Investigating the total quality elements based on Deming management model in oil industry in Libya - an empirical study
by Redha M. Elhuni; M. Munir Ahmad
International Journal of Productivity and Quality Management (IJPQM), Vol. 13, No. 2, 2014

Abstract: The study investigates the total quality management dimensions, based on Deming management model in oil and gas sector in Libya. A questionnaire, semi structured interview and an open interview were used to collect data from random sample of 42 quality-related managers from the Libyan oil and gas sector. Regression analysis indicated that these organisations implement total quality management practices. The findings suggest that an integrated approach is required to implement the total quality management practices in order to realise strategic quality objectives. The study extends the applicability of the Deming management model to a new industry and country. Collectively, the results of the research provide more understanding of issues relating to quality management in developing countries and a framework for enhancing organisational effectiveness.

Online publication date: Sat, 17-May-2014

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Productivity and Quality Management (IJPQM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email