Internet of things: the acceptance and its impact on well-being among millennials
by Zam Zuriyati Mohamad; Siti Ummaizah Meor Musa; Rizalniyani Abdul Razak; Thavamalar Ganapathy; Nur Aliah Mansor
International Journal of Services Technology and Management (IJSTM), Vol. 27, No. 4/5/6, 2021

Abstract: This study explores millennials' intention to use smart home appliances and devices, and the impact on their perceived quality of life. It focuses on perceived usefulness, perceived ease of use, attitude and behavioural intention. Considering the intention-behavioural gap, this study extends the technology acceptance model by including expected quality of life as an effect of behavioural intention. A total of 206 respondents completed the questionnaire. The findings reveal that perceived usefulness, perceived ease of use, and attitude have a positive significant influence on millennials' intention to use smart home devices and appliances. Further, the findings demonstrate that attitude partially mediates the relationship between perceived usefulness and behavioural intention. The outcome shows that intention to use smart technology will influence one's expectation of a better quality of life. This study contributes to the development of the smart home device and appliance industry, particularly in developing new technology.

Online publication date: Thu, 14-Oct-2021

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