Experimental study of factors influencing maturing data phenomenon in warranty performance indicators
by Bharatendra K. Rai
International Journal of Product Development (IJPD), Vol. 12, No. 3/4, 2010

Abstract: Warranty performance indicators are extensively used for comparison, prediction, and prioritisation purposes to support warranty cost reduction efforts. These efforts, however, are made challenging due to data maturation phenomena. Data maturation causes value of warranty performance indicators to change as new data become available, making comparison, prediction, and prioritisation tasks complex. Although this phenomena has been discussed in literature, there is a lack of understanding about the contributing factors. This paper provides an experimental simulation study involving three factors viz., staggered entry of vehicles, failure rate and months-in-service, and reports the findings of the study with managerial implications.

Online publication date: Tue, 02-Nov-2010

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Product Development (IJPD):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com