement, and financial incentives are important motivators for career beginners, but contradicted each other in their accounts of career beginners initiative levels and in their accounts of preferred leadership styles. The findings help to raise awareness of the mutual representations and expectations of different age groups in the work context.
Keywords: social representations; leaders; career beginners; thematic analysis; vignettes; age-related stereotypes.
Performance evaluation of mechanical engineering degrees using Partial minimum squares and Data Envelopment Analysis
by Enrique De La Hoz, Rohemi Zuluaga, Alicia Camelo-Guarín, María Suarez-Sánchez
Abstract: This study analysed the causal relationship between the learning outcomes acquired in high school and university by mechanical engineering students in Colombia. The methodology articulates partial least squares and data envelopment analysis. The data represents the standardised exams conducted by the Colombian Institute for the Quality of Education from 2012 to 2019. The results indicate that 42% of the degrees that receive students with high levels of high school knowledge cannot add value to higher education learning outcomes. In parallel, 21% of the programs that receive students with low academic performance in high school can reach high-performance learning outcomes in higher education. In conclusion, the present methodology contributes to the spectrum of knowledge of models that support decision-making in the educational field to focus on improving academic levels and educational quality.
Keywords: partial least squares; PLS; data envelopment analysis; DEA; education; predictive evaluation.
Personalized Recommendation Model for Senior Learning: A Case Study of Thai Seniors to Enhance Social Network Skills
by Kanchana Boontasri, Punnarumol Temdee
Abstract: To promote senior learning, this study proposes a personalised recommendation model using the combination of performance, preference, and physical condition factors of the learners, namely the 3P personalised recommendation model. Presented in the set of pre-defined rules, it consists of learning object selection and content presentation. A total of 68 Thai seniors aged between 60 and 83 years old from senior school participated in the case study for enhancing social media skills, how to use LINE application, on electronic learning platform. The learners were required to complete all learning objects with flexible learning paces. The recommendation was given to everyone individually after having each test in a learning object. The proposed model was evaluated in learning enhancement ability and learner satisfaction. The result revealed that the recommendation provided by the proposed model could effectively enhance learning efficiency of seniors. Also, the proposed model obtained satisfaction at the very satisfied level.
Keywords: senior learning; recommendation; personalised learning; social network skill.
Exploring the use of video-annotated peer feedback in oral presentation lessons
by CATHERINE NGUOI, Hadina Habil, NORA SAHARI
Abstract: This study explored the use of video-annotated peer feedback in supporting student learning in oral presentation lessons. Nine student volunteers from one of the polytechnics in Malaysia participated in three rounds of video-annotated peer feedback sessions to improve their oral presentation skills. Even though video-annotated peer feedback was found to focus primarily on structure and body language, most of the feedback were specific and cognitive feedback consisting of summary comments, problem/strength identification, solution and explanatory comments were identified. Collectively, students perceived the use of video-annotated peer feedback positively in their learning. The prominent themes emerging from the analysis of students journal entries: students active engagement in creative problem-solving, enhanced understanding of weaknesses in doing oral presentation and students self-reflection seem to confirm the potential pedagogical benefits of using this approach in teaching of oral presentation.
Keywords: video annotation; peer feedback; oral presentation; body language; cognitive feedback; student learning.
Influence of Corpus Tools on Taiwanese EFL Writers Learning, Reception and Production of Academic Clusters
by Chin-Wen Chien
Abstract: The mastery of academic clusters can contribute to writers self-confidence as well as a possible increase in the quality of their academic writing. This study explored the influence of integrating academic clusters and corpus tools into two courses among ten graduate students and 35 seniors in Taiwan. The analysis of the online posts, interviews, reflections and questionnaire concluded that rich exposure to academic clusters and corpus tools could foster graduate students and undergraduates knowledge and use of academic clusters in their academic writing. Integrations of academic clusters and corpus tools were suggested to be included into academic writing courses in order to foster EFL writers knowledge of and attitude toward academic clusters and corpus tools.
Keywords: academic clusters; academic writing; corpus tools; learning; writers.
The influence of differentiated instruction on the academic performance of mathematics students in universities
by Norman Rudhumbu, Daimond Dziva
Abstract: Differentiated instruction (DI) is a teaching approach which seeks to ensure that lecturers in universities understand and respond to the different learning needs, interests and abilities of each of their students to be able to come up with teaching experiences and tasks that improve and make learning effective. The purpose of the study therefore was to establish whether there were differences in the academic performance of students taught using DI and those taught using traditional methods at a selected open university in Zimbabwe. The results showed significant differences in the academic performance of students taught using DI and those taught using traditional methods, with those students taught using DI performing much better academically. The results further showed that there was no significant academic performance differences between male and female students taught using DI. These results have implications on theory and practice with regards to the teaching of academically diverse mathematics students in universities.
Keywords: academic performance; diverse students; differentiated instruction; performance differences; traditional teaching approaches; socio-cultural theory.
Elevating the organizational innovation and knowledge sharing capability through soft TQM practices
by Lim Ai-Fen
Abstract: The development of human capital skills and expertise is needed to transform the nations manufacturing industry into one that is smart, innovative, and resilient. Developing a human capital strategy (soft TQM practices) that places a premium on knowledge sharing (KS) and organisational innovation (OI) is crucial for the manufacturing sectors digital transformation. The purpose of this study is to provide a comprehensive understanding of the significance and connections between soft TQM practices, KS, and OI among manufacturers. Two hundred twenty two valid responses from manufacturing firms were analysed, the study discovered a significant and positive relationship between these three-dimensional variables using partial least squares-structural equation modelling (PLS-SEM). Meanwhile, KS acts as a mediator between soft TQM practices and OI. By advancing theories of knowledge-based dynamic capabilities (KBDC), this research demonstrates the great influence of soft TQM practices on both KS and OI, which is important for manufacturing firms redesigned pivotal management strategy.
Keywords: total quality management; TQM; knowledge sharing; organisational innovation; knowledge-based dynamic capabilities; KBDC; partial least squares-structural equation modelling; PLS-SEM.
A CHAID tree approach to motivation and academic performance in second language learning
by Alfonso Abad Mancheno, Roberto Sánchez-Cabrero, Ana C. León Mejía
Abstract: The findings of a study on the importance of affective motivation in learning a second language are presented in this article (L2). The study included 171 US university students who studied Spanish, German, Italian, or Japanese as a second language. The Dörnyei motivating model was used to create an online questionnaire, and the Chaid Tree predictive model outlined the most important variables that influence the Motivation to continue studying a second language. The findings show that the variables projection of intended effort and ideal self is both positively and significantly connected to students academic achievement and their intent to enrol in future foreign language programs. The deontic self, or ought-to-self, on the other hand, had no significant correlation with any of the other factors studied. There were no significant differences in gender in the cross-sectional analysis of age and gender, but there was a negative and significant link between age and academic achievement, as well as a positive and significant association between age and predicted effort.
Keywords: motivation; foreign language learning; ideal self; ought-to-self; age; gender.
University Students Level of Boredom and their Coping Strategies in Emergency Remote Education during the Coronavirus Pandemic
by Mehdi Solhi, Serap Önen
Abstract: The purpose of this study was twofold: firstly, we investigated whether there is a difference between male and female university students level of boredom and their boredom coping strategies (i.e., cognitive approach, behavioural approach, cognitive avoidance, and behavioural avoidance) in emergency online lessons during the COVID-19 pandemic, and then an attempt was made to examine whether the participants academic level (i.e., freshman, sophomore, junior and senior) affects their boredom experiences and boredom coping strategies. A total of 201 undergraduate students from a Turkish state university participated in the study. Results indicated that the male university students experience higher levels of boredom than their counterparts. In addition, the female participants exhibited stronger inclination towards using both cognitive approach and cognitive avoidance than the males to strategically cope with boredom. Besides, the participants with different academic levels did not score differently in their level of boredom and they indicated a significant difference only in their behavioural avoidance in coping with boredom. Indeed, as the academic level of the participants increases, they exhibit a greater tendency to use behavioural avoidance to relief boredom.
Keywords: academic boredom; boredom coping strategies; emergency online lessons.
Undergraduate Capstone Projects in Information Technology Course: Bridging the Gap Between Theory and Practical Skills
by Noman Mohammad, Khairudin Bin Kasiran
Abstract: This study was conducted in the School of Computing at a public university in Malaysia to identify the current issues in the existing undergraduate capstone project and to identify ways to improve the existing capstone project framework to make it more effective. Data was collected through in-depth, semi-structured interviews of faculty members and students who had recently completed the capstone project and focus group discussions. The findings reveal issues that could be categorised into: 1) lack of orientation; 2) role ambiguity between the supervisor and the lecturer; 3) misalignment between technical skills, project requirement, and support; 4) students prior educational background. Formal orientation, clear role allotment for lecturers and supervisors, more projects for each major subject, project-based experiences during courses, and inculcation of soft skills among students were some of the suggestions identified through data. The implications for various stakeholders and the limitations of the study have been discussed.
Keywords: capstone; project-based learning; computer education; Malaysia; undergraduate education.
Online Education in COVID-19 Scenario: Challenges, Mitigation Strategies and Exploring a Case Study in India
by Anindita Desarkar
Abstract: India is one of the largest nations with many geographical differences, which makes the learning process a difficult one in the present COVID-19 scenario. However, online mode offers big opportunity to reach out to students in remote locations though it has its own challenges too. This paper identifies a few such challenges and suggests mitigation strategies towards the same. In addition, an in-depth analysis is performed on a real COVID-19 student dataset to understand student overall behaviour in this pandemic situation as well as their experience in the online learning mode. Also, an automated framework of performing student feedback analysis is presented, which can be utilised to understand the quality of online classes by finding more useful insights from student responses. These measures will definitely support a vulnerable student population to overcome the uncertainties present in the period of extraordinary disruption.
Keywords: student; pandemic; learning environment; online education; psychological challenges; feedback analysis tool; India.
The Effects of Personalized Mathematic Instruction Supported by an Intelligent Tutoring System During the COVID-19 Epidemic and the Post-epidemic Era
by Jiyou Jia, Shanshan Li, Yanying Miao, JInxia Li
Abstract: It is hard to find empirical study to examine the online learning or blended learnings effect on school pupils regular exam performance during the COVID-19 epidemic and afterwards. This study attempts to fill in this research gap. An intelligent tutoring system (ITS) was utilised in mathematics online instruction in many elementary and middle schools in China. It supports individualised teaching and learning and has positive effect on students learning. Two case studies are introduced to illustrate the systems functions and effects on students mathematics learning performance. In the first case, a mathematics teacher in a junior high school provided the students with differentiated assignments during the epidemic. In the second case, a teacher in a primary school utilised the ITS to implement blended learning after the epidemic. Quasi-experiments were conducted and the regular examinations data analysis result shows that the treatment group outperformed the control group.
Keywords: online learning; personalised learning; blended learning; intelligent tutoring system; ITS; epidemic; mathematics instruction.
Metacognitive Strategies Use in Fostering EFL Learners Writing Skill during Remote Learning
by Raja Khan, TRIBHUWAN KUMAR
Abstract: Writing is a critical ability for efficient communication practiced extensively starting in primary school, yet individuals do not demonstrate appropriate writing competence in higher education. The closure of the offline classes has also impacted the learners writing abilities. This quasi-experimental study aims to improve students writing skills in the online classroom by boosting metacognitive practices. During online writing practice, learners were given instructions to use and gather information using metacognitive strategies. This studys respondents were 80 EFL students from PSAUs intermediate level. The data was acquired using a metacognitive survey and a writing task test. The Cambridge University rubrics were used to score the writing test. The metacognitive strategies employed by the teacher-researcher in writing paragraphs assigned during the writing instruction aided students consciousness in developing their writing process. The results showed an increase in the participants writing skills inconsistency and cohesion. It suggests that metacognitive strategies are essential in strengthening learners critical thinking capacity and encouraging them to organise, develop, and plan writing into a meaningful narrative.
Keywords: writing skill; metacognitive skill; writing practice; remote learning; teaching mobility; metacognitive survey; PSAUs intermediate level.
Perceptions and the New Paradigm of Thai Vocational Education
by Nongluck Manowaluilou, Prachyanun Nilsook, Prompilai Buasuwan
Abstract: The objectives were to: 1) assess and analyse students perceptions toward vocational education; 2) propose a new paradigm and alternative pathways to change students perceptions about vocational education. The use of mixed methods in this study developed a better understanding of secondary students decisions towards vocational education. The results obtained from different methods have enriched the understanding of vocational education issues and advanced research in vocational education. A five-point Likert scale questionnaire was used to analyse the perceptions of 802 secondary students from six Thai regions toward vocational education. In-depth interviews with 18 students in grades 712 were analysed using a content analysis. Secondary students who had completed or were enrolled in vocational education influenced secondary students views on vocational education. A new paradigm is required for new vocational education images, which may modify the image of vocational education and contribute to a new paradigm shift in vocational education.
Keywords: vocational education innovation; new paradigm in vocational education; perceptions of vocational education; vocational learning.
Formative feedback using quick polls: Benefits, challenges and engagement
by Angelito Calma, Lusheng Shao, William Ho
Abstract: This study investigates students perceptions in a formative feedback initiative introduced in a quantitative management subject. It uses data from 157 undergraduate and graduate students over two semesters collected via a survey and focus group discussion. It provides a novel contribution to the under-researched area of formative feedback in business education. Results were generally positive, with over 75% of the students agreeing that formative feedback is useful. They reported positive results across the survey questions relating to ease of and keenness to the feedback activity, their enjoyment in participating, improvement in their understanding, the usefulness of the feedback, and whether they would recommend such activity in other subjects. Results from the focus groups also reiterate these positive perceptions, where students highly regarded the immediacy and usability of the feedback in their learning and the engaging and non-threatening nature of the activity. Implications include practical uses and applicability to other disciplines.
Keywords: feedback; formative feedback; business education; business decision analysis; polling.
Inclusion of Academic Self-Efficacy, Motivation, and Engagement with The Pre-University Cognitive Ability To Predict Students University GPA
by Ahmed Aldarmahi, Ismail Fasfous, Nada Abuarab, Asma Alkusayer, Mohamed Ahmed
Abstract: In recent years, much attention is given by education researchers and accrediting bodies to the role of non-cognitive ability on academic success and potential employment. This research paper aimed to explore the combined influence of non-cognitive and cognitive predictors in forecasting the academic performance of students, measured by university grade point average (GPA), at the end of the second year in university in Saudi Arabia. Results indicate that the key predictors of university GPA were academic achievement test/general aptitude test (AAT/GAT) scores and High School GPA (HSGPA). Pre-university cognitive abilities (AAT, GAT, and HSGPA) were collected from 1,121 participant students. Academic self-efficacy (AS), achievement motivation (AM), academic engagement (AE), and social engagement (SE) of students as key non-cognitive abilities for academic performance were determined. A moderate positive correlation between cognitive factors and AS and AM was found. On the contrary, a weak negative correlation was found with the AE and SA. Using the stepwise regression analysis, AS, AM, and AE together significantly predicted the university GPA over and above AAT, GAT, and HSGPA. A binary logistic regression analysis model was able to predict college of medicine students with a percentage of 68.4% without prior knowledge of university GPA.
Keywords: academic performance; self-efficacy; social engagement; motivation; cognitive factors; university GPA; higher education.
Developing Entrepreneurial Intentions in Emerging Markets: A Comprehensive Review of Educational Factors
by Zainab Abdallah, Mohammad Al Khasawneh, Amro Al-Madadha, Majd AbedRabbo
Abstract: This research investigates the effect of entrepreneurship education on graduates entrepreneurial intentions in emerging markets. It examines the effect of student, teaching, and learning factors on graduates entrepreneurship intentions in one integrated model. A quantitative approach using survey methodology was conducted in the emerging market of Jordan. In addition, structural equation modelling with 614 responses was carried out to assess the relationships hypothesised in this research. The findings indicate strong evidence for optimising entrepreneurship education on entrepreneurial intentions. Furthermore, effectively motivating students to study entrepreneurship using modern teaching capabilities reduces risk-aversion attitude towards entrepreneurial activities and positively increases entrepreneurial intentions towards starting up a business. This research extends the existing literature by incorporating other perspectives beyond student factors, including teaching and learning environment factors, to conclude the significant factors that facilitate entrepreneurship education. Likewise, the paper examined the effect of entrepreneurial education in emerging markets, which remains under-researched.
Keywords: entrepreneurship; entrepreneurship education; entrepreneurial intentions; emerging markets; Jordan.
A Data Mining Approach to Classifying E-learning Satisfaction of Higher Education Students: A Philippine Case
by MARIVEL GO, Rodolfo Jr. Golbin, Severina Velos, Johnry Dayupay, Feliciana Cababat, Jeem Clyde Baird, Hazna Quiñanola
Abstract: E-learning has become increasingly important for higher education institutions. It offers an alternative mode of learning for educational institutions during critical situations such as the COVID-19 pandemic. While e-learning has gained growing attention in the current literature, a significant gap is left unaddressed for emerging economies, particularly the Philippines. In this paper, the factors of e-learning in a higher education institution in the Philippines are analysed. A data mining approach is used to predict the satisfaction of higher education students given eleven features of the subjects. Four classifiers: 1) logistic regression; 2) support vector machine; 3) multilayer perceptron; 4) decision tree, are used to develop the predictive models. The findings reveal that the features considered in this paper can be used to accurately predict the student satisfaction towards e-learning of higher education students in the Philippines.
Keywords: e-learning; machine learning; data mining for e-learning; e-learning in the Philippines.
Innovation through Indigenous Knowledge Sharing, Organizational Memory, and Indigenous Knowledge Erosion on Indigenous Batik Enterprise (A Structural Equation Modeling in Action)
by Retno Kusumastuti, Achmad Nizar Hidayanto, Vishnu Juwono, Evie Oktafia, Kurnia Sandy, Halimatus Sa'diyah
Abstract: Indigenous knowledge is associated with the knowledge of indigenous communities that are shared from generation to generation. The aim of the study is to measure the influence of innovation to indigenous knowledge sharing, organisational memory, and indigenous erosion on indigenous Batik Enterprise. This study using a quantitative approach and data collecting method were a self-administered questionnaire and virtual focus group discussion with the representative of Indigenous Batik Enterprise. The results showed that indigenous knowledge sharing has an effect on organisational memory of indigenous batik enterprise. Second, innovation has an effect on organisational memory on Indigenous Batik Enterprise. Third, indigenous knowledge erosion has an effect on organisational memory. Fourth, indigenous knowledge erosion has a significant effect on indigenous knowledge sharing. Fifth, innovation has a significant effect on indigenous knowledge erosion.
Keywords: innovation; indigenous knowledge sharing; indigenous knowledge erosion; knowledge management; organisational memory.
Open innovation and new product development in food manufacturing SMEs: the role of trust
by Kewalee Silapacharanan, Pittawat Ueasangkomsate, Haruthai NUMPRASERTCHAI
Abstract: The rapid changing of the business environment and technology has led many SMEs to engage in new product development (NPD) so as to deliver competitiveness in the market. This study is aimed at explaining the relationship between open innovation (OI), trust, and NPD performance in SMEs. Data is collected through a survey from 123 Thai SMEs in food manufacturing involved in launching new product during 2017 to 2019. The data was analysed by descriptive statistics and PLS-SEM. The results show that outbound OI practice has a direct effect on enhancing NPD performance, whereas inbound and coupled OI implementation need trust as a mediator, thus having an indirect effect on such performance. The findings reveal that SMEs in food manufacturing need to recognise the importance of open innovation along with the building of trust, if they are to achieve higher NPD performance.
Keywords: open innovation; trust; new product development; NPD; SME; food; manufacturing.
The productivity of technological networks in the Amazon innovation system: an analysis about the Triple Helix system in the state of Par
by Phelipe André Matos Cruz, Márcia Jucá Teixeira Diniz, Jorge O. Moreno
Abstract: One of the biggest challenges for the economic science is understanding sustainable practices of innovation. In this sense, we analysed factors contributing to the improvement and continuity of partnerships between university, government, and industry. For this, we observed institutional partnerships in Para (Amazon region) according to the structure of the Triple Helix model. We applied the data envelopment analysis (DEA) to measure their technological productivity and the social network analysis (SNA) to illustrate their connections. We found that the insufficiency of the Transformation Industry may have limited the entrepreneurial potential of universities and the development of the Innovation System in that region. This way, our experiment contributes to the Amazon innovation system (AIS) knowledge and attends to recent calls to adapt traditional models to present different realities of technological collaboration.
Keywords: triple helix model; Amazonian innovation system; productivity; social network analysis; SNA; data envelopment analysis; DEA.
Cognitive Styles and Informal Learning Strategies in the Workplace: The Mediating Role of Intrinsic Motivation
by Sergio Santoro
Abstract: This study analyses the relationship between cognitive styles and managers informal learning strategies. Intrinsic motivation is considered to be a mediating variable between these two constructs. Structural equation modelling was used to evaluate the relations in the research model. The hypotheses proposed in our research model were tested on a sample of 244 bank managers from all Brazilian regions. Results show that, from the three-dimensional model of cognitive styles, knowing cognitive style has a positive effect on both cognitive and behavioural learning strategies, whereas planning and creating cognitive styles have positive effects on behavioural learning strategies but they have non-significant effects on informal cognitive learning strategies. Intrinsic motivation mediates the relation between cognitive styles and informal learning strategies.
Keywords: psychological trait; cognitive styles; workplace informal learning strategies; intrinsic motivation.
A Study on assessing innovation management capacity based on ISO 56002 for enterprises in Vietnam
by Van Thanh Nguyen, Minh Hiep Ha
Abstract: The survival of enterprises depends heavily on their ability to innovate. As the world becomes increasingly global and the development of new technologies is accelerating, the ability to innovate effectively may be even more important in the future. However, innovation management can be difficult and many managers feel frustrated that there is no clear method for doing it. The purpose of this study is to investigate the current state of innovation management of some enterprises in Vietnam and identify the main factors that affect innovation management in Vietnams businesses. The reality of innovation management was analysed by a survey on innovation management of businesses in Vietnam based on dimensions specified in the innovation management standard ISO 560002. The survey result shows that many of the innovation elements in ISO 56002 are found in the practices of leading enterprises in Vietnam and that in Vietnam, larger-sized firms tend to struggle to apply the requirements of ISO 56002.
Keywords: productivity measurement; SMEs performance analysis; innovation management; innovation; best practices for innovation management; innovation practices; ISO 56002; Vietnam.
Assessing models of research utilisation for emergency management practice
by Christine Owen, Noreen Krusel, Loriana Bethune
Abstract: In Australian and New Zealand emergency management organisations, using research to inform practice has been increasing. However, models to inform utilisation remain untested. This paper assesses two models of research utilisation to inform the practice of emergency managers. These are the science-push/demand-pull model and a socially interactive organisational model. The paper discusses findings from a 2018 survey that was used to investigate the perceived effectiveness of research utilisation. The findings show that both models are positively associated with implementation of research utilisation and perceived organisational learning. However, the socially interactive organisational model was a better fit to predict these indicators. Of the social interaction variables, conversations and communities-of-practice were positively associated with utilisation. The findings show that more work is needed to understand the organisational conditions that facilitate successful implementation of research outcomes.
Keywords: research utilisation/utilisation; learning; emergency services organisations; evidence-informed practice; socially interactive organisational model; communities-of-practice.
Mobile media multi-taskers in a university class. Self-regulation enhances learning performance
by Magdalena Mazurek
Abstract: Media multitasking has been proven to distract university students, impairing their academic performance. However, the mobile media generation, raised with instant access to mobile internet, used to dividing their attention between online and offline activities, could be expected to multitask productively. This is why a sample of 46 students, homogenous in terms of age, cultural background and field of study, was subjected to an experiment. Given the opportunity, a majority of participants engaged in distractive online activities during a face-to-face university class. Electronics usage appeared to affect their overall data retention as well as memory for two out of three specific types of information. Nevertheless, self-regulated technology use (for class-related purposes only) correlated with high learning results. Low mean electronics usage throughout the experiment, both self-reported and actual, combined with participants' written comments on consequences of media multitasking, indicates that students are aware of the detrimental impact of media distraction on academic performance. The findings demonstrate that the best academic results could be achieved by incorporating class-related online activities into the learning process.
Keywords: media multitasking; self-regulation; mobile media generation; internet skills.
Perception of ICT use by residents of smart cities
by Benjamin Lesjak, Iztok Pšenica
Abstract: A smart city integrates two very complex systems - ICT and the city. A six-dimensional model defines it as: smart people, smart economy, smart governance, smart mobility, smart environment, and smart living. Smart cities have developed a number of solutions for a better quality of life, using a wide range of ICTs, often interconnected into an integrated platform, which was researched in the article. Surveying the urban population of Slovenia shows preference for use of smart city ICT solutions, especially with perceived improvement of quality of life, connected to growing simultaneously with the city size. Interest in the use of smart city ICT services increases with ICT skills but is not affected by age and education level.
Keywords: smart city; information and communication technologies; ICT; ICT skills; smart devices; city services; adopting technologies.
The effects of gender and age on factors that influence purchase intentions and behaviours of e-commerce consumers in Indonesia
by Farah Alfanur, Yasuo Kadono
Abstract: This study aims to provide new learning from consumer behaviour viewpoints by understanding the effects of gender and age on consumer purchase intentions and purchase behaviours, specifically in the context of e-commerce in Indonesia, by developing a hypothetical structural model that comprises nine motivational factors: convenience, perceived website quality, social influence, facilitating conditions, hedonic motivation, economic reasons, security, variety and delivery. The results of statistical analysis of data collected from 400 e-commerce consumers using structural equation modelling indicate that males are affected by perceived website quality and convenience, while females are affected by security, economic reasons, convenience and social influence. Furthermore, consumers under 30 years old are affected by convenience and perceived website quality, while consumers who were 30 years old and above are affected by facilitating conditions, economic reasons, security and social influence. Thus, the associations of social influence, economic reasons and security with purchase intention are moderated by gender and age. These findings are beneficial for e-commerce research and businesses from the viewpoint of Indonesian consumers' motivations categorised according to gender and age.
Keywords: e-commerce; learning; purchase intentions; purchase behaviours; gender; age; Indonesia.
Measuring inductive reasoning in school contexts: a review of instruments and predictors
by De Van Vo, Benő Csapó
Abstract: Inductive reasoning is a cognitive process of drawing general conclusions from individual facts; it is one of the core components of fluid intelligence. This paper aims to explore characteristics of assessment instruments and trends in measuring inductive reasoning through a systematic review based on the PRISMA guidelines. The article reviews 38 empirical studies in educational contexts from 1997 to 2020. We found that the types of inductive reasoning tasks appeared unchanged over 23 years, but they grew more diverse and gradually evolved from paper-based to technology-based administration, in which non-verbal analogy problems have formed the most common subtest in evaluating inductive reasoning. The review findings also showed that inductive reasoning is closely related to numerous variables, such as age, discipline performance, scientific reasoning and problem-solving skills, while gender differences may depend on particular cultures. Correspondingly, the proposed focus was discussed to further assess this ability.
Keywords: inductive reasoning; non-verbal analogies; assessment of inductive reasoning; PRISMA; intelligence; assessment for learning; technology-based assessment.