Title: Cooperative learning and execution of work processes

Authors: Jorg M. Haake

Addresses: Computer Science VI (Distributed Systems), FernUniversitat, Gesamthochschule Hagen, D-58084 Hagen, Germany

Abstract: Today|s business processes are mostly performed by distributed, changing and increasingly cross-organisational teams. Learning about the business processes to be performed becomes an essential task for these teams. In this paper, the task of cooperative learning of process knowledge is analysed and an approach for supporting this task is presented. In the cooperative hypermedia approach to cooperative learning environments, features from hypermedia, process support, and groupware environments are combined to support representation of, access to, learning about, and application of process knowledge by a team. A scenario of use is presented in order to show that this approach can actually support all steps of the cooperative life cycle for learning process knowledge.

Keywords: CSCL; CSCW; cooperative learning; collaborative learning; learning-on-the-job; process knowledge; process learning; hypermedia-based cooperative learning environments.

DOI: 10.1504/IJCEELL.2002.002145

International Journal of Continuing Engineering Education and Life-Long Learning, 2002 Vol.12 No.5/6, pp.448-471

Published online: 21 Jul 2003 *

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