Cooperative learning and execution of work processes
by Jorg M. Haake
International Journal of Continuing Engineering Education and Life-Long Learning (IJCEELL), Vol. 12, No. 5/6, 2002

Abstract: Today's business processes are mostly performed by distributed, changing and increasingly cross-organisational teams. Learning about the business processes to be performed becomes an essential task for these teams. In this paper, the task of cooperative learning of process knowledge is analysed and an approach for supporting this task is presented. In the cooperative hypermedia approach to cooperative learning environments, features from hypermedia, process support, and groupware environments are combined to support representation of, access to, learning about, and application of process knowledge by a team. A scenario of use is presented in order to show that this approach can actually support all steps of the cooperative life cycle for learning process knowledge.

Online publication date: Mon, 21-Jul-2003

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