Title: Determinants of service innovative dimensions in Knowledge Intensive Business Services: evidence from PR China

Authors: Shunzhong Liu

Addresses: Research Centre of Service Management, School of Business, Northeast Normal University, 2555# Jingyue Street, Changchun, Jilin Province, 130117, P.R. China

Abstract: Based on the four-dimensional model of service innovation, this paper investigated the determinants of innovative dimensions in KIBS, which has been never studied against developing countries. Survey data were collected from 245 persons from 88 knowledge intensive business service firms. Regression analysis shown that strategic attention, supportive culture, differentiation market and variation in demand have made positive effects on innovative dimensions in KIBS of the People|s Republic of China. On the other hand, innovative behaviour of individual workers did not affect the innovative dimensions in KIBS of the People|s Republic of China in a direct manner.

Keywords: KIBS; knowledge intensive business services; determinants; innovative dimensions; developing counties; China; service innovation.

DOI: 10.1504/IJTM.2009.024602

International Journal of Technology Management, 2009 Vol.48 No.1, pp.95 - 114

Available online: 10 Apr 2009 *

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