International Journal of Agile Systems and Management (15 papers in press)
Organizational culture aspects that facilitate Lean Implementation: A Pilot Study
by Abdullah Alkhoraif, Patrick McLaughlin
Abstract: The paper aims to identify enablers and inhibitors of Lean Implementation (LI) in a Small and Medium-sized Manufacturing (SME) organization in Saudi Arabia. It proposes aspects of the social transformation process and how these aspects are affected by organizational culture. The paper opted for an exploratory study using the semi-structure interview approach of grounded theory, including 7 in-depth interviews with employees representing middle and senior management having mainly an experience of Lean Implementation background. The data was complemented by context analysis, including simultaneous and concurrent data collection and constant comparison methods. The paper provides empirical insights about how change is brought about during implementing Lean. It suggests successful communication and teamwork. However, there were two codes which had not been evidenced in prior research and were not identified in the literature review. These include; multiple decision makers and the family effect. This highlights that the findings and proposed result from the pilot study may lack generalisability. Therefore, the researcher moved to the next stage for the main study. The paper gives an initiating result and an in-depth analysis on the aspects affecting LI in manufacturing companies and how the organizational culture aspects affects its application and sustenance. This paper fulfils an identified need to study how organizational culture affects LI. It demonstrates the current state of LI in manufacturing companies by uncovering the linkage between enablers and inhibitors of organizational culture in an integrated framework.
Keywords: Organizational Culture; Lean Implementation (LI); Enablers and Inhibitors; Small and Medium-sized Enterprises (SMEs). Pilot study.
INTERNET OF THINGS ENABLED MANUFACTURING: A REVIEW
by Ray Y. Zhong, Wenbo Ge
Abstract: Internet of Things (IoT) plays an important role in the manufacturing sector, allowing objects to be sensed and/or controlled remotely across existing network infrastructure, creating opportunities for more direct integration of the physical world into computer-based systems, and therefore resulting in improved efficiency, accuracy and economic benefit in addition to reduced human intervention. With the world-wide spread of Industry 4.0, IoT-enabled manufacturing is now one of the key supports to smart factory, intelligent automation, and real-time adaptive decision-makings. This paper comprehensively reviews related technologies and world-wide movements so that insights and lessons could be useful for academia and practitioners when contemplating IoT technologies for upgrading and transforming traditional manufacturing into an new future in the context of Industry 4.0.
Keywords: Internet of Things; Cyber-physical Systems; Manufacturing; Industry 4.0; Review.
An Exploration of Accounting Information Systems Role in SMEs Failure Triangular?
by Ahmed Mohammad
Abstract: High rates of SMEs failure in recent years question whether and how information system can help in raising financial awareness? To address this question, the present paper seeks to empirically explore the relationship between use of accounting information systems and SMEs failure. By reviewing recent trends in SMEs management and success of information systems, this paper argues that the SMEs failure is due to the lack of information systems and resources. Using survey data from 338 SMEs professionals and by applying structural equation modeling (SEM), outcomes suggests that effective use of accounting information systems enhances the financial awareness and organizational agility which in sequence reduce SMEs failure.
Keywords: SMEs; Accounting information systems; failure; awareness; survive; success.
Modelling the metrics of leagile supply chain and leagility evaluation
by Aravind Raj Sakthivel, Jayakrishna Kandasamy, Vimal KEK
Abstract: The modern manufacturing industries are witnessing a transient phase in their supply chain strategy, which forms the backbone of any competitive firm. The paradigm shift from mass production to lean, then to agile and finally a combination of both leagile is being taken into account in the supply chain strategy. The success of an organization in this highly competitive market scenario depends on the management and improvement of supply chain. In this article, the performance metrics of a case supply chain have been modelled and then the dominant supply chain paradigm (i.e. lean, agile or leagile supply chain characteristics) have been evaluated. For this, a conceptual model for leagile supply chain metrics was developed. Using Analytical Network Process, supply chain performance weight index for three Supply Chain paradigms have been computed. The supply chain performance weight index of lean, agile and leagile paradigms are 0.193, 0.301 and 0.506 respectively. Based on the Desirability index score, Leagile paradigm has been selected as the best supply chain strategy for the case organization. The above result has been confirmed by conducting sensitivity analysis for three scenarios at determinant level. Finally using Multi Grade Fuzzy approach, the current leagility index has been computed as 6.78 on a 10 point Likerts scale. Based on the multi grade fuzzy approach, weaker areas have been identified and improvement proposals have been derived in consultation with the decision makers.
Keywords: Supply chains; Leagile supply chain; Analytical Network Process; Supply Chain Performance Weighted Index; Multi Grade Fuzzy approach; Leagility Index.
Empirical Assessment of Critical Success Factors of Leagile Manufacturing using Fuzzy DEMATEL approach
by NAVEEN VIRMANI, Rajeev Saha, Rajeshwar Sahai
Abstract: Leagile manufacturing has emerged as an innovative strategy in the last two decades. In this paper, critical success factors (CSFs) affecting leagile manufacturing have been identified through literature review and discussion with industrialists and academics. Fuzzy DEMATEL (Decision Making Trial and Evaluation Laboratory) technique have been applied to divide the CSFs in to cause and effect categories. It has been found that critical success factors 1 (Collaborative relationship), 3 (Strategic Management), 5 (Customer and Market sensitiveness), 7 (Human resource management), 11 (flexible manufacturing system), 12 (knowledge and IT management), 14 (Availability of funds), 15 (Benchmarking) falls under cause group while critical success factors like 2 (Management support towards Implementation of policy), 4 (Training and development programs), 6 (Design and Engineering), 8 (Virtual Enterprises), 9 (Use of advance manufacturing technologies), 10 (Supply chain Management), 13 (Rapid Reconfiguration) falls under effect group. The research will help the managers to identify the key factors and work accordingly in proper directions to implement leagile system in their organizations. Leagile system results in increased profitability, better quality of products, better customer satisfaction, better sales, increased productivity, increased sales, reduced manufacturing lead time etc.
Keywords: Lean Manufacturing; Agile Manufacturing; Leagile Manufacturing; Fuzzy DEMATEL.
A Systemic Approach to Applying Asset Orchestration Theory.
by Hamdan Mansoor, Richard Weston, Rohana Abdullah, Steven King, Peter Jackson, Paul Foley
Abstract: The paper proposes and uses a reference model of asset orchestration which characterises common organising relationships observed between the resource-based view and the dynamic capabilities view of firms. This reference model helps to visualise and communicate alternative common decision-making contexts needed to sustain competitive responses in firms through their lifetime, and thereby through the lifetime of the products and the services they realise. Little present literature describes the practical application of emergent asset orchestration (AO) concepts. Hence the present authors use their reference model to capture actual AO data within two case study firms. The captured data shows how AO theory can be deployed to direct strategic decision making towards sustainable configuration and deployments of a firms resource portfolio. Essential characteristics of the new reference model and of how it can be applied are reported in this paper.
Keywords: Dynamic Managerial Capabilities; rnResource Based View,rnAsset Orchestration,rnComplexity Management,rn Dynamic Systems Modelling.rn.
Application of Response Surface Methodology in Evaluating the Performance of Conventional, Wiper, Cryogenically Treated and Coated (TiN, TiAlN And TiCN) Carbide Inserts in Turning of AISI 52100 Steel
by Venkat Pradeep Allu, Lingaraju D, Ramakrishna S
Abstract: The performance of untreated/uncoated, wiper, deep cryogenically treated, and coated (TiN, TiAlN and TiCN) carbide inserts using response surface methodology in turning of AISI 52100 steel, was evaluated in this study. Type of insert, cutting speed, feed and depth of cut were the factors investigated. The response variables analyzed were tool flank wear and surface roughness. Basing on RSM central composite design, an experimental plan (L18 OA) was developed. The ANOVA results signify that the suggested mathematical models could adequately elucidate the performance indicators within the range. The generated regression equation reveals that the flank wear is mainly influenced by the type of insert followed by cutting speed. The surface roughness was majorly affected by the type of insert followed by feed rate. Machined surface topographies and tool flank wear mechanism were analyzed by examining the SEM micrographs. RSM multi-response optimization was executed so as to optimize the turning parameters.
Keywords: Wiper insert; Coated carbide; Cryogenic treatment; Tool wear; Surface roughness; RSM;.
Improving logistics performance for One Belt One Road: A conceptual framework for Supply Chain Risk Management in Chinese third party logistics providers
by Michael Wang, Ferry Jie, Ahmad Abareshi
Abstract: Chinese government recently launched one belt one road to reform and speed up the development of Chinese economic in the world. One Belt One Road (OBOR) strategy heavily relied on the traditional logistical trade routes including terrestrial and oceanic Silk Road. Logistics performance may play a vital role for implementing the One Belt One Road plan. Especially, third party logistics providers as supporting members to carry out value-adding supply chain activities in one belt one road. According to literature review, supply chain risk is an issue to obstruct the development of logistics performance. The purpose of this paper is to present a conceptual framework for managing supply chain risks and improving logistics performance under the OBOR initiative in Chinese third party logistics service providers. There are very few studies on risk management in the OBOR initiative. We focus on the innovation, customer response and flexibility in the third-party logistics providers. This would provide a guide for both academics and practitioners to manage supply chain risks and improve logistics performance and enlighten them to pay attention to supply chain risk management in the Chinese third party logistics sector. In addition, this contributes to the supply chain and logistics management in One Belt One Road literature.
Keywords: logistics performance; supply chain; risk management; China.
Supply chain agility information systems with key factors for fashion industry competitiveness
by Mustafid, Sarrah Ade Karimariza, Ferry Jie
Abstract: The fashion industry has attained fast growth in the world with competitive market under conditions of uncertainty as a result of innovations in information technology and the fast changing needs of consumers. This paper develops supply chain agility information systems for fashion industry to support achievement of supply chain performance. The systems is designed theoretically and based on case study of a specific fashion industry. The finding proposes the framework of supply chain agility information systems for fashion industry within the framework of integrated information systems involving the influence of agile characteristics on each chain to improve supply chain performance. The supply chain performance comprised of three dimensions and 13 factors of the three dimensions which obtained from experts of fashion industry. The analysis using fuzzy DEMATEL ANP confirm the dimension of makes market sensitiveness and factors of customer satisfaction are key factors for fashion industry competitiveness.
Keywords: supply chain; supply chain agility; SCA; information systems; integrated information systems; supply chain performance; agile characteristics; fashion industry; market sensitiveness; materials flow; transaction flow; fashion industry competitiveness; fuzzy-DEMATEL-ANP.
A framework for capturing and applying design knowledge in new product development
by Juliana Schmidt, Milton Borsato, Edmar Hinckel, Paulo Storrer, Eduardo Onofre, Paulo Storrer, Fabio Maccari
Abstract: The large amount of information that permeates the various activities of the new product development process (NDP) has become increasingly common in many organisations. Under these conditions, there are difficulties in sharing and reusing design knowledge, especially by the fact that this knowledge is available within the company in different formats and locations. Due to this, design engineers often fail to use such information. To ensure a better use, it is important to organise and integrate the available knowledge in a collaborative manner. Through KBE concepts, the current study aims to develop a set of tools for assisting decision making, by storing and providing useful information in a timely manner. Such solution should meet the needs of its users (i.e., designers), as well as improve the quality of design activities along the NDP. The application of the present proposal, still under development, is expected to facilitate the access to information, significantly reduce the number of engineering change requests, as well as allow acquired knowledge to be used in subsequent projects.
Keywords: knowledge-based engineering; KBE; knowledge capture; ontology; NDP.
The relationship between organisational agility and applying knowledge management
by Hossein Sayyadi Tooranloo, Sepideh Saghafi
Abstract: The agility is a relatively new concept in today's business that has become a critical capability for the organisations. In fact, it is the most important factor for organisation in the dynamic and turbulent environment. The agile organisations need to adaptability strategies for applying knowledge management tools to overcome uncertainty. This kind of organisations distributes knowledge through creating the knowledge and exchanging the information between people and provides the opportunity to achieve the agility. Therefore, considering the issue of knowledge management and its effect on agility is critical and inevitable for today's organisations. This study aims to study the effect of applying knowledge management on agility as the case study in the ceramic and tile industry. The data was collected using questionnaire. The structural equation method was used to analyse the research hypothesis using Amos software. The results of the study showed that applying knowledge management has positive and meaningful effect on agility that is equal to 0.72.
Keywords: agility; responsiveness; market understanding; competence; speed; flexibility; knowledge management.
An exploratory examination of modes of interaction and work in waterfall and agile teams
by Sondra Ashmore, Anthony Townsend, Samuel DeMarie, Brian Mennecke
Abstract: As agile becomes the preferred methodology for managing projects, many organisations are trying to understand how their processes and culture will change. Using the adaptive structuration theory as a lens for analysis, this case study explores the dynamics of two large teams, one who continued to use the Waterfall method and other who transitioned to agile methodologies. The results show that there are important adaptations and cultural differences that should be considered when an organisation starts leveraging agile methods.
Keywords: agile; waterfall; software development; adaptive structuration theory; organisational change; virtual teams.
Special Issue on: Enterprise Information Systems
Application of Reconfigurable Machine Tools in the Capacity Control of Job Shop Systems
by Ping Liu, Qiang Zhang, Jürgen Pannek
Abstract: In today's market, demand fluctuation is a big challenge for manufacturers. They have to respond quickly and flexibly to satisfy customers' demands to improve the competitiveness. Moreover, it renders the production systems complex and dynamical. In this paper, we use capacity adjustment to deal with the fluctuation in demand. We derive an extended mathematical model of a typical job shop manufacturing system by introducing Reconfigurable Machine Tools (RMTs) to analyze the impact of this new class of machine tools on the dynamic behavior of the system. To improve the ability of capacity adjustment, we include the operations of RMTs into the classical Proportional Integral Derivative (PID) controller. Simulation results of a four-workstation job shop system demonstrate the proposed method can adjust the capacity effectively and show the potential of RMTs in the context of Industry 4.0.
Keywords: Capacity adjustment; Control theory; RMTs; Job shop systems.
Heuristic and Fuzzy Scheduling Synergy with Knowledge Acquisition of Resource Selection System Development for Home Healthcare Service
by Thepparit Sinthamrongruk, Jirawit Yanchinda, Keshav Dahal
Abstract: Home healthcare service provides daily medical services at patients homes. The service aims to satisfy the patients requirements which must be done by one or more qualified staff visiting them in right time. This paper proposes a new framework integrating the heuristic search and fuzzy logic with knowledge acquisition to develop reliable and effective decision to match qualified staff to offer homecare services with the minimum cost and better preference consideration under feasible time-slots. The framework is designed based on the hierarchical approach which divides the staff selection system into two layers: high and low level. The high level is responsible for retrieving information, such as patients locations, service distance and operation cost as well as dealing with constraints such as patients requirement and working time-slots. This information is passed to the lower level which is employed with fuzzy logic to estimate a set of the level of staff selection before returning results back to the higher layer to create the service plan.
Our empirical study shows that the proposed framework has a potential to provide improved solutions with minimized operating cost and improved patients satisfaction. The case study for the experiment comprises of 40 medical tasks with 8 service routes and 8 carers under time-slot windows.
Keywords: Resource selection; Homecare service; Fuzzy logic; Heuristic search; Knowledge engineering.
Towards the measurement of Enterprise Information Systems agility to support EIS improving projects
by Jannik Laval, Chantal Cherifi, Vincent Cheutet
Abstract: Enterprise information systems (EIS) are directly implied in the global performance of an organisation. Nevertheless, their potential rigidity in comparison with the required fast evolution of the supported organisation remains an important open research question. The proposed research work aims to define and evaluate the agility of an EIS, in order to assist both software engineers and business managers in EIS improvement projects. In particular, a framework is proposed to structure the different existing metrics on agility according to the improvements needs and the intrinsic characteristics of an information system.
Keywords: Agility; enterprise information system; metrics; improvement project.