Determinants of service innovative dimensions in Knowledge Intensive Business Services: evidence from PR China
by Shunzhong Liu
International Journal of Technology Management (IJTM), Vol. 48, No. 1, 2009

Abstract: Based on the four-dimensional model of service innovation, this paper investigated the determinants of innovative dimensions in KIBS, which has been never studied against developing countries. Survey data were collected from 245 persons from 88 knowledge intensive business service firms. Regression analysis shown that strategic attention, supportive culture, differentiation market and variation in demand have made positive effects on innovative dimensions in KIBS of the People's Republic of China. On the other hand, innovative behaviour of individual workers did not affect the innovative dimensions in KIBS of the People's Republic of China in a direct manner.

Online publication date: Fri, 10-Apr-2009

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