International Journal of Learning and Intellectual Capital
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International Journal of Learning and Intellectual Capital (3 papers in press)
Creating employees job satisfaction in Telecommunication Company: Perceived organizational support and work stress as antecedents by Arif Partono Prasetio, Grisna Anggadwita, Nadya Ariana Dewi, Rizky Istitania Abstract: Job satisfaction is one of the important factors when it comes to companies to retaining their employees. Telecommunication companies in Indonesia continue to strive to develop the professionalism of their human resources through various programs and support. This article empirically investigates the effect of the perceived organisational support and work stress on job satisfaction in a telecommunication company. The data was collected from a sample of employees in a public telecommunications company; 200 questionnaires were distributed with a 51% response rate. The mediation analysis procedure was carried out to test the research hypotheses. The results revealed that perceived organisational support has a direct effect on job satisfaction and work stress. Work stress does not affect job satisfaction. This study contributes practically as a management guide in terms of helping companies to provide various types of support and empowerment for their
employees. The implications of these findings have been further explored in this study. Keywords: company empowerment; company support; job satisfaction; perceived organisational support; telecommunication companies; work stress. DOI: 10.1504/IJLIC.2020.10023756
The Relevance of Values, Skills, and Learning Outcomes Indicators for the Employment of Business Administration Graduates: A Case Study of an International Higher Education Institution by Rosario Cano Garcia Abstract: The employment of graduates of the learning and skills after completing tertiary education gives rise to the issue of the relevant indicators of employment. This study aims to assess the relevance of indicators to the employment of graduates. It specifically delves into the analysis of the relevance of demonstrating the inculcated values, applying the developed skills and abilities, and manifesting the acquired learning outcomes to employment, as well as proposing improvements or enhancement to the business administration (BA) program. There were 182 respondent-graduates in this study. It applied the concurrent research paradigm for the mixed approach. The gathered data were analysed using descriptive statistics, and Pearson correlation and multiple regressions for hypothesis-testing. The study found the relevance indicators such as the demonstration of the inculcated values, application of the developed skills and abilities, and the manifestation of the acquired learning outcomes to be significantly related to employment. Proposed enhancements for the BA program were recommended which are curriculum-related, on practicum classes, and on teaching strategies. Keywords: relevance indicators; relevance to employment; values; skills; abilities; learning outcomes; proposed enhancements. DOI: 10.1504/IJLIC.2020.10026175
Individual Learning Capability and its Association to Organisational Learning by Gregoris Demetriou, George Papageorgiou Abstract: This paper investigates individual learning capability (ILC) and its relationship to organisational learning (OL) as well as its contribution to the creation of learning organisations (LOs). As there is high complexity, debate and ambiguity regarding these concepts, it becomes necessary to create an integrated framework to capture the interrelationships that exist. Going through an extensive literature review, the various approaches to learning are critically evaluated and a new integrated framework is created that incorporates the various levels of learning. The proposed framework exhibits the most important dimensions of individual learning, such as social intelligence, Task Intelligence and Mental Intelligence as well as the learning style preference. These dimensions determine ILC which consequently influences OL. The proposed framework would serve as the basis for creating a more valid model to evaluate the level of OL. Keywords: learning organisations; organisational learning; organisational performance; individual learning; individual learning capability; ILC; organisational learning capability; OLC. DOI: 10.1504/IJLIC.2020.10029005