International Journal of Management and Enterprise Development (12 papers in press)
SM4PM: A Prescriptive Framework for Guiding Integrated Use of Social Media in Project Management
by Miriam Naomi Ikemoto, Marcirio Silveira Chaves, Sonia Gantman, Rosaria De Fatima Segger Macri Russo
Abstract: The main objective of this study is to gain an understanding of the uses of Social Media (SM) in Project Management (PM) and to integrate them into a single framework. The grounded theory methodology has been applied to rich data collected from over 30 PM professionals through personal interviews and two focus groups. The findings identify four categories of SM use: communication, control, dissemination and storage. A set of SM with their respective uses is suggested for each category. This study makes a contribution to research and practice by proposing a framework for integrated use of SM to support PM activities.
Keywords: Project Management; Social Media; Collaborative tools; Web 2.0; Grounded theory methodology; communication; control; dissemination; storage; framework; integration; knowledge management; technology strategy.
A Blessing inside a calamity: Baladna Food Industries in Qatar
by Jashim Uddin Ahmed, Fatema Begum, Asma Ahmed
Abstract: Baladna Food Industries, the largest Qatari dairy farm, emerged as one of the key players of Qatars food sufficiency developments in the face of the Saudi-led blockade. With its prompt decisions to expand and invest heavily in production of dairy and meat products, the firm helped the tiny Gulf State turn the blockade crisis into an opportunity. Using the opportune time as an advantage, the business flourished with rapid developments in operations and infrastructure. It continues to contribute to Qatars National Food Security Programme in line with the Qatar National Vision 2030and aims to meet all of Qatars local dairy needs by 2018, with plans to export the excess. The paper begins with a description of Qatars food industry and changes in demand-supply dynamics in the Middle East brought upon by the blockade. It goes onto discuss the role played by Baladna in the agricultural sector during the diplomatic rift. The paper analyses how Baladna adopted the five elements of strategy arenas, vehicles, differentiators, staging and economic logic, to become the largest dairy farm in Qatar, thereby succeeding in turning the curse brought upon by the blockade into a blessing. Furthermore, the paper evaluates how Baladna can make its ambition to supply the entire dairy for Qatars 2.6 million people a reality and support the countrys self-sufficiency plans.
Keywords: Qatar blockade; Baladna Farm; Gulf Corporation Council; geopolitical shifts; food security.
The Impact of E-Readiness on Strategic Flexibility
by Hisham Alabbadi, Sultan Al-masaeed
Abstract: Organizations inherently seek to realize their optimal potential by developing their strategic flexibility, to reach the highest levels in order to achieve their objectives and maintain survival, continuity, competition and excellence. Part of this, particularly in the modern globalized, networked economy, is seeking to raise electronic readiness to the highest possible level to keep abreast of technological development. Based on this orientation, this paper aims to identify the impact of electronic readiness dimensions: information and communication technology infrastructure, human resources and management on the strategic flexibility dimensions: resources flexibility, information flexibility, and coordination flexibility.
The study population consisted of all employees in control and supervisory positions in Greater Amman Municipality (upper and middle management levels), comprising a total of 479 people. The study showed a statistically significant effect of electronic readiness on the strategic flexibility and suggested some practical recommendations
Keywords: E-readiness; strategic flexibility; information and communication technology; E business; management; development; Greater Amman Municipality.
Corporate Governance, Policy Stability and Systemic Risk of Financial Institutions: A Comparative Analysis of the Common Law and Civil Law System
by Aymen Mselmi
Abstract: This paper examines the relationship between the quality of corporate governance, political stability and systemic risk of financial institutions in both, Common Law and Civil Law of the two countries groups. Thus, it is the subject of a comparative study in terms of the relationship between the three elements: corporate governance, political stability and systematic risk of financial institutions. Our study focuses on a sample of 304 financial institutions around the world for a ten-year period from 2004 to 2013. First, we have reached the empirical evidence which indicates that financial institutions with a strong corporate governance structure are exposed to high levels of systemic risk. Second, we have confirmed that the corporate governance standards applied in financial institutions belonging to the Common Law system contribute to the amplification of the level of systemic risk incurred by its institutions.
Keywords: Corporate governance; Political stability; Systemic risk; Common Law; Civil Law.
PREDICTING THE ENTREPRENEURIAL INTENTION: A MODERATED MEDIATION MODEL
by Nazmiye Ulku PEKKAN, Gulsah SISMAN
Abstract: The purpose of the study is to determine both the mediation effect of self-efficacy and the moderated effect of the length of time spent for starting to earn money by coaching on the relationship between social intelligence and entrepreneurial intention. The research was tested on 175 participants who have professional coaching certificate that is accredited by the International Coach Federation (ICF). This study was conducted based on the Entrepreneurial Opportunity Identification and Development Theory. According to the result of the research, a large part of the relation between social intelligence and entrepreneurial intention is positively explained through self-efficacy. Furthermore, it was indicated that the relation between self-efficacy and entrepreneurial intention of the participants who earnt money by coaching after deserving the certificate in a shorter time was stronger.
Keywords: Social Intelligence; Self-Efficacy; Entrepreneurial Intention; Coaching; Moderated-mediation effect.
Perceived Organisational Support and Employees Performance: the mediating role of Affective Commitment
by ?lhami Yücel, Neuza Ribeiro, Daniel Gomes
Abstract: This paper aims to understand if workers affective commitment (AC) mediates the relationship between perceived organizational support (POS) and individual performance (IP). Using a sample of 476 professionals of a Turkish hospital, Structural Equation Modelling were used to test for the model of analysis. Results revealed that (1) POS is positively related with employees AC; (2) POS is positively related with IP; (3) AC is positively related with IP and (4) AC fully mediates the relationship between POS and IP. This study suggests that supporting employees is a valid path for the development of an affective bond with the organization, which in turn fosters employees effectiveness.
Keywords: Perceived Organisational Support; Affective Commitment; Individual Performance; Management; Development.
Returning to drive small business exports: Diaspora entrepreneurs in Ghanas fruit processing clusters
by Anthony Ayakwah, Leandro Sepulveda, Fergus Lyon
Abstract: There is evidence that returnee entrepreneur businesses have extensively contributed to economies of countries in the Asian region. REs ability to galvanise and coordinate local business networks and permeate the international markets within countries in sub-Saharan Africa (SSA) have mostly been overlooked, particularly in the context of exporting activities in Africa. This paper posits that the so-called returnee entrepreneurs (RE) can become potent channels for the promotion and facilitation of the internationalisation of small and medium enterprises (SMEs) in developing economies. An original piece of empirical research on two exporting food processing clusters in Ghana shows that REs can introduce external technology, develop and sustain international customer networks and are able to meet international standards timeously, thus becoming carriers for internationalisation from the onset. African returnees are able to incorporate socio-cultural trust-based relationships within formal business structures and establish strong ties with international customers that accommodate operational and institutional bottlenecks.
Keywords: Returnee entrepreneurs; external networks; external knowledge; international market; internationalisation; skill transfer; diaspora entrepreneurs; small and medium enterprises; Ghana; Asia; Africa.
LEADERSHIP IN THE DIGITAL AGE: ITS DIMENSIONS AND ACTUAL STATE IN SWISS COMPANIES
by Urs Jäckli, Claude Meier
Abstract: The first aim of this study was to reveal the dimensions of an adequate understanding of leadership for the digital age. The second aim was to measure the state of this particular leadership understanding in Small and Medium Enterprises (SME) in Switzerland. To develop the digital leadership dimensions, we drew on the rather scarce existing literature in the field. Based on the literature-review, we conducted a Delphi study which involved interviewing 33 experts to develop the digital leadership dimensions. To check the validity of the ten developed dimensions, a factor analysis was applied. Finally, a survey was established and sent to approximately 2,700 companies in Switzerland of which 318 participated. The findings contribute to the second aim by revealing the state of digital leadership among the surveyed SMEs. Moreover, the study contributes by establishing two propositions based on the empirical findings. They may be examined in future research.
Keywords: Digital leadership; digital literacy; agility; company size; Delphi; survey; moderation; digitization; SME; VUCA; digital governance; error culture; autonomy.
Adopting Technology Adoption Model Organization (TAMO) in Human Resource Management through primary research
by Sanjay Mohapatra, Upasana Samaddar
Abstract: Human Resource technology has been used in HR domain to support activities such as web advertisement, hiring, and maintain human resources records, provide support to HR administration, and optimize human resource management. Human Resources Information Systems (HRIS) has over the years made the role of a Human Resource Professional much simpler with better outcomes and higher productivity than traditional methods. (Dessler, et al., 2008). In this paper, the role of HRIS has been studied in order to simplify standard HR practices with the use of technology. Practices such as recruitment, recording effort time and daily attendance, learning and development, designing compensation and benefits and administering them, payroll administration, performance management systems, appraisal system, pension and benefits administration, labour relations are components that comprised an HRIS. Using a sample of 180 (N=180) respondents, findings indicate that simplicity in design, minimal technical errors, rewards, availability of information at one platform, and training quality appeared as the influencing factors for acceptance of HRIS. The findings can be used in other organizations of similar characteristics where technology can bring in simplified processes for faster implementation.
Keywords: Human Resource Information Systems; User acceptance; Management Support; Organizational Support; Peer Support; Technology Adoption Model; Training; User Acceptance; End user participation; and Involvement of end user.
Operating systems with high performance and organizational performance; the mediating role of creative atmosphere, job satisfaction and moderating role of learning and organizational culture
by Masoud Seidi, Sayeh Fakhreddin
Abstract: The purpose of this research was to investigate the impact of operating systems with high performance on organizational performance of SADERAT Bank through the mediator variables of creative atmosphere and job satisfaction with moderating variables of learning and organizational culture. The results show that there is a positive correlation between Operating systems with high performance and organization performance through a creative atmosphere and job satisfaction at SADERAT Bank. Also, learning and organizational culture as a moderator on mediating variables of creative atmosphere and job satisfaction in the relationship between high-performance work systems and organizational performance of SADERAT Bank are also affected. Ultimately, the culture and learning of organization due to the severe overlap, were found a weak moderators in this research.
Keywords: Operating systems with high performance; organizational performance; creative atmosphere; job satisfaction; organizational learning; organizational culture.
INFLUENCE OF ENTREPRENEUR COMPETENCIES ON PROFITABILITY AND EMPLOYEE SATISFACTION
by Hieu Minh Vu, Chijioke Nwachukwu
Abstract: This study shed light on the impact of entrepreneurs competencies on profitability and employee satisfaction. We used surveys conducted on 200 micro firms operating in Ghana. We used both descriptive and regression to analyse the link between entrepreneur competencies, employee satisfaction and profitability. Data from 150 participants suggest that entrepreneur competencies have a positive and significant effect on profitability. Additional, entrepreneur competencies have a positive and significant impact on employee satisfaction. Our findings clarify the role entrepreneur competencies play in enhancing profitability and employee satisfaction in the emerging market context. Drawing on Resource-Based View, the paper addresses the human element in entrepreneurship, thus enriching entrepreneurship debate, especially in Ghana. Entrepreneurs have better understanding of the importance of competencies on their firm profitability and employee satisfaction. The authors concluded that entrepreneurs need robust competencies that can foster superior profitability and boost employee satisfaction level.
Keywords: entrepreneur;competencies; profitability; employee satisfaction; micro-enterprise.
Do Young Consumers buy Country Made Products? Evidence from India
by Sahil Singh Jasrotia, Surabhi Koul
Abstract: The current study is an attempt to analyse the consumer behaviour of young customers towards the Indian made products. The results clearly indicate that young consumers are rational decision-makers as price and quality still influence their decision making. However, at the same time constructs like ethnocentrism and Country of Origin equally dominate the final purchase decision. Young customers get attracted to India made products and do consider them in their choice sets. The study provides researchers in Understanding the role of country of origin in shaping consumers perceptions, preferences and buying. It also lends further support to retailers in understanding the need of dealing with technology-savvy customers who are leading to high cross-shopping phenomenon.
Keywords: Country of Origin; Ethnocentrism; Structured Equation Modelling; Purchase Intention; Young Consumers.