Modelling the impact of internal and external variables on consumer durables in a matured marketing environment
by A.M. Sakkthivel
International Journal of Electronic Finance (IJEF), Vol. 5, No. 4, 2011

Abstract: The paper attempts to build an empirically proven model of determinants that influence consumer buying behaviour and consumer switching behaviour towards consumer durable products for a matured marketing environment. The research identified that the entire marketing mix variables viz. product attributes, pricing, distribution and service, promotion, etc., and external variables such as country of origin, brand reputation, influence of peer groups and society have significant impact on consumer buying behaviour in a matured marketing environment, except the influence of opinion groups found no impact. Erosion in product attributes, pricing problems, dealer and service problems, eroding brand reputation, etc., have significant impact on consumer switching behaviour, whereas sales promotion, influence of peer and opinion groups found no influence.

Online publication date: Tue, 25-Oct-2011

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Electronic Finance (IJEF):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com