Accountability for health sector performance: what does the New Zealand public want? Online publication date: Sun, 13-Jul-2003
by Karen A. Van Peursem, Michael J. Pratt
International Journal of Business Performance Management (IJBPM), Vol. 2, No. 1/2/3, 2000
Abstract: A method and rationale for selecting accountability-based report disclosures is applied in this Delphi analysis of 33 New Zealand public representatives who convey their preferences for the content of a public sector hospital report. The findings reveal interest in audited, comparative information which conveys, in particular, indicators of services provided and resource use, and a lack of consensus on whether to reveal profit or process indicators. Accountability implications of the method used and findings are discussed.
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