Satisfaction ranking of employers towards graduates from higher education institutions: an application of hybrid multiple criteria decision-making approach
by Mongkol Kittiyankajon
International Journal of Continuing Engineering Education and Life-Long Learning (IJCEELL), Vol. 30, No. 3, 2020

Abstract: Proper curriculum development is very important to higher education institutions (HEIs), and input from graduate users should be clearly identified. Thus, this study proposed hybrid multiple criteria decision-making (MCDM) to identify and rank employer satisfaction towards graduates from HEIs based on different weights of each graduate quality aspect. A case study of employer satisfaction ranking towards graduates from Industrial Management Department of Udonthani Rajabhat University (UDRU), Thailand was used to validate the effectiveness of the proposed method against the existing method. The results showed that the proposed method gave more reasonable ranking than the existing methods. Consequently, we recommend curriculum development utilise satisfaction levels and ranking results.

Online publication date: Thu, 16-Jul-2020

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