International Journal of Management in Education (27 papers in press)
- The ASEAN Economic Community 2015: a case study of challenges in Thai higher education
by Paipan Thanalerdsopit, Komsak Meksamoot, Nopasit Chakpitak, Pitipong Yodmongkol, Anchalee Jengjarern
Abstract: This paper presents an overview of Thailand's higher education system with regard to the challenges and opportunities presented by the forthcoming AEC 2015. The research is based on three main perspectives; policy, management and practice. A case study analysis of one faculty's preparedness for the AEC 2015. The paper concludes by showing that Thailand is partially prepared for the AEC 2015, but suggests mobility presented by the free flow of students, staff and finance throughout the ASEAN region is a significant force for educational change and requires an alignment of policy, management and practice.
Keywords: ASEAN Economic Community; AEC 2015; internationalisation; higher education; Thailand; educational policy; management in education; educational practice; case studies; student mobility; staff mobility; finance; educational change.
- Exploring determinants of students' experience, perceptions and loyalty intentions in higher education institutions
by Anand Agrawal, Vie Ming Tan
Abstract: This study aimed at developing a model to explore and analyse the relationships among determinants of students' experience, quality perceptions and loyalty intentions to higher education institutions (HEIs). A two-stage research was carried out to develop and test a structural equation model using partial least squares path modelling. The result of this exploratory study suggested that competent and caring academic staff, HEIs' processes and campus facilities have substantial effect on students' experience and their loyalty intentions. The result suggests that effect of non-academic staff and physical environment may have been overemphasised in the literature. The resulting model may also act as a predictive and diagnostic tool to aid improved service delivery in HEIs.
Keywords: student perceptions; higher education institutions; HEIs; service quality; student loyalties; campus facilities; academic staff; academic processes; PLSPM; student experiences; management in education; partial least squares; PLS path modelling; SEM; structural equation modelling; competency; caring; service delivery; predictive tools; diagnostic tools.
- Professional development of Roma teaching assistants in Slovenia
by Irena Bačlija, Anja Grabner
Abstract: Inclusion of Roma minority into educational systems can be achieved through many mechanisms; one of them is the Roma teaching assistant. Roma teaching assistants are usually required to speak Romani and/or be of Roma origin. However, the availability of Roma with the necessary level of training to assist in educational process is limited, thus it is important that individuals that are eligible to work as Roma teaching assistants are motivated into professional development. The paper elaborates on Roma teaching assistants' professional position in different countries and evaluates the professional development of Roma teaching assistants in Slovenia.
Keywords: affirmative action; human resource management; professional development; Roma minority; teaching assistants; management in education; Slovenia; human capital; HRM; human resources; educational systems; ethnicity; training; motivation.
- Implementing external evaluation in schools: the case of Slovenia
by Mateja Brejc, Andrej Koren
Abstract: The evaluation study includes the assessment of external evaluations which took place at nine schools in the spring of 2012. It draws on the data that were collected by means of document analysis and group interviews with the representatives of schools under evaluation as well as with external evaluators. The results indicate positive effects of external evaluations on school improvement. The article concludes with a discussion on findings, which are addressed from the perspective of the role that external evaluation plays, as well as from the perspective of introducing external school evaluation at the national level.
Keywords: educational quality; management in education; international perspectives; external evaluations; monitoring; evaluation studies; schools; school systems; Slovenia; document analysis; group interviews; improvement; school evaluations; school inspections.
- A proposed university admission model for Turkey based on computerised examination and decentralised placement
by Yavuz Keceli
Abstract: More than one and a half million students are centrally placed to departments of universities in Turkey through a central examination and placement system. However, there is a growing public unease and distrust towards the system itself after recent alleged mass cheating incidents. Therefore, this paper aims to develop a new university admission model based on computerised examination and decentralised placement, in order to improve the current system. The opinions of the major stakeholders of the university admission system were assessed via questionnaire survey and results are discussed. According to the results, the majority of the shareholders are expected to accept decentralised placement, but to show some resistance towards computerised examination.
Keywords: entrance examinations; Turkey; OSYM; management in education; university admissions; university selection; university placements; higher education; cheating; decentralisation; computer based examinations; stakeholders; universities; university admission models; computerised examinations; computerised exams; decentralised placement.
- Institutional and faculty role in academic achievements of students: evidence from a public sector university of Pakistan
by Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin, Talat Islam
Abstract: Applying the social exchange theory at educational institution, this research endeavour is aimed to find out impact of organisational (institutional) support on teachers' responsive behaviour, and ultimately outcomes of responsiveness in form of students' satisfaction and academic performance. This study was conducted on 32 teachers and 419 students, from the biggest public sector university of Pakistan. These teachers and students belong to ten faculties. Questionnaire was used to elicit response of both the respondent groups. Findings of the study reveal that provision of supportive environment (high perceived organisational/institutional support) positively influences teachers and they respond well towards the needs of students. This responsive behaviour increases both satisfaction and academic performance of students. This research highlights the role of educational institution in improving the quality of their product (students). Practical implications and future directions are also discussed at the end of the article.
Keywords: organisational support; teacher responsiveness; student satisfaction; student performance; Pakistan; institutional roles; faculty roles; higher education; universities; management in education; social exchange theory; academic performance; public sector; supportive environments; institutional support.
- Do Executive Students Feel a Sense of Community in the Online Classroom? Implications for Online Management Education and Student Learning Experiences
by Patricia D. Rafferty, Christine M. Anderson
- An Investigation Of The Branding Strategies Of The Top 20 Indian Business Schools
by Anju Gulla, Umesh Gulla
- Historical Development of Higher Education and Quality Assurance in Southeast Asia
by Baboucarr Njie, Soaib Asimiran, Ramli Basri, Suhaida bt Abd Kadir
- A Framework for Improving School Safety Management: Applying Lean Thinking to a Case Study in Thailand
by Pachernwaat Srichai, Pitipong Yodmongkol, Nopasit Chakpitak, Komsak Meksamoot, Pradorn Sureephong
- Identification and Modelling of Winners and Qualifiers for Management Institutes: Evidence from India
by Ritika Mahajan, Rajat Agrawal, Vinay Sharma, Vinay Nangia
- Integrated internal evaluation in a higher education institution
by Osmo Kauppila, Tuomo Kinnunen, Janne Harkonen, Jaakko Kujala
- Organizational factors influencing teachers inner sense of affective commitment to their schools in high- and low-accountability environments
by Knut-Andreas Christophersen, Eyvind Elstad, Are Turmo
- Evidence on teaching qualifications, characteristics, competence and lecturer performance in higher institutions in Nigeria
by Esuh Ossai-Igwe Lucky, Nurahimah Bt Mohd Yusoff
- Dear me: reflecting on the use of five-minute letters to assess students' personal development
by Stefania Mariano
- Communication apprehension among Chinese accounting and business students: a demographic exploration
by Alex Tun-Lee Foo, Paul GnanaSelvam, Chzia-Poaw Sim
- Survey on marketing tactics used to build private school image and increase parents' loyalty
by Shahab Alam Malik, Amna Mushtaq, Laeeq Hassan Jaswal, Shujah Alam Malik
- Students' perception of total quality management: role of location and gender
by Masoumeh Pourrajab, Ramli Basri, Shaffe Mohd Daud, Soaib Asimiran
- Management strategies to improve research performance in higher education: an ice-breaking model for the humanities and social sciences
by Krith Karnjanakitti, Nopasit Chakpitak, Pitipong Yodmongkol, Pakdeekul Ratana
- A cloud-based teaching framework: an introduction
by Robab Saadatdoost, Alex Tze Hiang Sim, Hosein Jafarkarimi, Leila Saadatdoost
- The contribution of the school head in the introduction and implementation of ICT (Information and communications technology) as innovation in an elementary school: a case study
by Georgios H. Potamias, Georgios D. Iordanidis
- The drivers of customer satisfaction for academic library services. Managerial hints from an empirical study on two Italian university libraries using the Kano model
by Gandolfo Dominici, Federica Palumbo, Gianpaolo Basile
- The moderating effect of physical and social environments on the relationship between perceived technology training and job commitment among academic staff at Nigerian universities
by Isidore Ekpe, Norsiah Mat
- SERVQUAL to measure perceptions and expectations of library users: a case study of a public university library of Pakistan
by Shahab Alam Malik, Shujah Alam Malik
- Hofstede and learning in higher level education: an empirical study
by Edward Dennehy
- Greek high school teachers' views on principals' duties, activities and skills of effective school principals supporting and improving education
by Sophia Anastasiou, Giorgos Papakonstantinou
- Raising of the participation age in the UK: the dichotomy between full participation and institutional accountability
by Steve Lambert, Uvanney Maylor, Annika Coughlin