Forthcoming articles


International Journal of Intelligent Enterprise


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International Journal of Intelligent Enterprise (15 papers in press)


Regular Issues


  • Adoption of Sustainable Supply Operation Quality Practices and their impact on Stakeholders Performance & Sustainable performance for Sustainable Competitiveness in Indian Manufacturing Companies   Order a copy of this article
    by Sumit Gupta, G.S. Dangayach, A.K. Singh, M.L. Meena, P.N. Rao 
    Abstract: In the present scenario the manufacturing companies are emphasizing on the sustainability practices at all levels of the product life cycle. The companies are primarily focusing on the sustainability of supply operations and the quality of supply operations management. The purpose of this paper is to present a research model that defines sustainable supply operation quality (SSOQ) practices in context of stakeholders performance, sustainable performance and sustainable competitiveness outcomes. This paper identifies research issues related to sustainable supply operations quality practices. In total 345 companies were analyzed with structural equation modeling. From the analysis, it is found that sustainable supply operation quality practices leads to the better sustainable competitiveness of the organisation. The study confirmed that the company takes the lead in achieving excellent stakeholders performance and sustainable performance through SSOQ.
    Keywords: sustainable supply operation quality; sustainable performance; stakeholder’s performance; sustainable competitiveness and structural equation modeling.

  • A Review of Multi-objective Inventory Control Problems   Order a copy of this article
    by Peeyush Vats, Gunjan Soni, Ajay Pal Singh Rathore 
    Abstract: This paper presents a comprehensive review, summary, and discussion on multi objective inventory control problems and the solution approaches. Since past decade, no seminal review paper has been published on multi objective inventory problems and the solution approaches. Therefore there is a requirement to present a review on the relevant field. In this review paper, current research practices in the relevant field and further research directions are suggested. This paper will be helpful for researchers and practitioners as; it is a single source of the relevant articles and helps to keep up to date on previously published research papers on multi objective inventory problems and the various solution approaches.
    Keywords: Multi objective; inventory problems; solution approaches; review.

  • A Framework for Sustainable Supply Chains: Evaluation of Implementation Barriers   Order a copy of this article
    by Bikram K. Bahinipati, Swayam S. Panigrahi 
    Abstract: Sustainable supply chain Management (SSCM) identifies and integrates a set of key business processes to provide products, services and information for value addition through collaborative and sustainable efforts of supply chain members. In order to accomplish this objective, sustainable supply chain practices need to be implemented to ensure a strong and healthy society without compromising the performance limits and governance, while attaining the environmental, economic, and social goals. The literature and industry experts have identified the critical inhibiting indicators for the successful implementation of SSCM practices. The sustainable supply chain evaluates different alternatives against multiple sustainable practice attributes which should be considered simultaneously to arrive at an appropriate implementation decision. The focus of this paper is to develop a framework for implementation of sustainable practices in Indian Small and Medium Enterprises (SMEs) for competitive advantage. An analytic hierarchy process (AHP) framework has been proposed for SMEs to resolve the conflicts and quantify the impact of critical inhibitors on SSCM implementation. The assessment of the priority weight of these inhibitors would help the decision makers to prioritise the action plan for implementation of SSCM practices. A sensitivity analysis is conducted to identify the sensitive points in the decision process.
    Keywords: Sustainable Supply Chain; Implementation Barriers; Analytic Hierarchy Process; Sustainable Practices; Sensitivity Analysis; Implementation framework.

  • An analysis of mathematical models for multi-site production and distribution planning   Order a copy of this article
    by Gaurav Kumar Badhotiya, Gunjan Soni, M.L. Mittal 
    Abstract: In todays competitive globalised market, it is imperative for enterprises to improve their efficiency, provide better service to customers, and facilitate better production and distribution activities. To do so, organisations are opting for producing at multiple manufacturing sites situated at geographically distinct locations. In the last two decades, there has been seen an increasing trend in articles working in the field of multi-site production and distribution planning. This paper defines multi-site production and distribution planning problem and provide direction for researchers and practitioners to understand the field and develop mathematical models in this area. The main objective of this paper is to analyse the existing mathematical models for identification of current research trend and future research directions. The literature is classified based on the problem formulation approach, aspects of the model, solution approach and applications. Following the classification of the articles; discussion, research findings and future research directions are indicated.
    Keywords: multi-site manufacturing; production planning; distribution planning; production and distribution planning; mathematical model; review.

  • Alignment of IT/IS In Business Strategies and Conceptual Knowledge of Employees: A Case Study of National Planning Commission of Namibia   Order a copy of this article
    by Habib Ullah Khan, Fillemon Johannes 
    Abstract: Adopting information technology or upgrading the existing technology being an expensive affair, thorough ground work involving all the staff is very much mandatory for successful expedite. As a step towards such process, NPC deployed a case study to know the conceptual knowledge of the employees regarding their awareness levels about the IT/IS strategies, business strategies of the organization and the benefits of the strategies alignment. So, the study is carried out by considering an unbiased sample of 62 staff recruited from all the departments. A structured study tool questionnaire is designed and is shared with all the members in a purely random manner. The sample is framed in such a way that it is representative of the population and has at least fifty percent of the total employees. The data obtained from such sample through questionnaire method served plethora of information regarding the status of employee knowledge levels. The data is analysed using statistical techniques like chi-square analysis and binary logistic regression model. A 5% level of significance is used to test the results. The analysis clearly portrayed the information gaps among the staff members as per their cadre, role and experience. It also revealed that staff with low level of experience (below 10 years) have very little or nil knowledge about the companys IT/IS initiatives and other related information. The study also advocated the concerned management and the policy makers to adopt the methodologies and practices to disseminate the vital information across all the streams of operations in organizations.
    Keywords: IT/IS Strategies; National Planning Commission (NPC); Conceptual Knowledge Employees.

  • Prediction of Software Quality using Neuro-Fuzzy Model   Order a copy of this article
    by Saumendra Pattnaik, Binod Kumar Pattanayak, Srikanta Patnaik 
    Abstract: In the era of digital systems, management of software project is the biggest challenge. So early prediction of software quality plays a vital role in software industry. It helps the management to take the qualitative decision. In this paper the prediction model proposed by us is a hybrid one with the combination of neural network and fuzzy logic which discards their individual limitations. This model provides some features which are able to deal with various objectives during the time of software development process. Using this model the prediction of software quality can be measured that also helps in checking the errors and avoiding the expense of redoing.
    Keywords: Fuzzy logic; neural network; software engineering; software quality; Lab-view; SPSS.

Special Issue on: Supply Chain Quality and Sustainability

  • Exploring environmental sustainability in the food service supply chains   Order a copy of this article
    by Gyan Prakash 
    Abstract: This paper aims to identify factors of environmental sustainability in the context of food service supply chains (FSSC). Factors of environmental sustainability have been identified from the review of literature. These factors have been used to capture desirability of restaurant owners and suppliers for adoption of the environmental sustainability indicators. Data have been gathered using a seven point Likert scale. Hierarchical cluster analysis has been used to combine these indicators into set of clusters. Mann Whitney U test has been used to assess the differences among the perceptions of the groups. Ten factors of environmental sustainability condense into four clusters. Application of Mann Whitney test reveals differences among the groups across certain indicators. Some indicators are interlinked with each other which pose challenges towards environmental sustainability. Restaurants owners as well as their suppliers find generic indicators to be more effective in the achieving environmental sustainability. It contributes to the body of knowledge by presenting a perspective from an emerging economy. This paper provides insights on adoption of environmental sustainability in FSSC.
    Keywords: Sustainability; food service supply chain; carbon footprint.

  • Managing Welfare Driven Supply Chains: Insights from the Indian PDS   Order a copy of this article
    by Gyan Prakash 
    Abstract: The objectives of this study are to understand the design, implementation and monitoring of social food supply chain. As a case in point Indian public distribution system (PDS) have been investigated. In India a public distribution system (PDS) and its improved version targeted public distribution system (TPDS) was carved out as a novel system of safety net operations for the distribution of scheduled commodities to the targeted citizens through a network of institutions comprising Food Corporation of India (FCI) warehouses and fair price shops (FPS). The methodology adopted is a mix of literature review, document analysis, interview with policy makers, officials responsible for distribution of food grains, fair price shop owners and survey of end users. It is inferred that this system is fraught with inefficiency at all stages of the supply chain and service delivery is poor. A hybrid approach is proposed to retain the current PDS supply chain while making suitable process redesigns, introducing ICT based interventions and involvement of private actors in service delivery.
    Keywords: Food Supply Chain; Public Distribution Systems; ICT Intervention; Service Delivey.

  • Assessment of Top Management Leadership and Commitment to Improve Perishable Food Supply Chain Quality (PFSCQ)   Order a copy of this article
    by Manmohan Siddh, Rakesh Jain 
    Abstract: The analytic hierarchy process (AHP) is a technique for arranging and examining complicated judgments by the ample and realistic framework. This study was performed to attain the relative significance of the factors affecting the quality of Top management leadership and commitment in perishable food supply chain. Three popular perishable food industries were acknowledged in a brainstorming phase, and an expert group has been made and it consists of all stakeholders of perishable food supply chain. The input from the result was used for the pair-wise comparison of the factors affecting quality of Top management leadership and commitment to PFSCQ. The contrast of the alternatives in AHP is based on the input taken from an expert team involving of perishable food supply chain stakeholders who exist in each of perishable food industry under study.
    Keywords: Analytic Hierarchy Process (AHP); Perishable Food Supply Chain Quality (PFSCQ); Multi criteria decision making (MCDM); Top Management Leadership and Commitment.

  • An Insight into Centralized Sourcing Strategy for Enhancing Performance and Sustainability of Multi-tier Supply Network   Order a copy of this article
    by Avinash Bagul, Indrajit Mukherjee 
    Abstract: In a multi-tier supply network, sourcing strategy, consisting of supplier selection (SS) and order quantity allocation (OQA) to selected supplier(s), is a critical and challenging task for practitioners. Every player, in every tier of sourcing network, attempts to select quality conscious suppliers and optimize its own inventory cost per unit time for OQA. However, this may results in sub-optimal solution(s) for overall multi-tier supply network. Considering centralized sourcing strategy for SS and OQA may provide global best solution and sustainable supply network. This paper attempts to quantitatively illustrate inventory cost saving for coordinated centralized sourcing strategy for all tiers compared to independent decentralized sourcing strategy at individual tier in the supply network. Suitable mathematical models (single and multi-tier) and corresponding solution framework is used to determine local optima and global best solution for a comparative analysis. A real life electric goods manufacturing industry case study is used to demonstrate significant cost advantage for a centralized as compared to decentralize sourcing strategy. Sensitivity analysis with varied unit material price is also illustrated in this study.
    Keywords: Supply network; Sustainability; Multi-tier supply; Supplier selection; Supplier Quality; Sourcing; Order quantity allocation; Inventory cost.

  • Developing the preferred supplier relationships A case study   Order a copy of this article
    by Sunil Kumar C V, Srikanta Routroy 
    Abstract: The manufacturer-supplier relationships along the manufacturing supply chains have become the rich sources for generating the sustainable competitive advantages. Consequently in developing these relationships, often the manufacturers are inclined to have preferred supplier relationships established so as to cater their long term requirements. In this regard, a manufacturer must adopt a scientific process to favourably associate with few selected suppliers and eventually choose to develop the right suppliers in order to generate the supply base advantages over the other manufacturers. However, in practice often the right suppliers are not systematically promoted and thereby the opportunities for achieving the potential growth of manufacturing supply chains are greatly lost. Considering this issue, the current study is focused on proposing a systematic approach for establishing the preferred supplier relationships. By implementing the proposed process, a manufacturer can ensure that the right suppliers are professionally endorsed and the manufacturer-supplier relationships are optimally flourished.
    Keywords: Preferred supplier concept; fuzzy analytical hierarchy process; fuzzy TOPSIS; manufacturer-supplier relationships; preferred supplier status.

  • Sustainable Supplier Selection by Way of Managing Knowledge: A Case of Automotive Industry   Order a copy of this article
    by Ahmad Jamalian, Abdolhamid Safaei Ghadikolaei, Mohammad Zarei, Rohollah Ghasemi 
    Abstract: For a long time, Knowledge Management (KM) has globally known as an enabler for Supply Chain Management (SCM). In addition, by developing the literature of sustainability in SCMs, Sustainable Supplier Selections (SSS) have widely been an importance issue. Thus, the main aim of the current research is to investigate the relationship between Knowledge Management Process Capability (KMPC) with SSS in one of the Iranian automobile manufacturer, so called SAIPA. In this regard, after reviewing the related literature the researchs model was extracted. Meanwhile, well-designed questionnaires were distributed among the 191 SAIPA Corps experts, who have had the adequate understanding of KM. Besides, an applied research has been used in this study as a research method, as well as a Canonical Correlation Coefficient for collecting the data. Furthermore, cross-sectional study has been used. Finally, based on the acquired results of the study in regards to the SAIPAs SCM, it can be claimed; there is a meaningful, as well as positive linkage between KMPC and SSS criteria.
    Keywords: Sustainable Suppliers Selection; Knowledge Management Process Capabilities; Canonical Correlation Analysis.

  • Coordination Quality Index: A metric for measuring the quality of coordination efforts in humanitarian supply chain   Order a copy of this article
    by Anand Gurumurthy, Lijo John 
    Abstract: Coordination challenges in humanitarian supply chain (HSC) have plagued logistician for long in the humanitarian domain. Since coordination requires deployment of resources in terms of manpower, material and money, it is a cost center by (Balcik et al., 2010; Stephenson, 2005) all the associated members of the HSC. The effectiveness of the coordination practice has a direct consequence on the performance HSC operations. Therefore, it becomes imperative for the managers to quantify the effectiveness of the coordination activities for improving the operations of HSC. This study aims to address this gap and provide humanitarian agencies with a decision support tool to measure effectiveness of its coordination strategies in achieving the related benefits such as improved resource utilization, better information sharing, improved perception of value of coordination, streamlined organizational mandates, etc. Coordination Quality Index (CQI) is introduced to address this need. CQI is an aggregate measure of the degree of implementation of various coordination practices carried out by the humanitarian agencies. Furthermore, the application of the proposed methodology is demonstrated in the setting of Chennai Flood relief activities.The results indicate that the overall quality score obtained for coordination during the Chennai floods was moderate to low. Though, the perception of value for coordination and effectiveness of resource utilization was from moderate to high, the major reason for the poor coordination was due to the poor information sharing, large diversity of actors and lack of streamlined organizational mandates. It was also found that, though there were efforts to improve coordination between the stakeholders in HSC during the relief operation of Chennai floods, benefits of the coordination were not achieved.
    Keywords: Coordination quality index; Coordination; Humanitarian supply chain; Case study; Chennai floods.

  • A Practical Quality Management System Implementation Framework for Small-Sized Companies   Order a copy of this article
    by Om Prakash Yadav 
    Abstract: An effective quality management system is critical for having a smooth and efficient supply chain system. Establishing and maintaining quality systems is more challenging for smaller companies compared to larger organizations. This paper presents a cost effective and do-it-yourself approach to design and implement a quality management system for smaller organizations. It proposes a quality system implementation framework for small-medium sized companies to enable their transition from a no-quality system to having a more effective quality system. The study also proposes an effective continuous improvement and system maintenance plan after implementing the quality system. The proposed framework is validated using a case study of a small door manufacturing company. The findings of this study reveal several setbacks during quality management implementation and suggest means to overcome them. Benefits and results achieved by implementation of proposed framework will be useful for quality practitioners, quality managers, consultants, and engineers, especially in small companies.
    Keywords: quality management system; implementation framework; small-sized; ISO 9001; continuous improvement; maintenance.

  • Supply Chain Risk Management and Quality: A Case Study and Analysis of Indian Automotive Industry   Order a copy of this article
    by Aditya Gautam, Surya Prakash, Umang Soni 
    Abstract: The purpose of this paper is to study supply chain risk management and quality aspects of Indian automotive industries. The potential risks are identified in the supply chain by taking the inputs from available literature. The supply chain risk management enablers are further identified so that most critical supply chain risks can be prioritized and ranked. The study successfully identified enablers from Indian automotive industry perspective which includes, relationship, multiple sourcing, redundancy, flexibility, coordination, visibility, collaboration, and postponement. This work also performed analysis of each enables and guidance to identify the most appropriate supply chain risk management strategy is presented. The survey tool for twenty highly experienced professionals is implemented. The results show that the top enablers are relationship and multiple sourcing in Indian context to design the most efficient risk management and supply chain quality improvement policies. It was also found out that production problem at supplier end, internal machine breakdown, and raw material fluctuations are most critical risks in modern Indian automotive supply chain environment.
    Keywords: Supply Chain Risk; Risk Analysis; Risk Identification; Supply Chain Risk Management; Indian Automotive Industry; Quality Improvement.