
International Journal of Advanced Operations Management
2012 Vol.4 No.3
Pages | Title and author(s) |
155-176 | Total quality management practices in manufacturing and service industries: a comparative studyFaisal Talib; Zillur Rahman DOI: 10.1504/IJAOM.2012.047634 |
177-194 | Employee's perception of the effect of Six Sigma projects on customer satisfactionAnthony L. Williams; Mahour Mellat-Parast; Stephanie G. Adams DOI: 10.1504/IJAOM.2012.047635 |
195-218 | A theoretical framework of soft TQM in successful implementationRameshwar Dubey; Tripti Singh DOI: 10.1504/IJAOM.2012.047651 |
219-252 | Some metaheuristic approaches for optimising tardiness of job and tool in a flexible manufacturing systemP. Udhayakumar; S. Kumanan DOI: 10.1504/IJAOM.2012.047683 |