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International Journal of Business Innovation and Research

 

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International Journal of Business Innovation and Research (108 papers in press)

 

Regular Issues

 

  • The evolution of external technology commercialisation motives   Order a copy of this article
    by Antero Kutvonen, Irina Savitskaya, Pekka Salmi 
    Abstract: In this paper we have presented the case study examining the concept of evolution of external technology commercialisation (ETC) motives. The theoretical proposition that the lowering of uncertainty along the innovation process would lead to a distinct pattern of evolution of external technology commercialisation motives at different innovation process stages received some very encouraging support from the evidence collected. It was discovered that while ETC in early innovation phases tends to be strategic, towards the end monetary motives gain favour as valuation becomes easier. Thus we feel that the research merits continuation both in order to delve deeper into this phenomenon and to provide further validation to the anecdotal evidence presented here - that however does suggest that the concept is clearly apparent in the case of Company.
    Keywords: open innovation; external technology commercialisation; ETC; case study; technology transfer; technology management; strategic motives.
     
  • SME competence transformation - a case study on industrial structural change   Order a copy of this article
    by Kyllikki Taipale-Erävala, Pia Heilmann, Hannele Lampela 
    Abstract: The paper considers SME competence transformation resulting from structural changes in the forest industry. The focus is on change management of public actors and SMEs. The research data are based on publicly available industry data and 13 in-depth themed interviews of public actors, SME managers and start-up entrepreneurs. In this study, it is found that SMEs develop their business in response to external changes and are able to transform their competences to meet changed circumstances. Furthermore, it is noted that start-up companies base their business on formerly acquired skills and competences. Another important finding is that public actors manage structural change but, from the perspective of entrepreneurs, do not appear to meet the needs of SMEs and micro companies. The paper provides valuable insights into change management, competence transformation paths and possible pitfalls which public actors and SMEs may face when confronting business environment changes.
    Keywords: competence transformation; SMEs; structural change; industrial restructuring; public actors; innovativeness; Finland.
     
  • Exploring effect of service innovation on business performance of restaurants in India   Order a copy of this article
    by Nilanjan Chattopadhyay, Mrinalini Shah 
    Abstract: Food industry of the world is expected to touch $992 billion in 2014 with a volume of over 586 billion transactions. The restaurant business in India has witnessed exponential growth over the last ten years and this could happen due to increasing disposable income of youth, changing life style, working couples and innovations in restaurant business models. The restaurant and hotel industry have evolved due to a variety of business models meeting the needs of all customer segments, and at the same time, developing standardising services and innovative menus. The objective of this paper is to examine a possible relationship between innovativeness, effectiveness and efficiency of a restaurant. For this study, data was collected from 175 restaurants. To conclude, this paper identifies important relationships between operational effectiveness, business performance and innovations in service delivery. This study also takes an overall perspective of innovation in the product (menu item), process, services and amenities and its impact on service effectiveness and will be useful for existing and new entrants in the restaurant business of India.
    Keywords: operating effectiveness; business performance; service innovation; India, restaurants.
     
  • The mediating role of innovation on strategic orientation and performance   Order a copy of this article
    by Mário Gomes Augusto, João Veríssimo Lisboa, Mahmoud M. Yasin 
    Abstract: Using a sample of 229 Portuguese manufacturing organisations, this study examines the mediating role of innovation on the relationship between strategy and performance. Data was collected using questionnaire and a SEM was used to examine the relationships among strategy orientations, innovation and performance. In this study three strategy orientations found in previous studies were used: 1) marketing differentiation; 2) product innovation differentiation; 3) production and service efficiency. A set of hypotheses was tested, the results of which provided some insight into the importance of innovation as a mediator of a firm's performance. The results show a hierarchical sequence in the dissemination of innovation within a firm, beginning with innovative internal and external organisational practices. From a practical perspective, managers should be aware of the importance of innovation as an integral part of competitiveness because the success of any strategic orientation is very much contingent on such innovative capacity.
    Keywords: innovation; strategy orientations; performance.
     
  • Evolutionary stages of environmental management in computer companies located in Brazil: case studies   Order a copy of this article
    by Giovanna Maialle, Ana Beatriz Lopes de Sousa Jabbour 
    Abstract: This study aims at identifying which environmental management practices computer companies located in Brazil are adopting, and classifying these companies according to the evolutionary stages of environmental management. For such, the case study research method was used at three companies. Results show that environmental management in the sector is geared towards compliance with laws and eco-efficiency, aimed at cutting costs. It was concluded that classification does not occur in a linear manner with defined borders, and that the multinational companies located in Brazil are greatly influenced by their foreign head offices, which are at more advanced evolutionary stages.
    Keywords: electro-electronic sector; environmental management practices; Brazil; evolutionary stages.
     
  • Technology uncertainty and technology sourcing: Case study of biopharmaceuticals in China
    by Yunzhen Shi, Hao Hu, Yitao Wang 
     
  • Data envelopment analysis of efficiency in hospital organisations   Order a copy of this article
    by Antônio Artur De Souza, Douglas Rafael Moreira, Ewerton Alex Avelar, Alisson Maciel De Faria Marques, Amanda Lucchesi Lara 
    Abstract: Hospitals have been forced to change because of both users' pressure for higher quality services and regulatory agencies' pressure for better resources management. Notably, low-quality health services are directly derived from poor hospital management and causes substantial user dissatisfaction. Given this context, this paper reports on a performance evaluation of hospitals financed by the Brazilian Unified Health System (SUS). It analyses 20 hospitals (among public and voluntary hospitals) in seven states from 2008 to 2010. Focusing on the financial management, the analysis builds on a set of operational ratios (i.e., occupancy rate, average length of stay, and full time employees per bed) as inputs, and financial ratios (i.e., EBIT margin, EBITDA margin, return on assets, return on invested capital, and net margin) as outputs. The assessment framework confirms the hypotheses, and shows that financial management efficiency differs between public and voluntary hospitals.
    Keywords: efficiency; data envelopment analysis; DEA; financial ratios; operational ratios; public and voluntary hospitals.
     
  • Innovation in small and medium auto ancillary enterprises in India   Order a copy of this article
    by Bindu Gupta, V.K. Gupta 
    Abstract: This research study investigates the enablers, barriers of innovation, and sources of innovation ideas in the Indian auto ancillary sector SMEs. The data were collected from 67 SMEs of NCR region by means of a questionnaire survey. The results of the data analysis indicated 'internal environment' as a major enabler of innovation followed by 'customer/client's needs. A major barrier of innovation was 'perceived uncertainty' and 'financial resources'. Significant differences were found between more innovating firms and less innovating firms in terms of 'lack of employees' support. Furthermore, the differences were observed for enablers and drivers for a different type of innovation namely product, process and management. For impact of innovation, significant differences are observed between 'less innovating' and 'more innovating' auto ancillary firms with respect to 'profitability', 'market share' and 'reputation'. The findings of the study are expected to help the firms to enhance the innovating activities for better performance.
    Keywords: barriers of innovation; enablers of innovation; India; small and medium auto ancillary enterprises; sources of innovation.
     
  • Quality of working life in the banking sector: an experimental analysis conducted in Brazil
    by Mara Regina Dos Santos Barcelos, André Luís Policani Freitas 
     
  • Psychological Interventions in Promoting Sustainable Consumption Behavior: An Empirical Study
    by Sanjeev Verma 
     
  • Analysis of the Brazilian context for clean development mechanism projects under an economical perspective
    by Simone Leticia Raimundini, Eugênio Ávila Pedrozo 
     
  • An alternative to face worldwide financial crisis of 2008: Best practices usage of a Business Intelligence Architecture in a Chemical Industry
    by Tiago Vieira De Carvalho, Renato José Sassi 
     
  • Carry Trade: Benefits and Risks
    by Anna A. Pappa 
     
  • Integration of R&D and new product development: Case studies of Brazilian high-tech firms
    by Daniel Jugend, Sérgio Luis da Silva 
     
  • The effects of management use of motivation on workers job commitment: an empirical investigation of tertiary institutions in South-western Nigeria
    by Muyiwa Sanda, Olawumi Dele Awolusi 
     
  • An empirical investigation of quality performance expectations in the software industry: A gap analysis approach
    by Ahmed Mehrez 
     
  • An Importance Performance Analysis of Performance Dimensions in Public Hospitals
    by K. Ellangovan, L. Prakash Sai, T.J. Kamalanabhan 
     
  • Modular Product Design For Dynamic Capabilities Of Manufacturing Organizations: A Case Study
    by Jari Koskinen 
     
  • A Structured Approach to Prioritise Critical-To-Customer-Satisfaction Attributes of Consumer Durable Products
    by Dhananjay A Jolhe, A. Subash Babu 
     
  • Impacts of unilateral capacity remunerative mechanisms on cross-border electricity trade
    by Olga Gore, Satu Viljainen, Kalevi Kyläheiko, Ari Jantunen 
     
  • Business Online Community Credibility Model (BOCC) of an Online Consumption Community using Linear Programming for effective Customer Relationship Management   Order a copy of this article
    by Shirin Alavi 
    Abstract: In the present era there has been significant technological advancements which led to the move towards mobile and multiple screens, the era of online paradigm and the trend of the cloud whereby everybody expects access to data anytime, anywhere enabled via the cloud, this has changed the way business is done today. Organizations are waking up to the need of extending business processes beyond corporate firewalls which implies inclusion of people outside the company as readily as they do people inside the firm thus giving rise to the formation of various online consumption communities. In this research paper a Business Online Community Credibility model (BOCC) was developed by incorporating the perspective of the community manager to measure the credibility of an online consumption community by incorporating the concepts of community dynamics, co-creation, collaboration enabler, CRM goals, return on investment and customer life time value. The model uses a numeric weighting technique to calculate a business online consumption community credibility score. The model further uses the linear programming technique to maximise the BOCC score and further to determine an optimal solution for the variables contributing to the BOCC score. According to this model, Customer Relationship Management came out to be the most important determinant for increasing the credibility of an online consumption community. While designing the online consumption communities the organizations can focus more on incorporating those attributes which further enhance operational, analytical and collaborative CRM.
    Keywords: Online consumption community, customer relationship management, community dynamics, customer life time value, Linear Programming and Business Online Community Credibility Model.
     
  • Antecedents of innovation and contextual relationship
    by Rameshwar Dubey, Padmanabha Aital, VG Venkatesh, Sadia Samar Ali 
     
  • Diversification strategies in the global pulp and paper industry Empirical analysis from years 1996 and 2006
    by Mari Valtonen, Satu Pätäri, Ari Jantunen, Kalevi Kyläheiko, Jaana Sandström 
     
  • Attributes Influencing Information Search for College Choice: An Exploratory Study
    by A Verghese, TJ Kamalanabhan 
     
  • Improving business innovation and research through the application of neuromarketing with ethics: a framework
    by Jorge Henrique Caldeira de Oliveira, Janaina de Moura Engracia Giraldi, Charbel José Chiappetta Jabbour, Cristina Ferreira Netto, Kelley Cristine Mazzetto Betti 
     
  • Sustainable planning of agricultural production
    by Basil Manos, Pathena Chatzinikolaou, Fedra Kiomourtzi 
     
  • Identifying important features in the scope of an open innovation project via a web portal
    by Jonatas Ost scherer, José Luis Duarte Ribeiro 
     
  • The development of process innovation and organizational performance in Malaysian healthcare industry
    by Nurul Fadly Habidin, Nur Afni Khaidir, Nurul Aifaa Shazali, Naimah Ali, Noor Hidayah Jamaludin 
     
  • Social Software Characteristics and the Impacts on Students Knowledge Sharing Behavior
    by Yossawadee Kaeomanee, P. Dhanapal Durai Dominic, Riaza Mohd Rias 
     
  • Valuation Study of Hellenic Telecommunications Organisation S.A
    by Anna A. Pappa 
     
  • Opinion Leaders For Increasing The Market For Non-Life Insurance Products In India
    by P A Ratna, Saloni Mehra 
     
  • Human Resource Management and Firm Performance
    by S.K Priyadharshini, T.J. Kamalanabhan, R. Madhumathi 
     
  • Effectiveness of Electronic Service Dimensions on Consumers Electronic Buying Behaviour and Exploration of Difference Groups   Order a copy of this article
    by Anil Kumar, Manoj Kumar Dash 
    Abstract: With the rapid growth of the internet and the high market potential of electronic commerce in India, more and more companies engage their business online to attract the attention of consumers buy through electronic. The prosperity of e-market denotes that consumers have more and better service quality when they buy then before. Because of updating of technology, busy schedule of human being and changing buying behaviour. Everybody wants: save time, quick delivery of product and service, good service quality. But in this competitive electronic era, to understand the unknown mind set of consumer is very hard and challenging task for electronic service provider, this study specifically focuses on exploring the difference of electronic service quality dimensions across age and gender groups (n=412) of young consumer and also analyzed its effectiveness on their electronic buying behaviour and e-satisfaction. ANOVA and multivariate regression statistics technique are used for compliance of objectives of study. Unique findings of this study indicate that gender and age play an important role in determining their attitude towards electronic buying. The ability to measure the level of customer satisfaction with electronic buying is essential in gauging the success and failure of e-commerce. To determine and understand the values of existing and potential customers, this research contributes to marketing research by testing the effect of the e-services quality on consumer buying behaviour in electronic market. Innovation in services and proper timely research on consumers electronic buying behaviour is required while targeting people to serve through electronic and to develop further marketing mix strategies to converts potential customers into active ones. Managerially it recommends ways for electronic service provider to enhance their performance. Theoretical contributions, managerial implications, limitations, and future research directions are also discussed.
    Keywords: electronic buying behaviour; e-satisfaction; innovation; exploration, research; electronic commerce
     
  • Customer input management in service processes: needs and tools   Order a copy of this article
    by Kaisa Seppänen, Janne Huiskonen, Henri Karppinen 
    Abstract: With the increasing interest on customer inputs and their meaning in services, it is necessary to explore customer input management in service processes. This research focuses on the needs and tools of customer input management in service processes through a case study conducted in a health care service organisation. The findings emphasise the fact that there are multiple situations in services where customer input management is justified, but the use and selection of management tools does not always meet the requirements of the service process and management needs. The results of this study provide a rich contribution towards the customer input features that need management in service processes, and presents management tools for different management situations. Practical suggestions are offered to service managers to make their service processes more effective with customer input management.
    Keywords: service process management, customer management, customer input management, management tools, management needs, health care service process
     
  • Employing Multi Criteria Decision Making in examining CSR Initiatives   Order a copy of this article
    by Kavitha Shanmugam, Lakshmi P, Visalakshmi S. 
    Abstract: The study provides a framework of the CSR initiatives through a survey of 50 companies in automobile, cement, chemical, pharmaceutical and textile industries in the Indian manufacturing sector. The stakeholders are identified as customers, employees, environment and community. Structural Equation Modeling [SEM] is used to test the hypothesized model and compare the overall CSR activities. The findings of second order SEM reveal the emergence of environment CSR as corporate focus. A variety of fit indices confirmed the overall model fit and all the paths in the model were statistically significant. In addition, the Analytic Hierarchy Process (AHP) which is a multi-criteria decision making technique is used to rank each decision alternative of the proposed evaluation model. The results of AHP indicate that the Indian automobile industry leads in CSR initiatives. The scores of the constructs in the model could be used by the companies to ascertain the CSR initiatives taken by them and the relative importance given to various stakeholders in arriving at the Overall CSR. From such an understanding, industries could adjust the CSR activities and be more socially responsible.
    Keywords: Corporate Social Responsibility; Structural Equation Model; Analytic Hierarchy Process; Environment; Customers; Community; Employees
     
  • Research framework for analysing consumerism in Mexico towards renewable energy products   Order a copy of this article
    by Pável Reyes-Mercado, Rajagopal 
    Abstract: This paper analyses the diffusion and adoption of renewable energy products by urban households in Mexico. Because renewable energies take naturally present inputs that do not deplete within time, they have been suggested to be one feasible way to make the energy transition work. Existing studies have explored the issue addressing economic, behavioural factors, and innovation attributes separately. Drawing on theories and models as consumer choice, theory of reasoned action, theory of planned behaviour, diffusion of innovations, and social network theory, this paper suggests a new paradigm for analysing the integrated dynamics of diffusion and adaption of technological innovations in the products and services of renewable energy among urban households in Mexico. The interaction among economic, behavioural, and innovation attributes variables is around the integrated framework. Implications arising from this framework are discussed for managers, policy makers, and further research.
    Keywords: Adoption; Diffusion; Consumerism; Renewable energies; Households; Mexico; Research framework; Research propositions.
     
  • Cyber Ocean: A Roadmap to Maritime Cloud   Order a copy of this article
    by Kleanthis Dellios 
    Abstract: The Maritime domain; a sub domain of the wider Critical Infrastructure domain plays a decisive role in the worldwide digital economy and collaborative environments where leading Information and Communication Technology is being utilized. In addition, the emerging technology of Cloud Computing is providing holistic frameworks for generating and delivering a plethora of interoperable, cost effective and scalable e-services creating new business opportunities and immediate profit when implemented. Driven by this motivation, a perspective beyond the traditional Information and Communication Systems utilization; a road-map to Maritime Cloud is proposed. The digital frontiers of the Cyber Ocean and the strategic approach for the creation of the Maritime Cloud environment are defined and the Maritime Cloud Architecture is designed in order to host innovative maritime services in a new era of technology for the maritime domain.
    Keywords: Cyber Ocean; Maritime Cloud; transition plan; cloud stack; reference architecture; Information and Communication Systems; maritime cloud services.
     
  • Exploring Relationship Marketing Dimensions and Their Effect on Customer Loyalty- A Study of Indian Mobile Telecom Market   Order a copy of this article
    by Ashish Gupta, G P Sahu 
    Abstract: This paper aims to examine the impact of relationship marketing dimensions (namely trust, long term relationship, technology orientation, service quality, satisfaction, loyalty program and brand image) on customer loyalty in mobile telecom market in India. To test the proposed model in the context of mobile telecom services, the authors use data collected from pilot survey of 120 sales professionals who are using mobile services for business usage to pre-test the conceptual model. The data were factor-analysed, reliability was tested to determine the key dimensions of relationship marketing and for performing the subsequent multivariate analyses. Interest in the subjects of relationship marketing and customer loyalty has been growing among marketing researchers and practitioners. This study Reinforces and refines the body of knowledge relating to relationship marketing tactics in mobile telecom industry in India, that can be used in management of better relationship with customers, enhances users mobile service usage.
    Keywords: Relationship marketing; Customer loyalty; Satisfaction; Mobile telecom; Service quality; India
     
  • MANAGERIAL COGNITION AND DOMINANT LOGIC IN INNOVATION MANAGEMENT: EMPIRICAL STUDY IN MEDIA INDUSTRY
    by Jukka-Pekka Bergman, Ari Jantunen, Anssi Tarkiainen 
     
  • An Empirical Approach to Customer Perception of Mobile Banking in Indian Scenario
    by Sadia Samar Ali, Rajbir kaur 
     
  • The Role of Upstream and Downstream Social Marketing in Electricity Consumption Management
    by Elaheh khajeh, Reza Dabestani, Saeed Fathi 
     
  • Foreign direct investments affecting accounting quality in transitional economies of Europe
    by Sanna Hämäläinen, Minna Martikainen 
     
  • GDP, FDI, and Exports in East and Central African Countries: A Causality Analysis
    by Pendo Kivyiro, Heli Arminen 
     
  • Cognition as a driver and barrier of strategic renewal: case of the Finnish Broadcasting Company
    by Päivi Maijanen 
     
  • An Analysis of Consumer preferences and segmentation for mobile phone service providers in India: a Multivariate Approach   Order a copy of this article
    by Sita Mishra 
    Abstract: Consumer preferences and information on product choice behavior can be of significant value in development processes of services. Mobile phone service providers (MSPs) always look for gaining valuable insight into consumer preferences which help them in designing their service packages accordingly. This paper analyses the applicability of conjoint analysis, a classical technique to identify consumer preferences in multi-attribute decision making, to the design of mobile phone service packages and determination of the relative importance of attributes in consumer choice processes. Further, with the introduction of mobile number portability (MNP), there is an urgency to build user profiles and develop a market plan to retain and target new customers. Thus, the study also identifies segments based on their preference pattern and choices through hierarchical cluster analysis which extracts salient and homogeneous consumer segments from the conjoint analysis output.
    Keywords: Mobile phone service providers, conjoint analysis, consumer preference, cluster analysis, Multivariate approach
     
  • Using narbs to create narrative maps from unstructured Big Data: A case study   Order a copy of this article
    by Ananda Mitra, Sanjay Mamani 
    Abstract: There is an increasing availability of unstructured textual data in the depositories of big databases that are constantly produced and updated. Such unstructured data, such as status updates on social media, play the role of narrative bits narbs in creating specific stories about an individual, group or institution. A selection of narbs emanating from Egypt following the Arab Spring are analyzed using the theoretical foundation of the narrative paradigm to demonstrate how analytic protocols adapted from Latent Semantic Analysis and Natural Language Programming can be used to extract narrative categories and maps showing the relationship between the categories which together tell a story based on the narbs scraped and harvested from databases. 
    Keywords: Big Data;; Narrative Analysis; Emotion Mapping; Narbs
     
  • Classification and Ranking Rural Areas in Greece based on technical, economic and social indicators of the agricultural holdings   Order a copy of this article
    by Parthena Chatzinikolaou, Thomas Bournaris, Fedra Kiomourtzi, Christina Moulogianni, Basil Manos 
    Abstract: This paper aims to classify and rank rural areas in Greece using a set of technical, economic and social indicators. For this purpose we developed appropriate indicators and criteria applied Hierarchical Cluster Analysis and the multicriteria method PROMETHEE II. In order to collect the appropriate data, a household survey carried out in the context of the research project CAP-IRE (Assessing the multiple Impacts of the Common Agricultural Policy on Rural Economies) which is a European FP7 funded project. A sample of 300 farm households located in the 16 prefectures of Macedonia and Thrace at Northern Greece was used to classify and rank these areas.
    Keywords: Classification and Ranking, technical, economic and social indicators
     
  • Developing a Fuzzy Enhanced Russell Measure for Media Selection   Order a copy of this article
    by Reza Farzipoor Saen, Nazanin Ahmady, E. Ahmady, Amir Hossein Sadeghi 
    Abstract: Nowadays, companies spend a lot of money on advertising, but in many situations much of their expenditures are wasted. One of the important factors that can prevent this wasting is selecting right media. This paper proposes a fuzzy enhanced Russell measure data envelopment analysis (FERM-DEA) model for selecting media in the presence of fuzzy data and enables decision maker to evaluate full efficiency and compare them with each other. A numerical example validates the proposed model.
    Keywords: Media selection; Data envelopment analysis; Enhanced Russell measure; Fuzzy data; Full efficiency.
     
  • Measuring the Effectiveness of HRIS Practice in Business Organizations: A Study in the Context of a Developing Country   Order a copy of this article
    by Rand Aldmour, Steve Love, Mutaz Al-Debei 
    Abstract: The study measures the effectiveness of HRIS practice in business organizations operating in Jordan as a case from developing countries. It also aims to test whether the scope of Human Resource Information Systems (HRIS) affects HRIS effectiveness and whether the latter differs across different types of business, size of business, and business experiences. Primary data were collected from 236 respondents and 31 measures of HRIS effectiveness were employed. A questionnaire was constructed based on previous studies. Three factors for measuring HRIS effectiveness were identified, namely: (1) transformational/strategic, (2) operational/administrative, and (3) relational. The conducted analysis indicates that there is a moderate and a positive impact on HRIS effectiveness either taken together or separately attributed to the scope of HRIS applications being used. The results indicate that some types of business sectors (i.e. banking) apply HRIS applications more than others especially for strategic purposes. These results also indicate that the size of organizations does not play an important role on the impact of the HRIS on HR functions. Finally, the results reveal that business organizations which have a higher experience felt that the use of HRIS improve and enhance HR functions (i.e. operational, relational, and strategic effectiveness) more than others with lower business experience.
    Keywords: Human Resource Information Systems, HRIS, HRIS applications, HRIS effectiveness, IS Evaluation, Information Systems, Jordan, Developing Countries.
     
  • FACTORS INFLUENCING INTERNATIONAL STUDENTS INTERCULTURAL DEVELOPMENT AND ENGAGEMENT   Order a copy of this article
    by Medha Satish Kumar, T J Kamalanabhan 
    Abstract: A pressing need to develop intercultural outlook of students to meet global employment market has encouraged several universities to promote international student exchange programs. Mere exposure to cultures is not sufficient to build intercultural sensitivity. This study addresses the prediction and outcome of intercultural development among international students. Four intra-individual factors, three inter-individual factors and demographic variables are described as important predictors. Outcome of intercultural development is described in terms of student engagement. A survey questionnaire was administered on 184 European students. Empirical testing reveals that gender and duration of stay made a significant impact of intercultural development. Findings showed that intercultural development significantly predicted by cosmopolitanism, emotional intelligence and social support. Furthermore, a unique relationship between frequency of interaction and intercultural development was found. Intercultural development is a significant predictor of student engagement. Practical implication for assessment, training and development, and planning exchange program for students are discussed.
    Keywords: intercultural development; student exchange program; student engagement; intra-individual factors; inter-individual factors
     
  • A mixed methods approach to studying asset replacement decisions   Order a copy of this article
    by Nattawoot Koowattanatianchai, Michael Charles 
    Abstract: Research on taxation policy has traditionally been undertaken using quantitative methods, although it is increasingly obvious that such work cannot take place in a contextual vacuum. The use of taxation policy to encourage innovation in the Australian rail freight industry was assessed via a quantitative model, but the results were contrasted with interview data gleaned from industry decision makers. While the quantitative model predicted that acceleration depreciation schedules would encourage innovation, a variety of contextual and institutional factors, as indicated by industry decision makers, were found to limit investment. Finally, a focus group was used to test the validity of both aspects of the research. The study represents a case in point for using a mixed methods approach in finance research.
    Keywords: finance research methods; accelerated depreciation; tax policy; investment
     
  • Designing a model for the relationship between marketing activities and organization performance: Meta-analysis on the moderating role of research topic characteristics   Order a copy of this article
    by Bagher Asgarnezhad Nouri, Ali Sanayei, Saeed Fathi, Ali Kazemi 
    Abstract: The role of marketing in explaining firms business performance has received significant attention throughout the history of the marketing discipline. Over the past two decades, researchers have considerably enhanced conceptual understanding of the role of marketing in enabling firms to create and sustain competitive advantage. Recent advances in the marketingperformance interface have also begun to provide more empirical evidence of the impact of specific marketing activities and different types of marketing-related assets on firms performance. On the other side, results of studies in many academic fields that are conducted about a specific issue are usually confusing and contrasting. Meta-analysis is a research approach that helps the researcher to a large extent to identify the moderating variables in the results of previous studies. Despite various researches have been conducted, such contrast is also observed in the relation between marketing activities and organization performance. Characteristics of the research topic can be referred among the several reasons that have been mentioned for such divergence in similar studies. It was tried in the present survey to identify the role of moderating variables regarding characteristics of the research topic in the relation between marketing activities and organization performance using meta-analysis approach. The obtained results revealed that the moderating variable related to characteristics of the research topic consisting of marketing activities indexes, organization performance indexes, researcher field and year publication of the research has been led to a significant difference in results of studies regarding the effect of marketing activities on performance of organizations.
    Keywords: Marketing activities, Organization performance, Characteristics of research topic, Meta-analysis approach
     
  • Strategic Innovation towards Profitability and Growth in Chinese Cosmetic Industry-A Structural Equation Modeling Approach   Order a copy of this article
    by Xu Yang 
    Abstract: Strategic innovation research was conducted during the 1980s and early 1990s (Derrick and Soren, 2007). Since then, numerous researchers mentioned strategic innovation from different views. In order to obtain the essential of strategic innovation from these prior papers and improve Chinese cosmetic firms application of strategic innovation in their business, this paper research the constitution of strategic innovation, and analyze the effect of strategic innovation on profitability and growth in the cosmetic industry by focusing on the Chinese market. In the study, 19 types of strategic innovation were turning up from journal reading. Then a questionnaire focusing on the cosmetic companies choice of these 19 types of strategic innovation were sent to 800 cosmetic firms, and 267 firms responded from 25th March 2008 to 25th September 2008. Based on the data, four factors of strategic innovation were extracted by exploratory factor analysis, which were the constitutions of strategic innovation---new market creation, product value addition, competitive disruption, and service value addition. With structural equation modeling (SEM), a research model is establishes between the four constitutions with profitability and growth. The results indicate strategic innovation positively affects profitability and growth in the Chinese cosmetic industry.
    Keywords: strategic innovation, constitution of strategic innovation, profitability, growth
     
  • A Bi-Level Approach to frequency optimization of public transport systems   Order a copy of this article
    by P.G.Saleeshya Parakkal, Anirudh S 
    Abstract: In this study we concentrate on one of the three major areas of the whole transit network design problem that being the frequency setting. The main problem addressed here is the minimization of loses borne by a Public State Transport Corporation in India. This is achieved by optimally allocating resources to shared routes already in existence. The bus frequency setting problem is solved using a bi-level methodology. In the first level minimum required fleet size for the routes are found out by considering the routes individually. In the second level with the guarantee of load feasibility, allocation of frequencies is done for the fleet size found in the first level. This is done by also taking into consideration the achievement of minimization of operational cost of the routes under consideration as added objectives. The relation between the operations cost and the maintained frequencies are found out using Artificial Neural Network (ANN) and the second level is solved using a multi objective Genetic Algorithm (GA). This methodology has been used in optimizing two shared routes and the results are thus presented.rnrnrn
    Keywords: Genetic Algorithm, Public Transit Scheduling, Artificial Neural Networks, Frequency Setting, Fleet Reduction,
     
  • An Integrated Model for Identifying the Determinants of the Adoption of Human Resources Information System (HRIS) Applications in Business Organizations .   Order a copy of this article
    by Rand Aldmour, steve love 
    Abstract: This research has attempted to examine the influence of the firm's internal and external environmental factors upon its adoption behavior of HRIS applications. To achieve the study objectives, and to conduct the research in a systematic approach, a conceptual framework was developed. The conceptual framework ties together the major factors proposed to influence the firm's adoption of HRIS applications. The key factors were presented under two broad dimensions, i.e., internal and external. The data for this research were collected through structured-directed interviews with 236 respondents. The target respondents were the shareholdings companies in Jordan, and the key respondent approach was employed. The primary date has been analyzed by a variety of multivariate statistical techniques including; discriminant function analysis, the Jacknife and split-Half methods for validating the DFA functions; the Chi-square test, the Univariate F-ratio test; McNemar test, and the t-test. The result provides empirical evidence that the integration approach of the firm's internal environmental and its external environmental measures give better explanation of the prediction of adoption of HRIS behavior (i.e., classification of adoption group membership).
    Keywords: HRIS applications, HRIS adoption, Internal and external factors
     
  • A Two-Stage Examination of Business Innovation Decision-Making: Evidence from Ireland   Order a copy of this article
    by Declan Jordan, Jane Bourke 
    Abstract: Based on primary Irish survey data, this paper sheds light on how businesses make decisions regarding product and process innovation. The paper compares the performance of a one and two-stage model of innovation decision-making. The results suggest that a two-stage model of the innovation decision has a statistically significant advantage in predicting the innovation output. However, the paper also discusses whether the two-stage model is a useful way of understanding how businesses make decisions on innovation in practice.
    Keywords: Customer and Supplier Interaction, Innovation Management, Decision-Making, Sources of Innovation
     
  • OPTIMUM ACCEPTABILITY OF RECRUITMENT SYSTEMS: A NEW MULTI-CRITERIA APPROACH ON HUMAN RESOURCES   Order a copy of this article
    by María Romero, Luis Romero, María Luisa Cuadrado, María Isabel de Corcuera 
    Abstract: Companies today do not have a specific, reliable method to optimally select a candidate for a job post. This paper proposes an aggregate index of acceptability in order to help companies to establish a ranking of potential candidates in the recruitment processes conducted by the Human Resources Department. The main advantages of the proposed aggregation index are the following: a) it takes into account several selection criteria, b) the procedure for calculating the index is simple and c) the potential candidates can be ranked differently depending on the aggregation structure of the criteria involved. Our theory is applied in a recruitment process based on fifteen interviews with potential candidates for a post of responsibility in a finance company. The proposed method is used to hierarchically sort the candidates under consideration according to the requirements of the company. This methodology can be applied to the recruitment processes of any company that, based on its requirements, wants to determine the best candidate or candidates for a particular job.
    Keywords: multiple criteria decision making; analytic hierarchy process; recruitment processes; aggregate index of acceptability; compromise programming; distance functions
     
  • STRUCTURAL EQUATION MODELING OF CHILDS ROLE IN FAMILY BUYING   Order a copy of this article
    by Monica Chaudhary 
    Abstract: Consumer behavior is getting increasingly complex. Corporates are managing their relationships with their customers to generate benefits for both customer and company. This paper focuses on decision making in a family and analyzing how children impact their parents consumer decisions. This study also proposes an effective framework to carry out a structural analysis on the family buying process and understand the childs influence in the family purchase for various products. A structure equation model was employed to incorporate childs consumer socialization agents, childs use of pester power through various influence strategies, the three stage family buying process and finally the childs influence in the buying of three selected product categories. The paper ends with a conclusion and implication for marketers.
    Keywords: Consumer, Children, Buying, Structural Equation, Family
     
  • Partial least-squares structural equation model (PLS-SEM) for predicting the success of new product development   Order a copy of this article
    by Glauco Mendes, Gilberto Ganga 
    Abstract: Critical success factors are best practices that can be used to improve new product development (NPD). Survey methods are normally used for identifying critical factors in NPD studies. Subsequently, the data gathered are reduced through traditional multivariate analysis. The objective of this article was to propose a partial least-squares structural equation model (PLS-SEM) for predicting new product success or failure. PLS-SEMs form a second-generation multivariate method that is recommended for achieving high levels of statistical analyses. The data were gathered from a sample of 104 new product projects developed for Brazilian small and medium-sized enterprises (SMEs) in two technology-based industries (medical devices and process control automation devices). The conceptual model was tested to examine the relationships between NPD practices and new product outcome. The results will be helpful for guiding management actions, as a way to improve NPD performance in those industries.
    Keywords: new product development, applied statistics, Partial Least Squares Structural Equation Model (PLS-SEM)
     
  • Predicting the Success Possibility of Information Sharing implementation in Supply Chain   Order a copy of this article
    by Akshay Pujara, Ravi Kant 
    Abstract: The aim of this paper is to understand Information sharing enablers (ISEs) and to identify priority weights to evaluate the strength of the corresponding factors present before Information sharing (IS) implementation in SC. Therefore, this study proposes an analytic hierarchy model for helping management to rank the ISEs affecting the IS implementation in SC, and measuring the success possibility for implementation. It uses Analytical Hierarchy Process (AHP) and Consistent Fuzzy Preference Relationship (CFPR) approach to prioritize ISEs that support the IS implementation in supply chain (SC). Out of eighteen, top twelve ISEs were selected through nation-wide questionnaire base survey on Indian manufacturing organization. An empirical case of a Gear Manufacturing organization is assessed by twelve specialists six from case organization, three each from suppliers and distributors. The results obtained through AHP and CFPR methodologies are compared with the result of questionnaire based survey of Indian Manufacturing Organizations. If information sharing enablers (ISEs) with higher priority weights are properly controlled during implementation than IS implementation in SC becomes more effective.
    Keywords: Supply Chain, Information Sharing, IS, Information Sharing Enablers, ISEs, Analytical Hierarchy Process, AHP, Consistent Fuzzy Preference Relationship, CFPR, Case Study, Indian Manufacturing Organizations
     
  • Are Over-Paid CEOs Better Innovators?   Order a copy of this article
    by Habib Jouber, Hamadi Fakhfakh 
    Abstract: This paper focus on the pay level of the highest paid executive director, which we label as "Executive Directors Organizational Level" (henceforth EDOL), to raise the question if highest paid CEOs invest heavily in innovative projects? Two-stage least squares (2SLS) regressionsrnprovide evidence that CEOs are better innovators when compensation committees are powerful and investor rights are well protected. Check tests show that the pay-performance "innovation" effect for option-based compensation is higher than that for stock-based compensation. Within the options (stocks) rewards, unvested options (restricted stocks) are the most effective. However, we find that over-paid CEOs of low-growth firms achieve less innovation compared to those of high -growth firms. Throughout, we reveal that the effect of CEOs performance-pay on innovation is mainly relevant among overconfident managers than non-overconfident managers. rn
    Keywords: CEO compensation, EDOL, R&D expenditures, Patents, patent citations.
     
  • Exploring the critical success factors affecting the performance of Management Institutions   Order a copy of this article
    by Umayal Karpagam Palaniappan, Suganthi Logannathan 
    Abstract: The role of education, especially business education is responsible for making management capable enough to cope with challenges due to globalization. In the present market trend, the performance of the business schools (B-schools) captures a very significant role and holds major responsibility for the economy and the growth of a country. In order to support this situation and to assess B schools, this research was started with the generic vision To become a leader in Management Education. It follows a systematic approach in identifying and presenting the key performance indicators of management education in terms of objectives and measures of balanced scorecard and to build a framework using exploratory factor analysis, with a view to improve quality. Of many tools available for performance measurement, Balanced Scorecard (BSC) has a strict framework of four dimensions and gives importance to non-financial measures, which could assess the performance of institutions better.
    Keywords: Business Schools, Performance Assessment, Balanced Scorecard, Framework, Exploratory Factor Analysis, Objectives, Measures, Management Education, Critical Success factors, Quality.
     
  • Variety Seeking Behavior on Asian Traditional Food accompaniment Pickles   Order a copy of this article
    by Jayanthi Thanigan, Rajendran G 
    Abstract: The study explores the relationship between the determinants and dependent variable. The moderating effect on the relationship is also examined. The study was carried out on Pickles. Questionnaires were administrated through direct contact method to collect data. Multiple Linear Regression (MLR), ANOVA, Independent T-test and General Linear Model (GLM) techniques were used to analyze both demographic and behavior variables. The managerial implication and direction for future research has been discussed.
    Keywords: Keywords – Variety Seeking Behavior, Need for Variety, Promotional deal, Purchase frequency, Perceived Risk, Hedonic/Utilitarian motives, Perceived brand difference, Optimum Stimulation Level, Cognitive orientation, Social Character.
     
  • The Viability of Benefit Segmentation in Tier II cities of India - Identifying Benefits Sought by Indian Customers   Order a copy of this article
    by Ashish Gupta, Anushree Tandon, Vibhuti Tripathi 
    Abstract: The Indian retail industry has been affected by numerous changes, one of which is the evolving behaviour of Indian customers. Customers are no longer shy to express the benefits they seek from retail environments and are driven towards stores which meet their individual needs. The purpose of this paper is to understand the benefits sought by Tier II city customers from retailers. An extensive literature review was conducted to identify variables for the study which were incorporated into a structured questionnaire. The instrument was administered via a store intercept survey among department store shoppers in Tier II cities of Allahabad and Kanpur. The data was analysed with Exploratory Factor Analysis to identify specific benefits desired by the customers from the store. These benefits may be used by retailers for the purpose of segmentation and build a unique, differentiated positioning platform to attract/retain customers.
    Keywords: retail, benefit-segmentation, shopping, department store, India, Tier II cities
     
  • Talent Quotient for Indian Management Teachers   Order a copy of this article
    by Rupali Singh, Tripti Singh 
    Abstract: The objective of the paper is to develop and validate a measurement scale for defining talent for management teachers in India in terms of a quotient. Structured questionnaire was prepared for the teachers teaching in Indian management colleges/ management department/ business schools having more than 10 years of existence. A Pretesting is carried out with 15 experts of the high academic experience to identify parameters to be used in a pool of questions and then Confirmatory Factor Analysis technique has been adopted to draw Scale Composite Reliability and Average Variance Extracted and later discriminate validity is checked thorough factor inter-correlation matrix. A six attribute scale is developed and validated which will be utilized in determining teachers talent quotient in Indian business schools.
    Keywords: Talent Management, Management Teachers, Talent Quotient, Scale Development, Management Institutes, Business-Schools
     
  • The Relationship between Total Quality Management Practices and Organizational Performance at Jordanian Hospitals   Order a copy of this article
    by Rateb Sweis, Khalid Al Ahmad, Ghadeer Al- Dweik, Afnan Alawneh, Ayman Abu- Hammad 
    Abstract: This study aims at exploring the relationship between applying total quality management programs (i.e. training, teamwork, top management commitment, continuous improvement, and customer satisfaction), and the organizational performance in Jordanian hospitals. A proposed research model and hypotheses are developed based on a comprehensive literature review. A questionnaire is used to collect data from a sample of managerial employees of major Jordanian hospitals. Regression analysis is performed to examine the relationships. Results reveal positive relationship between the total quality management practices and the organizational performance in Jordanian hospitals. Organizational performance is affected mostly by top management. The study concludes that organizational performance improves under the existence of the explored practices of quality management. The study implies that managers should consider quality improvement strategies as a top priority to enhance and promote the organizational performance and effectiveness.
    Keywords: TQM practices; organizational performance; Jordan; health sector
     
  • Stakeholder Analysis: A Vital Step in Restructuring Projects in Project-based Companies
    by Behrouz Zarei, Yahya chaghouee, Fereshteh Ghapanchi 
     
  • THE MUSIC INDUSTRY BUSINESS MODEL AFTER INTERNET: EFFECTS OF INNOVATION   Order a copy of this article
    by silvia zilber, Odair Fróes de Abreu Jr 
    Abstract: The aim of this study was to analyze the impact of the Internet in the Business Model of selected components of the Music Industry chain. The introduction of the Internet is understood to be an innovation that transformed the music industry. The method used was a multiple case study featuring four content creators (artists) and two content distributors (a major label Sony and an indie label). The results showed changes in the product (becoming a digital rather than a physical product) and distribution (online retailers and disintermediation, which enables artists to connect with customers directly) as well as increased revenue for artists and indie distributors, which have benefited by publicizing over the Internet. The major distributors did not observe this increase in revenue, perhaps as a result of piracy.
    Keywords: Transformation of the Music Industry; Internet; Innovation; Business Model; Disintermediation
     
  • Factors Influencing the Organizational Adoption of Human Resource Information Systems: A Conceptual Model   Order a copy of this article
    by Rand Aldmour, Steve love 
    Abstract: This paper aims at developing a comprehensive conceptual model that explains and predicts the adoption of Human Resource Information Systems (HRIS) by organizations. This is deemed significant given that our review of the studies tackling the adoption of HRIS at the firm level suggests that results are to some extent inconsistent. Moreover, studies identifying environmental factors (i.e. internal and external), especially those determining organizations adoption of HRIS at the firm level are limited; and consequently our understanding of why some organizations adopt HRIS applications and others is incomplete. In developing our conceptual model, we first conducted content analysis over previous studies to identify the main constructs affecting the adoption of HRIS at the organizational level. Accordingly, a questionnaire was developed using validated items borrowed from previous research and was then distributed to general and human resources managers. Data was collected from 236 companies, listed in Amman Stock Exchange Market database, in Jordan. To test the validity of the identified constructs and to explore the sub-factors included within these constructs, a principal component factor analysis was conducted and eight main constructs were identified. Five constructs including sixteen sub-constructs were accommodated within the internal environmental dimension, whilst only three main constructs including four sub-constructs were accommodated within the external environmental dimension.
    Keywords: Human Resource Information Systems, HRIS, Adoption, Conceptual Model, Factors Analysis, Information Systems.
     
  • Toward a Novel Business Model for Marketing Networked Companies   Order a copy of this article
    by Saeed Azizian, Behrouz Zarei, Majid Shishehgar, Setareh Sadeghi 
    Abstract: Designing smart business models to be used as a solid step in starting a business has become an important issue in todays world of e-commerce. Marketing networked companies also as a new and web-based business are in dire need of designing such a model for their success. The aim of this study was to identify the components of this model. To understand the system and gather the in dire need of information to define the various elements of the business model, we have used the methodology of soft systems. In this method, we will provide a picture of the status quo as well as a general definition of the optimal system, based on which we will define the blocks of the business model. Our reference model for designing business model of marketing networked companies is "ontology" business model.
    Keywords: Business Model; Marketing Networked Companies.
     
  • Exploring the dimensions of Image Management using Interpretive Structural Modelling and MICMAC Analysis.   Order a copy of this article
    by Kuiljeit Uppaal, Manju Singh 
    Abstract: The buzz word today is Image Management! It has had people intrigued and curious, and yet unaware of its concept as well as what it envelopes. In the academic world it is a relatively untouched area as a complete concept, which thereby urges the need for study and makes it highly pertinent for research. The concept of image management spans an entirety of elements that comprise it, as also offers a way out for growth and enhancement for us human beings, our need for acceptance, growth and recognition, as well as aspirations in the dynamism of the contemporary world, at a personal as well as professional level. The research paper throws light on the brief history and evolution of image management, and an understanding of the concept of image management. It also highlights the core elements of image management which have been arrived at, based on systematic literature review as well as Interpretive Structural Modelling (ISM) approach and MICMAC Analysis; coupled with the interrelationship between the varied elements of the concept of image management.
    Keywords: Image Management, Concept,*Interpretive Structural Modelling, Interrelationship, MICMAC Analysis
     
  • Sustainable Leadership and Consequences at Thailands Kasikornbank.   Order a copy of this article
    by Sooksan Kantabutra, Thachapong Thepha-Apiraks 
    Abstract: This paper adopts Averys 19 sustainable leadership practices derived from Rhineland enterprises as a framework to examine the sustainable business practices of Thailands second largest financial services providers. Adopting a case study approach, multi-data collection methods included non-participant observations made during visits to the enterprise, and reference to internal and published documentation and information. In-depth interview sessions were held with 26 top management team members and employees, including CEO, president and division heads. Other stakeholders include former consultants, minority and majority shareholders, and customers. Six core sets of practices consistent with the 19 sustainable leadership practices were identified: a focus on long-term perspective, people priority, innovation, social responsibility, uncertainty and change and ethical behavior. These core themes sharply contrast with the prevailing Anglo/US business model of short-term maximization of profitability. Enterprises in Thailand or other less developed countries which wish to sustain their organizational success can adopt Averys 19 Sustainable Leadership Grid elements to examine their leadership practices and adjust them to become more sustainable.
    Keywords: Leadership; sustainable leadership; Rhineland principles; Anglo/US leadership; social vision.
     
  • Development of recruitment scale and their validation using Structural Equation Modelling : An empirical study on management school faculty   Order a copy of this article
    by Mandira Basak 
    Abstract: The aim of the paper is to develop and validate a measurement scale for recruitment of management faculty. Semi-structured interviews of academicians were conducted to identify parameters to be used further in designing the questionnaire to be administered to faculty of business school. Exploratory Factor Analysis technique has been adopted in order to develop the factors and generate the scale, and later, Confirmatory Factor Analysis to assess its reliability and validity. A 13 point scale, which will be utilised in assessing the factors influencing faculty recruitment in business schools and their inter dependence with each other is developed and validated.
    Keywords: Faculty recruitment, scale development, Management education, Structural equation modelling
     

Special Issue on: "Building Dynamic Innovation Capabilities in the Age of Globalisation"

  • The Replication Process of a Global Localization Strategy: A Case Study of Korean Firms
    by YoungWon Park, Junjiro Shintaku 
     
  • Market Life-cycle and Products Strategies: an Empirical Investigation of Indian Automotive Market
    by Zejian Li 
     
  • Internationalisation Strategy Implemented through Faculty Exchange: Strategic Entrepreneurship in a new United Kingdom University
    by Alison Pearce 
     
  • Open Network Innovation in the Age of Complexity: Case for Small and Medium Enterprises (SMEs)
    by Paul Hong, Stephen K. Callaway, Soon W. Hong 
     
  • Customized component transaction with insufficient trust Case study of the LCD-panel industry
    by Koichi Nakagawa, Won-Wook Song 
     
  • Organizational Factors for Effective Knowledge Sharing: An Empirical Study of Korean Learning Teams
    by G. Moon, S. Choi, S.J. Fardin 
     
  • Who Will Buy the Automated External Defibrillator (AED) in Japan?
    by Seunghwan Leem, James Jungbae Roh 
     
  • Restructuring the Agricultural Supply Chain
    by T. Sathiya Priya, N. Vivek 
     

Special Issue on: "Decision-Making Under Uncertainty Models and Approaches"

  • Ant Colony Optimization for a 2-Stage Capacitated Vehicle Routing Problem with Probabilistic Demand Increases
    by N.E. Toklu, V. Papapanagiotou, M. Klumpp, L.M. Gambardella, R. Montemanni 
     
  • On the usability of real option valuation model types under different types of uncertainty
    by Mikael Collan, Tero Haahtela, Kalevi Kyläheiko 
     
  • Environmental Decision-Making Under Uncertainty Using a Biologically-Inspired Simulation-Optimization Algorithm for Generating Alternative Perspectives
    by Raha Imanirad, Xin-She Yang, Julian Scott Yeomans 
     
  • AHP and weak consistency in the evaluation of works of art - a case study of a large problem
    by Jan Stoklasa, Tomáš Talášek, Jana Talašová 
     
  • Can size-, industry-, and leverage-adjustment of valuation ratios benefit the value investor?
    by Eero Pätäri, Ville Karell, Pasi Luukka 
     
  • A Review of Real Options Approaches: Applying Models to Value a Medical Device Project
    by Kelsey Barton, Yuri Lawryshyn 
     
  • Managing uncertainty in long life cycle investments: Unifying investment planning, management, and post-audit with a fuzzy DSS
    by Jaana Sandström, Kalevi Kyläheiko, Mikael Collan 
     
  • Credibilistic Risk Aversion and Prudence
    by Irina Georgescu, Jani Kinnunen 
     

Special Issue on: "Innovation for Financial Services"

  • Open Innovation and Collaboration in the Financial Services Sector: Exploring the role of Trust
    by Dimitrios Salampasis, Anne-Laure Mention, Marko Torkkeli 
     
  • Simple mobile banking: Learning from developing countries
    by José Luis Gómez-Barroso, Raquel Marbán-Flores 
     
  • Innovation in Financial Services: A Tale from E-Banking Development in Indonesia
    by Nofie Iman 
     
  • E-finance innovation services in Russia
    by Sergey A. Yablonsky 
     
  • Valuation of ICT Innovation: Estimating customer willingness to pay for legal digital archiving
    by Alex Durand, Clémentine Fry 
     

Special Issue on: "Shaping Innovation Systems to Address the Challenges of the 21st Century"

  • Investigating the effects of managerial and technological innovations on operational performance and customer satisfaction of manufacturing companies
    by Ayman Bahjat Abdallah, Chi Anh Phan, Yoshiki Matsui 
     
  • Exploring time lag effects of Open Innovation practices on Performance during Economic Turmoil
    by Clémentine Fry, Anne-Laure Mention, Serdal Temel, Marko Torkkeli 
     
  • Knowledge sources and innovative performance: evidence from Nigerian manufacturing firms
    by Omolayo B. Oluwatope, Adedamola David Adeyeye, Abiodun A. Egbetokun, Maruf Sanni, Folake S. Aremu, Willie O. Siyanbola 
     
  • The Role of Market Expansion, Environmental Turbulence, and Cost-Saving Strategies on Cooperation on Innovation in Russia
    by Podmetina Daria, Volchek Daria 
     
  • Small Country Strategies In Complementing National Innovation Systems
    by Anna-Leena Asikainen 
     
  • Accounting for Innovation Paradoxes? A New Typology for Third Wave Economy
    by Ahmed Ali Mohammad 
     
  • Leveraging Communities Of Practice In University-Industry Collaboration: A Case Study On Arctic Research
    by Päivi Iskanius, Ilpo Pohjola 
     
  • Commercialization challenges of European collaborative innovation projects addressing silver markets
    by Minna Isomursu, Arto Wallin, Martin Jaekel 
     
  • Living Labs as open innovation systems for knowledge exchange: solutions for sustainable innovation development
    by Dimitri Schuurman, Bastiaan Baccarne, Lieven De Marez, Carina Veeckman, Pieter Ballon 
     
  • Sustainable supply chain management as a practice of green innovation From literature review to conceptualization
    by Stuart So, Henry Xu 
     
  • Systemic Innovation in Complex Business Portfolios A Case Study
    by Martti Mäkimattila, Marita Rautiainen, Timo Pihkala 
     
  • Leadership Supporting Practice-Based Innovation Processes In Organisational Constellations
    by Mirva Hyypiä, Tuija Oikarinen, Satu Parjanen 
     
  • Organising to Enable Innovation
    by Tove Brink 
     
  • What is the Social Innovation System? a state-of-the-art review
    by Harry Fulgencio, Hans Le Fever