Forthcoming and Online First Articles

International Journal of Automotive Technology and Management

International Journal of Automotive Technology and Management (IJATM)

Forthcoming articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

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International Journal of Automotive Technology and Management (1 paper in press)

Regular Issues

  • Incumbent firms offering digital services: insights and lessons learned from the automotive industry   Order a copy of this article
    by Micha Bosler 
    Abstract: Regarding the current transformation within the automotive industry, connectivity is one of the major drivers. Meanwhile, incumbent OEMs have several years of experience in offering connected car services. Based on a multiple-case study of four incumbent automobile manufacturers, this article addresses the research question of what challenges occurred due to the introduction of digital services and how the firms responded to them. The findings are linked to one main explanatory approach. Due to their lack of experience in digital business, the OEMs tended to apply established principles from their core business. However, most of these dominant logics are unsuitable in the digital field, which explains the difficulties that arise and leads to important lessons learned. Agile methods, customer centricity, updatable platforms, more in-house development and value co-creation with partners were identified as changes in the way how the incumbent firms deploy and allocate resources.
    Keywords: Connected Car Services; Digital Services; Incumbent Firms; Connectivity; Automotive Industry; Digital Transformation.