Critical factors for knowledge management implementation: a TISM validation
by Sunali Bindra; Deepika Sharma; Bhumika Achhnani; Hari Govind Mishra; Viput Ongsakul
J. for International Business and Entrepreneurship Development (JIBED), Vol. 14, No. 1, 2022

Abstract: This paper aims to understand the reasonable role of knowledge management (KM) in creating capability for the sectors of society to establish awareness and proper decision-making to untangle the complexities of current world challenges. The paper attempts to identify various factors of KM through a literature review, which are further analysed through 'total interpretive structural modelling' (TISM) and 'matriced impacts crosses multiplication applique and classement' (MICMAC) to implement the KM strategy in an adequate manner. A total of ten factors have been identified. The TISM methodology represents the hierarchical structure of the factors and demonstrates the relationship among the factors by giving logical explanation about the driving/dependence power of each factor. A TISM-based hierarchical framework has been demonstrated, followed by the determination of the components' dependency and driving power using MICMAC analysis. This enables practitioners, academics and policymakers to strategise appropriately.

Online publication date: Tue, 19-Jul-2022

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