Forthcoming and Online First Articles

International Journal of Information Technology, Communications and Convergence

International Journal of Information Technology, Communications and Convergence (IJITCC)

Forthcoming articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

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International Journal of Information Technology, Communications and Convergence (1 paper in press)

Regular Issues

  • When Emojis go Bad: Emotional and Cognitive Concerns on their Exaggeration, Misapplication and Excessive Usage   Order a copy of this article
    by Emmanuel Adu-Mensah, Solomon Odei-Appiah, Raphael Amponsah 
    Abstract: This study proposes a model to explore how inconsistencies in emoji usage (exaggeration, misapplication, and excessive use) affect recipients' cognition and emotions. It also examines the relationship between users' emoji knowledge and their emotions and cognition, following the cognitive dissonance process model (CDPM). Through structural equation modelling and a sample of 400 participants, a questionnaire survey was conducted. The findings reveal key insights: inconsistent emoji usage relates positively to feelings of dissonance, emphasising the importance of context-appropriate emoji use for clear communication. Dissonance connects to unpleasant arousal, indicating that emoji-related cognitive dissonance can lead to negative emotional responses, potentially impacting communication quality. Additionally, deeper emoji knowledge reduces usage inconsistencies but does not directly affect dissonance, highlighting its complex nature. These findings offer recommendations for improving emoji usage and digital communication practices.
    Keywords: emojis; cognition; emotion; cognitive dissonance; social media; computer-mediated communication.
    DOI: 10.1504/IJITCC.2024.10065529
     

 

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