International Journal of Management and Enterprise Development (10 papers in press)
SM4PM: A Prescriptive Framework for Guiding Integrated Use of Social Media in Project Management
by Miriam Naomi Ikemoto, Marcirio Silveira Chaves, Sonia Gantman, Rosaria De Fatima Segger Macri Russo
Abstract: The main objective of this study is to gain an understanding of the uses of Social Media (SM) in Project Management (PM) and to integrate them into a single framework. The grounded theory methodology has been applied to rich data collected from over 30 PM professionals through personal interviews and two focus groups. The findings identify four categories of SM use: communication, control, dissemination and storage. A set of SM with their respective uses is suggested for each category. This study makes a contribution to research and practice by proposing a framework for integrated use of SM to support PM activities.
Keywords: Project Management; Social Media; Collaborative tools; Web 2.0; Grounded theory methodology; communication; control; dissemination; storage; framework; integration; knowledge management; technology strategy.
LEADERSHIP IN THE DIGITAL AGE: ITS DIMENSIONS AND ACTUAL STATE IN SWISS COMPANIES
by Urs Jäckli, Claude Meier
Abstract: The first aim of this study was to reveal the dimensions of an adequate understanding of leadership for the digital age. The second aim was to measure the state of this particular leadership understanding in Small and Medium Enterprises (SME) in Switzerland. To develop the digital leadership dimensions, we drew on the rather scarce existing literature in the field. Based on the literature-review, we conducted a Delphi study which involved interviewing 33 experts to develop the digital leadership dimensions. To check the validity of the ten developed dimensions, a factor analysis was applied. Finally, a survey was established and sent to approximately 2,700 companies in Switzerland of which 318 participated. The findings contribute to the second aim by revealing the state of digital leadership among the surveyed SMEs. Moreover, the study contributes by establishing two propositions based on the empirical findings. They may be examined in future research.
Keywords: Digital leadership; digital literacy; agility; company size; Delphi; survey; moderation; digitization; SME; VUCA; digital governance; error culture; autonomy.
Adopting Technology Adoption Model Organization (TAMO) in Human Resource Management through primary research
by Sanjay Mohapatra, Upasana Samaddar
Abstract: Human Resource technology has been used in HR domain to support activities such as web advertisement, hiring, and maintain human resources records, provide support to HR administration, and optimize human resource management. Human Resources Information Systems (HRIS) has over the years made the role of a Human Resource Professional much simpler with better outcomes and higher productivity than traditional methods. (Dessler, et al., 2008). In this paper, the role of HRIS has been studied in order to simplify standard HR practices with the use of technology. Practices such as recruitment, recording effort time and daily attendance, learning and development, designing compensation and benefits and administering them, payroll administration, performance management systems, appraisal system, pension and benefits administration, labour relations are components that comprised an HRIS. Using a sample of 180 (N=180) respondents, findings indicate that simplicity in design, minimal technical errors, rewards, availability of information at one platform, and training quality appeared as the influencing factors for acceptance of HRIS. The findings can be used in other organizations of similar characteristics where technology can bring in simplified processes for faster implementation.
Keywords: Human Resource Information Systems; User acceptance; Management Support; Organizational Support; Peer Support; Technology Adoption Model; Training; User Acceptance; End user participation; and Involvement of end user.
Operating systems with high performance and organizational performance; the mediating role of creative atmosphere, job satisfaction and moderating role of learning and organizational culture
by Masoud Seidi, Sayeh Fakhreddin
Abstract: The purpose of this research was to investigate the impact of operating systems with high performance on organizational performance of SADERAT Bank through the mediator variables of creative atmosphere and job satisfaction with moderating variables of learning and organizational culture. The results show that there is a positive correlation between Operating systems with high performance and organization performance through a creative atmosphere and job satisfaction at SADERAT Bank. Also, learning and organizational culture as a moderator on mediating variables of creative atmosphere and job satisfaction in the relationship between high-performance work systems and organizational performance of SADERAT Bank are also affected. Ultimately, the culture and learning of organization due to the severe overlap, were found a weak moderators in this research.
Keywords: Operating systems with high performance; organizational performance; creative atmosphere; job satisfaction; organizational learning; organizational culture.
INFLUENCE OF ENTREPRENEUR COMPETENCIES ON PROFITABILITY AND EMPLOYEE SATISFACTION
by Hieu Minh Vu, Chijioke Nwachukwu
Abstract: This study shed light on the impact of entrepreneurs competencies on profitability and employee satisfaction. We used surveys conducted on 200 micro firms operating in Ghana. We used both descriptive and regression to analyse the link between entrepreneur competencies, employee satisfaction and profitability. Data from 150 participants suggest that entrepreneur competencies have a positive and significant effect on profitability. Additional, entrepreneur competencies have a positive and significant impact on employee satisfaction. Our findings clarify the role entrepreneur competencies play in enhancing profitability and employee satisfaction in the emerging market context. Drawing on Resource-Based View, the paper addresses the human element in entrepreneurship, thus enriching entrepreneurship debate, especially in Ghana. Entrepreneurs have better understanding of the importance of competencies on their firm profitability and employee satisfaction. The authors concluded that entrepreneurs need robust competencies that can foster superior profitability and boost employee satisfaction level.
Keywords: entrepreneur;competencies; profitability; employee satisfaction; micro-enterprise.
Do Young Consumers buy Country Made Products? Evidence from India
by Sahil Singh Jasrotia, Surabhi Koul
Abstract: The current study is an attempt to analyse the consumer behaviour of young customers towards the Indian made products. The results clearly indicate that young consumers are rational decision-makers as price and quality still influence their decision making. However, at the same time constructs like ethnocentrism and Country of Origin equally dominate the final purchase decision. Young customers get attracted to India made products and do consider them in their choice sets. The study provides researchers in Understanding the role of country of origin in shaping consumers perceptions, preferences and buying. It also lends further support to retailers in understanding the need of dealing with technology-savvy customers who are leading to high cross-shopping phenomenon.
Keywords: Country of Origin; Ethnocentrism; Structured Equation Modelling; Purchase Intention; Young Consumers.
Chinese Managers Time Management Disposition in First-Tier Cities in China
by Amy Wong, Thomas Waldner
Abstract: People from different countries often deal with time in a dissimilar manner. Wrong interpretations of time or a difference in the perception of time can lead to misunderstandings at the workplace, which are often caused by cultural differences. This study examined Chinese managers perceptions of time management in first-tier cities in China. To collect data, 14 in-depth qualitative interviews were conducted to understand how Chinese managers perceive the concept of time management. The findings showed that Chinese managers are involved in active time management. The main factors that influenced their time management dispositions are perceptions of work, time pressure, work planning, workplace challenges, and time management efficiency. Besides, the corporate, social-cultural, and geographic environment impacted their time management behaviour. The findings provide important insights for Chinese managers about their perceptions of time and their awareness of time management. Further discussion and implications are provided.
Keywords: Time management; time pressure; Chinese managers; qualitative interviews.
The Effects of Sales Promotion, Attractiveness of Internet Advertising, and Website Quality on Impulse Buying of Consumers of Tokopedia in Indonesia
by Carunia Mulya Firdausy, Maria Fernanda
Abstract: Like in many other countries, buying and selling transactions through electronic commerce or e-commerce have grown rapidly in Indonesia. However, the behavior of e-commerce consumers argued to be mostly impulse buying. Many empirical studies in Indonesia found factors that influenced impulse buying of consumers were mainly due to sales promotion, attractiveness of internet advertising, and website quality. This study for that a posteriori reason aims at re-examining this phenomena by taking into account consumer behavior of Tokopedia in Indonesia as a case study. The data source of this study was collected from a quantitative survey of consumers of Tokopedia in Jakarta, the Capital City of Indonesia. The sampling method applied was the non-probability sampling technique since no access to the population database was given by Tokopedia. All of the 151 respondents completed the questionnaires distributed to them. These respondents were consumers of Tokopedia in the past 6 months of 2019. The data were then analyzed by using statistical multiple linear regression analysis. This study confirmed that sales promotion, attractiveness of internet advertising, and website quality significantly affected impulse buying of consumers of Tokopedia in Jakarta. The limitations of the study were discussed so caveats apply to interpret the findings from this study.
Keywords: Sales Promotion; Attractiveness of Internet Advertising; Website Quality; Impulse Buying behaviour; Tokopedia; Indonesia.
Adoption of cleaner production innovations by Micro, Small and Medium Enterprises: Learnings from Clay-fired Brick Manufacturing Sector in India
by SACHIN KUMAR, Prateek Sharma
Abstract: The paper aims to advance understanding on innovation adoption process by Micro, Small and Medium Enterprises (MSMEs) in a developing country context. A field study was carried out in clay-fired brick manufacturing sector in India. Using a structured questionnaire, interactions were carried out with 64 brick kiln entrepreneurs and other key stakeholders in two prominent brick manufacturing clusters. The key factors that influence the decision making process of MSME entrepreneurs were identified. These factors were prioritized using the Analytic Hierarchy Process. The financial benefit is the key factor that helps an entrepreneur take a decision in favour of adopting an innovation.
Keywords: Brick Kiln; Clay-fired brick manufacturing; Zig-Zag firing; Technology adoption; Micro; Small and Medium Enterprise (MSME); Brick kiln entrepreneur; Management; Development.
Users acceptance of electronic record management system in the context of the oil and gas sector in Yemen: an application of ISSM-TAM.
by Burkan Hawash, Umi Mokhtar, Zawiyah Yusof
Abstract: An electronic records management system (ERMS) is an application that has the potential to serve as a central repository for the management of electronic records in the Yemeni oil and gas (O&G) sector. The application of the system provides evidence of business activities. The use of information systems success model (ISSM) combined with the technology acceptance model (TAM) in this study focuses on new technology acceptance. Specifically, it aims to measure users behaviors and acceptance of an ERMS in the O&G sector in Yemen to ensure accountability and provide protection for records. This study integrates ISSM with TAM and utilizes a survey of employees in the O&G sector in Yemen; a total 415 survey questionnaires were collected, approaching a response rate of 100%. Data analysis was performed by deploying structural equation modelling (SEM) using Smart-PLS (v.3.2.8). The results reveal that users in the O&G sector are influenced by six factors [system quality (SQ), information quality (IQ), service quality (SRQ), perceived ease of use (PEOU), perceived usefulness (PU), and trust (TRU)] in their acceptance of an ERMS. Based on the findings obtained from the factor analysis, all of these factors have a positive and significant influence on employees intentions to accept ERMS in the O&G sector, except the relationships between IQ and PEOU, and PU and PEOU, which have a negative and significant influence. The results reveal that the models explanation rate for behavior intention (BI) is 81.3% which means the BI to use an ERMS is significantly predicted by trust (TRU). Therefore, the R-square values of all predicted factors in the model are significant, and the model is fit to be implemented in the O&G sector
Keywords: Accountability; Electronic records Management System; ISSM-TAM; Oil and Gas; Technology acceptance; Yemen.