Forthcoming Articles

International Journal of Tourism Policy

International Journal of Tourism Policy (IJTP)

Forthcoming articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

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International Journal of Tourism Policy (3 papers in press)

Regular Issues

  • Modelling drivers of sustainable tourism in Uttarakhand: implications for environmental sustainability and low-carbon Himalayan development   Order a copy of this article
    by Vijay Kumar Jain, Rajeev Bhardwaj, Preeti Sharma, Anu Gupta, Neha Choksi, Shrish Singh 
    Abstract: This study aims to explore the key drivers promoting sustainable and responsible tourism in the Himalayan region of Uttarakhand. Fifteen factors were identified based on exhaustive literature review and expert opinion. Forty domain experts were surveyed using a questionnaire to find out how they felt about the suggested contextual links about sustainable tourism. Data was analysed using interpretive structural modelling (ISM). The results suggest that developing sustainable and responsible tourism requires investing in eco friendly infrastructure and enhancing public-private cooperation. Policymakers may create successful environmental regulations that prevent over tourism and minimise ecological harm, particularly in vulnerable areas, by concentrating on smart waste management and carrying capacity restriction. Long-term sustainability and balanced tourist development can also be ensured by improved planning, policy sequencing, and implementation made possible by an organised understanding of these drivers.
    Keywords: low-carbon tourism; green infrastructure; environmental sustainability; circular economy; smart tourism; carbon resilient tourism.
    DOI: 10.1504/IJTP.2026.10079967
     
  • Service quality, guest satisfaction, and behavioural intention in public sector hospitality: evidence from government rest houses in Kerala   Order a copy of this article
    by K.P. Muhammed Afsal, Mohammed Nihal, A. Mohammed Kabeer, P. Sulfi, S.M. Seema 
    Abstract: This study examines how service quality influences guest satisfaction and behavioural intentions among guests staying in government rest houses in Kerala and assesses the mediating role of satisfaction and the moderating role of financial concessions. Data were collected through a structured questionnaire from 256 respondents and analysed using PLS-SEM. Service quality was positively associated with guest satisfaction and behavioural intention, whereas guest satisfaction was positively associated with behavioural intention. Guest satisfaction partially mediates this relationship and emerges as the strongest predictor of behavioural intentions. However, objective financial concession eligibility did not significantly moderate the relationship between service quality and behavioural intention. This study extends service quality theory to public-sector accommodation by examining service quality and the role of guest satisfaction and financial concessions in shaping behavioural intentions. The findings suggest that rest house managers should prioritise service quality to enhance guest satisfaction and behavioural intentions, with concession schemes serving as complementary rather than primary drivers.
    Keywords: service quality; guest satisfaction; behavioural intention; government rest house; financial concession.
    DOI: 10.1504/IJTP.2026.10081979
     
  • Document automation for itinerary management in a Peruvian tourism SME: a prepost case study   Order a copy of this article
    by Linett Velasquez-Jimenez, Jessica Meza-Zamata, Junior Grados-Espinoza 
    Abstract: Tourism SMEs often rely on fragmented manual procedures for itinerary documentation. This study examined operational changes after implementing a web-based itinerary management system in one Peruvian tourism SME. An applied descriptive prepost design without a control group included 10 administrative staff members and 60 itinerary preparation episodes per condition. Following pilot testing, training and familiarisation, mean preparation time decreased from 135 min to 75 min (44.4%), while documented transcription errors declined from 20 to 10 (50%). Post-implementation usability measured with the system usability scale (SUS) reached a mean score of 82. The web-based procedure was associated with shorter preparation times, fewer documented errors and favourable perceived usability within the participating enterprise. Because the study involved one enterprise and no control group, the findings are context-specific and do not establish causal or statistically generalisable effects.
    Keywords: tourism SME; document automation; itinerary management; digitalisation; operational efficiency; system usability.
    DOI: 10.1504/IJTP.2026.10082008
     

 

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