Digital payments in Africa - how demand, technology, and regulation disrupt digital payment systems
by Kenzie K. Ferguson; Leigh Soutter; Michael Neubert
International Journal of Teaching and Case Studies (IJTCS), Vol. 10, No. 4, 2019

Abstract: The purpose of this study is to better understand the impact factors behind the adoption of digital payment systems in Africa. The FinTech environment is changing rapidly and requires constant review of the ecosystem of financial technology innovations to keep abreast of the innovations. This study addresses a gap in the literature regarding the payment and money transfer segment of FinTech innovations in Africa using a multiple case study methodology from Kenya, South Africa, and Nigeria. We pulled information from multiple sources, including semi-structured interviews, archival data in the form of industry and regulatory reports, and observational field notes. The results highlight how regulatory innovation (Kenya) better enables the success of new technologies and their concomitant behavioural change than bank-led (South Africa) and pre-emptive (Nigeria) regulatory styles. This study will help FinTech innovators, academics, and policymakers to understand how technology and framework conditions impact payment business models in Africa.

Online publication date: Wed, 27-Nov-2019

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Teaching and Case Studies (IJTCS):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com