International Journal of Learning and Intellectual Capital (7 papers in press)

Regular Issues

• Creating employee’s job satisfaction in Telecommunication Company: Perceived organizational support and work stress as antecedents  
  by Arif Partono Prasetio, Grisna Anggadwita, Nadya Ariana Dewi, Rizky Istitania 
  Abstract: Job satisfaction is one of the important factors when it comes to companies to retaining their employees. Telecommunication companies in Indonesia continue to strive to develop the professionalism of their human resources through various programs and support. This article empirically investigates the effect of the perceived organisational support and work stress on job satisfaction in a telecommunication company. The data was collected from a sample of employees in a public telecommunications company; 200 questionnaires were distributed with a 51% response rate. The mediation analysis procedure was carried out to test the research hypotheses. The results revealed that perceived organisational support has a direct effect on job satisfaction and work stress. Work stress does not affect job satisfaction. This study contributes practically as a management guide in terms of helping companies to provide various types of support and empowerment for their employees. The implications of these findings have been further explored in this study.
  Keywords: company empowerment; company support; job satisfaction; perceived organisational support; telecommunication companies; work stress.
  DOI: 10.1504/IJLIC.2020.10023756
   
  
• The Relevance of Values, Skills, and Learning Outcomes Indicators for the Employment of Business Administration Graduates: A Case Study of an International Higher Education Institution  
  by Rosario Cano Garcia 
  Abstract: The employment of graduates of the learning and skills after completing tertiary education gives rise to the issue of the relevant indicators of employment. This study aims to assess the relevance of indicators to the employment of graduates. It specifically delves into the analysis of the relevance of demonstrating the inculcated values, applying the developed skills and abilities, and manifesting the acquired learning outcomes to employment, as well as proposing improvements or enhancement to the business administration (BA) program. There were 182 respondent-graduates in this study. It applied the concurrent research paradigm for the mixed approach. The gathered data were analysed using descriptive statistics, and Pearson correlation and multiple regressions for hypothesis-testing. The study found the relevance indicators such as the demonstration of the inculcated values, application of the developed skills and abilities, and the manifestation of the acquired learning outcomes to be significantly related to employment. Proposed enhancements for the BA program were recommended which are curriculum-related, on practicum classes, and on teaching strategies.
  Keywords: relevance indicators; relevance to employment; values; skills; abilities; learning outcomes; proposed enhancements.
  DOI: 10.1504/IJLIC.2020.10026175
   
  
• Talent management practices impact on Malaysian SMIs managers job performance  
  by Ravichandran Ceyon Krishnan, Al Mansor Abu Said, Mohd Rizal Abdul Razak, Elsadig Musa Ahmed 
  Abstract: This study illustrates the influence of utilisation of human capital management practices via talent management practices (TMP) that influences managers' job performance in the Malaysia's manufacturing small and medium enterprises (SMEs) that is called small and medium industries (SMIs). This study modifies the Mitchel's job performance motivation model by including new variables that had been ignored by previous studies. 300 questionnaires had been collected, and the study employed partial least squares (PLS) for primary data analysis to test the model. The study limits itself in the scope of making out most of the managers' TMP within the perimeter of manufacturing SMEs in Malaysia. This was due to the fact that the specific needs of manufacturing are different than other sectors such as mining, quarrying, construction, services and primary agriculture. This study contributes significantly to the effect of moderating role of TMP that could influence Malaysia's manufacturing SMEs managers' job performance.
  Keywords: talent management practices impact; job performance; Malaysia's SMEs; manufacturing industries.
  DOI: 10.1504/IJLIC.2020.10026999
   
  
• Intellectual capital and firm performance in Vietnam 2012-2016  
  by Hue Thi Hoang, Hanh Thi Hai Nguyen, Ngan Hoang Vu, Anh Hai Le, Hanh Hong Quach 
  Abstract: The aim of the study is to investigate the relationship between intellectual capital and firm performance. We empirically explore how intellectual capital affects firm performance in Vietnam. The data was collected through annual enterprise surveys by the General Statistics Office of Vietnam on a sample of 13,900 Vietnamese firms during 2012-2016. Adopting Pulic's (1998) value-added intellectual coefficient model as later refined, we model a path between intellectual capital and firm performance. Results show that intellectual capital correlated positively with firm performance during the period. Further, human capital correlates positively only with business performance, material capital, and financial capital in the short-term. Among components of intellectual capital efficiency, structural capital efficiency has the greatest positive correlation with short and long-term firm performance. Although there are some limitations to measure intellectual capital quantitatively, this research provides further insight into the effect of intellectual capital on firm performance within a developing country.
  Keywords: firm performance; intellectual capital; human capital; relational capital; structural capital; capital employed efficiency.
  DOI: 10.1504/IJLIC.2020.10023757
   
  
• Intellectual capital and financial performance of state-owned banking: evidence from Indonesia  
  by Rosita, Imam Ghozali, Puji Harto, Heri Susanto, Fatlina Zainuddin 
  Abstract: The purpose of this study is to investigate the relationship between the efficiency of intellectual capital (IC) and the financial performance of state-owned banking companies in Indonesia. IC Efficiency in state banks uses VAIC^TM with measures of human capital efficiency (HCE), structural capital efficiency (SCE) and capital employed efficiency (CEE). Financial performance using company return is profitability measured by return on asset (ROA) and return on equity (ROE). The samples of the study were state-owned banks in the period of 2012-2016. This study uses panel data from the financial statements of state-owned banking companies. The results of this study show that VAIC^TM has relationship with ROA, except CEE. However, ROE has no relationship with IC efficiency of all efficiency measures. Therefore, the efficiency of IC in state-owned banking companies is considered as part of the reason for the improvement of its performance in terms of ROA although not all efficiencies of IC must be done by banking companies, especially from CEE. It should be supported by financial and physical capital.
  Keywords: intellectual capital; human capital efficiency; HCE; structural capital efficiency; SCE; capital employed efficiency; CEE; financial performance; state-owned banking; Indonesia.
  DOI: 10.1504/IJLIC.2020.10023752
   
  
• Impact of intellectual capital on innovation in pharmaceutical manufacturing SMEs in Pakistan  
  by Ieeqan A. Qurashi, Muhammad Khalique, T. Ramayah, Nick Bontis, Mohd Rafi Yaacob 
  Abstract: The main purpose of this study is to determine the impact of intellectual capital on innovation in pharmaceutical manufacturing SMEs operating in Karachi. This empirical research is based on a survey of 97 pharmaceutical manufacturing SMEs. Purposive sampling technique was used to select the targeted respondents. Multiple regression analysis was applied to test the proposed research hypotheses. The findings demonstrate that intellectual capital has a positive impact on the innovation of SMEs operating in pharmaceutical industry in Karachi. This study will help to comprehend the importance of intellectual capital on innovation in SMEs and provide guidance to capitalise it prudently. This research contributes to the existing literature by investigating effect of intellectual capital on innovation of pharmaceutical manufacturing SMEs in Karachi. This is a first study in Pakistan and it contributes in the existing theory of intellectual capital. It will provide a theoretical base for the future research endeavours.
  Keywords: intellectual capital; pharmaceutical SMEs; innovation; knowledge-based economy; Pakistan.
  DOI: 10.1504/IJLIC.2020.10023755
   
  
• Intellectual capital and corporate financial performance in India's central public sector enterprises  
  by Faizi Weqar, S.M. Imamul Haque 
  Abstract: The purpose of this paper is to empirically examine the effect of intellectual capital on the financial performance of the central public sector enterprises (CPSEs) operating in India and also to analyse the contribution made by each component of intellectual capital in the financial performance of the organisation. Secondary data were collected from the constituent companies of the S&P Bombay Stock Exchange (BSE) CPSE index from 2009 to 2018. VAIC^TM methodology developed by Professor Pulic has been employed for measuring the intellectual capital efficiency of the CPSEs. The results revealed that intellectual capital shows a weak relationship with profitability (ROA) and market valuation (MB), but it acts as a strong predictor of productivity (ATO). Also, the result shows that human capital is the most significant element among all the three components of intellectual capital, in enhancing the financial performance of the CPSEs.
  Keywords: value added intellectual coefficient; VAIC; intellectual capital; financial performance; central public sector enterprise; CPSE; India; profitability; productivity; market valuation; human capital; structural capital; physical capital.
  DOI: 10.1504/IJLIC.2020.10023754