Forthcoming articles

World Review of Entrepreneurship, Management and Sustainable Development

World Review of Entrepreneurship, Management and Sustainable Development (WREMSD)

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World Review of Entrepreneurship, Management and Sustainable Development (69 papers in press)

Regular Issues

  • Empowering Rural Women through Shared Value Approach Study of GNFC Neem Project in India   Order a copy of this article
    by Sandeep Goyal, Amit Kapoor, Bruno Sergi 
    Abstract: The purpose of this article is to understand the impact of shared value approach in generating sustainable socio-economic value for the marginalized sections of the society, especially the women from low-income households living in rural and semi-urban areas. This article analyses the conception, design and implementation of GNFC Neem Project initiative and how it transformed the socio-economic status and lives of more than 225,000 rural women in India within two years of inception. A single case study analysis was used to assess the key success factors and strategic choices, which can enable the enterprises to create a significant social impact while ensuring economic viability, sustainability and scalability. The qualitative case based research involved primary data inputs from the field-based interviews of diverse stakeholders and secondary data inputs from the published sources. The research findings highlight the key success factors (KSFs), which led to the socio-economic success of GNFC Neem Project. The KSFs include clear focus and drive towards maintaining strategic fit between social impact and economic viability; building market awareness, trust, and acceptance; developing win-win partnerships with diverse stakeholders; and leveraging distribution channels and network for last-mile collection, storage and transportation of neem seeds (Scientific Name: Azadirachta Indica).
    Keywords: Base of the Pyramid; GNFC Neem Project; Creating Shared Value; Inclusive Business Model; Women Empowerment; India.

  • Social Characters as Predictors of Sociopreneurs' Motivation   Order a copy of this article
    by Grisna Anggadwita, Dini Turipanam Alamanda, Luan Eshtrefi, Anggraeni Permatasari, Veland Ramadani 
    Abstract: Social entrepreneurship is considered as a solution in reducing unemployment and poverty given that offering benefits to a community not only creates jobs but achieves better economic and social life independently. The social entrepreneur in this study is referred to as a sociopreneur. This study aims to identify the social characters toward the motivation of sociopreneurs in Bandung, Indonesia. In addition, this research also deeper explores how sociopreneurs prioritise those values, and the impact of becoming sociopreneurs. This study tries to overcome the gap in understanding social entrepreneurship widely by taking the perspective of social-oriented entrepreneurship, by suing a qualititative method and case study approach. Empirical data is collected by conducting in depth semi-structured interviews with sociopreneurs in Bandung as respondents in this study. Based on the study, several identified social entrepreneurship values include social value, civil society, innovation, economy activity and social impact (outcome). In addition, personal values influence the creation of social enterprises through the values of personal experience, the desire to make changes and the willingness to do something meaningful in one's life.
    Keywords: social entrepreneurship; social enterprises; social-oriented; social values; sociopreneurs.

  • Ethnicity, religiosity, and SME innovation outcomes: some insights from a Muslim ethnic group   Order a copy of this article
    by Donard Games 
    Abstract: The paper aims to examine the effects of socio-cultural factors (i.e. socio-cultural values, ethnicity, and religiosity) on business innovation (i.e SME innovation outcomes) in an entirely Muslim ethnic (i.e., Minangkabau ethnic group in Indonesia). There has been little research done to reveal the relationship between ethnicity, societal values, religiosity, and innovation outcomes in a totally Muslim community. The present study uses a quantitative approach, PLS method, that utilises SmartPLS 4.0. A survey of 150 Muslim respondents from the Minangkabau ethnic small and medium-sized enterprises had been carried out. It was found that ethnicity had no impact on the SME innovation outcomes. Likewise, religiosity did not moderate the relationship between ethnicity and innovation outcomes. Minangkabau societal values which are a unity between Islamic values and tradition have a positive and significant effect on the innovation outcomes. Implicitly, maximising Minangkabau networks that prioritises the values of cooperation, honesty and trustworthiness will enhance Minangkabau SME innovation outcomes.
    Keywords: ethnicity; religiosity; SME innovation; innovation outcomes; business innovation; Minangkabau; Indonesia; socio-cultural factors; Islamic entrepreneurship; Muslim ethnic group.

  • Effective Entrepreneurial Factors on Employment and Start-up of Businesses of Disabled   Order a copy of this article
    by Younos Vakil Alroaia, Manjappa Hosamane, Mohammad Reza Sotoudeh 
    Abstract: The aim of this study is to explain and codify the Welfare Organization' disabled people employment in region four of the country. The participants were all people with disabilities under State Welfare Organization of Iran. The sample consisted of 376 people selected using stratified sampling. Using the confirmatory factor analysis, dimensions and indices of each factor were confirmed. The FAHP has been used to determine the priority of elements. According to the findings of the SEM, five main factors, along with 24 sub-criteria, were approved as the effective factors in creating employment for the disabled. Standard coefficient between variables of financial, personal, governmental, family, and job seeking factors, respectively are .46, .86, .55, .70, and .36, which represents the strength and direction of impact is the independent and dependent variable. The result from FAHP shows that the financial index with the weight 0.259 has the highest rating and the job seeking index with the 0.130 has the lowest rating. Although, factors financial, individual, government, family, and job-seeking have a positive and significant effect on the tendency of the disabled to business, but the belief factor indicates that there is no significant effect on the tendency of the disabled to business.
    Keywords: Disabilities; Self-employment; Employment; State Welfare Organization; Iran.

  • UNDERSTANDING THE RURAL ENTREPRENEURSHIP PROCESS: A SYSTEMATIC REVIEW OF LITERATURE   Order a copy of this article
    by Asael Islas-Moreno, Manrrubio Muñoz-Rodríguez, Wyn Morris 
    Abstract: The study of how companies arise in rural areas has gained a place in the agenda of researchers, academics and public officials. This is a documentary review in which the rural entrepreneurship process is conceived as an interaction of four elements: the process, the entrepreneur, the context and the community benefits. An important amount of evidence has been generated on the relationship between these components, however, a series of pending tasks are identified, including the need to specify the factors that favour the process in each of its stages, in terms of the characteristics of the entrepreneur and the context.
    Keywords: rural enterprise; rural development; rural entrepreneur; community benefits; entrepreneurship promotion policy.

  • VISUALISATION OF DEVELOPMENT OF ECOPRENEURSHIP IN TOURISM   Order a copy of this article
    by Margo Purnomo, Samun Jaja Raharja 
    Abstract: ABSTRACT This paper aims to map the scientific structure of ecopreneurship in the tourism sector through a scientometric analysis. We used the VOSviewer in this paper to present the descriptive information, namely, the annual numbers of articles, source of publications, productive authors, origin countries, main research affiliations and the source publications on ecopreneurship in tourism studies. The collaborations among the main authors and countries are used for the co-authorship analysis. In addition, we adopt the co-occurrence analysis to explore the keyword distribution and research fronts on ecopreneurship in tourism sector studies. Based on the visualised analysis of keywords mapping, results show that the scientific publication of ecopreneurship in tourism sector studies can be interpreted into three broad themes, namely, Business Administration and Ecotourism Sustainopreneurship, Business Administration and Ecotourism Ruralpreneurship, and Business Administration and Ecosystem of Ecotourism Entrepreneurship. Based on this analysis, future studies may explore Business Administration, Ecotourism Sustainopreneurship and Ecotourism Entrepreneurship
    Keywords: sustainopreneurship; ecopreneurship; ecotourism; mapping; VOSviewer.

  • Social Intrapreneurship and Social Innovation: The Case of an Ebola Crisis in Africa   Order a copy of this article
    by Alfred Mbeteh, Massimiliano Matteo Pellegrini, Francesco Pelagallo , William Conteh 
    Abstract: Social innovation is a significant change that occurs in a society. This change is normally done via the creation of a new venture to solve social problems i.e. social entrepreneurship. However, less is known about social innovations promoted within an existing organisational setting, i.e. social intrapreneurship especially within a develop country. The paper analyses the case of a social intrapreneur who developed an innovative idea during the 2014 Ebola crisis in Sierra Leone. Through the insights obtained, we were able to develop and elaborate on a five-staged model for social innovation and focused on two relevant aspects in social intrapreneurship: internal governance process and external legitimisation and support.
    Keywords: Social Intrapreneurship; Social Innovation; Ebola Epidemic; Sierra Leone; Social entrepreneurship.

  • Do Contextual factors matter for new start-ups? Institutional Theory and Entrepreneurial Intention: A Proposed Model   Order a copy of this article
    by Yagoub Gangi, Boumediene Kebaili 
    Abstract: The institutional environment is very important for entrepreneurship, as it exerts a powerful influence not only on entrepreneurial entry rates but also on the ensuing trajectories of entrepreneurial initiatives. This paper to advance the institutional theory by proposing a conceptual model that encompasses institutional factors that have received minimal attention from researchers. The proposed model is developed based on the Global Competitiveness Report (GCR) 2015, published by the World Economic Forum (WEF), and includes seven factors, namely: economical dimension, legal dimension, ethical dimension, technological dimension, educational dimension, infrastructure development, and financial market development. The study suggests seven propositions linking the institutional factors with entrepreneurship intention. This is an exploratory investigation and no quantitative analysis has been conducted. Future research could adopt or adapt the current studys conceptual framework and empirically test it. Furthermore, empirical studies could be applied in different contexts and accommodate different institutional conditions.
    Keywords: institutional theory; entrepreneurship intention; entrepreneurship; environmental factors.

  • Antecedents of innovative work behavior: A systematic review of the literature and future research agenda   Order a copy of this article
    by Shahira Elalfy, Pranav Naithani 
    Abstract: The proposed research attempts to collect and critically analyze dispersed research on innovative work behaviors to offer a more comprehensive understanding and to highlight overlooked areas and issues. A systematic review is employed to explore the different factors affecting employees' innovative work behaviors. The research critically analyzes existing research on innovative work behaviors and identifies the commonly studied factors that drive innovative work behaviors. Antecedents of innovative work behaviors are classified into institutional and employee related factors. A conceptual framework is developed based on extant research and theories that explain relationships between the studied groups of factors and innovative work behaviors. The research uncovers gaps in the literature relevant to innovative work behaviors and recommends further research.
    Keywords: Keywords: innovative; work behaviors; literature review; antecedents; social exchange theory; social learning theory.

  • Patients, participation and wicked problems in hospitals: A plea for embracing the networked governance approach   Order a copy of this article
    by Jan Vang, Annalisa Brambini 
    Abstract: Recent years have witnessed a surge of wicked problems in respect to health care systems ability to deliver quality solutions at affordable costs. Scholars from different schools have provided different types of solutions. Yet, the central problem with these different approaches is that the patient is either absent or considered a passive user of the system. There is thus a need for a different approach that sees the patient as an active contributor to solving wicked problems. The paper argues, that the governance network approach although in its infancy provides the contours of a new approach that should replace previous approaches.
    Keywords: Hospitals; innovation; health care; sustainability; SDG.

  • PASSIVE LEADERSHIP STYLES AND PERCEIVED PROCRASTINATION IN LEADERS: A PLS-SEM APPROACH   Order a copy of this article
    by Sandeep Singh, Sarita Sood, Rajni Bala 
    Abstract: This study explores the role of management by exception passive (MBEP) and laissez-faire (LF) styles of leadership in the prediction of perceived procrastination in leaders. Further, it purports to examine the interaction effect MBEP*LF in the relationship between MBEP and perceived procrastination. Data were gathered using standardized questionnaires. The sample comprises of 268 middle-level textile managers, working in14 Mega Industrial Textile Projects in Punjab (India). The results exhibit a significant positive effect of MBEP and LF style of leadership on perceived procrastination. However, MBEP*LF (interaction) does not moderate and predict perceived procrastination. The study has investigated theoretically driven hypotheses. The findings of the study have implications for the employers to make the appropriate decisions in the selection process so it reduces the chance of procrastination among leaders. This is the first study to explore the association of styles of leadership (MBEP and LF) with perceived procrastination in leaders. MBEP and LF have a predictive relevance for perceived procrastination in a leader. Further, MBEP*LF was not significant in the present study. These findings are important and require researchers to consider leadership styles in subsequent researches on procrastination behaviour.
    Keywords: Textile Managers; Perceived procrastination; Leadership Style; Management by exception passive; Laissez-faire; Partial least squares structural equation modeling.

  • A Conceptual Understanding of Entrepreneurial Motivation, Employment Creation, and Supporting Factors on Micro, Meso, and Macro Level Entrepreneurship   Order a copy of this article
    by Susmita Dutta, Sanjai Kumar Parahoo, Munshi Naser Ibne Afzal, Heather Harvey 
    Abstract: Previous literature has separated the philosophical link among motivational and supporting factors of entrepreneurial activities, and their contribution to entrepreneurship and employment creation. However, this fragmented approach does not capture some factors and leaves other connections unexplained. Therefore, the fundamental motivation of this study was to review the literature and sketch a new link between motivational and supporting factors, and entrepreneurial initiatives to better understand entrepreneurship and employment generation synthesis. We combined and integrated all of these factors in one common context based on a historical literature survey, using a novel approach by categorizing the stated factors under micro, meso and macro level entrepreneurships. This new perspective on the inter-relationships between motivational and supporting factors in creating new job opportunities at the micro meso and macro levels will unlock a new line of research which has the potential to significantly contribute to the literature.
    Keywords: Entrepreneurship; motivation; support; employment; sustainable development.

  • Motivating sustainable entrepreneurship: the deployment of a visual navigation tool   Order a copy of this article
    by Marc Dressler 
    Abstract: Small businesses are in search for business models that balance the three pillars of sustainability (economy, environment, society) to successfully compete in increasingly driving-out markets. They often lack resources for comprehensive strategic sustainability screening and business model redesign. Considering their value for economy and society, support for SME
    Keywords: balanced scorecard; creativity; business models; wine industry; strategy; performance.

  • Sustainable Management Education: Insights from Indigenous Wisdom of Bhartiya (Indian) Gurukul Philosophy   Order a copy of this article
    by Anshu Sharma, Ankur Joshi 
    Abstract: The purpose of the paper is to highlight the phenomenon of sustainable management education and its facilitating factors by exploring the indigenous wisdom of Bhartiya (Indian) Gurukul philosophy. The paper provides an understanding of the Gurukul philosophy can contribute to the domain of educational sustainability by underlying the facilitating factors of sustainable management education. Drawing on the indigenous wisdom of the gurukul philosophy, the paper provides five facilitating factors for making management education more meaningful and sustainable: Aparigrah (minimalism), Swawlamban (self-reliance), Udyam (entrepreneurial initiatives), Uttardayitava (responsibility) and Chetna (consciousness). The paper provides implications for institutional educational philosophy for both internal (faculty, students, infrastructure, board members) and external (corporate and society) stakeholders at large.
    Keywords: Sustainable management education; Indigenous wisdom; Gurukul philosophy.

  • FACTORS INFLUENCING THE GENDER GAP IN POVERTY: THE INDONESIAN CASE   Order a copy of this article
    by Muryani Muryani, Miguel Angel Esquivias 
    Abstract: Indonesia has made a vast reduction in its poverty rate to a historical level of below 10%. Nevertheless, nearly 20% of the population remains vulnerable to falling into poverty. This study estimates poverty gaps by employing the Equally Distributed Equivalent (EDE) model to compute chronic poverty and the transient component of poverty. Additionally, by employing a Tobit regression, education, health, household size, location, and sector of employment are studied as factors influencing poverty. The study compares the likelihood of heads of households (whether males or females) falling into poverty. The data comes from the National Socioeconomic Survey in 2010, covering 13,928 households from 33 provinces in Indonesia. Chronic poverty accounted for nearly 68% to 69% while transient poverty accounted for the 30% in the same year. The results indicate that access to credit, education level, and poor access to health services, influence the likelihood of chronic and transient poverty. Women face higher probabilities of remaining poor (chronic) or of falling into poverty (transitory) than men, due to a lack of access to health services and education. Women are also more likely to fall into transient poverty than men when located in urban areas. Health and education services in rural areas seem to be more urgently needed than in cities, as poverty is more highly associated with agriculture in rural areas than in urban environments. In addition to the forementioned factors influencing poverty, having larger families could increase the likelihood of chronic and transient poverty, but the study needs further analysis to form conclusions on the role of size of family.
    Keywords: Poverty; Gender; Chronic poverty; Transition poverty; Indonesia; Equally Distributed Equivalent model.

  • Critical Success Factors of Women Entrepreneurship Practice for Women Entrepreneurs in Malaysia   Order a copy of this article
    by Sharon Yong Yee Ong, Nurul Fadly Habidin, Mad Ithnin Salleh, Nursyazwani Mohd Fuzi 
    Abstract: The purpose of present study is to analyses the critical success factors of WEP implementation in Malaysia. The study indicates six critical success factor of WEP (entrepreneurial traits, entrepreneurial experience, management skill, customer relation, training and education and environment). A total of 38 responses from women entrepreneurs in Malaysia were collected through email and on-line questionnaires. The result shows the mean values are 5.811 to 5.461, consider good at WEP implementation. The dimension TE (5.811) and EE (5.758) have the highest mean value and shown to be the most important dimensions of WEP implementation for women entrepreneur in Malaysia SMEs. The implications present study is anticipated to help better understand women entrepreneurs condition, needs and provide new insights for the critical success factors of a more gender-specific practice for women entrepreneurs in Malaysia. This study also provides important guidelines to implement WEP. In future research, the relationship between WEP and business performance of women entrepreneur in Malaysia will be analyses and then compare the results to other countries.
    Keywords: Critical success factors; gender; women entrepreneurship practices; business performance; entrepreneurial traits; entrepreneurial experience; management skill; customer relation; training and education; environment;.

  • Eco-innovation and sustainability performance: An empirical study on Indian manufacturing SMEs.   Order a copy of this article
    by Manvendra Pratap Singh, Arpita Chakraborty 
    Abstract: Unprecedented industrialisation have mounted pressure on small firms to become sustainable in developing economies. To achieve sustainability, firms need to cultivate eco-innovation among manufacturing SMEs. The paper attempts to establish the affiliation between eco-innovation and sustainable performance among manufacturing SMEs in India. The results indicate that eco- process innovation and eco-organisational innovation have noteworthy association whereas eco- product innovation has no relationship with sustainability performance including economic, environmental and social performance.
    Keywords: Eco-innovation; eco-product; eco-process; eco-organisational innovation; economic sustainability; SME; India.

  • How Corporate Social Responsibility Affects Competitive Advantage: A Case Study of the Petroleum Trading Lao Public Company, Lao PDR   Order a copy of this article
    by Phaninee Naruetharadhol, Wutthiya A. Srisathan, Chavis Ketkaew 
    Abstract: The purpose of this research is to study how corporate social responsibility affects organisational performance. To accomplish this objective; fostering corporate social responsibility is one of the techniques that organisations employ. In this study, the researcher focused on internal organisational corporate social responsibility activities, such as employee engagement and corporate governance. A survey of 120 employees from different departments inside a large petroleum trading organisation in Laos was conducted. The research results show that the great practices of corporate governance and its effect on corporate social responsibility (CSR) have a significant impact on employee engagement (EE) and competitive advantage (CA). Our findings indicate that the integration of corporate social responsibility into strategy and organisational governance structure, thereby creating shared value of job among employees and enhancing health and safety, local recruitment, and customer value as competitive advantages.
    Keywords: Corporate Social Responsibility; Employee Engagement; Corporate Governance; Competitive Advantage.

  • The Influences of Social Media on Chinese Start-up Stage Entrepreneurship   Order a copy of this article
    by Arun Sukumar, Vahid Jafari-Sadeghi, Zimu Xu 
    Abstract: In todays digital era, information is increasingly shared and distributed through online social networks. Online social media platforms like Twitter, Facebook, Youtube in the west and Sina Weibo, Wechat in China have not only greatly extended the reach of traditional social networks but also facilitated the information distribution process within the networks. With the rising popularity of such social media platforms, the channel where people obtain information has dramatically compared to traditional print media. We collected survey data from 100 Chinese participants and carried out 25 interviews. The results revealed the current status quo, opportunities and challenges on using online social networks. For instance, Weibo and Wechat are the most popular choices for business activities in China. The main entrepreneurial activities on social networks include information collection and analysis as part of the decision-making process or facilitate sales and promotion activities. Challenges include such as the overly populated false news and information distributed through online social networks.
    Keywords: social networks; social media; entrepreneurship; start-ups; China.

  • Sustainability of Tourism Development in Vietnam's Coastal Provinces   Order a copy of this article
    by Nguyen Hoang Tien, Phan Quan Viet, Nguyen Minh Duc, Vo Thi Tam 
    Abstract: This article presents achievements and limitations related to sustainable tourism development in coastal provinces of Vietnam. Through the research process, this study found that sustainable tourism development had many positive benefits for a variety of stakeholders, including community, local government, cultural and natural environment and the tourists. Although the principles of sustainable tourism development are beneficial, their implementation is an enormously difficult task due to the prevailing socio-economic context, political conditions and institutional settings in the developing world. This article assesses the current status of sustainable tourism development in coastal provinces of Vietnam, reflecting gap bet
    Keywords: sustainable development; tourism; coastal provinces; Vietnam.

  • ACHIEVING SUSTAINABLE VALUE CHAINS BY ADOPTING SUSTAINABLE DEVELOPMENT GOALS: A MAPPING EXERCISE   Order a copy of this article
    by Marina Toledo De Arruda Lourenção, Caroline Kruger, Adriana Fiorani Pennabel, Larissa Marchiori Pacheco, Fabio Henrique Correa Bogado Guimaraes, Adriana Cristina Ferreira Caldana 
    Abstract: Due to the global demand for sustainable interventions and the practitioners willingness to take into account the sustainable development goals (SDGs) in their management processes, it becomes necessary to understand how they are put into practice in the business context. Thus, this study aims to explore how an organisation can operationalise the SDGs in their strategic management, leading to the creation of a sustainable value chain based on a framework developed by the authors. Using a qualitative study based on semi-structured interviews, observations and secondary data sources, a framework is proposed based on the experience of a Brazilian power company. The proposed model (SDG SVCMM) has four dimensions: (1) design of the organisational value chain; (2) mapping of SDGs in the value chain; (3) selection of SDG priorities; and (4) impact monitoring. The present study makes a theoretical contribution with a model that aims to link a sustainable value chain with SDGs. Also, the present research can guide managers in their attempt to generate innovative and sustainable solutions to develop sustainable value chains.
    Keywords: SDG compass; sustainability; power sector; value chain; strategy; sustainable value chain.

  • Domestic Products in Swadeshi-Global Entrepreneurship for Sustainable Socioeconomic Growth   Order a copy of this article
    by Khushbu Agarwal, Sharda S. Nandram 
    Abstract: The purpose of this study is to explore the influence of Country of Ownership on a nations economy and distinguish between the cumulative effect of Country of Brand Origin (CoB), Country of Manufacture (CoM) and Country of Ownership (CoO), on products in a Transnational Economy. This paper proposes a lens for indigenous entrepreneurship, labeled as Swadeshi-Global Entrepreneurship aiming at sustainable socio-economic growth. The findings lead to the development of a new model Product categorisation in the Transnational Economy and an equation explaining the conceptual definition of domestic product in globalised world along with the relative importance of each type of product on the domestic economy of a nation. The framework suggested in the paper if executed rationally ensures to bring social and economic sustainable development of the country involved. Although the paper focuses on indigenous entrepreneurship, its findings are relevant for other types of entrepreneurship too given the emergency situation in which many economies currently are due to COVID-19. Countries are pushed to re-invent the power of domestic production.
    Keywords: Swadeshi Global Entrepreneurship; Country of Brand Origin; Country of Manufacture; Country of Ownership; Transnational Company; Foreign Product and Domestic/ Indigenous Product; Sustainable Growth.

  • Strategic stages in subsistence small businesses: the case of the timber industry in Misiones (Argentine)   Order a copy of this article
    by Carlos Fernandez-Jardon, Nilda Tañski, Fabian Martinez 
    Abstract: In Argentina and many developing countries, small businesses are often created as a method of subsistence for the entrepreneurs and their family. They are also a source of wealth and employment creation in the poorest areas. This paper analyses the development phases of small timber businesses based on their competitive advantages and performance in a region of Argentina. Our methodology defines the phases, and combines the resource-based view with the Uppsala model of knowledge increase. Our results show that these businesses develop in four phases, with different factors of competitiveness and performance. This paper contributes to the theory of small business development, improving companies knowledge of the situation in each development phase and allowing them to establish competitive strategies that are associated with their current phase and political improvement actions.
    Keywords: Strategic stages; subsistence; small businesses; Uppsala model; Resources-based-view; timber industry; Argentine.

  • Linear and Asymmetric Analyses of Macroeconomic and Bank-Specific Determinants of Non-Performing Loans in West African Monetary Zone (WAMZ)   Order a copy of this article
    by Ebere Ume Kalu, Augustine Arize, Awa Kalu Idika, John Malindretos, Chiamaka G. Eze 
    Abstract: We used Panel ARDL and Panel NARDL to investigate the macroeconomic and bank-specific determinants of Non-Performing Loan (NPL) in the West African Monetary Zone (WAMZ) for the period 2003 to 2018. We found that both bank-specific and macroeconomic determinants jointly influence NPLs in varying degrees. There is also empirical evidence that NPL adjusts more nonlinearly/asymmetrically to the dynamics of the bank-specific and macroeconomic determinants than it does linearly. This discovery will guide in rebalancing the policy direction in loan and credit administration from just a linear direction to a combination of linear and nonlinear perspectives especially in the WAMZ
    Keywords: Panel ARDL; Panel NARDL; Asymmetry; Return on Assets (ROA); Return on Equity (ROE); Non-Performing Loans.

  • The Influence of Corporate Social Responsibility on Share Price Before and After Tax Amnesty   Order a copy of this article
    by Josua Tarigan, Aileen Natalia, Saarce Elsye Hatane, Ferry Jie 
    Abstract: With a purpose to provide a more profound clarification in regards to socially and environmentally responsible cultures among Indonesian natural resources industry, this study highlights the empirical confirmation on the correlation between corporate social responsibility (CSR) and share price. Kinder, Lydenberg, and Dominis (KLD) measurement approach is used as a basis to assess CSR performance since it gives more social rating transparency. Panel data analysis and paired sample T test are carried out on 83 Indonesian listed firms in the natural resources industry. The study finds a significant difference in the CSR performance and Tax Amnesty between before and after tax periods. The empirical result suggests that the CSR performance serves as a tool in assisting investors to value share prices. This is the first study, which observes and proves that tax amnesty 2016 gives a significant impact on Indonesian natural resources industrys CSR and share price
    Keywords: Corporate Social Responsibility; KLD; Share Price; Natural Resources Industry; Tax amnesty.

  • Knowledge, Attitudes and Practices regarding Good Agricultural Practices among Rice Farmers under the Large Agricultural Plot Scheme (LAPS) in Khlongudomchonlajorn, Chachoengsao Province, Thailand   Order a copy of this article
    by Athiwat Joedsak, Suneeporn Suwanmaneepong, Duangkamol Parnrostip 
    Abstract: The purpose of this study was to investigate knowledge, attitude and level of practice regarding good agricultural practices (GAP) of rice farmers under Large Agricultural Plot Scheme (LAPS) Khlongudomchonlajorn, Chachoengsao Province, Thailand. Data were collected by using questionnaires from 38 farmers during the period from March to July 2019, and data were analyzed using frequency, percentage, mean, and standard deviation. The results showed that most of the farmers were male (57.9%) with an average age of 56.7 years (65.8%), had completed primary education (73.7%), were married and had an average of 4.1 household members. In terms of the farmers knowledge of Good Agricultural Practices (GAP) for rice, the results showed that the knowledge levels of the respondents were medium (65.8%), high (26.3%) and low (7.9%). Regarding attitudes towards GAP for rice, it was found that most of the farmers had a positive attitude (55.3% strongly agreed and 44.7% agreed) towards GAP for rice. Regarding the level of farmers implementation of GAP for rice, farmers produced rice according to GAP standards at a high level (52.6%), the highest level (39.5%) and a moderate level (7.9%). The farmers performed practices regarding the inspection of water quality and harmful contamination (average score=2.16) and the recording of plantation area codes and information (average score=2.55) with a low level of compliance. Relevant agencies should provide training programmes on the knowledge of GAP standards for rice in every item for farmers under the Large Agricultural Plot Scheme, especially for the items concerning water inspection and planting area recording.
    Keywords: agricultural scheme; farmer’s attitude; farmer’s knowledge; good agricultural practices; rice GAP.

  • The impact of SMEs on growth prospects of North Macedonia   Order a copy of this article
    by Edrina Emini 
    Abstract: Developing countries have changed their attitudes towards developing SMEs and supporting entrepreneurship due to the importance of SMEs and Entrepreneurship in these countries. Recent studies show that SMEs highly affects economic growth, employment, export, and poverty. Considering these circumstances, this paper tries to examine the profile of SMEs and their impact on the growth prospects of North Macedonia for the period 2012-2019. The study is carried out using secondary data. The data analysis is done using SPSS software as a statistical tool. The results of the paper suggest that there is a negative correlation between SME indicators and GDP, but the empirical findings also suggest that there is a correlation between exports, and SMEs economic situation, exports, and SMEs financial situation. On the other hand, there is a significant negative correlation between the poverty index and the economic situation of SMEs, meaning that the increase of the economic situation of SMEs results in the decrease of poverty and vice versa.
    Keywords: SMEs; entrepreneurship; economic growth; export; GDP; North Macedonia.

  • Rural entrepreneurship challenges and development: The case of Albanian women entrepreneurs in North Macedonia   Order a copy of this article
    by Nadire Ramadani, Veland Ramadani 
    Abstract: The purpose of this paper is through rural entrepreneurship to analyse and give an understanding on the concept and the current situation on rural women entrepreneurship, to explore the challenges rural women entrepreneurship face in North Macedonia, especially the case of Albanian women and in the end to discuss potential solutions, further suggestions, and recommendations on how to overcome these challenges. The case-based approach was used. To achieve our main goal, in total 20 women have been contacted in different rural villages around the city of Tetovo. All the interviews were conducted in distance, some using FaceTime, and others by phone call. Interviews took place during the month of April and May 2020, a very challenging time when most of the businesses were locked down.
    Keywords: rural entrepreneurship; women entrepreneurship; Albanian entrepreneurs; North Macedonia.

  • Factors influencing the start-up intentions of urban women in India: A theory of planned behaviour based approach   Order a copy of this article
    by Shreya Virani, Sarika Sharma, Poornima Tapas 
    Abstract: The growth in number of women enterprises is necessary for maintaining the gender justice and equality around the globe, and specifically in developing countries. Role of female entrepreneurs is vital in innovation based ventures and entrepreneurship for social, cultural, and economic development of a country like India. This study aims to ascertain the factors influencing the start-up intentions of urban women in India. A conceptual framework is proposed through rigorous literature review and based on theory of planned behaviour. The empirical testing of the proposed model is carried out using confirmatory factor analysis (CFA) and structural equation modelling (SEM). The results reveal that attitude of a person, personality traits, and awareness about ecosystem affect the start-up intentions of a person. Whereas subjective norm and perceived behaviour control do not impact. Parents business background plays a mediating role in subjective norms and start-up intentions. The conclusion is presented and the future directions for further research are provided at the end.
    Keywords: Start-up intentions; Theory of planned behaviour; Structural equation modelling; Women entrepreneurship; Entrepreneurial intentions; Female entrepreneurs; Start-up India; Attitude; Subjective norms; Perceived behavioural control; Personality traits; Start-up ecosystems.rnrn.

Special Issue on: Constraints to SMEs’ Growth and Sustainability

  • Linkage between Psychological Variable of Entrepreneur and Business Performance - An Empirical Study in Delhi & NCR with Special Reference to SMEs   Order a copy of this article
    by Gurinder Singh, Vikas Garg, Pooja Tiwari 
    Abstract: The emphasis of this paper is to understand and explore the different factors related to the traits that are internal and analysing its impact on the performance of the SMEs in Delhi & NCR. This paper aims at exploring the linkage between traits of the individual with the performance of their firm and understanding how they manage their business. This paper employs a mixed-method to collect the data from different target respondents. Data is collected with the help of a survey, i.e. questionnaire. Data has been collected with the help of convenience sampling. For the survey, entrepreneurs were selected who have their SMEs and are running successfully for the last ten years. 86 SMEs were selected to survey the area of Delhi & NCR. To analyse the data factor analysis and correlation method were used. The results of the study have indicated the strong positive association between the psychological traits of the individual and the performance of the business. Also, it indicated the level of contribution of each trait towards business success. Findings of the study it can be implied that the result of the study will surely benefit from understanding the different factors and competencies having a significant impact on the performance of the business and its survival in the market.
    Keywords: SMEs; Entrepreneurship; Psychological Variables; Business Performance.

  • Digital marketing modelling: a sustainable competitive advantage for SMEs   Order a copy of this article
    by Jugal Kishor 
    Abstract: The central aim of this study is to identify forms of digital marketing enhancing SMEs productivity, along with to recommend an action to optimise the productivity of SMEs. This study was centrally steered using survey questionnaire and complemented with relevant literature review. The proposed hypothesised model recommends that four forms of digital marketing viz social media marketing, search engine marketing, content marketing, and e-mail marketing positively affect SMEs productivity. The examination in this research depicts that SMEs productivity encouraged when employing forms of digital marketing due to its cost-effectiveness, acceptability, and availability. The research methodology adopted, and strategies derived in this study may give direction to social scientists to conduct a comparative study in other nations.
    Keywords: Digital marketing; e-mail marketing; SMEs; search engine marketing; social media marketing; entrepreneurship; content marketing.

  • Financial literacy: An imperative approach for SMEs growth   Order a copy of this article
    by Swati Sharma 
    Abstract: The objective of this study is to examine the relationship between financial literacy, firm's growth, and access to finance among small and medium enterprises (SMEs) within Jaipur, Rajasthan, India. This study tries to find out whether financial literacy affects a firm's access to finance and growth. To get an insight of the relationship, quantitative research was carried out among 41 SMEs of Jaipur, Rajasthan, India. The findings from the study are based on quantitative data collected through the use of semi-structured questionnaires. Findings reveal a positive correlation among the variables i.e. financial literacy, access to finance and firm's growth. Both financial literacy and access to finance have a substantial impact on firms' growth. This study contributes to the existing literature by justifying the role of financial literacy in the strategic decision-making process. Financial literacy not only enables the entrepreneur in decision making but also helps SMEs to develop economies. Furthermore, as SMEs play a key role in developing countries, it becomes imperative for the entrepreneurs to be sound in financial decision making which also affects the performance of the firm.
    Keywords: SMEs; Financial Literacy; Economic Growth; Access to Finance; entrepreneurship.

  • Gender, Technology, and Innovation: The Role of Women in Indian Micro Small and Medium Enterprises   Order a copy of this article
    by ANURAG SINGH, Ujjwal Das, Sharad Kumar 
    Abstract: Innovation is the buzzword for all-round socio-economic development of nations, globally. It is considered as a method to increase productivity, processes new products, or services, playing a major role in socioeconomic change. Innovation becomes a tool for solving societal problems and economic development. It has also been seen as a process of qualitative change taking place in historical times. However, in innovation literature, the role of women in innovation received not much attention as its deserved to be credited in academic and practice research. Innovation-based research and practices have not focused on gender differences. The role of women in innovation activities cannot be ignored. In this article, we present the role of women in selected Indian innovative Micro Small and Medium Enterprises (MSMEs) and the barriers they are facing. On the basis of our findings and literature, we also put forth several policy recommendations, to promote and encourage women entrepreneurship in India, viz. Government support towards access to finance, training, and encouragement for innovation at educational and organizational levels.
    Keywords: Gender and Technology; Gender and Innovation; MSME; Women; Patents; India.

Special Issue on: ICTSCI 2019 The Role of Artificial intelligence in Entrepreneurship and Business Management

  • A Hybrid Cluster Technique for Improving the Efficiency of Colour Image Segmentation   Order a copy of this article
    by Ankit Kumar, Linesh Raja, Pankaj Dadheech 
    Abstract: Image Segmentation is the process of segmenting a picture or image data into clusters. Image segmentation is a wide area for researching in many applications segmentation is applied for finding the distinct group in the feature space. It separates the data into different region or cluster, and each one is homogeneous. Using the gradient to remove the edge pixels of the image information of the image object, therefore, be useful to use the image of the other characters to take out the picture hence as a result fragmented pixel information of the final image will be better. In the current algorithm which is proposed approach for noise reduction, eliminates most of the noise from the input image. This noise concerns to cut boundary of the noise full image. The result shows that it is very efficient in segmenting the image and reduces the time complexity also. The proposed algorithm can be used in object deduction orrnin object analyzing in image processing and as we knowledgeable about segmentation process of the image is very first step in the processing of image. The segmentation of image proceeds by using combination of different segmenting approach in 3-D RGB color-space. Clarity of the output segmented image is better in comparison to other segmentation techniques of the image. Clarity of the output image is depending on the number of cluster used.
    Keywords: Data Mining; Image Processing; Classification; Image Segmentation; Clustering; K-mean Cluster;.

  • Internet of Things based wearable health solutions: Empirical study for health startups   Order a copy of this article
    by Shweta Nanda, Taruna Gautam 
    Abstract: Indian population has potential threat of non-communicable diseases. The low preventive health measure is a cause of major loss to the economy. Integration of the cloud platform with remote wearable sensors not only help the health stakeholders to capture the patient vitals but also perform predictive analysis. Raising timely alarms through Internet of Medical Things has wide application in preventive care. It is surprising that despite of huge application benefits, the startups in this domain lack the integration support due to challenges in license approvals from the Government levied new Medical Device Rules. This is an original paper and holds significance as all the available literature on Remote Connected Care Medical Wearable Technology is accumulated and studied. This paper has a detailed behavioral empirical study of the customer towards the device acceptance and the role played by demographic variables in same. The potential of the Internet of Things based remote medical wearables to be the future of sustainable healthcare model is captured from ASSOCHAM Report, Industry, IoT India Congress Report, Innovation Industries Conclaves, IEEE and various global researches in this domain.
    Keywords: Internet of Medical Things; Medical Wearable Technology; Acceptance; Behavioral Empirical Study; Sustainable Healthcare Model.

  • Fine Grain Sentiment Grading Of User-Generated Big Data Using Contextual Cues   Order a copy of this article
    by Akshi Kumar, Geetanjali Garg 
    Abstract: There has been a tremendous growth in the use of online resources. Twitter is one such micro blogging website, which has become quite popular over the past decades. It offers a vast amount of user-generated knowledge about marketing which can be used for sentiment analysis and finds wide application in both public and private sectors. A novel two-tier classification framework using machine learning algorithms and lexicon based algorithm is proposed to extract sentiment of tweets and assign a fine grain grade to the tweets among one of the seven classes namely:- high negative, moderate negative, low negative, neutral, low positive, moderate positive and high positive. Different tree-based machine learning algorithms in the domain of sentiment classification were explored. Results of machine learning and lexicon based approach are combined for better classification. Context is also used by forming SentiCircles for the task of sentiment classification. The evaluation of the study shows that the proposed method provides fine grain grading to tweets with accuracy of 61.84 %. The hybrid machine learning and lexicon-based processing technique with the usage of contextual cues is an effective and practical method for sentiment analysis. Preliminary results are motivating and the work will be extended to design and develop a patent model within the domain of context based sentiment analysis.
    Keywords: Big Data; Twitter; Machine Learning algorithms; SentiCircles.

  • Economic, Legal And Financial Perspectives On Cryptocurrencies: A Review On Cryptocurrency Growth, Opportunities And Future Prospects   Order a copy of this article
    by Shweta Goel, Himanshu Mittal 
    Abstract: Cryptocurrency has become most sought after digital payment system these days and has been regarded as the safest mode of transferring money and making payments. The functionality of the cryptocurrency is highly depended upon the use of advanced technology and result in the emergence of a number of cryptocurrencies like Bitcoin, Ripple, Ethereum, etc. The evolution and growth of cryptocurrency have been tremendous during the last 10 years and has revolutionized the whole financial sector. The cryptocurrency provides immense opportunities like increased job propensities, new market ventures as such and challenges like volatility, lack of markets and the like to the users. The risk and return factors involved with the usability and adaptability of cryptocurrency has also impacted the users in both a positive and negative way. Hence, the current research study provides detailed insights about cryptocurrency, its growth, opportunities, and future prospects in an adequate manner.
    Keywords: Bitcoin; cryptocurrency; FinTech; virtual economy; crypto-assets.

  • Grey Wolf Optimisation based Colour Image Watermarking   Order a copy of this article
    by Manish Gupta, Mukesh Saraswat 
    Abstract: In recent years, multimedia information on the internet has increased exponentially and the multiple manipulation instruments can readily manipulate these data. This grows the requirements for a robust watermarking technique to avoid the illicit exchange and allocation of multimedia information and processing, especially for images. Even though the majority images are accessible in colour format, the contemporary digital image watermarking techniques classically embrace the binary or grey watermark in the host image. Furthermore, a correlated colour space that restraint the potentiality of watermarking techniques uses many current techniques for the digital image watermarking, as only single colour channel is accessible for implanting the watermark. This paper, therefore proposes a fresh technique of marking the colour watermark based on the steerable pyramid transformation, using a uncorrelated colour space (UCS) and grey wolf optimisation (GWO) for the host colour image. The findings indicate that the proposed technique is superior to the other techniques in the class against distinct attacks.
    Keywords: Steerable Pyramid Transform; Digital Image Watermarking; Uncorrelated Colour Model; Grey Wolf Optimisation.

  • Modified Artificial Bee Colony Algorithm for Facility Layout Design Problem   Order a copy of this article
    by SHIV KUMAR AGARWAL, Surendra Yadav 
    Abstract: The Artificial Bee Colony (ABC) Algorithm is one of the best swarm intelligence based algorithm that simulates intelligent behaviour of honey bees while searching for good food sources. Generally this algorithm is used to get solution of complex optimisation problems that are not solvable by traditional methods. The facility layout design is combinatorial problem with large search space. Here this work consider design of a single floor manufacturing plant,where all the facilities require rectangular shape with different sizes. The new variant successfully find optimised layout.
    Keywords: Swarm Intelligence; Facility Layout Design Problem; Nature Inspired Algorithm; Computational Intelligence; Optimisation; Exploration and Exploitation.

Special Issue on: ICSSB-2019 Innovation in Markets and Its Capitalisation in the Digital Scenario

  • ENQUIRING THE DENTAL PRACTITIONERS' PERCEPTIONS ABOUT DENTAL TOURISM: A PHENOMENOLOGICAL VIEWPOINT   Order a copy of this article
    by Ratinder Kaur, Jiwanjot Kaur Hira 
    Abstract: India is emerging as one of the leader in the medical tourism market and is also making its mark in the field of dental tourism- which is often regarded as a cousin to medical tourism. This paper makes the use of qualitative research, where a phenomenological approach was followed with an objective of studying the perceptions of Indian dental practitioners with regard to dental tourism in India. The data was collected by conducting semi- structured interviews with six Indian dentists practicing privately which were chosen by using purposive and snowball sampling. The interviews were then analysed using the Atlas.ti software which uncovered various themes like behavior of dental tourists, benefits of dental tourism, ethical issues, and initiatives needed for the progress of dental tourism. The research has also given an array of suggestions which can benefit multiple stakeholders like hospitals, corporates, government and dental practitioners that are involved in dental tourism market.
    Keywords: Medical tourism; dental tourism; medical tourism in India; dental tourism in India; dental practitioners; dentists; qualitative research; phenomenology; phenomenological approach; Atlas.ti; thematic analysis.

  • A Hybrid Ensemble Machine Learning Model to Predict Success of Bollywood Movie   Order a copy of this article
    by Garima Verma, Hemraj Verma, Sushil Dixit 
    Abstract: The Bollywood is a multi-billion industry. Hundreds of movie are released everyrnyear, where each movie is an investment of multi crores. It becomes a need asrnwell as a huge concern of the director, producer and all stakeholders involvedrnin a particular movie to know the chances of the success of a movie on the boxrnoffice before its release. To address this concern, a hybrid ensemble machine learning model has been proposed. The model uses dataset collected from various sources such as- Boxofficeindia, cinemalytics, youtube etc. The model performed preprocessing on data set, which included handling of missing values with mean, cleaning of data, and removal of text values. The feature engineering has been done in the model to create a new feature called act_direct to make model more robust. The effectiveness of model has been tested in terms of accuracy and AUC-ROC curve. From the experimental results it is evident that the proposed model ensures relatively better accuracy compared to some recent state-of-art models.
    Keywords: Bollywood; Ensemble; Machine Learning; Feature Engineering.

  • Entrepreneurship Boost: Predicated Factors based Study in Digital Era   Order a copy of this article
    by Rakhi Arora, Kirti Jainani 
    Abstract: Indian economy is the reflection of education and employment opportunities. Educated youth in India depends upon public/private sector jobs availability. A study reveals that million of Indians joining the labour force every year due to fewer employment opportunities. This gap can be minimised by identifying major factors leading to more entrepreneurial ventures, is the scope of this study. The Government of India has also taken initiatives like Make in India, Atal Innovation Mission, Digital India, Start-Up India, Stand-Up India, and National Skill Development Mission to support innovation and entrepreneurship in India. Today, entrepreneurial skills alone are not sufficient to run start-ups efficiently; some creativity needs to be added for added value. This study is an attempt to develop a framework for predicated entrepreneurial factors driving an individual for startups. In this study, various published articles were reviewed to identify critical factors and develop a casual framework. ISM Modeling and MICMAC analysis were used to establish a relationship between all critical factors and validate the framework respectively.
    Keywords: Entrepreneurship; Employment; Digital Era; Start-Ups; Innovation; Factors; Entrepreneurial Ventures and Skills.

  • The role of leadership in organisational climate, job satisfaction and turnover intention among middle level employees in Indian telecom industry   Order a copy of this article
    by Vishal Choudhary, Nusrat Khan 
    Abstract: Leadership seeks to create a climate that enables smooth functioning of different operations and fosters innovation in organisation. It is important for an organisation to promote effective leadership in order to enhance productivity and performance of its employees. An effective leader is one who creates a conducive organisational climate to ensure job satisfaction among employees. The present research intended to study the impact of the leadership on job satisfaction, organisational climate and turnover intention in telecom industry of India. For this purpose, the researcher undertook a primary study consisting of the survey method on 356 employees of the chosen telecom companies in Uttar Pradesh region of India. The study concludes that there is significant impact of the leadership on job satisfaction, organisational climate and turnover intention in telecom industry of India.
    Keywords: Leadership; organisational climate; job satisfaction; turnover intention; telecom industry; competition.

  • Effects of T&D Practices on job satisfaction: A study of foreign collaborates operating in India   Order a copy of this article
    by Tanvi Rana, Subhash C. Kundu 
    Abstract: This study is aimed to examine the impact of training and development practices on employee job satisfaction in Indian companies and foreign collaborates from US, Europe, Japan, China and South Korea, operating in India. The data were collected through survey method from 762 respondents of 282 foreign collaborates and analysed by applying means, standard deviations, Cronbach alpha values and multiple regression. To test the validity and reliability of the data, factor analyses (exploratory and confirmatory factor analyses) were also applied. The results of the study revealed a positive and significant impact of training and development practices on job satisfaction in Indian companies as well as in foreign collaborates from US, Europe, Japan and South Korea. However, no significant relationship was found in the case of China. Important practical suggestions were given to HR managers, organisations and policy makers for building job satisfaction among the employees with the help of training and development practices.
    Keywords: Training and development; job satisfaction; foreign collaborates; National culture; HRM practices; comparative HRM; China; Korea; Japan; India.

  • FROM VERBAL ABUSE TO INTENTION TO LEAVE: ROLE OF ENGAGEMENT AND EMOTIONAL EXHAUSTION   Order a copy of this article
    by Lata Singh, Anubha Vashisht 
    Abstract: This study aims to test a model explaining the process of verbal abuse causing emotional exhaustion, poor engagement and increased intention to leave among the employees of service sector organisations. This cross sectional research study includes the responses from 282 employees, responsible for customer service. During the study, confirmatory factor analysis was done to ensure the reliability and validity of all five constructs namely customer verbal abuse, supervisory verbal abuse, emotional exhaustion, engagement and intention to leave. Then after related hypotheses were tested using structural equation modelling. The study concludes that both verbal abuses lead to emotional exhaustion, which further reduces engagement level. The poor engagement causes high intention to leave among the employees. It was also found that, customer verbal abuse is more responsible for poor engagement whereas the supervisory verbal abuse is for intention to leave. The limitations of cross sectional data and common method bias provided directions for future research.
    Keywords: customer verbal abuse; supervisory verbal abuse; emotional exhaustion; engagement; intention to leave; service sector organisations;.

  • Investigating the role of reinforcement and environmental factors in balancing the state of apprehension: Evidence from India   Order a copy of this article
    by Bijay Kushwaha, Vikas Tyagi, Atul Shiva 
    Abstract: State of apprehension is a post-purchase evaluation which creates regret, anxiety and unpleasant feeling in the mind of customers popularly known as cognitive dissonance. It is the responsibility of marketers to reduce intensity of apprehension experienced by consumer. This study measures the role of reinforcement factors, environment factors and state of apprehension towards post purchase buying behaviour. It is for this purpose we used a purposive sampling technique and questionnaire as a research instrument to obtain opinion from respondents. A total of 396 usable responses were found appropriate and considered for analysis. A total of 396 respondents were involved during the study and the time period of the study was from December, 2018 to March, 2019. Both SPSS software version 20 and AMOS 18 were employed as tools for analysis in this study.The result of study found that reinforcement factors and environmental factors both are having significant contribution towards balancing the intensity of apprehension experience by consumers in post purchase evaluation stage. The after sales service, positive word of mouth and improvement on product performance have greater impact on balancing the state of apprehension. The forces such as feedback calls, extended guarantee/warrantee, and users reviews are also helpful in improving the post purchase behaviour primarily led by brand image & reputation, consultant groups, and authentic sources of information to the consumer of high-end electronics household products.
    Keywords: Post purchase behaviour; Cognitive Dissonance; Reinforcement factors; Environment factors; State of Apprehension.

  • Impact of HRM Practices on Organizational Commitment: Evidence from School Educators in Indian Context   Order a copy of this article
    by PRATIBHA , Atul Shiva, Rupali Arora 
    Abstract: The study measures the impact of selected HRM practices on organisational commitment among educators based in Northern region of India. An online questionnaire was designed which was duly answered by 428 respondents of Northern India by applying Partial least squares Structural equation modelling (PLS-SEM) version 2.0. The study revealed that educators gave highest preference to compensation and rewards (?= 0.409, p<0.000) followed by performance appraisal (?= 0.388, p<0.000) for towards their organisational commitment levels and are not concerned by HR practices of employment security, training and development and recruitment and selection. The paper presents a very important insight for the administrators and HR experts in educational organisations to redefine their HR strategies so that higher levels of organisational commitment is achieved. The paper proposes a critical dimension of educators working in school education level in Indian context and depicts reality of Indian education system based in the Northern region.
    Keywords: Human Resource Practices; Organizational Commitment; Partial Least Squares Structural Equation Modelling; India.

  • The Effect of Ethical Climate on Corporate Reputation for Sustainability of Indian Banking   Order a copy of this article
    by Ashita Chadha, Ritu Sharma, Radha Yadav 
    Abstract: Financial Institutions should be founded on fundamentals of ethical code and values that drive core business practices essential for their sustainable development. The study evaluates the ethical climate and its impact on corporate reputation of two largest banks of India State Bank of India i.e., a public sector bank and ICICI Bank i.e. a private sector bank through an ethical climate and corporate reputation questionnaire. A descriptive design used empirical research to investigate the ethical climate through a sample size of 250 employees from both banks in the tri-city region of Chandigarh. The study provides a comparison on the ethics climate in the public and private sector bank and assists to find some common factors that affect the reputation of banks that is essential for sustainable growth.
    Keywords: ethics climate; financial institutions; corporate reputation; banking sector; ethics for sustainability.

  • Employee Happiness, Engagement and Organisational Commitment: A Literature Review   Order a copy of this article
    by Arijit Choudhury, Anirban Dutta, Sonit Dutta 
    Abstract: In contemporary business scenario, employee happiness and engagement have become the highlighted area of interest. These constructs taken together have the ability to makes an impact in the organisational commitment leading to enhanced performance of the employees which in turn leads to organisational success. The present paper attempts to compile the literatures related to employee happiness, engagement and commitment. It also aims to identify relevant factors affecting these constructs, and tries to establish a linkage among them. All the works of literature are organised and categorised into three different groups namely employee happiness, engagement and organisational commitment and have been portrayed in a tabular format. A theoretical model based on these literatures has been developed to consolidate the linkage between employee happiness, engagement and organisational commitment. The model depicts that there is an important relationship between happiness, engagement and commitment. Finally, it can be concluded that employee happiness and engagement can predict organisational commitment in employees.
    Keywords: employee happiness; engagement; organisational commitment; literature review.

  • Role of the Service Value Network in Social Transformation   Order a copy of this article
    by Yupal Shukla, Mithilesh Pandey 
    Abstract: The present study seeks to develop the current understanding of service value network literature by adding new insight into resource exchange in-network relationships for social transformation. The purpose of this study is to explore how network participants exchange value towards the transformation of society rather than contribute solely for individual benefit. The study uses a qualitative approach and the depth interview method has been used to obtain the opinion of network members in a service value network. The study found that dairy farmers feel empowered as part of the co-producing group and this strengthens their trust in the service value network. Cooperation among the members of village dairy cooperatives aids them in information sharing in the field of milk production and provides exposure to new technology in milk production. Milk unions contribute to the service value network through co-marketing of milk. Consumers play a role in service value networks and make their impact through social consumption. It can help various entrepreneurial groups to form Service Value Networks(SVNs) and help in promoting the well-being of society. The study has discussed the concept of co-production, cooperation and co-marketing which can help the organizations by aggregation, assemblage, and distribution of value to their customers. The study contributes to the social marketing theory through its in-depth study of the service value network model. The study has established a relation between the service value network and social transformation with social capital formation as a moderating variable. The model can be helpful social entrepreneurs to understand the micro aspects of service value networks and create new business models based upon it.
    Keywords: Social Value Network; Social Capital; Social Transformation; Value Creation.

  • ROLE OF GOVERNMENT IN SUSTAINABLE GROWTH AND ECO- DEVELOPMENT OF ECONOMY   Order a copy of this article
    by Rajni Bala, Sandeep Singh 
    Abstract: From the past decade concept of sustainable development must be seen as one of the big tales of India. Degradation of the environment has always been a point of worry not only for India but almost from all over the world. Unless ecological issues are not solved or not taken care; the future generations may find earth worth not living. The present research work has been carried out to analyse the factors affecting the role of government in sustainable growth and eco-development of economy in Punjab state of India. The sample of the study was 300 general masses. Confirmatory factor analysis was applied on the primary data and six factors were confirmed.
    Keywords: sustainable development ; eco-environment ; convergent validity; discriminant validity ; confirmatory factor analysis; perception; scale development; political will; sustainable growth ; eco- development of economy.

  • Impact of SHGs on Social, Economic and Political Women Empowerment: A Case Study of Ghaziabad District, India   Order a copy of this article
    by Shalini Aggarwal, Rudra Rameshwar, Anurag Pahuja 
    Abstract: In India, the SHGs are playing a commendable role in poverty alleviation by reaching out to the poor rural women in particular, which forms the major part of their membership. These groups are determined to eradicate poverty from the country as these are truly active at the grass root level. An effort has been made to survey 388 respondents from four blocks of Ghaziabad district to find the impact of SHGs on the rural women at three unique levels namely social, economical and political. The study also aims at investigating the influence of population factor which could impact the women empowerment category/scheme. As the 388 respondents under reference form a part of SHGs, they have shared the considerable improvements they experienced as individuals relating to economic and social empowerment aspect in particular.
    Keywords: Self Help Groups; Women Empowerment; Social Culture; Economic Environment.

  • INNOVATION AND EMPLOYEE TURNOVER IN BIOTECHNOLOGY COMPANIES: RETHINKING THE ROLE OF STRATEGIC HUMAN RESOURCE MANAGEMENT   Order a copy of this article
    by Sahiba Sharma, Kavita Singh, Vikas Arya 
    Abstract: Biotechnology sector, a sunrise sector in India has now 2% global market share. The much needed push to the bioentrepreneurs in India has been given by Indian government recent initiatives. However, top management teams have been ignorant of the consequences of promoting scientists as managers with no managerial skills or of handling the human resource (HR) responsibilities to administrative or finance officer. The organizations have been moving on the path of encouraging a negative organizational culture that leads to the technically sound workforce with people management issues. Hence, the industry is facing low innovation and high employee turnover challenges. This study reviews and addresses the role of strategic human resource management in biotechnology companies by taking a dig in the existing common business models and discuss strategic HR role. The article sheds light on the importance of HR function in the changing biotech business scenario.
    Keywords: Strategic human resource management; Biotechnology companies; science based firms; HR; biotech business models; top management teams; turnover; innovation; bioentreprenuers.

  • Performance Evaluation of Public and Private Sector Banks   Order a copy of this article
    by Pawan Kumar, Ajay Khurana, Sunil Sharma 
    Abstract: Abstract: This paper is attempt to analyze how domestic banks performed during the fiscal year (2015-18) that go through issues affecting the sector, in general, while also explaining how the future of banking performances. The study included performances of 19 publicly listed state owned banks and SBI associate banks. In this paper performances of all the listed private sector banks have also been covered. Banks have since existence playing vital role in channelize of savings into productive purpose. As intermediaries, banks facilitating the flow of savings into investment for industrialization of economy. But over the years the significance of banks undergone with changes in their functions like financial services. Now banks are not limited with accepting of deposits and disbursement of loans and advances.\r\n
    Keywords: Keywords: CASA-Current account and saving account; PSB-Public Sector Banks; CAR-Capita adequacy Ratio; RWA- Risk weighted assets; NPA-Non Performing assets; ROA-Return on Assets; IBA-Indian banking association.s.

  • Exploring Workplace Expectations: An Empirical Study on Millennials of India   Order a copy of this article
    by Karuna Prakash, Prakash Tiwari, Vijay Jain 
    Abstract: As we look ahead into the future, we see an abundance of young professionals entering into the labour market. Literature suggests that different generations at the workplace differ in their values, attitudes, behaviours and ways of working. Managers find it difficult to set equilibrium among the generations at the workplace and the reason is the lack of understanding of the Millennial behaviour and expectations they have from the workplace. This paper looks deeper into the various attributes and features that Millennials expect from the workplace. Focus group interviews were initially conducted to identify the attributes that Millennials expect from the workplace. A questionnaire was then formulated and circulated to collect the responses. The results have shown that the millennial generation finds it extremely important that the workplace where they are employed must provide them with opportunities for growth and development also comprise occasions to develop their leadership skills.
    Keywords: Millennials; Expectations; Workplace; Organizational attributes; Generations; India.

Special Issue on: ICKSSD2019 Sustainable Consumption, Public Policy and Corporate Interventions

  • Analysis of Plastic Waste Management in India: Study of Law and Behaviour   Order a copy of this article
    by Aakriti Mathur, Kanwal D.P. Singh 
    Abstract: Ever increasing demand for single-use or disposable plastics has contributed to generation of large amounts of plastic waste. Pollution caused by these single use plastics has become a subject of international debate. This paper discusses and evaluates international and national framework to combat plastic pollution. The methodology adopted in this research paper is empirical by collection of primary data through a questionnaire consisting of 20 questions administered to a random sample of 108 respondents in the age group of 18 67 years, selected from urban population. On the basis of the study of the global practices relating to plastic waste as well as analysis of data, suggestions have been made for improvement of the Indian framework relating to plastic waste.
    Keywords: Sustainable Consumption; Plastic Pollution Awareness; Plastic Consumption Behaviour; Single Use Plastic; Plastic Waste Management; Plastic Waste in India; Plastic Waste Rules.

  • Impact of self-control on financial behaviour and financial wellbeing: empirical evidence from India   Order a copy of this article
    by Kanchan Sehrawat, Ankita Sehrawat, Madhu Vij 
    Abstract: Self-control is often linked to various positive behaviours which are instrumental to overall wellbeing of the individual. Financial wellbeing is an important component of the overall wellbeing which has gained social and political priority over the years. Growing number of bankruptcy cases and financial crises across the globe has raised concerns among the researchers and policy makers about the ability of individuals to take necessary financial decisions. Hence, it becomes important to study the financial wellbeing of individuals as a part of their overall wellbeing. This study aims to examine the relationship between self-control, financial behaviours and financial wellbeing. Online survey responses are analysed using partial least squares structural equation modelling (PLS-SEM) to empirically examine this relationship. The results suggest a positive significant impact of self-control on both the endogenous constructs. The results are particularly useful for policy makers and academicians working towards policy formulation and imparting knowledge to help individuals achieve positive financial wellbeing.
    Keywords: Self-control; financial behaviour; financial-wellbeing.

  • A Study of the Socio-Economic Status of Women via Self-help Groups in the Rural Areas of Karnal District in Haryana   Order a copy of this article
    by Pratibha .., Sanjay Bhayana, Neeraj .. 
    Abstract: Self-help groups is an effective and systematic model, which emphasizes the community development of socio-economic status and lifestyle of rural area womens driven by ongoing process of socialization. The SHGs approach has also promotes the entrepreneurial activities among the womens in rural area. The current study was conducted in Karnal district of Haryana. The sample size for this study was 160 SHGs members, which is selected from 40 self-help groups (SHGs). The main objective of this study was to measuring the socio-economic status of SHGs members with references to bank-linkage activities, living conditions and livelihood activities. In present study the maximum participation was showed by newely formed (2014-2017) SHGs, which are working under NRLM and HRLM. The data was analyzed using SPSS 20.0 software. The results of present study have indicated that the SHGs members had improved their lifestyle and uplifts the socio-economic status in the society after joining the SHGs.
    Keywords: Self-help groups; Socio-economic; Rural Development; Women Empowerment; Entrepreneurship.

  • Adoption of Sustainable Business Practices by Entrepreneurs: Modelling the Drivers   Order a copy of this article
    by Shilpa Sindhu, Shweta Dahiya, Parveen Siwach, Anupama Panghal 
    Abstract: Sustainability in business involves all such processes which take into consideration immediate economic gains for the organisation as well as resource-saving for future generations. Entrepreneurs are considered as one of the pioneers in carrying out innovative initiatives in the field of Sustainability. This study is an effort towards mapping the drivers for the adoption of sustainable practices by entrepreneurs. Significant variables which drive entrepreneurs to adopt sustainable business practices were identified through literature screening; structured questionnaire based primary data collection and expert opinion. Nine variables were identified, through this three-step approach which were then modelled through interpretive structural modelling (ISM). The proposed ISM model indicates that public funding in promoting sustainable business is the variable which can strategically influence the linkage variables and the dependent variable viz. attitude of entrepreneur. The study, therefore, highlights that public funding, with support of moderating factors, can impact attitude of entrepreneur towards adoption of sustainable practices in business.
    Keywords: Sustainability; Entrepreneurship; Sustainable Business Practices; Food Entrepreneurship; ISM.

Special Issue on: Sustainability Practices Among SMEs in Emerging Economies

  • Towards a Sustainable Agenda: Enhancing Green Entrepreneurship Image among Manufacturing SMEs   Order a copy of this article
    by Noor Hazlina Ahmad, Syed Rahman, Ng Hing Guan Guan, Hasliza Abdul Halim 
    Abstract: Adoption of green practices within an organisation can take many different forms, through developing green practices and processes as its core competences and subsequently promoting a green corporate image. This study aims to examine the predictors of green entrepreneurship image and the mediating effect of green innovation on green organisational identity, green core competences and green entrepreneurship image of Malaysian manufacturing SMEs. This empirical study was conducted using a structured instrument, analysed by the Partial Least Square (PLS) technique. The results show that green organisational identity and green core competences significantly enhance the firms green entrepreneurship image and that green process innovation underpins green entrepreneurship image. This study also offers practitioners a guide on what kind of green practice they need to adopt, which can bring advantages to them. It highlights the importance of engaging in green innovation as a differentiation strategy to promote a sustainable agenda within SME sectors.
    Keywords: Green core competence; Green organisational identity; Green innovation; Green entrepreneurship image; SME.

  • Internal Stakeholders Perspective on Lean Energy and Environmental Sustainability: The Case of Notre Dame University - Louaize   Order a copy of this article
    by Mariette Hazzouri, Mira Thoumy 
    Abstract: This study will contribute to the understanding of the relationship between Energy and Environmental Sustainability (EES) Knowledge, Attitudes and Behaviours in order to recommend actions to be undertaken by the Notre Dame University - Louaize using Lean Management techniques. A survey-based analysis was conducted on a random sample of 458 NDU - Louaize Internal Stakeholders (NDUIS) Students, Faculty and Staff. A linear regression was performed on the data collected. The adjusted R2 was 21%. The results showed that there was no causal relationship between EES Knowledge and Behaviour for NDUIS. As for EES Attitudes, they positively impacted Behaviour. Since 75% of the respondents were Students, a particular attention was given to them in the analysis. From the Lean management perspective, all EES initiatives were associated with Lean tools.. Little literature exists on the Lean Management aspect of Energy and Environmental Sustainability on university campuses, hence the originality of this study.
    Keywords: Energy and Environmental Sustainability (EES); EES Knowledge; EES Literacy; EES Attitudes; EES Behaviour; Lean Management.

  • Does going green really pay off? A Sustainability Performance view   Order a copy of this article
    by Husna Ara, Jasmine Yeap Ai Leen, Siti Hasnah Hassan 
    Abstract: The increasing environmental qualms have amplified the influences of stakeholders and in turn, changed todays competitive landscape. Consequently, small and medium enterprises (SMEs) around the world are required to embrace green-related approaches as a strategic move to achieve sustainability. This article empirically examines the impact of the stakeholders influences on firms decision of adopting green marketing to attain its environmental, social and economic performance. Data were collected from 114 garments manufacturing firms in Bangladesh, anchored on the theory of Natural-Resource-Based-View (NRBV) and analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings highlighted stakeholders influences as one of the dominant factors in following green marketing which helps SMEs towards the improvement in environmental and social performance. The application of green marketing emerges to have a negative effect on economic performance. This study offers pragmatic evidence to practitioners by proving that green marketing as a mode to sustainability performance.
    Keywords: Green Marketing; Natural-Resource-Based-View; Environmental Performance; Social Performance; Economic Performance; SMEs.

  • Examining the push factors for adoption of automation in a Malaysian manufacturing SME   Order a copy of this article
    by Siti-Nabiha A.K., Norfarah Nordin, Mohd Naim Afifi Ishak 
    Abstract: The purpose of this paper is to examine the push factors for the adoption of automation technologies in a manufacturing small and medium enterprise (SME). A case study method is used to address the research questions with data collected from interviews with the key people in the organization, a documentary review and observations of the company production processes. The Technology, Organization and Environment (TOE) model in which the technological, organizational and environmental aspects define the process of technology adoption is used to analyze the data. The results show that the production process in the SME is semi-automatic and labor intensive. Although the staff lacks knowledge and expertise of technological trends, the top management is committed to change and innovation, and the staffs awareness of the cultural change that is required acted as a push factor for automation. The other factors that pushed the technological advancement in the production process was the need to optimize the production process for manufacturing flexibility, address the waste and quality issues faced by the company and meet customers demands for customization and quality products so as to ensure the sustainability of the company.
    Keywords: SME Manufacturing; Automation Adoption; Drivers for Adoption; Malaysia.

  • The role of CSR oriented organisational culture in eco-innovation practices   Order a copy of this article
    by Say Keat Ooi, Chai Aun Ooi, Khalid Rasheed Memon 
    Abstract: Due to its devastating impacts, climate change has emerged as one of the major challenges facing human and the ecosystems. Considering the call for urgent action in carbon emission reductions, eco-innovation practices have gained more momentum in the business context. Though eco-innovation appears to be the possible climate change mitigation strategy, the discussion and research on eco-innovation practices remain scarce in the context of SMEs, especially from the perspective of emerging economies. Hence, this research aims to examine the effect of stakeholder pressures on eco-innovation practices among the Malaysian manufacturing SMEs using Structural Equation Modelling. Based on the findings of 100 SMEs, it is evidenced that SMEs engaged in eco-innovation practices due to stakeholder pressures, and CSR oriented organisational culture is important, as it mediates the relationship between stakeholder pressure and eco-innovation practice. These findings are decisive to policy makers and SMEs towards a better understanding of the eco-innovation practices.
    Keywords: Eco-innovation; CSR; organisational culture; SMEs; stakeholder pressure; Malaysia.

Special Issue on: Modern Managerial and Social Practices for the Sustainable Development of Society

  • Active Aging: A way for Social Sustainability in ageing Indian society   Order a copy of this article
    by Shikha Kumari, Alka Sharma 
    Abstract: The 2030 Sustainable Development Agenda sets out a universal action plan for achieving sustainable development in a balanced way and seeks to promote human rights of all people, for all sections of society, at all ages, with a specific focus on the most vulnerable section, i.e., older people. The segment of older people in India has been increasing at a high rate lately, and this pattern will be the same in the coming years. The objective of this study is to examine the role of active ageing in achieving social sustainability of older people. For the conceptual framework of the study, two key components of social sustainability, i.e., well-being and social justice, has been taken into consideration. Data is collected from elderly respondents in residential colonies of NCR, India, through semi-structured interviews. The analysis shows social sustainability is the natural outcome of the various engagements of the active aged individuals.
    Keywords: Sustainable development; Social Sustainability; Active Aging; elderly; well-being engagements; case study.

  • Linking Non-Financial Motivators of Women Entrepreneurs with Entrepreneurial Satisfaction: A Cluster Analysis   Order a copy of this article
    by Radha Yadav, Dharmendra Kumar 
    Abstract: Women entrepreneurs confronted with several obstacles while managing their business houses and dealt firmly developing successful ventures over time. The long term sustainability of their business reflects their entrepreneurial skills. The existence of certain forces empowered entrepreneurial drive of women entrepreneurs leading to their satisfaction and engagement in their ventures. The present investigation evaluated the antecedents of womens entrepreneurial satisfaction by examining 405 women entrepreneur participants using confirmatory factor analysis and cluster analysis techniques. This study comprises only micro and small businesses of women. The non-monetary determinants emerged out as the significant determinants of satisfaction of women entrepreneurs. The results revealed four clusters of women entrepreneurs based on motivational theory such as Micro achievers, Entrepreneurial team, liberal and Socialist Feminism, and optimism. The results also indicated that the clusters of women entrepreneurs' respond distinctively towards various dimensions of entrepreneurial satisfaction i.e. Quality of married life, overall venture satisfaction, achieved innovation, achieved freedom, team orientation, achieved recognition and identity, and achieved employee trust.
    Keywords: Women Entrepreneurship; Non-Financial Motivators; Entrepreneurial team; Quality of Married Life; Recognition and Identity; Education; Experience; Venture satisfaction.

  • Green Accounting and Its Application -A Study on Reporting Practices of Environmental Accounting in India   Order a copy of this article
    by K.R. Gola, Priyam Mendiratta, Gaurav Gupta, Mridul Dharwal 
    Abstract: Green Accounting is an important device for understanding the role of business ventures in the economy towards environmental security and welfare. It is a well-known term for environment and natural resources accounting. Many companies all over the world have initiated the practices of making environmental disclosures in their annual reports. However, these practices are still largely voluntary in nature. The objective of this research paper is to study the environment-related disclosures of companies taken from Nifty 50 based on the summary of Global Reporting Standards. Content Analysis, both sector-wise and keyword-wise is used on the annual reports of 29 sample companies using MAXQDA software. A high count of the formulated keywords is observed in some relevant sectors of Energy, Cement, and Metals.
    Keywords: Green accounting; environmental disclosures; Global reporting initiatives; content analysis.

  • Exploring Espoused Competencies from Management Teachers for Sustainability of Indian Business Schools   Order a copy of this article
    by Kanupriya Misra Bakhru, Naseem Abidi 
    Abstract: The growth and development of management education in India is challenged by various factors. This research paper explores espoused competencies from management teachers in leading Indian business schools. Required professional and personal competencies of teachers were identified by systematic literature review, then experience survey was used to adapt them for management teaching, and primary data was collected through questionnaire, on how frequently these competencies are being practiced by the management teachers in different categories of B-Schools in National Capital Region, Delhi in India. Exploratory Factor Analysis (EFA), descriptive statistics and Analysis of Variance were used to analyse the data. Results show that most practiced competencies by management teachers are related to knowledge, intelligence and creativity and category of business schools differ significantly on all the three identified factors based on personal competencies. Business schools of state universities were found low on average score on almost all explored competency factors.
    Keywords: Espoused Competencies; Management Teachers; Indian Business School; Exploratory Factor Analysis.

Special Issue on: Role of Artificial intelligence in entrepreneurship and business management

  • Financial credit risk evaluation model using machine learning based approach   Order a copy of this article
    by Pankaj Kumar Jadwal, Sonal Jain, Basant Agarwal 
    Abstract: Credit risk associated with individual at the time of sanctioning credit is one of the most crucial tasks for the banks and financial institutions. Financial organizations use credit score of a customer to decide whether a loan should be granted or it should be declined. Most of the existing models to compute the credit risk associated with a person are based on machine learning. However, the performance of the existing models are limited due to the noisy nature of available training data. Therefore, the pre-processing of the data contributes a crucial role in the performance of the credit risk evaluation model. In this paper, we propose an approach to develop an efficient credit risk evaluation model based on integrating a clustering algorithm with a classification algorithm. More specifically, initially, we transform the data into clusters of similar nature, and further, we develop different classification models for each cluster. Experimental results show that the proposed model improves the performance of the model by reducing the effect of the noise.
    Keywords: Credit risk management; clustering; hybrid model; agglomerative clustering; k-modernclustering.