Calls for papers


International Journal of Services Technology and Management
International Journal of Services Technology and Management


Special Issue on: "Co-ordination of Service Providers in Humanitarian Aid"

Guest Editors: Dr. Karen Spens and Dr. Gyöngyi Kovács, Hanken, Swedish School of Economics and Business Administration, Finland

Delivering humanitarian aid involves many different actors, including beneficiaries, donors, aid agencies, NGOs, logistics service providers, governments as well as military forces. The coordination and design of structures, processes and services is particularly challenging due to the conditions in which humanitarian aid is delivered, which can be described as unpredictable, turbulent, and requiring flexibility.

The international humanitarian community has repeatedly called for an increase in the coordination in delivery of aid. Therefore, there is need for more knowledge concerning the coordination between actors, from an intra-organisational as well as from an inter-organisational perspective. This special issue focuses on the coordination of logistical, technological and financial services of different actors working in humanitarian aid.

Subject Coverage
All research, which contributes to the understanding of the coordination of services, and service providers in humanitarian aid, is welcome. Contributors are encouraged to submit original manuscripts that are conceptual, case studies, or empirically-based; and focus on the following or other areas related to humanitarian aid:
  • Inter-organisational coordination
  • Supply chain integration
  • Logistics services and technologies
  • Third and fourth party logistics
  • Logistics knowledge management
  • Financial flows and services
  • Integrating financial and material flows
  • Health care services

Notes for Prospective Authors

Submitted papers should not have been previously published nor be currently under consideration for publication elsewhere

All papers are refereed through a peer review process. A guide for authors, sample copies and other relevant information for submitting papers are available on the Author Guidelines page

Important Dates

Closing date for submission of manuscripts: 31 October 2007

Communication of initial decision on manuscripts: 15 January 2008

Submission of final manuscripts: 29 February 2008