International Journal of Management in Education (18 papers in press)
Self-efficacy and job satisfaction as antecedents of citizenship behaviour in private schools
by Manuel Soto, Omar Rojas
Abstract: This study evaluates the citizenship behaviour of customers and employees from a private school and aims to identify if variables like teachers self-efficacy and job satisfaction precede such a behaviour. The study was developed in the teaching field, where parents are considered as customers, teachers are employees from private schools that teach 6 to 18 years old students. The method consists of personal surveys applied to teachers and parents in order to measure their perceptions and opinions. The quantitative analysis applied was structural equation modelling. Results confirmed a positive and significative relationship between teachers self-efficacy, job satisfaction, organizational citizenship behaviour (OCB) and promoter citizenship behaviour. The study revealed that it is more probable that if a school has teachers showing a good level of self-efficacy, intrinsic job satisfaction and OCB, customers will be more satisfied and would recommend their private school to friends and relatives.
Keywords: organizational citizenship behaviour; self-efficacy; job satisfaction; orientation towards results; promoter citizenship behaviour.
Teacher education policy discourse in the midst of system reorganization and policy transfer: lessons for small and developing countries
by Blerim Saqipi
Abstract: This paper looks into the way teacher education policy interacts with policy transfer and with the ongoing devolution of education management competencies. Using the example of Kosovo and its teacher education policy, the paper brings out important variables that must be addressed when dealing with policy transfer projects in transitional contexts. Besides highlighting the need to consider some of the research questions in policy transfer and comparative education research in order to accommodate the specifics of small developing countries, the paper suggests that education systems in transition should adopt an analytical view to policy transfer and compare over-time orientation while adopting professional motivation behind policy transfer. At the same time, replacing existing practices of policy reception phase focus with efforts to ensure meaning-making and re-contextualization of new policies is crucial. This can avoid oversimplification of teacher education reform.
Keywords: Kosovo; teacher education policy; policy transfer; local context; standardization; system; developing; transition; school based development.
Factors Affecting the Implementation of Internationalization Strategies in Higher Education Institutions: Evidence from Bahrain
by Huda Alhalwaki, Allam Mohammed Hamdan
Abstract: The increasing rate of globalization is having a marked influence on education. Internationalization has developed in response to these changes. This study explores the progression of internationalization strategies in higher educational institutions in the Kingdom of Bahrain.
A quantitative methodology was adopted whereby data was collected to measure academics perceptions regarding the strategy factors and implementation processes in their institutions. Qualitative methods were used during interviews with key stakeholders in higher education.
The findings identified several factors that were perceived to influence the effective implementation of internationalization strategies. They also highlighted a gap between strategy and implementation practices which exists in higher education institutions. Academic staff members did not always agree that their institutions were committed to achieving the goals of their internationalization strategies.
It is recommended that a national internationalization framework be developed underpinned by clear policies and procedures that lead to the effective implementation of internationalization strategies.
Keywords: Internationalization; Globalization; Strategy; Higher Education; Higher Educational Council (HEC); Bahrain Economic Vision (2030); Influencing Factors; Institutional Commitment; National framework.
A bone of contention: teacher evaluation system in Greece
by Panagiotis Papakonstantinou, Tania Kolympari
Abstract: This paper explores the views of primary and secondary education teachers and their unions on the most recent Act of Parliament concerning the evaluation of teachers in Greece (Decree 152/2013). It examines the extent to which research participants agree with the proposed evaluation system taking into consideration the institutional framework; this paper also tries to achieve an understanding of the evaluation mechanisms in relation to the technocratic and transformative assessment model. Based on the analysis of qualitative data, it is found that participants are dissatisfied with the recent Parliament Act. Most teachers consider that education evaluation should be undertaken by the state and the administrative hierarchy, while fewer adopt a rather cooperative approach, based on a quasi equal balance of power between actors in the educational process and recipients. Teachers unions seem to maintain a visionary view, which largely relies on technocratic perception.
Keywords: teacher evaluation; transformative model; technocratic approach; union; qualitative analysis; Ministry of Education; Greece.
Environmental Management in Brazilian Higher Education
by Raquel Engelman, Patricia Tometich, Dusan Schreiber, Luis Felipe Nascimento, Edi Madalena Fracasso, Paola Schmitt Figueiro
Abstract: This research aims to investigate how the higher education institutions in Brazil are dealing with environmental issues. In this sense, a study was made to identify Environmental Management practices in Brazilian higher education institutions based on a survey with 75 institutions. The results showed that 22 practices are carried out by most of the Universities in the country. Institutions that prioritize environmental management, implementing Environmental Management Systems and deploying specific department for their management, have higher level of practices adoption. The results demonstrated that Brazilian institutions are oriented to comply with its environmental and social responsibility, but lack of resources (especially human and financial) and of interest of the own higher education institutions interest are some of the the main barriers found. The higher education institutions organize awareness programs for employees, and environmental policies are their management priorities, being part of their strategic planning and budget forecasting.
Keywords: sustainability; sustainable organizations; environmental management; sustainability education practices; sustainability in management education; higher education.
Rule Mining models for Predicting Dropout/Stopout and Switcher at College using Satisfaction & SES Features
by Nashat Al-jallad, Xu Ning, Mergani A. Khairalla
Abstract: Predicting students dropout/stop-out and switch registration aspects at college is one of the important managerial issues that concern the academic institutions. This issue presents a specific challenge due to a large number of factors that can affect the student's decision and the imbalanced nature of the educational data. In this paper, a novel feature extraction method applied to student satisfaction and socio-economic features during the pre-processing stage to reduce the high dimensionality of the data. Thus, different interpretable data mining approaches, including decision trees and rule induction methods were examined using actual data of students at the Technical University of Palestine (PTU), Palestine. After applying resampling method to resolve imbalanced natural of the students data; the results showed that the student satisfaction and socio-economic status (SES) predictors are important to distinguish different registration aspects (dropout, stopout, switch). Moreover, the results revealed that J4.8 algorithm achieved best results due to the ability to apply an appropriate trade-off regarding accuracy versus interpretability.
Keywords: registration aspects; dropout; switch major; satisfaction; Socio-Economic status (SES); rule mining;.
A competency framework for internal quality assurance in higher education
by Raphael Jingura, Reckson Kamusoko
Abstract: Quality assurance systems in higher education play a key role in supporting and improving the quality of educational services provided by higher education institutions (HEIs). The role of internal quality assurance (IQA) in higher education is now well-established. This paper considers the professional competencies of IQA practitioners in HEIs. The focus is on building a body of knowledge for IQA. The objective is to contribute a theoretical framework that supports professional development of IQA practitioners in HEIs. The competency framework is synthesised from information available in literature. The framework is made up of two parts. The first part provides a map of the key functions of IQA. There are nine domains of the functions. The scope of IQA work includes, amongst others, setting the regulatory framework, evaluation, auditing, reviewing and facilitating improvement. The map of functions serves as the reference point of the competency framework. The competency framework is based on the triad model of knowledge, skills and attitude. The framework has nine domains which include; knowledge, communication, managerial, analytical, digital, research, interpersonal, personal skills and attitude. This forms the body of knowledge for IQA. IQA practitioners need this competency repertoire in order to perform their functions effectively and efficiently.
Keywords: internal quality assurance; higher education; competency framework; professionalisation; quality assurance practitioners; management; administration; digitalisation; external quality assurance; quality cycle.
Increasing teacher attendance in Indonesia: A longitudinal study in the remote elementary schools of southern Papua
by Basilius Redan Werang, Anak Agung Gede Agung, Andreas Au Hurit
Abstract: Teachers play a very important role in educating the future generation through their work of teaching. No matter how engaging or talented teachers may be, they can only have an impact on student learning if they are in the classroom. This study explored potential strategies to increase teacher attendance in Southern Papua. In doing so, the study employed both quantitative (a survey questionnaire) and qualitative (interviews) research approaches. Data were collected from a total of 81 teacher-related stakeholders. Results of the study revealed three main categories of strategies to improve teacher attendance in the remote elementary schools of Southern Papua, namely: (a) strategies related to teachers behaviors; (b) strategies related to teachers working conditions; and (c) strategies related to educational policymakers. Findings of this study demonstrate that, if the school supervisors and regional education administrators wish to improve teacher attendance and, in turn, improve students capability in reading, writing, and arithmetic (3Rs), then they have to think seriously of how to create a more enjoyable environment and policy for teachers to stay. Findings of this study may be imperative for the institutions of teacher training and education to make sure that all the teacher candidates are morally committed and mentally well-educated and trained.
Keywords: teachers; strategies; attendance; remote area; elementary schools; Southern Papua.
Extrinsic Work Motivation of Urban Secondary School Teachers: A Case Study of Public Secondary Schools and a Model Secondary School in Phnom Penh, Cambodia
by Tuomo Rautakivi, Ritthikorn Siriprasertchok, Vantha Korng
Abstract: This study aimed 1) to find out the most important extrinsic work motivation of public secondary school teachers in Phnom Penh; 2) to find out the most important extrinsic work motivation of the model secondary schools teachers in Phnom Penh; 3) to study the differences in motivation between teachers at the public secondary schools and those at the model secondary school. The sample of 478 of urban secondary school teachers, 374 out of the 5865 from the public schools and 104 out of 142 teachers from the model school, were selected through convenient sampling method from the two sample groups. Meanwhile, the cross-sectional survey design and theories of work motivation were employed in this quantitative study. The descriptive statistics were applied to measure the extrinsic work motivation of the teachers.
The result of the study suggested that 1) the factors: professional development, salary, work conditions and feedback are respectively the most important motivating factors for both groups of secondary school teachers. Moreover, the overall suggestion from most teachers was the increase of salary for public secondary school teachers.
Keywords: extrinsic work motivation; feedback; professional development; teacher motivation; secondary school teacher; working conditions.
Policy of selecting school headmasters in Palestine
by Ali Shaqour, Wajeeh Daher, Fadel Alsawayfa
Abstract: This study investigates the Palestinian Ministry of educations policy for selecting headmasters, through the ministrys official document, based on the leaders responsibilities framework. Few researches studied policy documents that involve selecting headmasters in the developing countries, so this study contributes to research on selecting headmasters in the developing countries in general and in the Palestinian context in particular.
The analysis was based on the responsibilities of the school leader framework developed by Marzano, Waters and McNulty. The collected data, after transcription, was analyzed using comparison lens. To do so, the transcribed data was compared and contrasted with the twenty one responsibilities of the headmasters identified by Marzano et al. The findings of the study showed that the studied document is consistent to some extent with school leadership responsibilities. However, the document needs to be more detailed and publicly available. The study raises concerns concerning preparing headmasters that are more qualified.
Keywords: headmasters’ selection; school leadership; headmasters’ responsibilities; standards.
Do Business Schools in India Know the Real Business World?:Exploring Some Perspectives on Academia-Industry Collaboration
by Ritika Mahajan
Abstract: The purpose of this paper is to explore academia-industry collaboration with reference to business schools in India. It attempts to explain the nature and extent of collaboration, challenges and issues in this regard, and strategies for improving the collaboration. Motivation for the study was found in the literature and the global and national debates at various fora on the training and preparedness of management graduates for industry jobs, relevance of management research for business, and the declining popularity of management courses; particularly in the Indian context. Interviews were conducted to gather qualitative data from 15 academicians and an equal number of industry experts selected using purposive sampling. Through these interviews, an enormous need to improve industry-academia interface emerged. The respondents discussed concerns, ideas and recommendations on various aspects of the collaboration which could be useful for business school administrators, faculty members as well as business managers in building synergies through teaching, research, consultancy and training.
Keywords: industry-academia collaboration; industry-academia interface; management education; MBA; business schools; Indian perspective.
Higher Education challenges for Public Universities in Mauritius
by Randhir Roopchund
Abstract: The research paper seeks to unravel some of the higher education challenges and opportunities with the wave of globalisation and internationalisation in the Mauritian context. The country ambitions to be an education hub such as Malaysia and consequently it is important to assess the current situation (opportunities and challenges) for important policy decisions. A qualitative approach has been used for the purpose for this research with the use of focus group study with key stakeholders in the higher education sector. The study also makes use of the Quality Audit Reports conducted by the Tertiary Education Commission to synthesise the key challenges. Reference is also made to global education reports and to successful educational hubs for purposes of comparison. The research findings emphasize the importance of effective human resource strategies, need to improve teaching and research quality and also the need to bolster the existing quality assurance system. There is also increasing emphasis on the use of technology in the higher education learning environment such as learning management system. The research emphasises the impact of globalisation on higher education which drives the need for a market oriented and student centred approach of global education. The main limitation is that the results may not be generalised and that it is specific to the Public universities in Mauritius.
Keywords: Higher education; Challenges; Public Universities; Quality Audit and
opportunities; TEC; Mauritius; Africa; Internationalization; globalization.
Management of Evaluation and Assessment Processes in Lower Secondary Schools in Slovenia
by Kristina Plavec, Maja Kerneža, Boris Aberšek, Andrej Flogie
Abstract: In today's society, acquiring knowledge is not enough. Learners and students have to be provided with problem-solving competences, which they are going to need in their everyday lives, and become trained for an independent, lifelong process of learning and constructive self-criticism, and accepting responsibility. This is especially important in teaching interdisciplinary and multidisciplinary fields, such as STEM (science, technology, engineering and mathematics). The teacher should encourage students to independently search for solutions, interpret the obtained results, develop critical thinking, and provide a critical self-evaluation of the solutions obtained. Evaluation and assessment is an indispensable element also of the studentsʼ self-evaluation process. The two basic research questions in this study were: What are the goals of testing and assessment? Do teachers manage to regularly monitor the studentsʼ progress?
The presented research focuses mainly on the strategies and methods for testing, evaluation and assessment in the interdisciplinary field of Science, Technology and Engineering (STE). The main research results showed that too little time is spent on formative assessment of individual students, and that students are thus unable to regularly monitor their learning progress; the information they receive is too general and does not provide the students with enough support for personal growth. According to the results obtained from the present, as well as a series of various other surveys, it is recommended for future research to take greater account of the different methods used in schools for regular testing of the studentsʼ knowledge.
Keywords: testing; evaluation; assessment; education; students; Science; Technology and Engineering (STE); lower secondary schools,.
Using business process management simulation to support continuous improvements in higher education management system
by Paolo Renna, Carmen Izzo
Abstract: Quality assurance has become an increasing importance topic in higher-education institutions. The countries that have signed the Bologna Declaration are agree to develop a quality-assurance process and governing body to ensure standard qualifications and quality throughout participating countries. The process approach is one of the crucial issues of the quality assurance models with description of responsibility, authority, procedures, plans and available resources. This research aims to support the decision about the organisation (resources allocation, process sequence, etc.) to improve the performance level. The main importance regards the simulation analysis instead of the only process description proposed in literature. The method proposed concerns the process modelling, defining the main influences for the performance and the simulation models for the numerical analysis. A case study in an Italian university based on the proposed method is developed improving the organisation with higher performance.
Keywords: business process management; higher education; simulation; quality assurance; resource allocation; customer satisfaction.
How interpersonal relations are affected by and affect the selection of head teachers in primary education: the teachers' perspectives
by Vasiliki Brinia, Stella Perakaki
Abstract: The purpose of this study is to investigate the views of teachers working in primary schools in Athens, Greece, on the importance of the election of the head teacher through the teachers' secret vote and on the importance of the head teacher-candidates' interpersonal relations with the other teachers regarding the head teacher selection process. The sample was 40 teachers from 15 different schools in the city of Athens. A qualitative approach through semi-structured interviews has been followed. The findings have shown that, while the most important selection criteria are the scientific qualifications, it appears that interpersonal relationships have eventually mostly determined the selection of head teachers. The present study is of value as it provides policy makers, both in Greece and in other countries that have adopted similar selection processes, with valuable insights on the way the selection process really works and on how it can be improved.
Keywords: head teacher's selection criteria; teachers' interpersonal relations; teachers' association; primary education; secret ballot.
Factors and information sources influencing students' consumer behaviour: a case study at an Italian public university
by Mariella Pinna, Giacomo Del Chiappa, Martina G. Gallarza
Abstract: This article examines the factors and the preferred sources of information that influence prospective Italian students' choice of a Department of Business and Economics at a public university. Results, based on quantitative survey data, show that both future undergraduate and future postgraduate students value the reputation of the university, the guidance services offered by the institution and the degree of specialisation as important factors that drive their choice, and peers' suggestions are the most relevant information source for both groups. The paper provides insights on how traditional elements are combined with more contemporary ones in domestic Students' Consumer Behaviour. Findings provide several implications for policy makers and managers in Higher Education.
Keywords: higher education; student choice; student consumer behaviour; motivation; information sources; domestic recruitment; public university; future undergraduates; future postgraduates; Italy; University of Sassari.
Educational leadership and total quality management: investigating teacher leadership styles
by Eleni Sfakianaki, Anna Matsiori, Dimitrios A. Giannias, Ioanna Sevdali
Abstract: This paper aims to investigate an important aspect of quality management in education - teacher leadership styles - as practiced by Greek secondary education teachers. A survey questionnaire was used based on a model developed by Giannias and Sfakianaki in 2016, which progresses the research originally undertaken by Blake and Mouton. A sample of 138 teachers provided their perceptions on the leadership styles they adopt. The study integrates leadership and quality management theories and explores teacher leadership styles in the Greek secondary educational system. Teachers can use their personal results for self-assessment and reflection as part of the total quality management process.
Keywords: education; leadership; total quality management; grid method; teachers.
Effect of the effectiveness of entrepreneurship education programs on entrepreneurial competency and business performance
by Elia Ardyan, Oscarius Yudhi Ari Wijaya
Abstract: The aim of this paper is to examine the influence of action-based approach and the effectiveness of entrepreneurship education program on entrepreneurial competency and students' business performance. The analysis used is structural equation modelling (SEM) which is using AMOS version 21 to process the data. The result showed that action-based approach has significant positive influence to entrepreneurial competency. Entrepreneurial competency which grew in students' awareness was able to influenced business work that developed. The effectivity of entrepreneurship education program will give great impact to entrepreneurial competency growth and students' business performance.
Keywords: action-based approach; effectiveness of entrepreneurship education program; entrepreneurial capability; students' business performance.