Forthcoming and Online First Articles

International Journal of Management and Decision Making

International Journal of Management and Decision Making (IJMDM)

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International Journal of Management and Decision Making (13 papers in press)

Regular Issues

  • Digital Strategy with Blockchain in Healthcare Ecosystem Using Service-Dominant Architecture   Order a copy of this article
    by Swapnil Morande, Erica Delvaccio 
    Abstract: The research explores the relationship between the health industry and blockchain to develop a digital strategy that can create value for the healthcare ecosystem. To fulfil the same, interpretive qualitative case studies were used for content analysis where the texture of practices emerged from the data triangulation. The design science research methodology was applied to devise a digital strategy, focusing on problem-centred initiation in the healthcare ecosystem. The results confirmed that considering the transparent and immutable nature of blockchain technology, it could help the health sector develop digital trust and protect patients privacy. Considering the socio-material view and based on service-dominant logic, blockchain can deliver mutual benefits, thereby resulting in precision medicines, targeted research, and population-level insights into medical treatment. Based on the insights, the study identified the impact of using blockchain as a technological enabler and reflected the value co-creation mechanism driven by a digital strategy.
    Keywords: digital strategy; service-dominant logic; SDL; blockchain; digital; sociomateriality; healthcare ecosystem.
    DOI: 10.1504/IJMDM.2022.10040037
  • Deciphering the Complexity of Human Behaviour and Decision-Making: Towards developing human friendly organisations   Order a copy of this article
    by Antonis Gavalas 
    Abstract: The purpose of the present paper is to delineate the inner complexity of human behaviour. A theoretical review supports the complex way of our brain functioning and decision-making processes. Through a simple task, the line exercise, it is showed that even when a decision-making process is not dictated by external factors such as rewards or punishments, our complex way of thinking dictates our differences, yet also demonstrating our convergent behavioural patterns. The paper aims to raise further awareness of human decision-making, and search for the common point into which our behaviours may converge. It points out the restrictions we put to ourselves based on our shared mental models, but also our common ground of understanding and cooperation. Finally, it promotes a new paradigm of management and leadership education, by following the key principles of our complex thinking patterns and brain functioning.
    Keywords: neuroscience; complex behavioural patterns; decision-making; cognition; emotions; rationality; default mode network; DMN.
    DOI: 10.1504/IJMDM.2022.10040206
  • A Hybrid Multi-Criteria Decision Making Method for Sustainable Supplier Selection: A Case Study   Order a copy of this article
    by Shiva Zandkarimkhani, Meysam Amiri, Sayed Mohammad Hossein Mousavi 
    Abstract: The sustainability concept is considered an essential and fundamental requirement in many organisations for supporting environmental activities and social issues important to the successful implementation of sustainable supply chain practices. In general, collaboration with sustainable suppliers is the first step to move towards sustainability. Therefore, in this paper, a practical approach based on multi-criteria decision making (MCDM) is developed for sustainable supplier selection under uncertainty. In the proposed approach, the fuzzy analytic hierarchy process (AHP) method is used to calculate the criteria weights and interval VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) is applied to rank suppliers. Interval numbers are also used to facilitate the evaluation process of suppliers under uncertainty. Finally, the efficiency of the proposed approach is measured using experts’ knowledge of experts in an aluminium cans production industry.
    Keywords: sustainable supplier selection; analytic hierarchy process; AHP; VIseKriterijumska Optimizacija I Kompromisno Resenje; VIKOR; uncertainty; multi-criteria decision making; MCDM.
    DOI: 10.1504/IJMDM.2022.10040819
  • A Triple Bottom Line Multi-Criteria Decision Making Framework for Supplier Selection   Order a copy of this article
    by Zahra Ebrahim Qazvini, Mohammad Reza Maleki 
    Abstract: When it comes to the controversy over the environmental and social issues and the rising public awareness, the main pressure is highly imposed on companies by the statesmen and their beneficiaries to go for sustainability. Such environmental and social concerns have competitively directed companies to a point that they feel obliged to place emphasis on green and social items in their procedures. In doing so, the selection of sustainable circular suppliers for the purpose of collaboration is regarded among the critical dimensions of environmental and social affairs. Therefore, this paper attempts to develop a hybrid framework based on fuzzy best-worst method (BWM) and fuzzy decision making trial and evaluation laboratory (DEMATEL) for selecting the sustainable supplier in a circular supply chain. In the proposed framework, the weights of criteria and their sub-criteria are calculated using fuzzy BWM and the interdependencies among the criteria are determined by fuzzy DEMATEL. Finally, the efficiency of the proposed framework is assessed using expert knowledge in an automotive parts manufacturing industry and five suppliers of this industry are ranked. The results indicate the effectiveness of the proposed framework.
    Keywords: sustainable supplier selection; circular economy; multi-criteria decision making methods; fuzzy theory.
    DOI: 10.1504/IJMDM.2022.10040899
  • The Dialectic of Failure or Hope in Organizations: A Grounded Theory Study in a Developing Country Context   Order a copy of this article
    by Mohammad Hakkak, Mohammad Hossein Azadi, Khaled Nawaser, Haniruzila Hanifah, Ali Vafaei-Zadeh 
    Abstract: This study aims to investigate a grounded theory (GT) concerned with the dialectic of failure/hope in an organisation based on the principal strategy of the GT approach. The results were formulated in a series of propositions and the model of causal relationships was drawn through the analysis of in-depth interviews with a total number of 17 employees working for a state-owned enterprise. According to the results, the toxic organisational structure was identified as casual conditions with three categories of negative individual behaviours, negative interpersonal behaviours, and bad management behaviours. Additionally, the dialectic of failure/hope was assessed as a core phenomenon. Moreover, the characteristics of a peacemaking leader including coalition and co-thinking, action-orientation, and initiative were brought to light. Ultimately, the outcomes were explored at three levels of increasing personal commitment, improving interpersonal communication skills, and boosting organisational performance and then five propositions of the research model were extracted.
    Keywords: dialectic of failure and hope; peacemaking leader; grounded theory; leadership; toxic organisation.
    DOI: 10.1504/IJMDM.2022.10041094
  • The effects of use of multiple social media platforms on firm performance: An empirical study   Order a copy of this article
    by Chia-Ching Chou, Chieh Lee, Xinyuan Tao, Zhuang Qian, Jasmina Tacheva 
    Abstract: Social media provides an opportunity for companies to interact with customers, improves the design process, and ensures that companies deliver products and services that meet customers’ expectations. Previous studies have conceptualised and debated on the link between social media and firm performance, but few have investigated the business values of social media empirically with detailed measurement of usage of multiple social media platforms. Employing regression analysis with a dataset consists of 290 S&P 500 companies from 2015 to 2018, this study proposes to empirically test the relationship between social media platforms usage and firm performance. Our findings indicate that companies can benefit from having their business accounts on Facebook and Twitter with frequent use of such platforms, but the results from YouTube usage tell a different story.
    Keywords: social media; Facebook; Twitter; YouTube.
    DOI: 10.1504/IJMDM.2022.10041124
  • A Step-wise Weight Assessment Ratio Analysis of barriers to the use of biomass in the district heating system   Order a copy of this article
    by Ivana Velickovska 
    Abstract: The use of biomass as a form of renewable energy source in order to provide district heating is a very important issue. This paper analyses the barriers to the use of biomass in district heating in the city Bor located in the Eastern Serbia. The subject of this paper is of a complex nature and requires the use of a multi-criteria decision-making method. The aim is to provide a comprehensive analysis of the internal factors in a heating company and external factors that influence the introduction of biomass and define the most important challenges in the use of renewable energy sources. Based on the reviewed literature and interviews with the representatives of the heating company, 5 categories of barriers and 22 sub-categories in them are identified. A step-wise weight assessment ratio analysis (SWARA) multi-criteria decision-making method is used to prioritise the barriers. According to the results of the prioritisation, the most important barrier category to switching from the use of coal to the use of biomass is technical barrier, followed by economic category of barriers.
    Keywords: renewable energy; district heating; biomass; MCDM; SWARA.
    DOI: 10.1504/IJMDM.2022.10041480
  • A multiplier form of slacks-based measure model in stochastic data envelopment analysis   Order a copy of this article
    by Mohammad Hossein Tavassoli, Aliasghar Foroughi 
    Abstract: Data envelopment analysis (DEA) is a mathematical approach based on linear programming, which evaluates the rational efficiency of decision-making units (DMUs) with multiple inputs and outputs. In conventional DEA, the data values are considered to be deterministic. However, the data might be non-deterministic in nature, and DMUs evaluation within DEA may be sensitive to imprecise data. An approach to deal with imprecise data is considering stochastic data within DEA. In this paper, chance constrained programming (CCP) concept is applied to develop slacks-based measure (SBM) multiplier model within stochastic DEA. The deterministic equivalent of this stochastic model is transformed into a nonlinear and then to a quadratic program. The objective function value and also the weighted output-input ratio, determined by using the optimal solution of the developed model, is used to evaluate DMUs. Two real data of the Chinese textile industry and Iranian provincial gas companies are used to assess the performance of the developed approach.
    Keywords: data envelopment analysis; DEA; slacks-based measure; SBM; stochastic DEA; chance constrained programming; CCP; multiplier form.
    DOI: 10.1504/IJMDM.2022.10042239
  • Impact of legal protection and board characteristics on CEO compensation   Order a copy of this article
    by Hani E.L. CHAARANI, Paola Paoloni, Zouhour El Abiad 
    Abstract: This study explores the impact of legal protection level and board characteristics on the structure and the pay-performance sensitivity of CEO compensation. To reach the declared goals this paper is supported by Mann-Whitney test. Data from 12 European countries for the 2016 to 2018 period reveals a significant impact of the legal protection level, CEO duality, board size, board independence and the presence of efficient compensation committee have a significant impact on the structure of CEO compensation but not on the pay-performance sensitivity of CEO compensation. In addition, the results show that the presence of women on board of directors has a positive impact on CEOs compensation. Present study contributes to literature in the fields of gender study and corporate governance of the firms. Also, present research has several managerial implications, highlighting the impact of legal protection and board characteristics on CEO compensation.
    Keywords: legal protection; CEO’s compensation; compensation structure; pay-performance sensitivity; board of directors characteristics.
    DOI: 10.1504/IJMDM.2022.10042778
  • Performance of hybrid exponentially weighted moving average control chart in the presence of measurement errors   Order a copy of this article
    by Seyed Ali Modarresi, Mohammad Reza Maleki 
    Abstract: The inability of measurement system to accurately measure the quality characteristic affects the performance of control charts in detecting process disturbances. This paper studies the impact of gauge inaccuracy on sensitivity of the hybrid exponentially weighted moving average (HEWMA) chart for Phase II monitoring of the process mean. Multiple measurements approach is also utilised to reduce the undesired impact of measurement errors on detection capability of the HEWMA chart. Simulation studies are conducted to evaluate the detecting performance of HEWMA chart in terms of average run length (ARL), standard deviation of run length (SDRL) and median run length (MRL) metrics. The results confirm the negative impact of imprecise measurements on sensitivity of HEWMA chart. The results also show that taking multiple measurements on each item enhances the detecting performance of HEWMA chart. Finally, a real industrial data is utilised to illustrate how gauge imprecision affects the HEWMA chart to identify process shifts.
    Keywords: statistical process monitoring; HEWMA chart; measurement errors; multiple measurements; run length.
    DOI: 10.1504/IJMDM.2022.10043247
  • Leveraging Organizational Hierarchies and Networks: Reassessing Strategic Planning and Strategic Doing   Order a copy of this article
    by John A. Parnell, J. Douglas Barrett, Edward M. Morrision 
    Abstract: This paper explores the potential complementarity between conventional strategic planning and non-traditional approaches such as strategic doing. Traditional strategic planning models focus on the challenge of developing a strategy for a single hierarchical organisation operating in a relatively stable environment, but leaders today are confronted with networks and increasing volatility. Strategic planning focuses on a technical, rational, and linear approach to problem solving. In contrast, strategic doing invokes a multifaceted, recursive process of thinking and solving complex problems. It focuses on generating new opportunities from recombining accessible assets, many of which involve knowledge embedded in hidden networks. A flexible approach like strategic doing can augment traditional approaches to strategic planning by focusing on a chronic problem, strategy execution.
    Keywords: strategic planning; networks; practice; strategic doing.
    DOI: 10.1504/IJMDM.2022.10043406
  • Value-Based Smart Retail Measurement Model   Order a copy of this article
    by Riham Adel 
    Abstract: In response to literature calls to expand the body of knowledge about smart retail, this study aims to develop a value-based smart retail measurement model. The model explicitly aligns with the cognitive-affective-behaviour paradigm that is extensively used to define the concept of perceived value. The model is developed upon the grounded theory of technology acceptance that is integrated with hedonic value, technology readiness, perceived risks, perceived trust, and smart experience as perceived value factors. The model was tested in Egypt within a retailer specialising in selling furnishing solutions to expand the literature with new insights from a developing country. The goodness of fit, reliability, and validity of the model was confirmed. The direct, indirect, and total effects of these factors are examined using AMOS structural equation modelling (SEM). The findings indicate that Egyptian customers’ acceptance to adopt smart retail technologies will be influenced by the chain of factorial model’s effects.
    Keywords: smart retail; technology readiness and acceptance; hedonic value; perceived risks; perceived trust; smart experience.
    DOI: 10.1504/IJMDM.2022.10043962
  • Human-behavioral micro-foundations of dynamic capabilities: A systematic review of the last two decades of research   Order a copy of this article
    by Fatemeh Gheitarani, Khaled Nawaser, Haniruzila Hanifah, Ali Vafaei-Zadeh 
    Abstract: Given the importance of dynamic capabilities in gaining competitive advantage and improving the organisational performance, recent studies have focused on its human-behavioural micro-foundations as a basis for improving dynamic capabilities at organisations macro level. This article reviewed the literature in the field of behavioural and human resource foundations of dynamic capabilities using a systematic literature review method and evaluated the quality of articles with CASP method. After a systematic review of 41 final articles, 15 themes were identified for the behavioural foundations of dynamic capabilities. The sensing dimension includes personal and interpersonal indicators, in seizing dimension, indicators of communication, conflict management, organisational climate, etc. The reconfiguring dimension involved the indicators of knowledge management, leadership, talent management, capacity building, and diversity of employees.
    Keywords: dynamic capabilities; micro foundations; behavioural dimension; human dimension; systematic review.
    DOI: 10.1504/IJMDM.2022.10044203