Trust, control and confidence in logistics outsourcing decisions Online publication date: Wed, 25-May-2011
by Jari Juga, Jouni Juntunen
International Journal of Services Technology and Management (IJSTM), Vol. 15, No. 3/4, 2011
Abstract: A number of theoretical constructs and models exist for framing logistics outsourcing decisions. In transaction cost economics, it is argued that the dimensions of transactions, notably asset specificity, are the main criteria to consider in outsourcing situations. Resource-based approaches focus on the company's assets and capabilities that should be protected and developed while non-core activities should be outsourced. Behaviourally oriented theories explore the human and social factors facilitating outsourcing decisions. In this paper, the model of Das and Teng (1998) is used to examine the role of trust and control as facilitators creating confidence in outsourcing when relationship specific investments are present in the outsourcing relationship. A conceptual model is developed and tested with structural equation modelling using survey data from Finnish industrial companies. The results show that confidence is positively associated with the propensity to outsource logistics when the outsourcing relationship is disposed to specific investments.
Online publication date: Wed, 25-May-2011
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services Technology and Management (IJSTM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com