Technological capabilities and firm performance: empirical results from Finnish ICT SMEs
by Sami Saarenketo; Kaisu Puumalainen; Kalevi Kyläheiko; Ari Jantunen
International Journal of Technology Marketing (IJTMKT), Vol. 6, No. 3, 2011

Abstract: In a high-velocity industry such as ICT (information and communication technology), the technological capabilities of the firm constitute its most critical assets. The purpose of this study is to empirically explore and classify the technological capabilities of small high-tech firms. The study uses data from 124 Finnish companies operating in the ICT industry. On the basis of technological capabilities of the firm, we identified four clusters. The clusters were labelled innovators, technology-oriented defenders, generators and imitators. Our findings imply that the nature of knowledge in the clusters differs. The technological capabilities of the firm give firms clearly different technological postures and also have different performance implications.

Online publication date: Tue, 30-Sep-2014

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