Title: A descriptive analysis of IT outsourcing configuration

Authors: Reyes Gonzalez, Jose Gasco, Juan Llopis

Addresses: Department of Business Organisation, University of Alicante, Carretera San Vicente-Alicante, Alicante 03080, Spain. ' Department of Business Organisation, University of Alicante, Carretera San Vicente-Alicante, Alicante 03080, Spain. ' Department of Business Organisation, University of Alicante, Carretera San Vicente-Alicante, Alicante 03080, Spain

Abstract: Information Systems (IS) outsourcing is a growing phenomenon in present-day firms that has generally been characterised with an insufficient level of detail and analysis. This is mainly due to the fact that outsourcing has been studied as a set of homogeneous services, failing to distinguish that there is a variety of contracts and ways to implement the outsourcing relationship. That is why this paper seeks to focus on a large number of essential aspects which define outsourcing contracts and relationships through the results of a survey carried out among the largest Spanish firms, suggesting the foreseeable future with respect to outsourcing in those companies.

Keywords: information systems; information technology; outsourcing contracts; outsourcing relationships; survey; descriptive analysis; Spain.

DOI: 10.1504/IJMED.2008.021188

International Journal of Management and Enterprise Development, 2008 Vol.5 No.6, pp.656 - 672

Published online: 09 Nov 2008 *

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