A descriptive analysis of IT outsourcing configuration
by Reyes Gonzalez, Jose Gasco, Juan Llopis
International Journal of Management and Enterprise Development (IJMED), Vol. 5, No. 6, 2008

Abstract: Information Systems (IS) outsourcing is a growing phenomenon in present-day firms that has generally been characterised with an insufficient level of detail and analysis. This is mainly due to the fact that outsourcing has been studied as a set of homogeneous services, failing to distinguish that there is a variety of contracts and ways to implement the outsourcing relationship. That is why this paper seeks to focus on a large number of essential aspects which define outsourcing contracts and relationships through the results of a survey carried out among the largest Spanish firms, suggesting the foreseeable future with respect to outsourcing in those companies.

Online publication date: Sun, 09-Nov-2008

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