International Journal of Value Chain Management

2009 Vol. 3 No. 3

Pages	Title and authors
241-262	Enhancing the value of an innovative development community through the virtual community perspective Jiun-Hung Lin, Tzong-Ru (Jiun-Shen) Lee, Ching-Ya Hu DOI: 10.1504/IJVCM.2009.028602
263-287	Supply chain management analysis: a simulation approach to the Value Chain Operations Reference (VCOR) model Yacine Ouzrout, Matteo M. Savino, Abdelaziz Bouras, Carlo Di Domenico DOI: 10.1504/IJVCM.2009.028603
288-301	Sustaining service excellence in the insurance industry: a Kenyan perspective Simmy M. Marwa, Graham K. Rand, Kay Hooi Keoy, S.C. Lenny Koh DOI: 10.1504/IJVCM.2009.028604
302-315	Clustering-based heuristic for the workload balancing problem in enterprise logistics S.P. Anbuudayasankar, K. Ganesh, S.C. Lenny Koh, K. Mohandas DOI: 10.1504/IJVCM.2009.028605
316-330	Aligning value drivers with business operations by data mining for strategic advantage in business organisations Jayanthi Ranjan, Vishal Bhatnagar DOI: 10.1504/IJVCM.2009.028606