An integrative model for realising benefits from enterprise resource planning implementation Online publication date: Wed, 15-Mar-2017
by Shahin Dezdar
International Journal of Business Information Systems (IJBIS), Vol. 24, No. 4, 2017
Abstract: The purpose of this paper is to examine the role of project factors, technology factors and organisational factors in realising benefits from enterprise resource planning (ERP) system implementation. This study is the first to conceptualise an integrated relationship between ERP implementation benefits, ERP project factors, ERP system factors, and organisational factors in one model. The study was conducted using a survey questionnaire. The questionnaires were distributed to ERP users in Iranian organisations and in total, 384 responses were collected and analysed. The study showed that there is a positive relationship between project management, team composition and competence, top management support, enterprise-wide communication, organisational culture, and user satisfaction with ERP implementation benefits. The study also indicated that ERP system quality, ERP vendor support, and user training and education had positive relationship with user satisfaction and ERP implementation benefits accordingly.
Online publication date: Wed, 15-Mar-2017
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Information Systems (IJBIS):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com