Conceptualisation for mobile commerce adoption in SMEs: a perspective of developing countries
by Ngoc Tuan Chau; Hepu Deng
International Journal of Business Information Systems (IJBIS), Vol. 38, No. 4, 2021

Abstract: This paper presents a comprehensive review of the related literature on organisational mobile commerce (m-commerce) adoption with the use of an iterative methodology for reviewing, analysing and critically assessing the related literature. Such a review leads to the development of a conceptual framework for a best-fit explanation on the critical determinants of m-commerce adoption in small and medium-sized enterprises (SMEs) in the context of developing countries. Such a framework can overcome the limitations encountered in the previous organisational m-commerce adoption research. It sheds light on four important groups of factors for better understanding the critical determinants for organisational m-commerce adoption, namely technological factors, organisational factors, environmental factors, and managerial factors. The study contributes to organisational m-commerce adoption research by extending previous works on organisational m-commerce adoption with the development of a comprehensive conceptual model from the perspective of developing countries for better exploring the critical determinants of m-commerce adoption in SMEs.

Online publication date: Wed, 22-Dec-2021

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