Title: A stakeholder approach to student learning assessment

Authors: Graham K. Henning; Pamela Buckle Henning; MaryAnne M. Hyland

Addresses: School of Business, Hagedorn Hall, Adelphi University, 1 South Ave, Garden City, New York, 11530, USA. ' School of Business, Hagedorn Hall, Adelphi University, 1 South Ave, Garden City, New York, 11530, USA. ' School of Business, Hagedorn Hall, Adelphi University, 1 South Ave, Garden City, New York, 11530, USA

Abstract: Stakeholder theory has focused on the stakeholders of the organisation. That approach to stakeholder analysis may not address important processes in the organisation. This paper develops and discusses a two-level model of stakeholder analysis. This model determines the stakeholders and their salience for both the organisation and a process within the organisation. These two are then compared to ensure that stakeholder interests are addressed within important organisational processes. Student learning assessment is an important process in higher education; as such it is examined here from the perspective of the two-level model.

Keywords: learning assessments; stakeholder theory; two-level models; stakeholder analysis; student assessment; stakeholders; stakeholder salience; organisational processes; stakeholder interests; higher education; universities; Adelphi University; Garden City; United States; USA; education management.

DOI: 10.1504/IJMIE.2012.049346

International Journal of Management in Education, 2012 Vol.6 No.4, pp.347 - 362

Published online: 20 Dec 2014 *

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