Forthcoming articles

 


International Journal of Services, Economics and Management

 

These articles have been peer-reviewed and accepted for publication in IJSEM, but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

 

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International Journal of Services, Economics and Management (4 papers in press)

 

Regular Issues

 

  • Using Wireless and Mobile Technologies in e-Healthcare on a Wide Scale: The Issues and Challenges to Overcome   Order a copy of this article
    by Izabella Lokshina, Barbara Durkin 
    Abstract: With an increasingly mobile society and the worldwide deployment and utilization of wireless and mobile infrastructure, wireless and mobile network technologies can support many current and emerging e-healthcare applications. However, before wireless and mobile technologies can be used on a wide scale, there are many issues and challenges to be addressed. These include how to effectively manage the complexity of wireless and mobile networks in e-healthcare applications and best utilize the capabilities of diverse wireless and mobile technologies. In this paper, we examine how wireless and mobile technologies can be used in e-healthcare on a wide scale. In addition, we identify a large number of open issues and challenges to overcome and offer concluding remarks.
    Keywords: wireless and mobile network technologies; location management system; medical inventory management system; intelligent emergency management system; patient monitoring system; mobile telemedical services; e-healthcare applications.

  • Webographics and perceived service quality: An Indian e-retail context
    by Prateek Kalia 
    Abstract: Despite of rich perceived service quality (PSQ) research in online context there is no known study which has comprehensively explored difference in PSQ within webographic characteristics (WC) of e-shoppers. With the said objective, an online survey has been administered to 308 respondents, who have done atleast one e-purchase in past six months from major e-retailers in India. Hypotheses for seven WC i.e. computer experience, Internet experience, ability to use Internet (Webskill), usage level, connection speed, mobile operating system and data plan have been tested by applying Kruskal-Wallis (H Test) and Mann-Whitney Test. No significant differences with respect to PSQ within different WC have been found, except within Webskill and data plan categories. A post hoc test confirmed statistically significant difference within fair-very good and good-very good Webskills with respect to PSQ.
    Keywords: Webographics; electronic retail; perceived service quality.

  • Fuzzy time series theory application for tourism demand   Order a copy of this article
    by Tsung-Yu Chou, Ming-Tao Chou, An-Chi Liu 
    Abstract: This article offers a study of Taiwans tourist arrival data in order to establish a fuzzy time series model that can be used to analyze the relationship between remuneration and future tourist arrival rates of change. The results of the analysis are as follows. (1) The model showed that the predictive value of the 2015 tourist is 8,694,639 and its trading range fluctuates (2551595, 8694639). (2) The tourist index rate of return remains positive, and the prediction error within the group averages 0.24%; an error range of less than 5 percent indicates a good prediction model, and suggests that this article can serve as a useful reference to stakeholders.
    Keywords: Fuzzy; Tourism forecast; time series.

  • The relationship between Knowledge Management and Firms Performance within Accounting Firms in Malaysia: A literature review and proposed structural model   Order a copy of this article
    by Teik Wah Keoh 
    Abstract: This research paper is to develop a conceptual framework to study the various Critical Success Factors (CSFs) for implementation of knowledge Management (KM) processes in Malaysian Public Accounting Firms, which is an area of research presently under-explored. The study examines the impact of proposed integrated CSFs on the firms performance based on the extensive literature reviews on the related topics and provides a basis of understanding on the possible contributing factors for the successful implementation of KM in Malaysian Accounting Firms and as a guide to senior management for their successful implementation of KM in the firms and to boost the firms performance, sustainability and competitiveness in this challenging business environment. This paper will also provides new information in term of filling the research gap on KM by provides an insightful foundation for further analysis and exploration of Knowledge Management in Malaysian accounting firms.
    Keywords: Knowledge Management Implementations; Critical Success Factors; Malaysian Accounting Firms; Firm’s Performance; Competitive Advantage; Sustainability.