Calls for papers


International Journal of Electronic Marketing and Retailing
International Journal of Electronic Marketing and Retailing


Special Issue on: "Smart Tourism: Linking Service and Digital Ecosystems"

Guest Editors:
Prof. Claudio Nigro, University of Foggia, Italy
Dr. Francesco Caputo, Masaryk University, Czech Republic

The challenging and vibrant scenario that is emerging as a consequence of social and economic dynamics is prompting both researchers and practioners to identify more efficient, effective and suitable managerial approaches (Jansen, 2000; Barile & Polese, 2010; Barile & Saviano, 2010; Golinelli et al., 2012). Among the different sectors and domains interested in the evolution of users’ and providers’ lifestyles and behaviours, tourism appears to be an interesting area of reflections (Buhalis, 1998; Weaver, 2000; Ryan, 2002).

In its core essence, tourism combines local resources with human competences and capabilities using the tools offered by information and communication technology (ICT) as ways to collect, understand and satisfy markets’ needs (McKercher et al., 2002; Trunfio et al., 2006; Zang et al., 2009).

In this vein, some relevant dimensions appear to be strictly related to the domain of smart tourism, such as relationships, services, ICT and ecosystems (Buhalis, 2003; Wöber, 2003; Beech & Chadwick, 2006). Therefore, the real challenge is to identify a suitable pathway to combining all these different concepts in a common and sharing interpretive and conceptual framework able to support a better approach to smart tourism management.

Building upon these reflections, this special issue aims to collect both theoretical and empirical contributions able to offer relevant advancements in knowledge in the management of smart tourism.

The issue will carry revised and substantially extended versions of selected papers presented at the International Conferences on Tourism (ICOT 2016), but we also strongly encourage researchers unable to participate in the conference to submit articles for this call.

Subject Coverage
Suitable topics include, but are not limited, to the following:

  • Smart tourism and service ecosystems
  • Smart tourism challenges: linking theory and practice
  • Institutions, people and processes in the smart tourism domain
  • The contributions of ICT to smart tourism
  • Theoretical contributions to and empirical observations on smart tourism
  • The role of information sharing and digital platforms in the emergence of smart tourism
  • Smart tourism and open innovation
  • Meanings, processes and implications of smart tourism

Notes for Prospective Authors

Submitted papers should not have been previously published nor be currently under consideration for publication elsewhere. (N.B. Conference papers may only be submitted if the paper has been completely re-written and if appropriate written permissions have been obtained from any copyright holders of the original paper).

All papers are refereed through a peer review process.

All papers must be submitted online. To submit a paper, please read our Submitting articles page.

Important Dates

Manuscripts due by: 18 October, 2016

Notification to authors: 18 January, 2017

Final versions due by: 20 March, 2017