Factors affecting the personal knowledge management amongst sales officers in Indonesian leading automotive companies
by Maria Widyarini; Oki Sunardi; Georgina Afrilia Conggo
International Journal of Knowledge Management Studies (IJKMS), Vol. 14, No. 1, 2023

Abstract: A capable and knowledgeable team is critical to an organisation's success, particularly with the transition in economic activity toward a knowledge-based economy. With the growing demand for knowledge workers, it is vital to implement personal knowledge management for each of the individuals. However, effective personal knowledge management is complicated to implement. Therefore, it is critical to understand the factors that could affect successful personal knowledge management practices, especially after the massive deployment of technology during the Industrial 4.0. This study aims to ascertain which factors affect the implementation of effective personal knowledge management, and their relative importance. This study found that leadership significantly affects trust, while trust and extrinsic rewards impact knowledge sharing activities. Technology application was found to affecting learning behaviour, while knowledge sharing and learning behaviour significantly impact one's ability to handle personal knowledge effectively. This study revealed that intrinsic rewards are more amenable to knowledge sharing.

Online publication date: Wed, 30-Nov-2022

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